Returns; Contact Us - Chauvet Rogue User Manual

Returns

C
ONTACT
U
S
You must send the product prepaid, in the original box, and with the original packing and
accessories. CHAUVET® will not issue call tags.
Call CHAUVET® and request a Return Merchandise Authorization (RMA) number before
shipping the product. Be prepared to provide the model number, serial number, and a
brief description of the cause(s) for the return.
Clearly label the package with an RMA number. CHAUVET® will refuse any product
returned without an RMA number.
DO NOT write the RMA number directly on the box. Instead, write it on a properly
affixed label.
Once you have received the RMA number, include the following information on a piece of
paper inside the box:
·
Your name
·
Your address
·
Your phone number
·
The RMA number
·
A brief description of the problem(s)
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be the customer's responsibility. FedEx packing or double-boxing is
recommended.
CHAUVET® reserves the right to use its own discretion to repair or replace
returned product(s).
WORLD HEADQUARTERS - CHAUVET®
General Information
Address:5200 NW 108
Sunrise, FL 33351
Voice: (954) 577-4455
Fax: (954) 929-5560
Toll free: (800) 762-1084
UNITED KINGDOM AND IRELAND - CHAUVET® Europe Ltd.
General Information
Address:Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: +44 (0)1773 511115
Fax: +44 (0)1773 511110
MEXICO - CHAUVET® Mexico
General Information
Address:Av. Santa Ana 30
Parque Industrial Lerma
Lerma, Mexico C.P. 52000
Voice: +52 (728) 285-5000
Outside the U.S., United Kingdom, Ireland, or Mexico, contact your dealer. Follow their instructions to
request support or to return a product. Visit our website for contact details.
Technical Support
th
Avenue Voice: (954) 577-4455 (Press 4)
Fax:
Email:
World Wide Web
www.chauvetlighting.com
Technical Support
Email:
World Wide Web
www.chauvetlighting.co.uk
Technical Support
Email:
World Wide Web
www.chauvet.com.mx
Technical Information
(954) 756-8015
tech@chauvetlighting.com
uktech@chauvetlighting.com
servicio@chauvet.com.mx