Kyocera FS-C1020MFP+ Operation Manual page 373

9. Troubleshooting
Error Code
4XXX21
4XXX22
4XXX23
4XXX24
4XXX25
4XXX26
4XXX42
372
Connection to the server failed while receiving an Internet Fax.
• Confirm that the network cable is properly connected to
the machine.
• Confirm that the network settings such as IP address,
DNS, and POP3 settings have been configured properly
(make sure that no double-byte character is used). See
p.320 "Configuring the Network Settings".
E-mail reception failed while receiving an Internet Fax.
• LIST command to the POP3 server failed. Ask the sender
to check the e-mail settings.
E-mail reception failed while receiving an Internet Fax.
• There was an error in the header of the e-mail. Ask the
sender to check the e-mail settings.
E-mail reception failed while receiving an Internet Fax.
• There was an error in the part header of the e-mail. Ask
the sender to check the e-mail settings.
• The e-mail had an invalid Content-Type, or an
unsupported type of file (such as PDF or JPEG) was
received. Ask the sender to check the file type.
E-mail reception failed while receiving an Internet Fax.
• There was an error in the text part of the part body of the
e-mail. Ask the sender to check the e-mail settings.
E-mail reception failed while receiving an Internet Fax.
• There was an error in the received TIFF file (which
resulted from a condition not indicated by the error codes
4XXX43 to 4XXX45). Ask the sender to check the TIFF
file.
E-mail reception failed while receiving an Internet Fax.
• There was an error in the part header of the e-mail. Ask
the sender to check the e-mail settings.
Solution