Print Quality - AMT Datasouth Fastmark M5 Plus Series User Manual

Solid Green
Green with Pause
blinking
Red with
blinking
Note:
Printer status can be easily shown on the Diagnostic Tool. For more information about
the Diagnostic Tool, please refer to the instruction in the software CD disk.

6.2 Print Quality

Problem
Not Printing
Document #120522 Rev-A
ON The printer is ready
to use
The printer is
paused
Error The out of label or
ribbon or the
printer setting is
not correct
Possible Cause
Check if interface cable is well
connected to the interface
connector.
The serial port cable pin
configuration is not pin to pin
connected.
The serial port setting is not
consistent between host and
printer.
The port specified in the Windows
driver is not correct.
32
and from the power supply to the
printer power jack if they are
connected securely.
* No action necessary.
* Press the FEED button to resume for
printing.
1. Out of label or ribbon
* Load a roll of label and follow the
instructions in loading the media then
press the FEED button to resume for
printing.
* Load a roll of ribbon and follow the
instructions in loading the ribbon then
press the FEED button to resume for
printing.
2. Printer setting is not correct
* Initialize the printer by instructions in
"Power on Utility" or "Diagnostic Tool".
Recovery Procedure
Re-connect cable to interface.
Please replace the cable with pin
to pin connected.
Please reset the serial port
setting.
Select the correct printer port in
the driver.