Using The Documentation; Web Sites - IBM TotalStorage DS4300 Installation, User's, And Maintenance Manual

that are provided with your system and software. The information that comes with
your system also describes the diagnostic tests that you can perform. Most xSeries
and IntelliStation systems, operating systems, and programs come with information
that contains troubleshooting procedures and explanations of error messages and
error codes. If you suspect a software problem, see the information for the
operating system or program.

Using the documentation

Information about the xSeries or IntelliStation system and preinstalled software, if
any, is available in the documents that come with your system. This includes printed
documents, online documents, readme files, and help files. See the troubleshooting
information in your system documentation for instructions for using the diagnostic
programs. The troubleshooting information or the diagnostic programs might tell you
that you need additional or updated device drivers or other software.

Web sites

IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates.
v For DS4000 information, go to the following Web site:
v You can order publications through the IBM Publications Ordering System at:
v For the latest information about IBM xSeries products, services, and support, go
v For the latest information about IBM Eserver pSeries
v For the latest information about the IBM IntelliStation information, go to the
v For the latest information about operating system and host bus adapter (HBA)
www-1.ibm.com/servers/storage/support/index.html
The support page has many sources of information and ways for you to solve
problems, including:
– Diagnosing problems, using the IBM Online Assistant
– Downloading the latest device drivers and updates for your products
– Viewing frequently asked questions (FAQ)
– Viewing hints and tips to help you solve problems
– Participating in IBM discussion forums
– Setting up e-mail notification of technical updates about your products
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
to the following Web site:
www.ibm.com/eserver/xseries/
support, go to the following Web site:
www.ibm.com/eserver/pseries/
following Web site:
www.ibm.com/pc/intellistation/
support, clustering support, SAN fabric support, and Storage Manager feature
support, see the TotalStorage DS4000 Interoperability Matrix at the following Web
site:
www-1.ibm.com/servers/storage/disk/ds4000/interop-matrix.html
®
products, services, and
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