Parts Listing - IBM TotalStorage DS4300 Installation, User's, And Maintenance Manual

Table 17. Storage subsystem troubleshooting (continued)
Problem
indicator
The Storage
Manager client
Enterprise
Management
window sees each
storage
subsystem
controller as an
independent
storage
subsystem.

Parts listing

Figure 105 on page 153 and the following table provide a parts listing for the
DS4300 storage subsystem.
152
IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User's, and Maintenance Guide
Component Possible cause Possible solutions
No drives are present in the
storage subsystem. Ensure that
at least one drive is present in
the storage subsystem so that it
can be configured properly.
One controller was replaced
incorrectly. The controller
firmware versions probably failed
to synchronize correctly. To
recover, perform the following
steps:
1. Remove and reinsert the
controller blade.
2. Wait 5 minutes.
3. Delete the controller entry
with the incorrect firmware
version from the DS4000
Storage Manager Enterprise
Management window.
4. Add the controller back to the
DS4000 Storage Manager
Enterprise Management
window using the Add
Device menu option in the
Enterprise Management
window.
5. If the Storage Manager client
Enterprise Management
window still shows each
storage subsystem controller
as an independent storage
subsystem or a partially
managed device, repeat this
procedure. If the problem still
persists, contact IBM support.