Troubleshooting - VTech LS6245 User Manual

12. TROUBLESHOOTING

If you have difficulty with your phone, please try the suggestions listed below.
Problem
I cannot pair my cell phone to the
telephone base.
I cannot pair my headset to the
telephone base.
I cannot connect my cell phone with the
telephone base.
I cannot connect my headset with the
telephone base.
Solutions
• Make sure you have cellular coverage.
• Make sure the Bluetooth function of your cell phone is turned on. See the user's manual of
your cell phone for more information.
• Remove VTech LS6245 from your cell phone's handsfree device history list (see the user's
manual of your cell phone for more information).
• Carefully follow the pairing instructions on page 14 and make sure that your cell phone is not
connected to any other Bluetooth device.
• Turn off your cell phone, and then turn it on again.
• Reset the telephone base. Unplug the unit's electrical power. Wait for approximately 15
seconds, then plug it back in. Repeat the above suggestions.
• Make sure that your Bluetooth headset is in discoverable mode when pairing with the
telephone base. See the user's manual of your headset for more information on how to set
your headset in discoverable mode.
• Carefully follow the pairing instructions on page 15 and make sure that your headset is not
connected to any other Bluetooth device.
• Reset the telephone base. Unplug the unit's electrical power. Wait for approximately 15
seconds, then plug it back in. Repeat the above suggestions.
• Make sure that the Bluetooth function of your cell phone is turned on. See the user's manual
of your cell phone for more information.
• Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.
• Turn off your cell phone, and then turn it on again.
• Make sure that your cell phone is connected and on the active devices list.
• For some cell phones, you must authorize VTech LS6245 device in your cell phone's
Bluetooth feature. See the user's manual of your cell phone for more information.
• Manually connect your cell phone to VTech LS6245. Refer to the user's manual of your cell
phone for more information.
• Make sure that your Bluetooth headset is not connected to any other Bluetooth device.
• Make sure that your headset is connected and on the active devices list.
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