VTech LS6245 User Manual page 82

The CHARGE light is off.
There is interference during a
telephone conversation.
My calls fade out when I am using the
handset.
• Clean the charging contacts on the handset and telephone base each month with a pencil
eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cord are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
minute for the handset and telephone base to reset.
• The handset may be out of range. Move it closer to the telephone base.
• If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your
telephone line, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please
contact your DSL service provider for more information about DSL filters.
• Appliances or other cordless telephones plugged into the same circuit as the telephone base
can cause interference. Try moving the appliance or telephone base to another outlet.
• Other electronic products may cause interference to your cordless telephone. Install your
telephone as far away as possible from the following electronic devices: wireless routers,
radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless
telephones.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or
modem/surge protector) into a different location. If this doesn't solve the problem, re-locate
your telephone or modem farther apart from each other, or use a different surge protector.
• The location of your telephone base can impact the performance of your cordless phone. For
better reception, install the telephone base in a centralized location within your home or office,
away from walls or other obstructions. In many environments, elevating the telephone base
improves overall performance.
• Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If
calls are still not clear, the problem is probably in the wiring or telephone service. Contact your
telephone service provider (charges might apply).
• If the other telephones in your home are having the same problem, the problem is in the wiring
or telephone service. Contact your telephone service provider (charges may apply).
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