Page 1 Sprinter Operating Instructions Mercedes-Benz...
Page 2 Symbols In this Owner's Manual, you will find the following symbols: & DANGER Danger due to not observing the warning notices Warning notices draw your attention to haz‐ ards that may endanger your health or life, or the health or life of others. Please observe the warning notices in this Owner's Manual.
Page 3 Welcome to the world of Mercedes-Benz Before you first drive off, read this Owner's Man‐ ual carefully and familiarise yourself with your vehicle. For your own safety and a longer vehicle life, follow the instructions and warning notices in this Owner's Manual. Disregarding them may result in damage to the vehicle or environment or in personal injury.
Page 4: Table Of Contents
Environmental protection ......18 Exterior lighting ......... 81 Take-back of end-of-life vehicles ....18 Adjusting the interior lighting ....84 Mercedes-Benz GenuineParts ....18 Changing bulbs .......... 86 Information about attachments, add- Windscreen wipers ........91 on equipment, installations and con‐...
Page 5 Emergency ..........194 Mercedes PRO connect ......195 Transferred data during a service call ..196 Mercedes PRO ......... 197 Mercedes-Benz emergency call system ... 197 Flat tyre ........... 198 Battery ............. 199 Towing or tow-starting ......208 Electrical fuses ........212 Vehicle tool kit .........
Page 6: At A Glance
– At a glance Cockpit → → Steering wheel gearshift paddles Engages/disengages LOW RANGE → → DIRECT SELECT lever Activates/deactivates DSR → → Rear-view mirror Raises/lowers the vehicle level → → Overhead control panel Activates/deactivates power take- DIN slot, e.g. for mounting a tacho‐ →...
Page 7: Instrument Cluster
– At a glance Instrument cluster Instrument display (colour display) Tachograph (see separate operat‐ ing manual) → Speedometer → ! Electric parking brake (yel‐ → ® ÷ ESP low) → · Distance warning → 6 Restraint system → ü Safety belt not fastened →...
Page 8 → + LOW RANGE active → # Electrical fault → ! Electric parking brake (yel‐ G SOS emergency call system low) (Mercedes-Benz emergency call → Multifunction display system) → → 6 Restraint system æ Active Brake Assist deactiva‐ →...
Page 9 – Instrument cluster At a glance → → J Brakes (yellow) → ! ABS malfunctioning Fog light → → R Rear fog light ® å ESP deactivated...
Page 10 → J Brakes (red) → # Electrical fault → Buttons to operate the on-board G SOS emergency call system computer (Mercedes-Benz emergency call → Ø AdBlue level low system) → → æ Reserve fuel æ Active Brake Assist deactiva‐ →...
Page 11 – Instrument cluster At a glance → → K High beam R Rear fog light → → L Dipped beam J Brakes (yellow) → → T Standing light ! ABS malfunctioning → → ® å ESP deactivated Fog light...
Page 12: Overhead Control Panel
→ interior lighting Glasses compartment p Switches the left-hand read‐ G SOS/emergency call system ing light on/off (Mercedes-Benz emergency call system) | Switches automatic light con‐ trol on/off ATA indicator lamp or emergency call system support battery LED c Switches the front interior...
Page 13 – Overhead control panel At a glance Version 2 of the overhead control panel → Sun visors w Switches the rear interior lighting on/off p Switches the left-hand read‐ ing light on/off p Switches the right-hand read‐ ing light on/off | Switches automatic light con‐...
Page 14 – Overhead control panel At a glance Version 3 of the overhead control panel → → Sun visors c Switches the front interior lighting on/off | Switches automatic light con‐ trol on/off w Switches the rear interior lighting on/off...
Page 15 – Overhead control panel At a glance Version 4 of the overhead control panel → Sun visors Activates/deactivates interior light‐...
Page 16: Door Control Panel
– At a glance Door control panel Door control panel in vehicles with electrically adjustable seats → → To adjust the outside mirrors Operating the memory function → → To activate/deactivate the central To open a door locking system → To open/close the right-hand side →...
Page 17 – Door control panel At a glance Door control panel vehicles without electrically adjustable seats → → To adjust the outside mirrors To open/close the right-hand side window → To activate/deactivate the central → locking system To open/close the left-hand side window →...
Page 18: Emergencies And Breakdowns
– At a glance Emergencies and breakdowns → Hazard warning lights → To check and top up operating flu‐ → QR codes for determining the res‐ cue card → Starting assistance → Disconnecting the starter battery → Buttons for the SOS emergency call →...
Page 19 – Emergencies and breakdowns At a glance → Vehicles with rear wheel drive: Example: spare wheel chock...
Page 20: General Notes
Take-back of end-of-life vehicles Do not perform repairs or welding oper‐ EU countries only: ations. Mercedes-Benz will take back your end-of-life Have accessory parts retrofitted at a vehicle for environment-friendly disposal in qualified specialist workshop. accordance with the European Union (EU) End-Of-...
Page 21: Information About Attachments, Add-On Equipment, Installations And Conversions
Mercedes-Benz is unable to assess or official approvals do not rule out safety risks. other parts. Mercedes-Benz accepts no responsi‐ Comply with the information about Mercedes- bility for the use of such parts in Mercedes-Benz Benz GenuineParts ( page 18). →...
Page 22: Operating Instructions
General notes impaired and the maximum loading capacity of Never tamper with the wiring and elec‐ the tie-down points will no longer be guaranteed. tronic component parts or their soft‐ Therefore, do not have the load compartment ware. floor removed. You should have all work on electrical and electronic components carried out at a qualified specialist workshop.
Page 23: Declarations Of Conformity
74741 Hradec nad Moravicí, Opavská 1000, stipulated in guideline 2014/53/EU. Further Czech Republic information is available from any Mercedes-Benz ID no.: 64-387-5933 service centre. VAT ID no.: CZ64-387-5933 hereby declare under our sole responsibility that...
Page 24: Diagnostics Connection
General notes Check the charge level of the battery. Hradec nad Moravicí If the charge level is low, charge the bat‐ City tery, e.g. by driving a considerable dis‐ tance. 12.07.2017 Connecting equipment to the diagnostics connec‐ Date tion can lead to emissions monitoring information being reset, for example.
Page 25: Vehicle Registration
Some of them are necessary for your vehi‐ any change in address or vehicle ownership. You cle to function safely, some provide support when can do this, for example, at a Mercedes-Benz driving (driver assistance systems). In addition, service centre.
Page 26 General notes In addition to the provision of control unit func‐ Depending on the piece of equipment in ques‐ tions, this data serves to recognise and rectify tion, these can include: faults as well as to optimise vehicle functions by settings of the seat and steering wheel posi‐...
Page 27: Copyright
Copyright Information on licences for free and open-source software used in your vehicle can be found on the data storage medium in your vehicle document wallet and with updates on the following website: http://www.mercedes-benz.com/opensource.
Page 28: Occupant Safety
Mercedes-Benz recommends that you use driving offered by a correctly worn seat belt. Seat belt aids which have been approved for your vehicle tensioners and/or airbags are not deployed in by Mercedes-Benz.
Page 29: Seat Belts
Mercedes-Benz recommends that you have the side impact vehicle towed to a qualified specialist workshop after an accident. Take this into account, particu‐ The activation thresholds for the components of...
Page 30 Occupant safety Always observe the instructions about the correct Adjust the seat properly before begin‐ driver's seat position and adjusting the seat ning your journey. page 59). → Always ensure that the seat backrest is In order for the correctly worn seat belt to pro‐ in an almost vertical position and that vide the intended level of protection, each vehicle the shoulder section of your seat belt is...
Page 31 Occupant safety Mercedes-Benz recommends that you use seat Press and hold the seat belt outlet release belts which have been approved for your vehicle and slide seat belt outlet into the desired by Mercedes-Benz. position. Let go of the seat belt outlet release and &...
Page 32: Airbags
Occupant safety Airbags Are seated properly and keep as far away as possible from the airbags. Overview of airbags Observe the following information. Always make sure that there are no objects between the airbag and vehicle occupant. To avoid the risks resulting from the deployment of an airbag, each vehicle occupant must observe the following information: Before starting your journey, adjust your seat...
Page 33: Children In The Vehicle
You should only use seat covers that vehicle. have been approved for the correspond‐ ing seats by Mercedes-Benz. When leaving the vehicle, always take the key with you and lock the vehicle. & WARNING Risk of injury due to malfunc‐...
Page 34 To improve protection for children younger than sudden change in direction. 12 years old or under 1.50 m in height, The child restraint system could be flung Mercedes-Benz recommends you observe the fol‐ around and hit vehicle occupants. lowing information: Always fit child restraint systems cor‐...
Page 35 Occupant safety Fitting the ISOFIX child restraint system on the rear seat Notes on ISOFIX child seat securing systems & WARNING Risk of injury or death if the permissible gross mass of the child and child restraint system together is excee‐ For ISOFIX child restraint systems in which the child is secured using the integrated seat belt integrated in the child restraint system,...
Page 36 Occupant safety Check regularly that the permissible gross mass Only ever attach the Top Tether hook to of the child plus the child restraint system is not the designated Top Tether anchorage. exceeded. When fitting a child restraint system, be sure to The risk of injury can be reduced by Top Tether.
Page 37 Accident statistics show that children secured on the rear seats are safer than children secured on position. the front seats. For this reason, Mercedes-Benz Retract the seat cushion length completely. strongly advises that you fit a child restraint sys‐ The base of the child restraint system must tem on a rear seat.
Page 38 Occupant safety Example of an approval label on child restraint driver's and front passenger seat such that systems: the seat does not touch the child restraint system. When using a forward-facing child restraint system of category I: the backrest of the child restraint system must, as far as possible, rest flat against the backrest of the seat.
Page 39 Occupant safety Weight category Front passenger seat Front passenger seat Single seat (with front passenger (without front passenger front air‐ front airbag) bag) Category II: 15 to 25 kg Category III: 22 to 36 kg Move the front passenger seat to its rearmost and highest position. Front passenger bench seat Weight category Outer seat (with...
Page 40: Ing Manual
When leaving the vehicle, always take correct child restraint system at any the key with you and lock the vehicle. Mercedes-Benz Service Centre. & WARNING Risk of fatal injury due to Activating/deactivating child safety locks for exposure to extreme heat or cold in the...
Page 41: Notes On Pets In The Vehicle
Occupant safety Notes on pets in the vehicle get out of the vehicle and be hit by oncoming traffic & WARNING Risk of accident and injury operate vehicle equipment and become due to animals left unsecured or unatten‐ trapped, for example ded in the vehicle Always activate the child safety locks If you leave animals in the vehicle unattended...
Page 42: Opening And Closing
Opening and closing shifting the automatic transmission out of park position j or shifting manual trans‐ Notes on radio connections of the key mission into neutral. starting the engine. & DANGER Risk of fatal injury to persons with medical devices from the electro‐ When leaving the vehicle, always take magnetic radiation of the start/stop but‐...
Page 43 Removing/inserting the emergency key ele‐ ment Requirements: You require a CR2 032 3 V cell battery. Mercedes-Benz recommends that you have the battery replaced by a qualified specialist work‐ shop. Remove the emergency key ( page 41).
Page 44: Doors
Opening and closing Remove battery compartment and remove the discharged battery. Insert the new battery into battery compart‐ ment 3. Observe the positive pole marking in the battery compartment and on the bat‐ tery. Insert battery compartment 3. Replace cover so that it engages.
Page 45: Ing Manual
Opening and closing Locking the door centrally from inside & WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unattended in the vehicle, they could: open doors, thereby endangering other persons or road users. get out of the vehicle and be hit by oncoming traffic.
Page 46: Sliding Door
Opening and closing To switch off: press and hold button approximately five seconds. An acoustic signal sounds. Unlocking/locking the driver's door with the emergency key element If you want to lock the vehicle completely with the emergency key element, press the button for the locking mechanism from inside first with the driver's door open.
Page 47: Electrical Sliding Door
Opening and closing Your vehicle may be equipped with a long Locking pin pops up when you open a locked sliding door with an intermediate detent. You door. All doors are unlocked. can also lock the sliding door in place around Your vehicle may be equipped with a long halfway when opening and closing.
Page 48 Opening and closing the sliding door button on the door sill (B-pil‐ lar) the door handle (inside or outside) the key If the electric sliding door is obstructed while opening, it moves a few centimetres in the oppo‐ site direction and stops. If the sliding door is obstructed during the closing procedure, it opens fully again.
Page 49 Opening and closing When you close the door using buttons 2, you will additionally hear two warning sig‐ nals. The indicator lamp at the top of button will flash and button will flash. When the sliding door is completely closed, the indicator lamp at the top of button will go out.
Page 50 Opening and closing Unlocking the electric sliding door manually Resetting the electric sliding door Sliding door buttons on the centre console If there has been a malfunction or if the battery has been disconnected, you can use release catch to disconnect the sliding door from the electric motor.
Page 51: Rear-End Doors
Opening and closing Opening the rear left door Rear-end doors Opening and closing the rear doors from out‐ side & WARNING Risk of accident and injury when opening the rear door in poor traf‐ fic conditions When you open a rear door, the following is possible: other people or road users may be endan‐...
Page 52: Partition Sliding Door
Opening and closing To close: slide the sliding door to the left The % symbol indicates that the rear door is unlocked. until it engages. You can lock the sliding door with the key. To unlock: slide latch to the left The % symbol is visible.
Page 53 Opening and closing ing door closes. Electrical step is equipped Releasing the electrical step in an emergency with obstacle detection at the front. If the step (manual retraction) meets an obstacle while extending, it stops. When you have removed the obstacle, you must first close the sliding door then re-open it so that the step extends completely.
Page 54: Platform Dropsides
Opening and closing Before opening, ensure that there are no people in the dropside's swivel range. Always open the dropside locking mech‐ anisms at the side of the dropside to be opened. Be particularly careful if the dropside locking mechanisms cannot be opened using the usual level of force.
Page 55: Side Window
Opening and closing Repeat the procedure on the other side of the Side window platform dropside. Opening and closing the side windows Carefully fold down the side platform drop‐ side. & WARNING Risk of becoming trapped To close: raise the platform dropside and when opening a side window hook the holding rope snap hook into the...
Page 56 Opening and closing & WARNING Risk of becoming trapped despite there being reversing protection on the side window The reversing function does not react: to soft, light and thin objects, e.g. small fingers over the last 4 mm of the closing path during resetting when closing the side window again man‐...
Page 57 Opening and closing To interrupt convenience opening: release Press and hold the & button on the key. the % button. The following functions are performed: the vehicle is locked Closing side windows from the outside (con‐ the side windows are closed venience closing) To interrupt convenience closing: release the &...
Page 58: Anti-Theft Protection
Opening and closing The alarm is not switched off, even if you Anti-theft protection immediately close the open door that has Function of immobiliser triggered it, for example. The immobiliser prevents your vehicle from being Priming started without the correct key. The immobiliser is automatically activated when the ignition is switched off, and deactivated when the ignition is switched on.
Page 59 Opening and closing Priming/deactivating tow-away protection Interior motion sensor Priming/deactivating Function If the primed interior motion sensor detects Lock the vehicle with the key. motion in the vehicle interior, a visual and acous‐ Tow-away protection is automatically primed tic alarm is triggered. This can happen if some‐ after about 40 seconds: one reaches into the vehicle interior, for example.
Page 60 Opening and closing Press button 1. When the button is released, indicator lamp in the button lights up for about five sec‐ onds. Lock the vehicle with the key. The interior motion sensor is deactivated. The interior motion sensor remains deactivated until you lock the vehicle again.
Page 61: Seats And Stowage
Seats and stowage You have a good overview of the traffic situa‐ Correct driver's seat position tion. & WARNING Risk of injury through adjust‐ Your safety belt fits securely around your body and runs across the middle of your ing vehicle settings while the vehicle is in shoulder, your pelvic area and groin.
Page 62 Seats and stowage Using the head restraint fore/aft adjustment, & WARNING Risk of injury through adjust‐ adjust the head restraint in such a way that it is ing vehicle settings while the vehicle is in as close to the back of the head as possible. motion You could lose control of the vehicle in the &...
Page 63 Seats and stowage To set the seat fore-and-aft adjustment: & WARNING Risk of injury through adjust‐ raise lever and slide the seat into the ing vehicle settings while the vehicle is in required position. motion Ensure that the seat is engaged. You could lose control of the vehicle in the To set the seat height: keep on pressing or following situations:...
Page 64 Seats and stowage Using the head restraint fore/aft adjustment, Seat suspension adjust the head restraint in such a way that it is Vibration limiting as close to the back of the head as possible. Depending on the seat model, individual adjustment options may be omitted.
Page 65 Seats and stowage & WARNING Risk of becoming trapped & WARNING Risk of injury due to head when adjusting the seats restraints which are not fitted or are adjusted incorrectly When you adjust a seat, you or other vehicle occupants could become trapped, e.g. on the If head restraints are not fitted or are adjus‐...
Page 66 Seats and stowage Operating the memory function & WARNING Risk of an accident if the memory function is used while driving If you use the memory function on the driv‐ er's side while driving, you could lose control of the vehicle as a result of the adjustments being made.
Page 67 Seats and stowage Adjust the seat into the desired position. You can rotate the driver's and front passenger seat 50° and 180°. The seats engage both in and Press memory button M together with one of opposite to the direction of travel as well as at the preset position buttons 1, 2 or 3.
Page 68 Seats and stowage Moving the co-driver bench seat cushion for‐ Adjusting armrests wards and backwards Example image To fold the seat cushion forwards: lift the To set the armrest inclination: Fold the seat cushion out of the front anchorage 1. armrest more than 45°...
Page 69 Use only rear bench seats approved for your vehicle by Mercedes-Benz. & WARNING Risk of injury if rear bench seat is not locked in place If the locking mechanisms on the rear bench...
Page 70 Seats and stowage Installation position of three-person rear bench seat First row of seats Second row of seats Third row of seats with three-person rear Push release handle for the bench seat all bench seat the way down and hold it there while tilting the bench seat backwards slightly at the Install the three-person rear bench seat only same time using the release handle and pull it...
Page 71 Seats and stowage Tilt the bench seat forwards without engaging Hold the bench seat by the grab handles and tilt it backwards. Pull the bench seat backwards again using Roll the bench seat forwards on the mounting release handle 2. shells.
Page 72 Seats and stowage Adjusting the seat backrest of the rear bench There is an increased risk of injury in the seat head and neck area, e.g. in the event of an accident or when braking. Always drive with the head restraints fit‐ ted.
Page 73: Adjusting The Steering Wheel
Seats and stowage Depending on the head restraint model, indi‐ To lower the level: keep on pressing the vidual adjustment options may be omitted. button until the required heating level is reached. Depending on the heating level, one to three To switch seat heating on/off indicator lamps light up.
Page 74: Stowage Areas
Seats and stowage seats which have been removed and are being transported in the vehicle in an exceptional case There is a risk of injury, particularly in the event of braking manoeuvres or abrupt changes in direction. Always stow objects in such a way that they cannot be tossed about.
Page 75 Seats and stowage If you are using a roof rack, please note the maxi‐ mum roof load and the maximum load capacity of the roof rack. You will find information about the maximum roof load in the "Technical data" chapter and informa‐ tion about roof racks in the "Carrier systems"...
Page 76 Seats and stowage To open: press button on stowage com‐ Press button 1. partment 1. Using the stowage box The cover folds upwards. To close: fold the cover downwards. & WARNING Risk of injury due to incor‐ rectly stowed or open stowage box The windscreen stowage compartments have a cover, depending on the specification.
Page 77 Seats and stowage Information about further accessories such as tablet holders is available from any Mercedes-Benz service centre. While driving, keep the cover of the stowage box closed. To close: fold cover back and press it closed so that handle engages.
Page 78: Information About The Bottle Holder
Seats and stowage Information about the bottle holder Ashtray and cigarette lighter Using ashtrays While driving Place the closed ashtray in a cup holder in the windscreen stowage compartments while driving. Check that the ashtray is seated securely. Do not place the ashtray in the centre con‐ sole cup holders.
Page 79: Sockets
Seats and stowage Requirements: 12 V socket in lower control panel The ignition is switched on. Lift up cover of the socket. Press in cigarette lighter 1. Insert the plug of the device. The cigarette lighter will pop out when the heating element is red-hot.
Page 80 Seats and stowage Do not leave devices connected for lon‐ ger than four hours. With 150 W, the 230 V socket provides a high power output which enables mobile phones to charge quickly and to connect battery chargers for tools. Vehicles with an auxiliary battery have a run-on function.
Page 81: Wirelessly Charging The Mobile Phone And Coupling With The Exterior Aerial
Seats and stowage Charging a mobile phone using the USB & WARNING Risk of fire from placing socket in the rear objects in the mobile phone stowage compartment If you place objects in the mobile phone stow‐ age compartment, they may heat up exces‐ sively and even catch fire.
Page 82: Fitting Or Removing The Floor Mats
Requirements: The mobile phone must be suitable for wire‐ less charging. A list of compatible mobile phones can be found at: http://www.mercedes-benz.com/connect To install: Press the pushbuttons onto the holders 2. To remove: Pull the floor mats off the holders Open the flap of stowage compartment above the media display.
Page 83: Light And Vision
Light and vision The turn signal light, the main beam and the Exterior lighting headlamp flasher are operated with the com‐ Changing the lighting on foreign trips bination switch ( page 82). → Vehicles with halogen or static LED head‐ * NOTE Battery discharging by operating lamps: Changing the headlamps is not neces‐...
Page 84: High Beam
Light and vision Switching the fog light on or off: press the Operating the combination light switch button. Switching the rear fog light on or off: press the button. Comply with the country-specific regulations for using the rear fog light. Regulating headlamp range Requirements: the engine is running.
Page 85 Light and vision Vehicles with Highbeam Assist: when High‐ Cornering light beam Assist is active, it controls the activa‐ tion and deactivation of the high beam page 83). → To activate the headlamp flasher: switch on the power supply or ignition. Briefly pull the combination switch in the direction of the arrow 3.
Page 86: Adjusting The Interior Lighting
Light and vision Adjusting the interior lighting Always observe the traffic carefully and switch off the main beam in good time. Front overhead control panel Adaptive Highbeam Assist automatically switches between: Dipped beam High beam The system detects that vehicle lights are approaching in the opposite direction or driving ahead of the vehicle.
Page 87 Light and vision Rear interior lighting | Switches automatic interior lighting control on or off c Switches front interior lighting on or w Switches rear/load compartment lighting on or off 5p Switches front right reading lamp on or off Switches rear/load compartment lighting on or off Motion detector &...
Page 88: Changing Bulbs
Light and vision The bulb may explode if you touch it, if it is hot, if you drop it or if you scratch it. Stains on the glass tube reduce the bulb's service life. Do not touch the glass tube with your bare hands.
Page 89 Light and vision High beam/daytime running lights: pull back the housing cover 1. Turn the socket anti-clockwise and pull it out. Remove the bulb from the socket. Insert the new bulb into the socket such that the base of the bulb rests fully against the base of the socket.
Page 90: R Rear Fog Light
Light and vision Unscrew the screws1 and remove the light lens 2. Gently turn the bulb to the left and take it out of the socket. Insert the new bulb into the socket and turn it to the right. Place the light lens2 in position and tighten the screws1.
Page 91 Light and vision Open the rear door. Licence plate lighting Requirements: Licence plate lighting: light bulb type W 5 W Switch off the lighting system. Place a screwdriver, for example, at the open‐ and carefully lever off the lamp lens Remove the bulb from the socket.
Page 92 Light and vision Insert the new bulb into the socket and turn it Brake light: P 21 W clockwise. Indicators: PY 21 W Position the light lens and tighten the Reversing lights: P 21 W screws 1. Rear fog light (driver's side): P 21 W Licence plate lighting: R 5 W Replacing bulbs in additional lamps Tail lamp (chassis)
Page 93: Windscreen Wipers
Light and vision Vehicles with rain sensors: automatic wiping, normal 3 Å Intermittent wiping, frequent Vehicles with rain sensors: automatic wiping, frequent 4 ° Continuous wiping, slow 5 ¯ Continuous wiping, fast Turn the combination switch to the corre‐ sponding position1 – 5. Single wipe/washing: press the button on the combination switch in the direction of arrow 1.
Page 94 Light and vision Replacing the windscreen wiper blades Insert new washer blade in the holder on wiper arm 3. & WARNING Risk of becoming trapped if When doing so, take into account the different the windscreen wipers are switched on lengths of the wiper blades: while wiper blades are being replaced Driver's side: long wiper blade...
Page 95: Mirrors
Light and vision Replacing the rear window wiper blade Fold wiper arm away from the windscreen. Hold wiper arm and turn the wiper blade Fold wiper arm away from the rear win‐ away from wiper arm in the direction of dow.
Page 96: Rear-View Mirror
Light and vision The outside mirrors must only be folded & WARNING Risk of accident due to mis‐ in and out electrically. judgement of distances when using the outside mirror Fold the outside mirrors in before wash‐ ing the vehicle in a car wash. The outside mirrors reflect objects on a smaller scale.
Page 97: Operating Sun Visors
Light and vision Operating sun visors Glare from front: Fold the sun visor downwards. Glare from the side: Swivel the sun visor to the side.
Page 98: Climate Control
Climate control Overview of climate control systems Heating system switches the windscreen Sets the temperature ¬ Activates/deactivates heater on or off the windscreen defroster Y Switches the rear- page 101) → page 100) → compartment heating on or Sets the airflow Vehicles with stationary heaters or heater boosters: ¤...
Page 99 Climate control TEMPMATIC & switches the auxiliary w Sets the temperature _ Adjusts the air distri‐ heating or heater booster bution ( page 100) → Display on or off( page 103) → ¿ Switches the A/C K Sets the airflow Vehicles with a rear window function on or off heater: ¤...
Page 100: Operating Climate Control Systems
Climate control THERMOTRONIC heating or heater booster w Sets the temperature ¿ Switches the A/C on or off( page 103) → function on or off Display Vehicles with a rear window page 99) → K Sets the airflow heater: ¤ switches the Ã...
Page 101 Climate control Adjusting the rear-compartment climate con‐ Switching the A/C function on and off trol Requirements: Requirements: The climate control system is switched on. page 98) The climate control system has been → switched on ( page 98). → The A/C function controls the climate and dries the air inside the vehicle.
Page 102 Climate control Even if the front-compartment system is in Press the 0 button. automatic mode, the rear-compartment sys‐ If the rear-compartment climate control has tem can exit automatic mode if you adjust been switched off, you can switch it on auto‐ the fan on the rear-compartment menu.
Page 103: Operating Air Vents
Climate control Convenience opening/closing via the air If necessary, redirect the airflow to recirculation button another area of the vehicle interior. Convenience closing: press the d button until the side windows begin to close auto‐ matically. The initial position of the side windows is saved.
Page 104: Auxiliary Heating
Climate control Adjusting air vents in the roof air duct Depending on the vehicle equipment, there will be an air duct or a heater with additional air noz‐ In vehicles with rear-compartment air condition‐ zles in the rear footwell on the left-hand side 1. ing, adjustable air vents have been integrated in No objects must be placed there.
Page 105 Climate control heater booster, auxiliary heating and auxiliary Flammable materials such as leaves, grass or ventilation function. In addition, the auxiliary twigs may ignite if they come into contact heating system heats the engine coolant to pro‐ with: tect the engine and save fuel during the warming- hot parts of the stationary heater exhaust up phase.
Page 106 Climate control Yellow: departure time has been pre-selec‐ Set the required departure time with the ted. , and . buttons. Press the u and ^ buttons simultane‐ Auxiliary heating or ventilation switches off after ously. a maximum of 50 minutes. The new departure time will be saved.
Page 107 Climate control 0 minutes: The runtime of the stationary Push a pointed object into the recess 1. heating extends as the engine has not yet Slide battery cover backwards in the reached the operating temperature. direction of the arrow. OFF: Stationary heating or ventilation has Insert the new battery with the lettering been switched off.
Page 108 Climate control Problem Possible causes/consequences and Solutions Change your position in relation to the vehicle, moving closer if nec‐ essary. FAIL The starter battery is not sufficiently charged. Charge the starter battery. The fuel tank is not filled up to the reserve level. Refuel at the nearest filling station.
Page 109 Climate control Press the button until the symbol Use the button to select the for the day flashes. required program memory. Press the button. Press the button. To activate/deactivate program memo‐ Use the button to select the required day of the week. ries: use the button to select Off.
Page 110: Operating Load Compartment Ventilation
Climate control Problem Possible causes/consequences and Solutions Have the cause of the faulty fuse investigated at a qualified specialist workshop. The auxiliary warm-air The air ducts are clogged. heating is overheated. Ensure that the flow of hot air is not blocked. Have the auxiliary heating checked at a qualified specialist work‐...
Page 111: Driving And Parking
Driving and parking Requirements: Driving the key is in detection range of the aerial Switching on power supply or ignition with page 40) and the key battery is not dis‐ → the start/stop button charged. & WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unattended in the vehicle,...
Page 112 Driving and parking Vehicles with manual transmission: Starting the engine depress the clutch pedal. Starting the vehicle with the start/stop but‐ Vehicles with automatic transmission: shift the transmission to position j or i. Depress the brake pedal and press button &...
Page 113 Driving and parking vehicles with automatic transmission: not depressing the accelerator pedal beyond the pressure point (kickdown). This also applies if the engine or parts of the driv‐ etrain have been renewed. Also observe the following running-in notes: ® The sensors of the ESP driving safety system adjust automatically while a certain distance is being driven after the vehicle has been...
Page 114 Driving and parking When the engine or the stationary & WARNING Risk of accident when the heater are running, keep the tailpipe ignition is switched off due to steering and the area around the vehicle clear of wheel lock snow. If you switch off the ignition while the vehicle Open a window on the side of the vehi‐...
Page 115 Driving abroad Switch the ECO start/stop function off in vehi‐ cles with this function. Service An extensive Mercedes-Benz service is also avail‐ The diesel particulate filter's burn-off process is able abroad. Nevertheless, please remember that assisted by the intentional temperature increase.
Page 116 & WARNING Risk of accident due to the braking effect by applying greater pressure to the brake system overheating brake pedal. For safety reasons, Mercedes-Benz recommends that you only have brake pads/ If you leave your foot on the brake pedal...
Page 117 Driving and parking linings and brake discs which are approved by brake carefully. Mercedes-Benz installed on your vehicle. Driving on flooded roads Other brake discs or brake pads/linings may Bear in mind that vehicles travelling in front or in compromise the safety of your vehicle.
Page 118 Driving and parking Do not shift down on slippery road sur‐ & WARNING Risk of injury due to acceler‐ faces to increase the engine braking ating force during off-road driving effect. When driving off-road on uneven surfaces, the force of the vehicle's acceleration affects Vehicles with automatic transmissions may roll in your body from all directions.
Page 119 Adapt your driving style to the Mercedes-Benz recommends that you addi‐ off-road driving conditions. Drive carefully. Have tionally carry a shovel and a recovery rope any vehicle damage rectified at a qualified spe‐...
Page 120 Driving and parking Rules for fording off-road (all-wheel drive Clean the windscreen, windows and outside mirrors. vehicles) Observe the safety notes and general notes Clean the steps, entrances and grab handles. on driving off-road. This increases the safety of your footing. Check the depth and characteristics of the Clean the wheels and tyres, wheel wells and body of water before fording.
Page 121 Driving and parking ECO start/stop function Switching the ECO start/stop function off/on ECO start/stop function operation The engine is switched off automatically if the fol‐ lowing conditions are met: Vehicles with manual transmission: you decelerate the vehicle to a lower speed, then engage neutral i and then release the clutch pedal.
Page 122 Driving and parking play this in the multifunction display. If nec‐ The segment's lettering is grey, the outer edge is essary, you can request regeneration of the dark and the segment is emptied, in the following diesel particulate filter via the regeneration cases: display.
Page 123: Battery Main Switch
Driving and parking If possible, drive at an engine speed of at Switching the power supply on/off least 2000 rpm during regeneration. Switching off the power supply The diesel particulate filter's burn-off process is assisted by the intentional temperature increase. To cancel regeneration: switch off the engine.
Page 124: Automatic Transmission
Driving and parking Depress the clutch pedal and move the gear‐ * NOTE Damage to the transmission by shift lever to the desired position. shifting to reverse gear k while the vehi‐ cle is in motion Gearshift recommendation Only shift into reverse gear k when the vehicle is stationary.
Page 125 Driving and parking Engaging reverse gear R Never leave children and animals unat‐ tended in the vehicle. When leaving the vehicle, always take the key with you and lock the vehicle. Keep the key out of the reach of chil‐ dren.
Page 126 Driving and parking Press the brake pedal and the DIRECT you leave your seat when the vehicle is sta‐ SELECT lever upwards or downwards to the tionary or when driving at a very low speed. first point of resistance. Engaging drive position D Transmission position display i is shown in the multifunction display.
Page 127 Driving and parking To restrict the shift range: briefly pull the sion position appears in the multifunction dis‐ steering wheel gearshift paddle 1. play h. The automatic transmission shifts to the next Shift range driving conditions gear down, depending on the gear currently 3 Use the engine's braking effect.
Page 128: All-Wheel Drive
All-wheel drive If you tow the vehicle with a raised axle, the Notes on all-wheel drive transfer case can get damaged. Such damage is not covered by Mercedes-Benz implied war‐ All-wheel drive ensures permanent drive for all ranty. ® four wheels, and together with ESP it improves Never tow the vehicle with a raised axle.
Page 129: Dsr (Downhill Speed Regulation)
Driving and parking Engaging/disengaging all-wheel drive Engaging/disengaging LOW RANGE To engage/disengage: press the upper sec‐ Engages and disengages LOW RANGE tion of the switch 1. To engage/disengage: press the upper sec‐ The ÷ and : warning lamps light up in tion of the switch 1.
Page 130: Electronic Level Control
Driving and parking the downhill gradient and cannot therefore be brake pedal is released. This is only the case if guaranteed in all situations. Select a set speed you are not driving faster than 18 km/h. suitable for the prevailing conditions and when necessary, apply the brakes manually.
Page 131 Driving and parking adjusts the level of the rear axle automatically on & WARNING Risk of injury from jack tip‐ vehicles with an air-sprung rear axle. The vehicle ping level is thereby always maintained at the driving If you park a vehicle with air suspension, the level, regardless of vehicle load.
Page 132 Driving and parking lowering within a short period, electronic level To lower automatically: briefly press button control is automatically deactivated (play protec‐ tion). You can raise or lower the vehicle level Electronic level control automatically lowers again after approximately one minute. the vehicle down to the lowest position.
Page 133 Driving and parking To switch electronic level control on trol is malfunctioning and the vehicle is leaning, again: press button again. you can raise or lower the vehicle by connecting an external compressed-air source to one of the The indicator lamp on button goes out.
Page 134: Refuelling
Driving and parking Problem Possible causes/consequences and Solutions Try to set the vehicle level manually again after approximately one minute. Electric level control has been deactivated due to undervoltage. The bat‐ tery may not be charging. Handling and ride comfort may suffer. Start the engine.
Page 135 Driving and parking * NOTE Damage to the fuel system caused by overfilled fuel tanks. Only fill the fuel tank until the pump nozzle switches off. * NOTE Fuel may spray out when you remove the fuel pump nozzle. Only fill the fuel tank until the pump nozzle switches off.
Page 136 Driving and parking Problem Possible causes/consequences and Solutions open the driver's door. The on-board electronics are in position g. This corresponds to the "pulled-out key". Do not restart the engine under any circumstances. Consult a qualified specialist workshop. The engine does not The fuel tank of a vehicle with a diesel engine has been run completely start.
Page 137 ® alternatively, AdBlue is available at qualified Top up AdBlue Performance reduced in XXX specialist workshops, e.g.a Mercedes-Benz miles Service Centre, and at numerous filling sta‐ You will only be able to drive the vehicle the ® ®...
Page 138 Driving and parking Top up AdBlue Power reduced ® Opening the AdBlue filler cap on lockable filler caps Top up AdBlue Performance reduced after eng. restart: 12 mph The vehicle cannot be driven at a speed exceeding 20 km/h after engine restart. Top up AdBlue Performance reduced: 12 mph The vehicle cannot be driven at a speed exceeding 20 km/h.
Page 139 Driving and parking ® ® Preparing the AdBlue refill canister Topping up AdBlue Variant 1 Variant 1 Variant 2 Variant 2 Screw disposable hose onto the filler neck ® Unscrew the cap on AdBlue refill canister of the vehicle until hand-tight. ®...
Page 140 ® You can also use an AdBlue filling pump for many filling stations or at a Mercedes-Benz lorries. service centre. Refill bottles without a threaded ® Closing the AdBlue filler cap on filler caps ®...
Page 141: Parking
Driving and parking ® Closing the AdBlue filler cap on lockable Park the vehicle so that no flammable filler caps material can come into contact with hot vehicle components. In particular, do not park on dry grass‐ land or harvested grain fields. &...
Page 142 Driving and parking Secure the vehicle against rolling away as described below. Observe the following points to ensure that the vehicle is properly secured against rolling away unintentionally: apply the parking brake. Vehicles with manual transmission: engage first or reverse gear. Vehicles with automatic transmission: engage transmission position j.
Page 143: Ing Manual
Driving and parking Emergency braking low or there is a malfunction in the system, it may not be possible to apply the electric parking brake and the yellow ! indicator lamp lights In this case: Park the vehicle on level ground and secure it to prevent it from rolling away.
Page 144: Ing Manual
Driving and parking To prevent the electric parking brake from apply‐ The electric parking brake is not automatically ing automatically, pull switch 1. applied if the engine is switched off by the ECO start/stop function. The electric parking brake is also automatically applied if Active Distance Assist DISTRONIC has Releasing the electric parking brake automat‐...
Page 145 Driving and parking Emergency braking starting the engine. In addition, they may operate vehicle equip‐ ment and become trapped. Never leave children unattended in the vehicle. When leaving the vehicle, always take the key with you and lock the vehicle. In the event of an emergency, you can brake the vehicle while it is in motion with the electric park‐...
Page 146: Driving And Driving Safety Systems
Driving and parking The charge level of the battery must be checked Driving and driving safety systems every three weeks if no measures are taken to Driving systems and your responsibility maintain the battery change. Your vehicle is equipped with driving systems Battery voltage below 12.2 V: charge the which assist you in driving, parking and manoeu‐...
Page 147 Driving and parking BAS (Brake Assist System) ( page 145) To make a full brake application: depress the → brake pedal with full force. ® (Electronic Stability Program) page 146) → Function of BAS (Brake Assist System) EBD (Electronic Brakeforce Distribution) page 147) →...
Page 148 Driving and parking If traction on the road surface is not sufficient, ® Functions of ESP Crosswind Assist even ASC will not allow you to pull away without ® Crosswind Assist does not work if ESP is deacti‐ difficulty. The type of tyres and total weight of the vated or disabled due to a malfunction.
Page 149 Driving and parking stop, the vehicle is braked until the vehicle/ & WARNING Risk of accident caused by trailer combination is stabilised. If necessary, the limited detection performance of Active vehicle's engine output is limited. Brake Assist If your vehicle with trailer (vehicle/trailer combi‐ Active Brake Assist cannot always clearly nation) starts to swerve, you are able to stabilise identify objects and complex traffic situa‐...
Page 150 Driving and parking The distance warning function can aid you in the following situations with an intermittent warn‐ ing tone and a warning lamp: Vehicles travel‐ Stationary vehi‐ Crossing vehi‐ Crossing pedes‐ Stationary ling in front cles cles trians/cyclists pedestrians Up to approx.
Page 151 Driving and parking Setting Active Brake Assist If you fail to adapt your driving style, cruise con‐ trol can neither reduce the risk of an accident nor Requirements: override the laws of physics. It cannot take into The ignition is switched on. account road, weather or traffic conditions.
Page 152 Driving and parking reduce the speed swiftly to the set speed, the If you exceed the set speed with the variable lim‐ limiter applies the brakes automatically. iter by over 3 km/h, the È symbol flashes in the instrument display. The Limiter set speed Vehicle with a permissible gross mass of exceeded...
Page 153 Driving and parking To select cruise control: push rocker switch Push rocker switch The maximum permissible speed shown by the traffic sign is stored and the vehicle main‐ To select the variable limiter: push rocker tains or does not exceed this speed. switch down.
Page 154 Driving and parking vehicle accelerates or brakes depending on the & WARNING Risk of accident from acceler‐ distance to the vehicle in front and the set speed. ation or braking by Active Distance Assist Speed and distance are set and stored at the DISTRONIC steering wheel.
Page 155 Driving and parking restriction displayed in the instrument clus‐ Always observe the traffic conditions ter. carefully and react accordingly. Adopting the displayed speed limit when Dis‐ Operating Active Distance Assist DISTRONIC tance Assist DISTRONIC or limiter is activated Requirements: Push rocker switch (RES) up.
Page 156 Driving and parking Push rocker switch beyond the pressure The HOLD function holds the vehicle at a stand‐ point. still without requiring you to depress the brake The stored speed is increased or reduced by pedal, e.g. when pulling away on steep slopes. 10 km/h.
Page 157 Driving and parking if the camera lens is covered, dirty or misted fatigue or increased lapses in concentration on up. Observe the notes on cleaning the revers‐ the part of the driver, it suggests taking a break. ing camera ( page 190).
Page 158 Driving and parking if you adopt a sporty driving style (high cor‐ nering speeds or high rates of acceleration) if the time is set incorrectly if you change lanes and vary your speed fre‐ quently in active driving situations The ATTENTION ASSIST drowsiness or alertness assessment is deleted and restarted when con‐...
Page 159 Driving and parking If the system detects that you are driving onto a section of road in the wrong direction of travel, it triggers a warning. The camera also detects traffic signs with a restriction indicated by an additional sign (e.g. in wet conditions).
Page 160 Driving and parking Overview Always pay careful attention to the traf‐ fic situation and maintain a safe dis‐ When the vehicle is Display in outside mir‐ tance at the side of the vehicle. stationary, an object is detected from Blind Spot Assist is only an aid. It may fail to behind in the monitor‐...
Page 161 Driving and parking Activating or deactivating Blind Spot Assist Lane Keeping Assist and Active Lane Keeping On-board computer: Assist Settings Functions of Lane Keeping Assist Activate or deactivate Totwinkel-Assistent (Blind Spot Assist). Function of Rear Cross Traffic Alert The radar sensors in the bumper are used for the system.
Page 162 Driving and parking Dazzle from oncoming traffic, direct sunlight A front wheel drives over a solid lane mark‐ or reflections. ing. There is dirt on the windscreen in the vicinity A relevant message appears in the instrument of the multifunction camera or the camera is display.
Page 163: Work Mode
Driving and parking If a loss of tyre pressure or a defective tyre manual transmission is disabled in vehicles has been detected and displayed. with shift lock when the power take-off is activated. The system may be impaired or may not function you can engage 1st or 2nd gear and drive in the following situations: after activating power take-off in vehicles...
Page 164: Trailer Operation
Driving and parking ADR (working speed control) Adjusting ADR Function of ADR (working speed control) When activated, ADR automatically increases the engine speed to a preset speed or a speed you have set. After a cold start, the idle speed of the engine is increased automatically.
Page 165: Ing Manual
Driving and parking on the vehicle identification plate & WARNING Risk of accident due to the brake system overheating If there are discrepancies between the values, the lowest one applies. If you leave your foot on the brake pedal when driving, the brake system may overheat. Before driving off, ensure the following: This increases the braking distance and the The tyre pressure on the rear axle of the tow‐...
Page 166 If necessary, apply the brakes. You can prevent the trailer from swaying and swerving by retrofitting stabiliser bars or trailer stability programs. You can obtain information from your authorised Sprinter dealer. Keep a larger distance than when driving without a trailer.
Page 167 Driving and parking Coupling/uncoupling a trailer Requirements: The ball coupling must be engaged in a securely locked position. Trailers with 7-pin plugs can be connected to the vehicle using the following adapters: Adapter plug Adapter cable Coupling a trailer * NOTE Damage to the battery due to full discharge Charging the trailer battery using the power Place ball coupling...
Page 168 Driving and parking Turn the bayonet coupling to the right as far as it will go. Let the cover engage. Attach the cable to the trailer with cable ties (only in the case of adapter cable). Ensure that the cable has unobstructed move‐ ment for driving around bends.
Page 169: Instrument Display And On-Board Computer
Instrument Display and on-board computer Overview of instrument display & WARNING Risk of accident due to an instrument display malfunction If the Instrument Display has failed or mal‐ functioned, you may not recognise function restrictions applying to safety relevant sys‐ tems.
Page 170: Overview Of The Buttons On The Steering Wheel
Instrument Display and on-board computer Overview of the buttons on the steering wheel % Back button, left (on-board computer) Touch Control, left (on-board computer) Main menu button (on-board computer) The on-board computer is operated via left-hand Button group for cruise control or Active Dis‐ Touch Control and the back button on the left tance Assist DISTRONIC...
Page 171: Overview Of The Displays On The Multi- Function Display
Instrument Display and on-board computer To call up the main menu: press the back Settings button on the left repeatedly, or press and Calling up the main menu: press and hold hold it. button and then press it briefly. Vehicles without Active Distance Assist Browsing through the menu bar: press but‐...
Page 172: Setting The Instrument Lighting
Instrument Display and on-board computer Time Setting the instrument lighting Transmission position Further displays on the multifunction display: Gearshift recommendation é Parking Assist PARKTRONIC switched Cruise control ( page 149) → ¯ ç Active Distance Assist DISTRONIC page 151) → Speed limiter ( page 149) →...
Page 173 Instrument Display and on-board computer Calling up the assistant display Lane markings solid and thin: Lane Keeping Assist switched on, not ready to issue warn‐ On-board computer: ings Assistance Lane markings solid and thick: Lane Keeping The following displays are available on the assis‐ Assist ready to issue warnings tant display: Assistant display...
Page 174 Instrument Display and on-board computer Resetting values on the on-board computer trip menu On-board computer: Trip The spelling of the displayed main menu may differ. Therefore, pay attention to the menu overview for the instrument display page 168). → You can reset the values of the following func‐ Instrument display with black and white display tions: Standard display (example)
Page 175 Instrument Display and on-board computer Switching Auffindbeleuchtung (Locator lighting) on and off Instrument lighting Setting the instrument lighting Vehicle Setting Winterreifen-Limit (Winter tyres limit) Switching Akust. Schließen (Acoustic locking) on and off Switching Autom. Verriegelung (Autom. locking) on and off Switching Ruhezustand (Standby) on and...
Page 176: Transporting
Transporting Notes on loading guidelines Always make sure that objects do not protrude from stowage spaces, luggage & WARNING Risk of exhaust gas poisoning nets or stowage nets. Close the lockable stowage spaces Combustion engines emit poisonous exhaust before starting a journey. gases such as carbon monoxide.
Page 177: Load Distribution
Transporting Load distribution Securing loads Notes on load securing * NOTE Risk of damage to the floor cover‐ & WARNING Risk of accident and injury due to incorrect use of the lashing straps Excessive point loading on the load compart‐ ment floor or on the load area can negatively If you attach the lashing strap incorrectly affect the driving characteristics and could...
Page 178 Transporting Make sure that the load is secure before every journey and at regular intervals during a long journey. Adjust the load securing as necessary. Information on how to secure loads correctly can be obtained from the manufacturers of load securing aids or lashing material for load-secur‐...
Page 179: Carrier Systems
Transporting mechanism and out of the loading rail through a recess. Carrier systems Roof rack & WARNING Risk of injury due to the maxi‐ mum roof load being exceeded When you place a load on the roof as well as all outer and inner attachments, the vehicle's centre of gravity will rise and the familiar driv‐...
Page 180: Interior Roof Rack System
* NOTE Risk of damage to the belt straps roof racks that have been tested and approved and slides for Mercedes-Benz. These help to prevent vehicle damage. Excessive point loading on the belt straps and slides may cause the belt straps to tear off or...
Page 181 Transporting You can use the interior roof rack system to To move the rack rails: unscrew star knob secure loads. It is also suitable for securing long nuts anti-clockwise until they are slightly loads. loose. The interior roof rack system may be subjec‐ Slide rack rail along roof rail to the...
Page 182: Placing A Load On The Wheel Arch
Transporting To adjust the belt strap: press and hold the Place the objects on wheel arch and lash locking mechanism on sliding rail 2. them using tie-down eyes 1( page 176). → Pull or release belt strap 1. A wheel arch may be subjected to a load of 150 kg.
Page 183: Maintenance And Care
Further infor‐ cialist workshop, e.g. a Mercedes-Benz service mation can be obtained at a qualified specialist centre.
Page 184 Maintenance and care If you have to carry out any work in the engine In the event of a fire in the engine com‐ compartment, touch only the following compo‐ partment, keep the engine bonnet nents: closed and call the fire service. bonnet &...
Page 185 Maintenance and care To open: pull handle to release the bon‐ * NOTE Damage to the bonnet net. Pushing the bonnet closed with your hands Reach into the gap and push the bonnet catch could damage it. handle upwards. To close the bonnet, let it drop from the Open the bonnet and hold it up.
Page 186 Engine oil level System inoperative: sensor is defective or not connected. Visit a qualified Mercedes-Benz recommends using original or specialist workshop. tested replacement and service parts. Engine oil level currently inoperative: close Do not change the engine oil or oil filter the bonnet.
Page 187 Maintenance and care Before opening the bonnet, allow the engine to cool down. In the event of a fire in the engine com‐ partment, keep the engine bonnet closed and call the fire service. & WARNING Risk of scalding from hot coolant The engine cooling system is pressurised, particularly when the engine is warm.
Page 188 Windscreen washer concentrate is highly flammable. It could ignite if it comes into con‐ Only use coolant approved by Mercedes-Benz to tact with hot engine component parts or the avoid damaging the engine cooling system. exhaust system.
Page 189 Maintenance and care Cleaning the water drain valve of the air intake box & WARNING Risk of injury due to moving parts Certain components in the engine compart‐ ment may continue to move or suddenly move again even after the ignition has been switched off, e.g.
Page 190 ! The indicator lamp does not go out after draining: drain the fuel filter again. !The indicator lamp does not go out after the second draining: consult a quali‐ fied specialist workshop. Mercedes-Benz recommends that you have the fuel filter drained at a qualified specialist work‐ shop.
Page 191: Cleaning And Care
Maintenance and care Cleaning and care Do not use high-pressure cleaners with circular jet nozzles to clean the vehicle. Notes on washing the vehicle in an automatic Have damaged tyres or chassis parts car wash replaced immediately. & WARNING Risk of an accident due to Never use a high-pressure cleaner in the vehicle reduced braking power after washing the interior.
Page 192 Wax: use a silicone remover. Matt finish Only use care products approved by Do not polish the vehicle and light- Mercedes-Benz. alloy wheels. Do not use a wash program that ends with a hot wax treatment in automatic car washes.
Page 193 Do not use dry cloths or cleaning agents damp cloth and with a cleaning agent which are abrasive or solvent-based to recommended by Mercedes-Benz. clean the inside of windows. Wiper blades Carefully clean the folded-away wiper Do not clean the wiper blades too often.
Page 194 Clean with a damp microfibre cloth. Do not affix stickers, films or similar. For heavy soiling: use a care product Do not allow to come into contact recommended by Mercedes-Benz. with cosmetics, insect repellent and sun creams. Real wood/ Clean with a microfibre cloth.
Page 195 Do not use any oil-based cleaning and covers cotton cloth to clean the entire seat cov‐ care products. ers. For heavy soiling: use a leather care agent recommended by Mercedes-Benz for aftertreatment. Steering Clean with a damp cloth. wheel and gear or...
Page 196: Breakdown Assistance
Breakdown assistance Setting up the warning triangle Emergency Removing the safety vest The safety vest is located in the stowage com‐ partment in the driver's door. Remove the safety vest from the stowage compartment. Safety vests can also be stored in the stow‐ age compartments of the rear doors and the co-driver's door.
Page 197: Mercedes Pro Connect
Pull the tabs on the bracket of fire extin‐ Mercedes PRO connect accident and breakdown guisher upwards. management and the Mercedes-Benz emergency Remove the fire extinguisher. call centre are available for you around the clock for the use of the services.
Page 198: Transferred Data During A Service Call
196). → Information on Mercedes PRO connect acci‐ dent management The Mercedes PRO connect accident manage‐ ment is an extension of the Mercedes-Benz emer‐ gency call system ( page 197). → An emergency call is made to the Mercedes-Benz emergency call centre after an accident: a voice connection is made to a contact per‐...
Page 199: Mercedes Pro
When you log in with a user account to the Mercedes PRO portal, then services and offers The emergency call has been made: from Mercedes-Benz Vans will be available to A voice connection is made to the Mercedes- you. Benz emergency call centre.
Page 200: Flat Tyre
The starter battery has sufficient charge. of the public emergency services call centres. The ignition is switched on. In certain situations data is also transmitted in the voice channel to the Mercedes-Benz The vehicle has been stationary for at least emergency call centre. one minute.
Page 201: Battery
For safety reasons, Mercedes-Benz recommends Notes on the 12 V battery that you only use batteries that have been tested and approved for your vehicle by Mercedes-Benz. & WARNING Risk of an accident due to These batteries provide increased impact protec‐...
Page 202 Mercedes-Benz consult a qualified specialist workshop to dis‐ connect the battery Batteries contain pollutants. It is illegal to dispose of them with the household Starting assistance and charging the 12 V rubbish.
Page 203 When charging: only use a battery charger Always thaw a frozen battery out first that has been tested and approved by before charging it or performing starting Mercedes-Benz and read the operating assistance. instructions for your charger before charging the battery.
Page 204 Breakdown assistance When the starting assistance/charging process is complete: First, remove the jump leads/charging cables from the earth point and negative terminal of the other vehicle's battery, then from the pos‐ itive terminal of jump-starting connection point and the positive terminal of the other vehicle's battery.
Page 205 Breakdown assistance To remove: remove screws and take off trim 2. Remove floor covering 1. To fit: insert floor covering and align it at the base of the driver's seat and at the door sill. Put trim in place and screw screws back in.
Page 206 Attach breather hose with the connector bracket to the connection of the ventilation cover. Reconnect the starter battery ( page 203). → Mercedes-Benz recommends you have the bat‐ tery replaced at a qualified specialist workshop, e.g. a Mercedes-Benz Service Centre.
Page 207 Breakdown assistance If you want to replace the starter battery yourself, observe the following notes: Always replace a defective starter battery with a starter battery which meets the spe‐ cific requirements of the vehicle. Use attachments such as the breather hose, angle piece or terminal cover of the starter battery to be replaced.
Page 208 Tighten nuts for the wires with torque specified on the prefuse box. Mercedes-Benz recommends that you have the battery replaced at a qualified specialist work‐ shop, e.g. a Mercedes-Benz Service Centre. If you want to replace the starter battery yourself,...
Page 209 Breakdown assistance * NOTE Damage to the vehicle's electron‐ If you do not disconnect the auxiliary battery as described here, the vehicle's electronics could be damaged. Always disconnect the auxiliary battery in the following sequence, and do not reverse the battery terminals under any circumstances! Otherwise, the vehicle's electronics could be damaged.
Page 210: Towing Or Tow-Starting
Permissible towing methods tion, the automatic transmission may be locked in position j. In the event of a breakdown, Mercedes-Benz rec‐ If the automatic transmission cannot be shif‐ ommends that you have the vehicle transported ted to position i, transport the vehicle instead of towed.
Page 211 Breakdown assistance Make sure that the battery is connected and & WARNING Risk of accident when towing charged. a vehicle which is too heavy If the battery is discharged: If the vehicle being tow-started or towed the engine cannot be started. away is heavier than the permissible gross mass, the following situations can occur: it is not possible to release or apply the elec‐...
Page 212 Breakdown assistance Towing a vehicle with the front or rear axle Observe the brake lamps of the towing raised vehicle while driving. Always maintain a distance that ensures the tow rope does * NOTE Damage when the ignition is not sag. switched on do not use steel cables or chains to tow your vehicle.
Page 213 Breakdown assistance Release the parking brake. * NOTE Vehicle damage due to improper Switch off the ignition. loading An all-wheel drive vehicle can be damaged if Loading the vehicle for transport it is titled, pushed or moved during loading using a hydraulic platform. Observe the notes on towing away When loading a vehicle with all-wheel page 208) (...
Page 214: Electrical Fuses
Tow starting vehicle (emergency engine start) Incorrect fuses may cause damage to electri‐ Vehicles with automatic transmission cal components or systems. Only use Mercedes-Benz approved * NOTE Damage to the automatic trans‐ fuses with the correct fuse rating. mission due to tow-starting...
Page 215: Vehicle Tool Kit
Breakdown assistance When the fuse box is open, make sure that no moisture can enter the fuse box. When closing the fuse box, make sure that the seal of the lid is positioned cor‐ rectly on the fuse box. If the new fuse which has been inserted also blows, have the cause traced and rectified at a qualified specialist workshop.
Page 216: Hydraulic Jack
Breakdown assistance Remove the rubber mat from the co-driver's The hydraulic jack is located in side compartment footwell. above the co-driver's door step. To unlock: turn the quick-release fastener The jack has a maximum weight of 7.5 kg depending on the vehicle's equipment. You will anti-clockwise to position 1.
Page 217 Breakdown assistance Remove jack and the pump lever rod. To close: press the cover firmly so that fas‐ teners engage.
Page 218: Wheels And Tyres
Valves must be protected from moisture and dirt with valve caps specifically approved by Damaged tyres can cause tyre pressure loss. Mercedes-Benz for your vehicle. As a result, you could lose control of your visually inspect the tread depth and the tyre vehicle.
Page 219: Notes On Snow Chains
You can find further infor‐ Restart the tyre pressure monitor mation on snow chains recommended by page 230) → Mercedes-Benz in the wheel and tyre overview at https://www.mercedes-benz.de. Notes on snow chains * NOTE Damage to the wheel trim from fit‐ ted snow chains &...
Page 220: Tyre Pressure
Wheels and tyres snow chains as soon as possible when you Driving with tyre pressure that is too high or too come to a road that is not snow-covered. low can: Local regulations may restrict the use of Shorten the service life of the tyres. snow chains.
Page 221 Wheels and tyres this vehicle. The recommended tyre pressures are valid for cold tyres and different vehicle load conditions. If one or more tyre sizes precede a tyre pressure, the tyre pressure information following is only valid for those tyre sizes. If the preceding tyre sizes are supplemented by the + symbol, the tyre pressure information following shows alternative tyre pressures.
Page 222 Wheels and tyres Max. front axle load 2000 kg Tyres/disc wheel Vehicle load Max. front axle load 2000 kg 225/65R16C 112/110R Fully laden 225/65R16C 112/110R Empty 225/75R16C 118/116R Fully laden 380 kPa (3.8 bar/55 psi) 225/75R16C 118/116R Empty 300 kPa (3.0 bar/44 psi) 225/75R16C 121/120R Fully laden 380 kPa (3.8 bar/55 psi)
Page 223 Wheels and tyres Tyres/disc wheel Vehicle load Max. rear axle load 2100 kg 235/60R17C 117/115R Fully laden 420 kPa (4.2 bar/61 psi) 235/60R17C 117/115R Empty 310 kPa (3.1 bar/45 psi) Max. rear axle load 2430 kg Tyres/disc wheel Vehicle load Max.
Page 224 Wheels and tyres Motor caravan, max. front axle load 2100 kg Tyres/disc wheel Vehicle load Max. front axle load 2100 kg 225/75R16CP 118R Fully laden 410 kPa (4.1 bar/60 psi) 235/60R17C 117/115R Fully laden 420 kPa (4.2 bar/61 psi) Due to the high unladen weight of the motor caravan vehicles, empty tyre pressures are not intended and not permitted.
Page 225 Wheels and tyres Tyres/disc wheel Vehicle load Max. front axle load 1650 kg 235/65R16C 121/119R Fully laden 300 kPa (3.0 bar/44 psi) 235/65R16C 121/119R Empty 300 kPa (3.0 bar/44 psi) 235/65R16C 118/116R Fully laden 300 kPa (3.0 bar/44 psi) 235/65R16C 118/116R Empty 300 kPa (3.0 bar/44 psi) 235/60R17C 117/115R...
Page 226 Wheels and tyres Tyres/disc wheel Vehicle load Max. front axle load 2000 kg 225/75R16C 118/116R Fully laden 370 kPa (3.7 bar/54 psi) 225/75R16C 118/116R Empty 300 kPa (3.0 bar/44 psi) 235/65R16C 115/113R Fully laden 235/65R16C 115/113R Empty 235/65R16C 121/119R Fully laden 380 kPa (3.8 bar/55 psi) 235/65R16C 121/119R Empty...
Page 227 Wheels and tyres Max. rear axle load 2000 kg Tyres/disc wheel Vehicle load Max. rear axle load 2000 kg 205/75R16C 110/108R Fully laden 205/75R16C 110/108R Empty 225/75R16C 121/120R Fully laden 380 kPa (3.8 bar/55 psi) 225/75R16C 121/120R Empty 300 kPa (3.0 bar/44 psi) 225/75R16C 118/116R Fully laden 380 kPa (3.8 bar/55 psi)
Page 228 Wheels and tyres Tyres/disc wheel Vehicle load Max. rear axle load 2250 kg 235/60R17C 117/115R Fully laden 460 kPa (4.6 bar/67 psi) 235/60R17C 117/115R Empty 310 kPa (3.1 bar/45 psi) Max. rear axle load 2430 kg Tyres/disc wheel Vehicle load Max.
Page 229 Wheels and tyres Tyres/disc wheel Vehicle load Max. front axle load 1850 kg 205/75R16C 113/111R Fully laden 205/75R16C 113/111R Empty Max. front axle load 2000 kg Tyres/disc wheel Vehicle load Max. front axle load 2000 kg 195/75R16C 107/105R Fully laden 195/75R16C 107/105R Empty 205/75R16C 110/108R...
Page 230 Wheels and tyres Tyres/disc wheel Vehicle load Max. rear axle load up to 3200 kg 205/75R16C 113/111R Fully laden 205/75R16C 113/111R Empty Max. rear axle load 3500 kg Tyres/disc wheel Vehicle load Max. rear axle load 3500 kg 195/75R16C 107/105R Fully laden 440 kPa (4.4 bar/64 psi) 195/75R16C 107/105R...
Page 231 Wheels and tyres Max. front axle load 2000 kg Tyres/disc wheel Vehicle load Max. front axle load 2000 kg 225/75R16C 121/120R Fully laden 370 kPa (3.7 bar/54 psi) 225/75R16C 121/120R Empty 300 kPa (3.0 bar/44 psi) Rear axle tyre pressures on vehicles with rear-wheel drive and Super Single tyres Max.
Page 232 Wheels and tyres You can, however, also update the reference val‐ Tyre pressures will be displayed after a few ues by restarting the tyre pressure monitoring minutes of driving: the teach-in process of the system manually ( page 230). → system is not yet complete.
Page 233 Wheels and tyres Make sure to observe the following further rela‐ Country Radio equipment approval ted subject: number Notes on tyre pressure ( page 218) → European Radio-equipment approval of the tyre pres‐ Union sure monitoring system Iceland Radio equipment approval numbers Norway Huf Hülsbeck &...
Page 234 Wheels and tyres Country Radio equipment approval Country Radio equipment approval number number Jordan Kingdom of Jordan Type approval Russia for Tyre Pressure Sensor and ECU Manufacturer: Huf Electronics Bretten GmbH Model: TSSRE4A Singapore Complies with IDA Standards DA103787 Type Approval Number: TRC/LPD/2017/421 South Model: TSSSG4G6...
Page 235: Changing A Wheel
Wheels and tyres Country Radio equipment approval Country Radio equipment approval number number munications or ISM radio wave Taiwan radiated devices. Thailand This telecommunication equip‐ ment conforms to NTC technical CCAO17LP0380T4 requirement. CCAO17LP0390T7 Ukraine 經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均 Model: TSSRE4A & TSSSG4G6 不得擅自變更頻率、加大功率...
Page 236 Accessories that are not approved for your vehi‐ Therefore, only use tyre types and sizes cle by Mercedes-Benz, or are not being used cor‐ approved for your vehicle model. rectly, can impair operating safety.
Page 237 Wheels and tyres Only fit wheels of the same size and tread Notes on changing wheels design on one axle (left and right). & WARNING Risk of injury through differ‐ It is only permissible to fit a different wheel ent wheel sizes size to this in the event of a flat tyre in order to drive to the specialist workshop.
Page 238 Wheels and tyres wheel spanner Move the front wheels to the straight-ahead position. You will find the maximum load capacity of Vehicles with manual transmission: the jack stated on the adhesive label engage first or reverse gear k. attached to the jack. The jack is maintenance-free.
Page 239 & WARNING Risk of injury from jack tip‐ Only use the vehicle-specific jack that has ping been tested and approved by Mercedes-Benz to raise the vehicle. If the jack is used incor‐ If you park a vehicle with air suspension, the...
Page 240 Wheels and tyres and the base of the jack lies evenly on the ground. Turn ratchet ring spanner until the tyre is raised a maximum of 3 cm off the ground. Loosen and remove the wheel ( page 239). → Vehicles with rear-wheel drive Jacking point, front axle Jacking points...
Page 241 Wheels and tyres To do this, use the flattened section on pump lever to turn pressure release screw clockwise to the stop. Do not turn pressure release screw more than one or two full turns. Hydraulic fluid could otherwise escape. Insert pump lever with the largest rod into the recess on the jack and secure by turning...
Page 242 Slightly tighten all the wheel nuts. Mercedes-Benz and for the wheel in question. When you fit the steel spare wheel, it is essential you use short wheel bolts for a steel wheel. Using other wheel bolts when fitting the steel spare wheel may lead to damage to the brake system.
Page 243 Wheels and tyres Lowering the vehicle after a wheel change & WARNING Risk of injury through incor‐ rect tightening torque & WARNING Risk of injury through incor‐ The wheels could come loose if the wheel rect tightening torque bolts or wheel nuts are not tightened to the The wheels could come loose if the wheel prescribed tightening torque.
Page 244: Spare Wheel
Wheels and tyres Tighten the wheel bolts or nuts evenly in the When using a wheel or spare wheel with a sequence indicated to 6). new or newly painted wheel rim, have the wheel bolts or nuts retightened after approx‐ Specified tightening torque: imately 1,000 km to 5,000 km.
Page 245 Wheels and tyres Fitting/removing the spare wheel damaged. The tyre damage may not be visible and not detectable. Vehicles with front wheel drive: removing the A damaged tyre may cause a loss of tyre spare wheel pressure. This could cause you to lose control of the vehicle.
Page 246 Wheels and tyres Take ratchet ring spanner and auxiliary Turn ratchet ring spanner in the direction tool for the spare wheel lifter out of the of arrow until you feel resistance or until vehicle tool kit. the friction clutch of the winch overwinds. Push auxiliary tool through opening Pull wheel wrench...
Page 247 Wheels and tyres Slightly raise spare wheel carrier Vehicles with rear wheel drive: removing the unhook left-hand safety hook 3. spare wheel (vehicle with lowered chassis) Assemble the pump lever for the jack and slide it into sleeve on the right-hand side of spare wheel carrier 4.
Page 248 Wheels and tyres Place a screwdriver into recesses Raise spare wheel carrier with the pump then prise off covers 1. lever and attach right-hand safety hook 3. Using the wheel wrench from the vehicle tool Slightly raise spare wheel carrier kit, unscrew the now visible bolts anti-clock‐...
Page 249 Wheels and tyres Vehicles with rear wheel drive: removing the Slide the pump lever for the jack into the sleeve on spare wheel carrier 4. spare wheel (chassis) Raise spare wheel carrier with the pump lever and attach right-hand safety hook 1. Slightly raise the spare wheel carrier and attach left-hand safety hook 1.
Page 250: Technical Data
Technical data Information on technical data if the two-way radio is not connected to an exterior aerial The technical data was determined in accordance if the exterior aerial is not correctly moun‐ with EU Directives. The given data only applies to ted or is not of low reflection vehicles with standard equipment.
Page 251: Vehicle Identification Plate, Vehicle Identification Number (Vin) And Engine Number
Technical data Depending on the vehicle model, the vehicle iden‐ Frequency band Maximum transmis‐ tification plate is located on the seat base of the sion output driver's seat or on the B-pillar. 2 m waveband 50 W The data is vehicle-specific and can differ from that shown.
Page 252: Operating Fluids And Capacities
Technical data VIN underneath the windscreen Vehicle identification plate (example: all other countries) The VIN is also attached as a label on the lower Vehicle manufacturer section of windscreen 2. EU general operating permit number (only for The VIN underneath the windscreen is only avail‐ certain countries) able for certain countries.
Page 253 Notes on fuel grades on vehicles with diesel Mercedes-Benz guarantee or goodwill gestures. engines You can identify operating fluids approved by Mercedes-Benz by the following inscriptions on General notes the container: Observe the notes on operating fluids MB-Freigabe (e.g. MB-Freigabe 229.51) page 250).
Page 254 Technical data For diesel fuel with a maximum of 7 vol.% bio- For paraffinic diesel fuel diesel (fatty acid methyl ester) Refuel with paraffinic diesel fuels to EN 15940 only if the appropriate compati‐ In accordance with the European standard bility mark is present in your fuel filler EN 16942, you will find the compatibility marks flap.
Page 255 Technical data Surfaces that have come into contact Diesel engine Of which reserve ® with AdBlue while refilling must be fuel immediately rinsed with water, or Models with approx. Approx. 12 litres ® AdBlue must be removed with a damp 71 litres total capacity cloth and cold water.
Page 256 Have the brake fluid renewed at the changed at a qualified specialist workshop. specified intervals. Only Mercedes-Benz-approved engine oils may be used in Mercedes-Benz engines. * NOTE Damage to paint, plastic or rubber Further information on engine oil and oil filter: by brake fluid in the Mercedes-Benz Specifications for Oper‐...
Page 257 Have the brake fluid replaced regularly at a quali‐ If an inappropriate coolant is used, the engine fied specialist workshop. cooling system is not sufficiently protected Only use brake fluid approved by Mercedes-Benz against overheating and corrosion at high out‐ in accordance with MB-Freigabe or MB-Approval side temperatures.
Page 258: Vehicle Data
Notes on the trailer hitch Use only R‑134a refrigerant or the PAG oil approved by Mercedes-Benz. & WARNING Risk of accident due to imper‐ The approved PAG oil may not be mixed missible retrofitting of a trailer tow hitch with any other PAG oil that is not approved for R‑134a refrigerant.
Page 259: Lashing Points And Carrier Systems
During a full brake application, forces may act benz.com/portal/kat_iv.html?&L. which can multiply the weight of the load. Mercedes-Benz recommends that you have a Always use several lashing points to dis‐ trailer hitch retrofitted at a Mercedes-Benz tribute and spread the load. Distribute service centre.
Page 260 Rear ladder rack 100 kg Mercedes-Benz advises you to install a The details apply if the load is distributed evenly stabiliser on the vehicle's front axle. across the entire ladder rack surface.
Page 261 Technical data The loading guidelines and other information about load distribution and load securing can be found in the "Transport" section ( page 175). →...
Page 262: Display Messages And Warning And Indicator Lamps
Display messages and warning and indicator lamps on the multifunction display. Pressing O hides Display messages the display message. Introduction You can hide low-priority display messages by Information about display messages pressing the button ¤ or with left-hand Touch The display messages appear on the multifunc‐ Control.
Page 263 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The restraint system in question is malfunctioning . & WARNING Risk of injury or fatal injury due to a malfunction in the restraint system Front left malfunction If the restraint system is malfunctioning, restraint system com‐...
Page 264 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * A malfunction has occurred in the system, the parking brake is inop‐ erative. & WARNING Risk of an accident due to a brake system mal‐ Parking brake inoperative function If the brake system is malfunctioning, braking characteristics may be impaired.
Page 265 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The on-board voltage is low or a malfunction has occurred in the system; the closing force may not be sufficient for the incline. & WARNING Risk of an accident due to a brake system mal‐ Parking brake See Own- function er's Manual...
Page 266 Stop in a safe location. Clean all sensors ( page 190). → Re-start the engine. * The Mercedes-Benz emergency call system is not available. SOS NOT READY Possible causes for this include: the ignition is switched off the Mercedes-Benz emergency call system is malfunctioning Switch on the ignition.
Page 267 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * EBD, ABS and ESP ® are malfunctioning. Other driving systems and driving safety systems may also be mal‐ functioning. & WARNING Risk of skidding if EBD, ABS and ESP ®...
Page 268 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * ABS and ESP ® are temporarily unavailable. Other driving systems and driving safety systems may also be tem‐ porarily unavailable. ÷ & WARNING Risk of skidding if ABS and ESP ®...
Page 269 Display messages and warning and indicator lamps Driving systems Display messages Possible causes/consequences and Solutions * You have exceeded the maximum permitted speed (only specific ð countries). Drive more slowly. Maximum speed excee- * You have reached the maximum stored speed for winter tyres. Speed limit (winter Exceeding this speed is not possible.
Page 270 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The camera view is reduced. Possible causes: dirt on the windscreen in the camera's field of vision heavy precipitation or fog Driving systems and driving safety systems may be malfunctioning or temporarily unavailable.
Page 271 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The camera view is reduced. Possible causes: Traffic Sign Assist Cam- era view restricted See Dirt on the windscreen in the camera's field of vision Owner's Manual Heavy precipitation or fog Driving systems and driving safety systems may be malfunctioning or temporarily unavailable.
Page 272 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * Active Lane Keeping Assist is malfunctioning ( page 160). → Active Lane Keeping Assist inoperative Visit a qualified specialist workshop. * Active Lane Keeping Assist is temporarily unavailable ( page 160).
Page 273 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The electrical connection to the oil level sensor has been interrup‐ ted or the oil level sensor is faulty. The engine oil level has fallen to the minimum level. Engine oil level cannot Visit a qualified specialist workshop.
Page 274 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The engine oil level has fallen to the minimum level. * NOTE Engine damage caused by driving with insufficient engine oil Check engine oil level Avoid long journeys with insufficient engine oil. when next refuelling Check the engine oil level at the next fuel stop.
Page 275 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The coolant is too hot. Stop in a safe location immediately and switch off the engine. & WARNING Danger of burns when opening the bonnet Coolant Stop vehicle Switch engine off If you open the engine bonnet when the engine has overheated or during a fire in the engine compartment, you could come into...
Page 276 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Regeneration not possi- * Not all conditions have been met for regeneration of the diesel parti‐ cle filter ( page 120). → Continue driving as normal until all conditions have been met for regeneration of the diesel particle filter.
Page 277 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The AdBlue ¯ ® system is malfunctioning. Visit a qualified specialist workshop immediately. AdBlue system fault See Owner's Manual * If an AdBlue ® system malfunction occurs, no tank fill level is dis‐ ®...
Page 278 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The next time the engine is started, the low AdBlue Ø ® level will restrict the speed to a maximum of 20 km/h. ® Top up at least 8 l of AdBlue immediately ( page 135).
Page 279 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * There is interference from a powerful source of radio waves As a Tyre pressure monitor result, no signals from the tyre pressure sensors are received. The currently unavailable tyre pressure monitor is temporarily unavailable.
Page 280 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The tyre pressure monitor is malfunctioning. Tyre pressure monitor inoperative Visit a qualified specialist workshop. * The tyre pressure loss warning has detected a major pressure loss. Tyre pressure Check tyre(s) &...
Page 281 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The key is currently not detected. Â Change the key's position in the vehicle. If the key still is not detected, start the engine with the key in Key not detected (white the slot(...
Page 282 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * There is too little fuel in the fuel tank. The stationary heating cannot & be switched on. Refuel the vehicle. inoperative Refuel vehi- * The on-board voltage is too low. &...
Page 283 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The steering is malfunctioning. Steerability is heavily impaired. Ð & WARNING Risk of accident if steering capability is impaired If the steering does not function as intended, the vehicle's oper‐ Steering malfunction ating safety is jeopardised.
Page 284 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The transmission is malfunctioning. The transmission position can Without changing gear, no longer be changed. consult workshop If the transmission is in position h, visit a qualified specialist workshop, without changing the transmission position.
Page 285 Display messages and warning and indicator lamps Lights Display messages Possible causes/consequences and Solutions * The camera view is reduced. Possible causes: Adaptive Highbeam Assist Camera view Dirt on the windscreen in the camera's field of vision restricted See Owner's Heavy precipitation or fog Manual Driving systems and driving safety systems may be malfunctioning...
Page 286: Warning And Indicator Lamps
Display messages and warning and indicator lamps Cross-country gear Warning and indicator lamps ® ÷ page 284) → Overview of warning and indicator lamps ® å OFF ( page 284) → When the ignition is switched on, many systems Active Brake Assist deactivated perform a self-test.
Page 287 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp The red parking brake indicator lamp lights up and the yellow electric parking brake indicator lamp is off. The red indicator lamp lights up. This means that the electric parking brake has been applied.
Page 288 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp The red parking brake indicator lamp is flashing and the yellow electric parking brake indicator lamp is lit up. When the red indicator lamp flashes, this means that the activation sta‐ tus of the electric parking brake is unknown.
Page 289 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp ÷ ® The ESP yellow warning lamp lights up while the engine is on. ® is malfunctioning. Other driving systems and driving safety systems may also be malfunc‐ ®...
Page 290 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp The brake system yellow warning lamp lights up while the engine is on. & WARNING Risk of an accident due to a brake system malfunc‐ tion Brake system warning If the brake system is malfunctioning, braking characteristics may lamp (yellow) be impaired.
Page 291 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp The brake system red warning lamp lights up while the engine is on. Possible causes: The brake force boosting is malfunctioning. Brake system warning The EBD (electronic brakeforce distribution) is malfunctioning. lamp (red) There is not enough brake fluid in the brake fluid reservoir.
Page 292: Distance Warning
Display messages and warning and indicator lamps Seat belt Warning/indicator Possible causes/consequences and Solutions lamp The seat belt red warning lamp flashes and an intermittent warning tone sounds. The driver or front passenger does not have their belt on during the trip (speeds above 25 km/h).
Page 293: Electrical Fault
Display messages and warning and indicator lamps Engine Warning/indicator Possible causes/consequences and Solutions lamp The red coolant warning lamp lights up while the engine is running. Possible causes: Temperature sensor malfunctioning Coolant warning lamp Coolant level too low Air supply to the engine radiator obstructed Engine radiator fan faulty If a warning tone also sounds, the coolant has exceeded the tempera‐...
Page 294 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp The engine diagnosis yellow warning lamp lights up while the engine is A malfunction has occurred in the engine, exhaust system or fuel sys‐ tem. Engine diagnosis warning lamp This can cause the emission values to be exceeded and the engine to run in emergency mode.
Page 295 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp The tyre pressure monitor yellow warning lamp (pressure loss / mal‐ function) lights up. The tyre pressure monitor has detected a tyre pressure loss in at least one tyre.
Page 296 294 Index Additional turn signal light (all- 1, 2, 3 ... wheel drive vehicles) ......87 12 V socket Additive ..........254 see Socket (12 V) ® AdBlue ........134, 253 230 V socket Engine oil ......... 254 see Socket (230 V) (centre console, front) ®...
Page 297 Index 295 Anti-theft Alarm system Restricting the shift range ....124 see ATA (Anti-theft Alarm system) Transmission position display ... 122 Transmission positions ..... 122 Anti-theft protection Additional door lock ......42 Auxiliary heating Immobiliser ........56 Timer overview ......... 106 Anti-theft protection Auxiliary warm-air heater see ATA (Anti-theft Alarm system)
Page 298 296 Index Active Brake Assist ......147 Plastic trim ........192 Adaptive brake lights ......149 Real wood/trim elements ....192 BAS (Brake Assist System) ....145 Reversing camera/360° Camera ..190 Braking with parking brake: ....114 Roof lining ........192 Downhill gradient ......
Page 299 Index 297 ISOFIX (fitting) ........33 see High beam ISOFIX (notes) ........33 see Indicator Notes on the safe transportation of Computer children ..........31 see On-board computer Rearward-facing child restraint sys‐ Convenience closing ......55 tem (Information) ....... 35 Convenience opening ......
Page 300 298 Index Dipped beam AdBlue system fault Engine ¯ Changing bulbs ........87 start not possible ......275 Setting for abroad (symmetrical) ..81 ¯AdBlue system fault Perf. switching on/off ......... 81 reduced in XXX miles See Owner's Dipped beam Manual ..........
Page 301: Æ Reserve Fuel
Index 299 hCorrect tyre pressure ....277 6Left windowbag malfunction Cruise control and speed limiter Consult workshop (example) .... 260 inoperative ........267 bMalfunction See Owner's Cruise control inoperative ....267 Manual ..........283 Currently unavailable Camera dirty .. 268 Maximum speed exceeded ..
Page 302 300 Index Tyre pressure monitor currently Steering malfunction Stop Ð unavailable ........277 immediately See Owner's Manual ..281 Step not extended See Owner's Tyre pressure monitor inoperative ..278 Manual or step not extended mal‐ Tyre pressure monitor inoperative function ..........
Page 303 EBD (Electronic Brakeforce Distribu‐ Manual parking brake ....... 141 tion) ............147 Emergency call system ECO display see Mercedes-Benz emergency call system Function ..........119 Emergency engine start ....... 212 Resetting .......... 172 Emergency key element ECO start/stop function ...... 119 Locking door ........
Page 304 302 Index Engaging drive position (automatic Fault message transmission) ........124 see Display message Filling up the windscreen washing Engaging neutral (automatic trans‐ system ........... 186 mission) ..........123 Fire extinguisher ........194 Engaging reverse gear ......123 Engaging/disengaging LOW RANGE ... 127 First-aid kit (soft-sided) .......
Page 305 Index 303 Gearshift recommendation ....122 Changing bulbs (rear) (panel van and crewbus) ........88 General operating permit number Installations ..........19 (EU) ............249 Instrument display Glasses compartment ......74 Function/notes ......... 167 Gross mass ........... 249 Overview ........5, 167 Setting the lighting ......
Page 306 Limiter ........... 149 button ..........196 Buttons ..........150 Transferred data ....... 196 Calling up a speed ......150 Mercedes-Benz emergency call sys‐ Function ........... 149 tem ............197 Passive ..........149 Automatic emergency call ....197 Permanent setting ......151 Information ........
Page 307 Starting/ending ERA-GLONASS Trip menu .......... 171 test mode ......... 198 On-board diagnostics interface Transferred data ....... 198 see Diagnostics connection Mercedes-Benz service centre On-board electronics see Qualified specialist workshop Engine electronics ......248 Message (multifunction display) Notes ..........248 see Display message Two-way radios .........
Page 308 306 Index Park position Rear window wiper Engaging ........... 124 replacing ..........93 Engaging automatically ..... 124 switching on/off ......... 91 Parking brake (electrical) Rear-view mirror display see Electric parking brake Displaying/hiding ......155 Functions .......... 154 Parking brake (manual) see Manual parking brake Recycling see Take-back of end-of-life vehi‐...
Page 309 Index 307 Replacing light bulbs (panel vans Seats and crewbuses) ........88 see Double co-driver's seat Rims (care) ..........190 Securing luggage ......72, 174 Roll away protection Selector lever see HOLD function see DIRECT SELECT lever Roof carrier (inside) ......178 Sensors (care) ........
Page 310 308 Index Load compartment ......78 Switch clock Activating ......... 106 Socket (230 V) (centre console, Setting ..........106 front) ............78 Setting the departure time ....107 Spare wheel Setting the temperature/operating Fitting/removing ......243 duration ..........107 Notes ..........242 Switching immediate heating mode Specialist workshop ......
Page 311 Index 309 Tow-away protection Turn signal light Function ..........56 Additional turn signal light (all- Switching on/off ........ 57 wheel drive vehicles) ......87 Towing away ......... 208 Two-way radio telephone see Mobile phone Raised front or rear axle ....210 Two-way radios Towing eye Frequencies ........
Page 312 310 Index Tyre pressure table ......218 Permissible axle load ......249 Unusual driving characteristics ..216 Permissible gross mass ....249 VIN ........... 249 Vehicle identification plate see Model series Unlocking setting ........41 Vehicle key Unlocking/locking see Key Additional door lock ......
Page 313 Index 311 Windows !Red parking brake indicator see Side windows lamp closed ........286 Windows (care) ........190 6Restraint system warning Windscreen ..........92 lamp ..........284 Replacing the wiper blades ....92 7Seat belt warning lamp Replacing the wiper blades (WET flashes ..........
Page 315 Publication details Internet Further information about Mercedes-Benz vehi‐ cles and about Daimler AG can be found on the following websites: http://www.mercedes-benz.com http://www.daimler.com Documentation team You are welcome to forward any queries or sug‐ gestions you may have regarding this Owner's...
Page 316 Digital on the Internet You can access the Owner's Manual on the Mercedes-Benz homepage. Digital as an app The Mercedes-Benz Guides app is available free of charge in common app stores. ® Apple Android É9075844302Z102ÌËÍ...

Mercedes-Benz Sprinter Operating Instructions Manual

At a Glance

General Notes

Occupant Safety

Opening and Closing

Seats and Stowage

Light and Vision

Climate Control

Driving and Parking

Instrument Display and On-Board Computer

Transporting

Maintenance and Care

Breakdown Assistance

Wheels and Tyres

Technical Data

Display Messages and Warning and Indicator Lamps

Quick Links

Related Manuals for Mercedes-Benz Sprinter

Summary of Contents for Mercedes-Benz Sprinter

Table of Contents