FS-C1020MFP+ SERVICE MANUAL Published in January 2012 845J3110 First edition...
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CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for proper disposal. ATTENTION IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT.
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Revision history Revision Date Replaced pages Remarks...
Safety precautions This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.
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Safety warnings and precautions Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below: DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
1. Installation Precautions WARNING • Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that it is adequate for the rated current...................... •...
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2. Precautions for Maintenance WARNING • Always remove the power plug from the wall outlet before starting machine disassembly....• Always follow the procedures for maintenance described in the service manual and other related brochures............................• Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protective circuits.
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• Do not remove the ozone filter, if any, from the copier except for routine replacement....... • Do not pull on the AC power cord or connector wires on high-voltage components when removing them; always hold the plug itself......................•...
Main Chapters Product Information ......................5 General Specifications ...................... 5 Supported Paper Sizes ..................... 6 Machine Overview......................7 Component Layout ......................7 Paper Path........................9 Drive Layout ........................ 10 Guidance for Those Who are Familiar with Predecessor Products ......... 12 Installation........................... 13 Installation Requirements....................
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AIO Cartridge ........................31 AIO Cartridge (All In One Cartridge) ................31 Black AIO Motor......................31 Color AIO Motor......................34 Image Transfer ........................ 36 Image Transfer Belt Unit ....................36 ITB (Image Transfer Belt) Cleaning Unit ..............37 Agitator Motor ......................38 ITB (Image Transfer Belt) Contact Motor ..............
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Fusing Stripper Pawl Solenoid..................66 Fusing Pressure Release Sensor ................67 LSU Fan Motor ......................68 ID Chip Board ......................68 PSU ..........................70 High Voltage Power Supply Board................73 Temperature/Humidity Sensor ..................73 Duplex Motor ....................... 74 Speaker ........................76 EEPROM ........................
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Error Codes List......................97 Service Call Conditions ....................101 Summary ........................101 Engine SC ......................... 101 Controller SC ......................111 Service Menu ........................ 113 Overview........................113 Maintenance Mode Menu ..................114 Fax Service Test Menu ....................125 Configuration, Maintenance and Test Page Information..........127 Overview........................
Product Information Product Information General Specifications See Appendices: Appendices: Basic Specifications Appendices: Controller Specifications...
Product Information Drive Layout 1. Color AIO Motor 5. Registration Clutch 2. Black AIO Motor 6. Paper Feed Clutch 3. Duplex Motor 7. Agitator Motor 4. Transport/Fusing Motor 8. ITB (Image Transfer Belt) Contact Motor Color AIO Motor: This drives the color AIOs (Cyan, Magenta and Yellow) ...
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Product Information Paper Feed Clutch: This transfers drive from the transport/ fusing motor to the paper feed roller. Agitator Motor: This moves the agitators in the waste toner bottle. ITB Contact Motor: This moves the ITB into contact with and away from the color OPCs.
Product Information Guidance for Those Who are Familiar with Predecessor Products FS-C1020MFP+ is similar to FS-C1020MFP. If you have experience with the product, the following information will be of help when you read this manual. Different Points from Previous Products: FS-C1020MFP+ FS-C1020MFP Front USB Connector...
Installation Installation Installation Requirements Environment Temperature Range: 10C to 32C (50F to 89.6F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 2,000 lux (do not expose to direct sunlight) Ventilation: 3 times/hr/person Do not put the machine in areas that get sudden temperature changes. This includes: Areas directly exposed to cool air from an air conditioner ...
Installation Machine Space Requirement Put the machine near the power source with these clearances: Left side: Over 20 cm (7.9") Rear: Over 20 cm (7.9") Right side: Over 10 cm (4") Front: Over 70 cm (27.5") Top: Over 24 cm (9.5") Power Requirements ...
Replacement and Adjustment Replacement and Adjustment Before You Start General Precautions If there are printer jobs in the machine, print out all jobs in the printer buffer. Turn off the main power switch and unplug the machine before you do the procedures in this section.
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Replacement and Adjustment Laser Unit Do not loosen or adjust the screws securing the LD drive board on the LD unit. Doing so will throw the LD unit out of adjustment. Do not adjust the variable resistors on the LD unit, as these are permanently adjusted at the factory.
Replacement and Adjustment Releasing Plastic Latches Many of the parts are held in place with plastic latches. The latches break easily, so release them carefully. To release a latch, press the hook end of the latch away from the part to which it is latched.
Replacement and Adjustment Exterior Covers Turn off the main power switch and unplug the MFP before you do the procedures in this section. Rear Cover Rear tray cover [A] Rear cover [B] ( x 2 )
Replacement and Adjustment Operation Panel Open the top cover [A]. Open the front cover [B]. Front harness cover [C] ( x 1) Operation panel [D] ( x 1, x 1)
Replacement and Adjustment Right Cover Rear cover ( p. 20) Operation panel ( p. 21) Right cover [A] ( x 4) Top front screw: M3 x 8, others: M4 x 10 Left Cover Open the front cover. Open the top cover. Left cover [A] ( x 3, hook at the arrow mark above)
Replacement and Adjustment Top front screw: M3 x 8, others: M4 x 10 Remove the rear panel and the operation panel in advance when you meet difficulties in removing the left cover. Front Cover Unit Rear cover ( p.
Replacement and Adjustment Laser Optics Turn off the main power switch and unplug the MFP before beginning any of the procedures in this section. Laser beams can cause serious eye injury. Caution Decal Locations Caution decals are attached as shown below. ...
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Replacement and Adjustment Disconnect the three harnesses from CN301, 302 and 303 on the EGB ( x 3). Open the top cover [A]. Lift up the hook [B] of the harness guide at the rear-left frame and slide the harness guide to the right.
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Replacement and Adjustment Stoppers [C] ( x 2 each; left side and right side) Remove the springs [D] (left side and right side). 10. Remove the laser optics housing unit [E] from the top cover and place it on the main body.
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Replacement and Adjustment 11. Take out the harnesses [F] ( x 1). 12. Remove the laser optics housing unit. After replacing the laser optics housing unit Open the front cover and turn on the machine. Do the following 2 steps with the front cover of the machine open. ...
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Replacement and Adjustment MUSIC( Mirror Unit Skew and Interval Correction) will be performed automatically. Print out the test chart ( Test Chart), and make sure that MUSIC was performed successfully (see ‘Printing out the Test Chart” and ‘Checking that MUSIC was Performed Correctly’...
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Replacement and Adjustment Select “Off” for the three Color Profile pull-down menus shown (i.e. for Text, Graphics, and Photo modes). Click [OK] twice to print out the test chart. Make sure that MUSIC was performed successfully. Checking that MUSIC was Performed Correctly Four sets of vertical lines appear on the test chart (C and k, M and k, Y and k…).
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Replacement and Adjustment If MUSIC has not been performed successfully Open the upper cover and check the lot number of the laser optics housing unit. Contact your supervisor, and get the LD parameters for this lot number [A]. Open the front cover and turn on the machine. Program the settings for the laser optics housing unit.
Replacement and Adjustment AIO Cartridge AIO Cartridge (All In One Cartridge) Open the top cover. AIO cartridge [A] Black AIO Motor Left cover ( p.22) Disconnect the fusing connector [A] and remove the fusing relay harness [B] (hooks x...
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Replacement and Adjustment Fusing harness guide [C] ( x 2) Fusing thermistor harness guide ( p.74) Disconnect the connectors shown by arrows in the above picture and release all harnesses on the harness guide [D]. Harness guide [D] ( x 4, hook x 1) Interlock switch base ( p.64) FCU and Speaker bracket (...
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Replacement and Adjustment 10. LSU fan motor base [E] ( x 2, x 1) 11. Drive unit [F] ( x 4)
Replacement and Adjustment 12. Drive unit guide [G] ( x 3) 13. Black AIO gear [H] (snap ring x 1) 14. ITB gear [I] (snap ring x 1) 15. Black AIO motor [J] ( x 3) Color AIO Motor Drive unit ( p.31)
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Replacement and Adjustment Drive unit guide [A] ( x 3) Color AIO gears [B] (ring stopper x 1) Color AIO motor [C] ( x 3)
Replacement and Adjustment Image Transfer Image Transfer Belt Unit Remove all the AIO cartridges ( p.31). Transfer unit ( p.45) Pull out the waste toner bottle [A]. Release the hook [B] under the guide plate. Move the guide plate [C] underneath the fusing unit to the left, and then remove it...
Replacement and Adjustment Pull out the image transfer belt unit [D] ( x 2). After replacing the image transfer belt unit Do the following step 2 with the front cover of the machine open. Open the front cover and turn on the machine. Execute "Reset Transfer Unit”...
Replacement and Adjustment Left handle [A] (hook, bushing x 1) Right handle [B] (hook, bushing x 1) ITB cleaning unit [C] ( x 2) Agitator Motor Right cover ( p.22) Motor bracket [A] ( x 2)
Replacement and Adjustment Agitator motor assembly [B] ( x 1, x 1) Agitator motor [C] ( x 2) ITB (Image Transfer Belt) Contact Motor Agitator motor ( p.38)
Replacement and Adjustment Release the wire [A]. ITB contact motor assembly [B] ( x 1, x 1) ITB contact motor [C] ( x 2) ITB (Image Transfer Belt) Contact Sensor Right cover ( p.22) High voltage power supply board ( p.73)
Replacement and Adjustment ITB contact sensor assembly [A] ( x 1, x 1) ITB contact sensor [B] (hooks x 3) TM (Toner Mark) Sensor Base Open the top cover. Remove all AIO cartridges ( p.31). Slide the ITB unit to the front side or remove it. Rear cover ( p.20) Controller box cover (...
Replacement and Adjustment Disconnect CN306 on the EGB ( x 1). Harness cover [A] (hook) TM sensor base [B] Waste Toner Bottle Set Sensor Remove all AIO cartridges. ( p.31) Image transfer belt unit ( p.36) EGB ( p.61)
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Replacement and Adjustment Remove two screws [A] for the waste toner sensor base. Waste toner sensor base [B] Waste toner bottle set sensor [C] (hooks x 3, x 1) When reinstalling the waste toner bottle set sensor, connect it to the white connector of the harness.
Replacement and Adjustment Waste Toner Overflow Sensor Remove all AIO cartridges. ( p.31) Image transfer belt unit ( p.36) EGB ( p.61) Waste toner sensor base ( p.42) Waste toner overflow sensor [A] (hooks x 3, x 1) When reinstalling the waste toner overflow sensor, connect it to the black connector of the harness.
Replacement and Adjustment Paper Transfer Transfer Unit If you install a complete new unit, execute "Reset 2nd Transfer Unit" with the "Engine Maintenance" menu, otherwise a paper transfer error may occur. Open the front cover. Release the locks [A]. Transfer unit [B] If you install a complete new unit, execute "Reset 2nd Transfer Unit"...
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Replacement and Adjustment Release the two hooks [A] at both sides of the transfer unit. Open the transfer roller unit [B] and remove it. Transfer roller assembly [C] Execute "Reset 2nd Transfer Unit" with the "Engine Maintenance" menu ( p.114).
Replacement and Adjustment Registration Roller Transfer unit ( p.45) Transfer roller unit ( p.45) Tension springs [A] (both sides) Registration idle roller [B] ( x 2, gear x 1, bushing x 2) Registration roller [C] ( x 2, gear x 2, bushing x 2) Reassembling the registration roller unit When installing the tension spring, make sure that the tension spring correctly hooks onto the bushing of the registration idle roller as shown above [A].
Replacement and Adjustment Image Fusing Make sure that the fusing unit is cool before you touch it. The fusing unit can be very hot. Make sure to restore the insulators, shields, etc after you service the fusing unit. Fusing Unit Execute "Reset Fuser Unit"...
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Replacement and Adjustment Fusing unit [C] ( x 3) It is likely to remove a fusing unit cover screw instead of the lower left fixing screw by mistake. Make sure which screw should be removed before you do this step. Execute "Reset Fuser Unit"...
Replacement and Adjustment Transport/Fusing Motor Rear cover ( p.20) Left cover ( p.22) Disconnect the fusing connector [A] ( p.49, hooks x 2). Pull out the connector [B] downward and remove it. Fusing harness guide [C] ( x 2) Duplex timing belt [D]...
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Replacement and Adjustment Transport/Fusing motor assembly [E] ( x 3, x 3, x 1, grounding plate [F] x 1) Transport/Fusing motor [G] ( x 3)
Replacement and Adjustment Paper Feed Paper Feed Clutch Rear cover ( p.20) Left cover ( p.22) Disconnect the fusing relay harness [A] (hook). Paper feed clutch [B] ( x 1, x 1) Paper Feed Roller Remove all the AIO cartridges. Remove the waste toner bottle.
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Replacement and Adjustment Stand the machine with the rear side facing the table. Slide the paper feed shaft [A] to the left side ( x 2). 10. Paper feed roller [B] (hook)
Replacement and Adjustment Separation Pad Pull out the tray. Push down the bottom plate [A]. Separation pad [B] (hooks x 2, spring x 1) When reinstalling the separation pad, make sure that the Mylar [C] is not placed under the separation pad. The right side image above shows incorrect installation.
Replacement and Adjustment Paper End Sensor Rear cover ( p.20) Right cover ( p.22) High voltage power supply board ( p.73) Paper end sensor assembly [A] ( x 1) Paper end sensor [B] (hooks x 3)
Replacement and Adjustment Paper Exit Paper Exit Roller Operation panel ( p.21) Remove the bushing [A] ( x 1) Pull out the paper exit roller [B] from the right stay, and move its left side towards the front slightly, and then remove it from the mainframe. ( x 1) Remove the four exit guides [C] and gear [D] (bushing x 1).
Replacement and Adjustment Paper Exit Sensor Rear cover ( p.20) Right cover ( p.22) Fusing pawl solenoid assembly [A] ( x 4) The upper right screw in the above photo is different from other 3 screws. Remove the paper exit sensor [C] while lightly pressing the feeler [B] in the direction shown by the arrow (hooks x 4, x 1).
Replacement and Adjustment Electrical Components Controller Board Rear cover ( p.20) Controller box cover [A] ( x 7) Interface bracket [B] ( x 2)
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Replacement and Adjustment Disconnect the flat cable with the Ferrite core [C] and remove it ( x 1, hooks x 2). Grounding screw [D] ( x 1) FCU and Speaker bracket [E] ( x 5, x 1, x 2) Controller board [F] (all x 6)
Replacement and Adjustment EGB (Engine Board) Rear cover ( p.20) Controller box cover ( p.59) FCU and Speaker bracket ( p. 59) EGB [A] (all x 6 ) EEPROM [B]...
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Replacement and Adjustment When installing the new EGB Remove the EEPROM from the old EGB. Install it on the new EGB with the mark [A] pointing to the right side of the board after you replace the EGB. Replace the EEPROM if the EEPROM on the old EGB is defective. ...
Replacement and Adjustment Interlock Switches Operation panel ( p.21) Rear cover ( p.20) Left cover ( p.22) Interlock switch base [A] ( x 4, x 4) Removing the spring [B] first makes this procedure easier. Remove all the connectors after the interlock switch base has been removed. ...
Replacement and Adjustment Fusing Fan Motor Operation panel ( p.21) Rear cover ( p.20) Left cover ( p.22) Interlock switch base ( p.64) Fusing fan base [A] ( x 2, x 1) Fusing fan motor [B] (hooks x 2, x 1) ...
Replacement and Adjustment Fusing Stripper Pawl Solenoid Open the front cover. Open the top cover. Rear cover ( p.20) Right cover ( p.22) Fusing stripper pawl solenoid assembly [A] ( x 4, x 1)
Replacement and Adjustment LSU Fan Motor Operation panel ( p.21) Rear cover ( p.20) Left cover ( p.22) LSU fan motor [A] (hooks x 2, x 1) Install the LSU fan motor with its decal facing the outside of the machine. ID Chip Board Operation panel ( p.21)
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Replacement and Adjustment Take the harnesses aside around the LSU fan base [A]. 10. LSU fan base [A] ( x 2, x 1) 11. ID Chip Board [B] ( x 3)
Replacement and Adjustment Left cover ( p.22) Disconnect 2 connectors on the AIO motors, and remove all harnesses from the harness guide [A]. Harness guide [A] ( x 4, x 2)
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Replacement and Adjustment Power cord bracket [B] ( x 2) Ground cable [C] ( x 1) Power switch assembly [D] ( x 3, x 2)
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Replacement and Adjustment PSU assembly [E] ( x 4, x 7) PSU [F] ( x 4)
Replacement and Adjustment Fuse There is a removable fuse on the PSU. Fuse No. Rating FU101: EU, ASIA 6.3A, 250V Use a correct rating fuse for the fuse replacement. Never use a wrong rating fuse. If do so, the machine may be damaged. Never try direct connection of PSU circuit without a fuse.
Replacement and Adjustment Temperature/Humidity sensor [A] ( x 1, x 1) Duplex Motor Operation panel ( p.21) Left cover ( p.22) Interlock switch base ( p.64) Fusing harness guide ( p.51) Fusing thermistor harness guide [A] ( x 2, x 1) Duplex timing belt [B]...
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Replacement and Adjustment Left bracket [D] ( x 5 including [C]) Duplex motor [E] ( x 2, x 1)
Replacement and Adjustment Speaker Rear cover ( p.20) Controller box cover ( p.59) Speaker [A] ( x 2, x 1) EEPROM Replacement and Reinstallation procedures for the EEPROM are included in the "EGB (Engine Board)" replacement procedure. Refer to "EGB (Engine Board)" for details.
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Replacement and Adjustment Open the front cover and turn on the machine. The machine may issue an error code (because the cover is open), but continue this procedure. Enter "Engine Maintenance" in the "Maintenance Mode Menu". Select "Init Engine EEPROM" item and execute it to initialize the EEPROM. Press the "Clear/Stop"...
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Replacement and Adjustment 21. Print out the test chart ( p24), and make sure that MUSIC was performed successfully. If MUSIC is not performed successfully, see “If MUSIC has not been performed successfully” ( p. 24). 22. If necessary, adjust the registration settings for the front and rear sides of each paper tray in the “Engine Maintenance”...
Replacement and Adjustment Release the three hooks of the right hinge [E] Lift the ADF unit. Original Tray Open the ADF cover. Release the front tab [A]. Original tray [B] ADF Feed Unit Open the ADF cover.
Replacement and Adjustment Release the lock lever [A] ADF feed unit [B] ADF Separation Pad Open the ADF cover. ADF feed unit ( p.80) ADF separation pad [A] (hooks x 2, spring x 1) ADF Front Cover ADF unit ( p.79) Original Tray ( p.80)
Replacement and Adjustment ADF top cover [A] (tabs x 2) ADF Motor ADF unit ( p.79) Original Tray ( p.80) ADF feed unit ( p.80) ADF front cover ( p.81) ADF rear cover ( p.82) ADF drive unit [A] ( x 4, all...
Replacement and Adjustment ADF motor assembly [B] ( x 2) ADF motor [C] ( x 2) Original Set Sensor ADF unit ( p.79) ADF feed unit ( p.80) ADF motor assembly ( p.83)
Replacement and Adjustment Feed roller holder [A] ( x 1) Upper guide [B] ( x 2) Original set sensor [C] (hooks x 3) ADF Cover Open Sensor Original tray ( p.80) ADF rear cover ( p.82) ADF cover open sensor ( x 1, x 1)
Replacement and Adjustment Scanner Scanner Unit Controller box cover ( p.59) Disconnect the flat cable with the ferrite core [A] ( x 1, hooks x 2). Stand left cover [B] and right cover [C] (hook x 1 each)
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Replacement and Adjustment Disconnect the scanner harness, power cord and ground cable (and the ADF harness and power cord if the ADF is installed in the scanner unit) ( x 1). Open the top cover of the machine. Remove the stepped screw [D]. Push the lock button [E] and slide the scanner unit to the rear side.
Replacement and Adjustment Remove the six screws at the bottom of the scanner base [B]. Scanner top cover [C] Scanner Carriage Unit Scanner unit ( p.88) Scanner top cover ( p.90) Slide the scanner carriage unit [A] to the right side.
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Replacement and Adjustment Remove the timing belt tension spring [B] Remove the flat cable [C] from the scanner carriage unit. Bar holder [D] ( x 1)
Replacement and Adjustment Carriage bar [E] and scanner carriage unit [F] Exposure Lamp Scanner carriage unit ( p.91) Carriage top cover [A] ( x 2, x 1) Exposure lamp [B] (hooks x 2)
Replacement and Adjustment When reinstalling the exposure lamp Wire the lamp cords as shown above. Otherwise, the top cover pinches the lamp cords and damages them when reinstalling the top cover on the scanner carriage unit. Lamp Stabilizer Board Scanner carriage unit ( p.91) Carriage bottom cover [A] ( x 2)
Replacement and Adjustment Lamp stabilizer [B] ( x 1) Scanner Motor Scanner carriage unit ( p.91) Scanner motor [A] ( x 3) Carriage rail [B] ( x 2) Ground plate [C] (double-sided tape) Scanner motor...
System Maintenance Reference System Maintenance Reference Image Problems Overview Image problems may appear at regular intervals that depend on the circumference of certain components. The following diagram shows the possible symptoms (black or white dots at regular intervals). Abnormal image at 23.5 mm intervals: Paper feed roller. ...
System Maintenance Reference Error Codes Overview The error codes will be displayed on the LCD if the machine has a problem. These can be recovered by a customer. Error Codes List Cover Open The front or top cover is open. Close the front or top cover.
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System Maintenance Reference Waste Toner Bottle Set Error Waste toner bottle not set Disconnected or defective harness of the waste toner bottle set sensor Defective waste toner bottle set sensor Install the waste toner bottle. Check or replace the harness of the waste toner bottle set sensor. Replace the waste toner bottle set sensor.
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System Maintenance Reference Inner Jam Error: Registration/ Paper Exit A sheet of paper stays at the registration sensor or paper exit sensor. Paper slipped Paper double feed Remove the paper jam at the registration sensor or paper exit sensor. Paper Exit Jam Error: Paper Exit/ Fusing Unit A sheet of paper stays at the paper exit sensor or winds around the rollers in the fusing unit.
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System Maintenance Reference Toner Near End: Cyan AIO Toner End: Cyan AIO Cyan toner near-end or end Replace the Cyan AIO. Toner Near End: Yellow AIO Toner End: Yellow AIO Yellow toner near-end or end Replace the yellow AIO. Waste Toner Bottle: Near Full Waste Toner Bottle: Full ...
System Maintenance Reference Service Call Conditions Summary This machine issues an SC (Service Call) code if an error occurs on the machine. The error code can be seen on the operation panel. Make sure that you understand the following points; All SCs are logged.
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System Maintenance Reference SC 2xx (Laser Optics Error) Polygon motor error 1: ON timeout The polygon mirror motor does not reach the targeted operating speed within 5 sec. after turning on or changing speed. Polygon motor error 2: OFF timeout The polygon mirror motor does not leave the READY status within 3 sec.
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System Maintenance Reference Check the connectors. Replace the laser optics unit. Replace the EGB. LD error The IPU (EGB) detects a problem at the LD unit. Worn-out LD Disconnected or broken harness of the LD. Replace the laser optics unit. SC 3xx (Charge Error) High voltage power output error The measured voltage is not correct when the EGB measures each charge output...
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System Maintenance Reference Color drum motor error The LOCK signal error is detected when the EGB monitors the color drum motor state. (This monitoring is done immediately after power-on, when the motor starts rotating, and immediately after the motor stops.) ...
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System Maintenance Reference The ITB contact sensor does not detect the home position of the ITB for 5 seconds after the ITB unit has moved to no-contact position. Defective ITB contact motor Defective ITB contact sensor Defective ITB unit Replace the ITB contact motor.
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System Maintenance Reference SC 5xx (Motor and Fusing Error) Transport/Fusing Motor Error The LOCK signal error is detected when the EGB monitors the transport/fusing motor state. (This monitoring is done immediately after power-on, when the motor starts rotating, and immediately after the motor stops.) ...
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System Maintenance Reference Thermistor Error The thermistor output is less than 0°C for 7 seconds. Disconnected thermistor Defective harness connection Check the harness connection of the thermistor. Replace the fusing unit. Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure.
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System Maintenance Reference High Temperature Detection Error This SC is issued if one of following conditions occurs: The thermistor (center) detects 255°C or thermistor (end) detects 245°C. The thermistor (center) detects a 3°C increment or more for five seconds at 220°C or more or the thermistor (end) detects a 4°C increment or more for five seconds at 210°C or more.
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System Maintenance Reference Zero Cross Error The zero cross signal is not detected for three seconds even though the fusing lamp relay is on after turning on the main power or closing the front door. Defective fusing lamp relay Turn the main power switch off and on.
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System Maintenance Reference Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. The power should be turned off and on after the recovery procedure. Consecutive Fusing Jam The paper jam counter for the fusing unit reaches 3.
System Maintenance Reference GAVD Communication Error The ID of the GAVD is not identified during initialization. The chip ID of the GAVD cannot be detected by the machine at power-on. Defective EGB Replace the EGB. Controller SC SC8xx Service Cycle Power ...
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System Maintenance Reference On-Board Memory Check Error An on-board memory check error at power-on occurs. Controller board detective Replace the controller board. ROM Checksum Error A ROM checksum error at power-on occurs. Replace the controller board.
System Maintenance Reference Service Menu Overview These models have several service menus. Each service menu has several adjustment items. This section explains how to enter each service menu and what you can do in each service menu. Each menu is classified into two "Modes" depending on how you enter the service menus. ...
System Maintenance Reference Maintenance Mode Menu Menu List DFU : Design & Factory Use Display Info Displays the Model Name, Depends on Engine Model Name Firmware Settings CTL FW Version Displays the Firmware Version Displays the Facsimile Firmware Version. FAX FW Version (M099 doesn't support this) FW Version Engine FW...
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System Maintenance Reference Print Reports G3 protocol dump of the latest communication is G3 Protocol dump list printed. (M099 doesn't support this) Off (Default)/ Error/ On Engine Maintenance Determines the maximum amount of ink/toner you can use in any area of your text. This is where you are controlling exactly how much ink will be used Text during printing.
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System Maintenance Reference Sets the Media type. Thin Paper / Thick Paper / Plain Paper1 / Plain Media Type Paper2 / Recycled / Color / Letterhead / Preprinted / Prepunched / Label Paper / Bond Paper / Cardstock / Envelope / Thick Post / Thinner Paper Adjusts the transfer roller current, based on the 2nd Transfer default value.
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System Maintenance Reference Adjusts the horizontal registration for the bypass Horiz Bypass tray. If the machine settings are reset to the factory Tray defaults, this value does not change. [-15 to 15 / 0 (Default) / 1 mm/step] Adjusts the vertical registration for the bypass tray. Vert Bypass If the machine settings are reset to the factory Tray...
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System Maintenance Reference Character: alphanumeric "0-9", "a-f", "A-F", only Input 160 bytes LSU Adjustment valid data can be input. setting. Input length: 160 bytes When you execute "Trans. Belt Adjust", the transfer belt adjustment is Trans. Belt Adjust done. This calibrates the motor speed to match the length of the new transfer belt.
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System Maintenance Reference Sets whether to display the PM parts replacement notice and whether to stop the engine. At near end: No Notice / Not Stopped At life end: Notice “Replace Now” / Not Stopped At near end: No Notice / Not Stopped PM Parts Rep Notice At life end: No Notice / Not Stopped...
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System Maintenance Reference Flatbed Main Adjusts the Flatbed Scan main-scan magnification. Reg. [-0.9 to 0.9 / 0 (Default)/ 0.1 %/step] Flatbed Sub Adjusts the Flatbed Scan sub-scan magnification. Reg. [-0.9 to 0.9 / 0 (Default)/ 0.1 %/step] Fax Maintenance Sets the reception level. RX Level [-43 dBm (Default)/ -33 dBm/ -26 dBm / -16 dBm]...
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System Maintenance Reference Set the time length for the T4 timer. T4 Timer [3 Sec (Default/ 4.5 Sec] Silence (No tone) detection time (Rx mode : FAX/ TAD Only) Silence After the line is connected via the external Detection Time telephone, the machine can detect silence (no tone) for the time length specified by this setting.
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System Maintenance Reference Sets the number of redials when Tx fails. Redialings [2 times/ 3 Times/ 4 Times/ 5 Times] This sets the machine to ignore a DIS signal sent Overseas from the called station once in a sending Comm Mode operation.
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System Maintenance Reference Sets the level difference between high band frequency signals and low band frequency signals DTMF Delta when sending DTMF tones. [2 dBu/ 3 dBu] The machine starts dialing after the specified interval without detection of a dial tone when Wait Time Dial tone detection is set to "No detection".
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System Maintenance Reference DFU( Design & Factory Use) V34 Modem [Permitted (Default)/ Prohibited] DFU( Design & Factory Use) V17 Modem [Permitted (Default)/ Prohibited] These selectors set the equalizer's training level to be applied if training fails due to poor line Equalizer connection.
System Maintenance Reference Selects whether or not to print the header part of Prt Rec Txt Mail E-mail. Header Default: No Factory Default Not Execute Does not reset anything. Returns to the upper level. Resets all the settings to the factory defaults except the following. Execute ...
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System Maintenance Reference Fax Test On Hook Executes the on hook test. Off-Hook Test Off Hook Executes the off hook test CED Test Executes the CED test. CNG Test 1100 Hz Executes the CNG test ANSam Executes the ANSam test. Ring Tone Test Executes the ring tone test.
System Maintenance Reference Configuration, Maintenance and Test Page Information Overview The configuration page, maintenance page and test page for these models have information about the machine's status. Print this sheet as shown below. Check the configuration page, maintenance page or test page when doing machine maintenance. To Print the Configuration Page/ Maintenance Page Turn on the machine.
System Maintenance Reference Firmware Updating Do not turn off the main power of the machine during the firmware updating. If doing so, the engine board or controller board may be damaged. Checking the Machine Firmware Version Turn the machine on. If the printer driver is not installed on your PC, install the printer driver now.
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System Maintenance Reference The machine makes a beep sound when starting the firmware update. The image above is displayed on the PC and "Firmware update" and "Updating" are displayed on the operation panel. Then, you can close this window at your PC. ...
System Maintenance Reference Updating the Engine Firmware Make a folder in your computer. Save the files (".bin", ".fwu", ".ini" and ".exe") in the folder. Click the exe file to execute the updating program. Click "Eng. F/W Update (USB or NET)" to send the engine firmware from PC to MFP. ...
Environmental Conservation Environmental Conservation Energy Saving Energy Saver Modes Customers should use energy saver modes properly, to save energy and protect the environment. Energy Saver Modes Description Energy Saver Mode 1 Lower the fusing temperature. Energy Saver Mode 2 No power is supplied to the printing engine, and almost none (Sleep Mode) to the controller.
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Environmental Conservation saved will be different. For example, if the timers are all set to 240 minutes, the gray area will disappear, and no energy is saved before 240 minutes expires. Timer Settings The user can set this timer with the User Tools mode. Press [User Tools].
Environmental Conservation Paper Save Effectiveness of Duplex/Combine Function Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Duplex Reduce paper volume in half! 2.
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Environmental Conservation To check the paper consumption, look at the total counter and the duplex counter. The total counter counts all pages printed. For one duplex page, the total counter goes up by 2. For a duplex job of a three-page original, the total counter goes up by 3. The duplex counter counts pages that have images on both sides.
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Appendices Appendices Appendices ........................... 2 General Specifications ...................... 2 Main Body........................2 Option ..........................8 Controller Specifications....................9 Overview........................9 Supported Paper Sizes ....................12 Preventive Maintenance....................15 User Replaceable Items ....................15 Yield items and Service Maintenance................15 Exchange and Replace Procedure.................. 17 Instruction ........................
Appendices Appendices General Specifications Main Body Engine Type Desktop Flatbed with CCD array image-sensor Laser beam scanning and electro-photographic printing Technology Mono-component toner development 4-drum tandem method 600 × 600 dpi Speed (1bit) Resolution (dpi, bit/pixel) 600 × 600 dpi Standard (2bits) 600 ×...
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Appendices Std Tray 250 sheets (80 g/m Standard Bypass tray 1 sheet Input capacity Paper Feed Paper 500 sheets (80 g/m ) x 1 Unit Tray Up to 751 sheets Standard Output capacity Face down up to 150 sheets (A4/LT or 80g/m , 20lb) Tray A4, B5, A5, B6, A6, Legal, Letter, HLT,...
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Appendices Paper Feed Paper 60-105g/m (16-28lb) Unit Tray Capacity 35 sheets (80g/m , 20lb) Letter/A4: Width 139.7-215.9 mm (5.5" - 8.5"), Original size Length: 139.7-355.6 mm (5.5" - 14") Original weight 52 - 105 g/m (14 - 28lb.) Rating Power EU version 220 to 240V, 50/60Hz Spec.
Appendices Controller Specifications Overview This model has two types of controllers: GDI and PCL. Controller ARM11 400MHz Hard Disk Drive PCL5c/6, PostScript 3 emulation PCL: 41 Symbolset, 35 Intellifonts, 10 TrueType fonts, Fonts Std. 1 bitmap font. PS3: 80 fonts Connectivity Std.
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Appendices Windows 2000/XP/Vista/7, Server 2003/2008 Operating Server (32bit/64bit) or later version of these. Systems/Network Mac OS X 10.3 or later Print Resolution 600 x 600 dpi, 1200 x 600 dpi equivalent, 2400 x 600 dpi Engine equivalent 600 x 600 dpi, 1200 x 600 dpi equivalent, 2400 x 600 dpi PCL5c equivalent 600 x 600 dpi, 1200 x 600 dpi equivalent, 2400 x 600 dpi...
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Appendices 1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish, 10.Czech, 11.Hungarian, 12.Finnish, 13.Polish, 14.Portuguese, 15.Russian, 16.Simplified Chinese (only for China models), 17. Traditional Chinese (only for Taiwan models) 1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish, 10.Czech, 11.Hungarian, 12.Finnish, 13.Polish, 14.Portuguese, 15.Russian 1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish, 10.Czech,...
Appendices Supported Paper Sizes Supported and the size is molded in the tray. Need to select paper size by operation panel/driver. Supported but size is not molded in the tray. Need to select paper size by operation panel/driver. Need to input paper size by operation panel and driver. Not supported.
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Appendices Input Tray Auto. SEF/ Type Size Standard Option Bypass Dup. Tray Tray 8 1/2”x11” Letter 11”x 8 1/2” Half 5 1/2” x 8 Letter 1/2” 7 1/4”x10 1/2” Executive 10 1/2”x7 1/4” 8” x 13” Foolscap 8 1/2” x 13” Folio 8 1/4”...
Appendices Preventive Maintenance User Replaceable Items Item Yield Print Cartridge (AIO) Approx. 2.3 k prints/cartridge *1 Short Yield CYMK: Approx. 2.5 k prints/cartridge *1 Print Cartridge (AIO) Black: Approx. 6.5 k prints/cartridge *1 Long Yield CMY: Approx. 6.0 k prints/cartridge *1 Approx.
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Appendices Sets whether to display the PM parts replacement notice and whether to stop the engine. At near end: No Notice / Not Stopped At life end: Notice “Replace Now” / Not Stopped At near end: No Notice / Not Stopped PM Parts Rep Notice At life end: No Notice / Not Stopped...
Appendices Exchange and Replace Procedure If the machine exchange and replacement is required, arrange to send a machine without the four print cartridges (AIO) to the customer site. Instruction Instruct the customer to do the following procedure. Before the substitute machine gets to the customer site ...
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Appendices Pull out the waste toner bottle [A]. Release the hook [A] under the guide plate. Move the guide plate [B] underneath the fusing unit to the left, and then remove it. Pull out the image transfer belt unit [A] ( x 2).
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Appendices Clean inside the printer, especially around the circled area [A]. Clean the circled area at the waste toner bottle [A] and circled area [B] at image transfer belt unit. 10. Reassemble the printer.
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Point To Point DIAGRAM 1/2 Scanner Unit FB Motor DF relay board board J-ADF2 4Pin 9Pin J-CCD1 J-FB1 J-ADF1 Cvilux Cvilux 1.0mm 4Pin 9Pin J-SPK1 24Pin CT 2P USB 2.0 HOST JUDISK1 MiniCT 6P USB A Res JAE TX25 JAE TX24 40Pin 40Pin Operation...
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Scanner Unit FB Unit DF Unit ADF Motor CN11 Inverter Board Original Set Sensor CN20 Scanner Motor ADF Feed Sensor DF Relay Board CCD Board ADV Cover Open Sensor JCN1 JCN2...
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Entire Pin assignment List Connector (FROM) Signal Information Connector(TO) Access Point Signal Name Direction Access Point Destination CN301 +24V Polygon Motor → A_PMON Start Stop ← SCRDY N Synchro NOT Synchro → A PMCLK ← A DETP N KC Synchronizing Detection CN302 LDB[K,Y]...
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Entire Pin assignment List Connector (FROM) Signal Information Connector(TO) Access Point Signal Name Direction Access Point Destination CN321 A FAN MIN → Fusing Fan ← A FAN MINLOCK P Normal Trouble → A_FAN_FU Internal Cooling A_FAN_FULOCK_P ← Normal Trouble CN309 A DM COLGAIN →...
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Entire Pin assignment List Connector (FROM) Signal Information Connector(TO) Access Point Signal Name Direction Access Point Destination J-SPK1 Speaker HSYNC_N → CN300 J-ENG1 LGATE_N ← ← PCLK. P0DAT0 N K ← P0DAT2_N_K ← ← P0DAT3 N K ← P1DAT1 N M P1DAT2 N M ←...
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Entire Pin assignment List Connector (FROM) Signal Information Connector(TO) Access Point Signal Name Direction Access Point Destination J-CCD1 LAMP V Scanner Unit LAMP V FGND CCD board FGND DGND → CCD PH1 → CCD PH2 → CCD_SH1 → CCD SH0 →...
ELECTRICAL COMPONENT LAYOUT Index Index Symbol Description P to P Symbol Description P to P Motors PCBs Duplex PCB1 Operation Panel LSU Fan PCB2 Main Controller Board F2-4 Fusing Fan PCB3 Fax Board Color AIO PCB4 ID Chip [B,Y,M,C] GH10 Black AIO PCB5 ID Chip Connecting Board...
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area 8 area 4 area 1 area 5 area 8 area 4 area 1 area 5 area 1 area 5 area 1 area 5 area 7 area 3 area 2 area 6 area 7 area 3 area 2 area 6 area 2 area 6 area 2...