AMT Datasouth Fastmark M5 Plus Series User Manual page 36

No print on the
label
Continuous
feeding labels
Paper Jam
Poor Print Quality
Document #120522 Rev-A
The Ethernet IP, subnet mask,
gateway is not configured
properly.
Label or ribbon loaded not
correctly.
Ribbon run out.
The printer setting may go wrong.
Gap/black mark sensor sensitivity
is not set properly (sensor
sensitivity is not enough)
Make sure label size is set
properly.
Labels may be stuck inside the
printer mechanism near the
sensor area.
Top cover is not closed properly. Close the top cover completely
Check if supply is loaded correctly. Reload the supply.
Ribbon and media are
incompatible.
Check if dust or adhesives are
accumulated on the print head.
Check if print density is set
properly.
Check print head test pattern if
head element is damaged.
33
Configure the IP, subnet mask
and gateway.
Follow the instructions in loading
the media or loading the ribbon.
Loading the ribbon.
Please do the initialization and
gap/black mark calibration.
Calibrate the gap/black mark
sensor.
Set label size exactly as installed
paper in the labeling software or
program.
Remove the stuck label.
and make sure the right side and
left side levers are latched
properly
Change the ribbon or label
combination.
Clean the print head.
Adjust the print density and print
speed.
Run printer self-test and check
the print head test pattern if there
is dot missing in the pattern.