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Access the answering system remotely
.
Dial your telephone number from any touch-tone telephone.
2.
When the system plays the announcement, enter the two-digit remote code.
The preset code is 19.
3.
Enter one of the following remote commands.
Command
1
2
3
33
4
5
*5
6
*7
8
0
4. Hang up or press 8 to end the call.
Expand your telephone system
You can add new handsets (CS6609, purchased separately) to your telephone
base. Your telephone base supports a maximum of five handsets.
For more details, refer to the user's manual that comes with your CS6609 new
handset.
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For customer service, visit our website at www.vtechcanada.com or call
(800) 267-7377.
My telephone does not work at all.
•
Make sure the battery is installed and charged correctly. For optimum daily performance,
return the handset to the telephone base or charger after use.
•
Make sure the power adapter is securely plugged into an outlet not controlled by a
wall switch.
•
Make sure the telephone line cord is plugged firmly into the telephone base and the
wall jack.
•
Unplug the electrical power to the telephone base. Wait for approximately seconds,
then plug it back in. Allow up to one minute for the cordless handset and telephone base
to synchronize.
•
Charge the battery in the handset for up to hours.
•
If the battery is completely depleted, charge the handset for at least 30 minutes before use.
•
Remove the battery and then install it again. If that still does not work, it may be necessary
to purchase a new battery.
•
Disconnect the telephone base from the telephone wall jack and plug in a working
telephone. If the other telephone does not work, the problem is probably in the wiring or the
telephone service. Contact your telephone service provider.
I cannot dial out.
•
Try all the above suggestions.
•
Make sure there is a dial tone before dialing. It is normal if the handset takes a second or
two to synchronize with the telephone base before producing a dial tone. Wait an extra
second before dialing.
•
If other telephones in your home are having the same problem, the problem is in the wiring
or telephone service. Contact your telephone service provider (charges may apply).
•
Eliminate any background noise. Mute the cordless handset before dialing, or dial from
another room in your home with less background noise.
The display shows To register HS and See manual alternately. The handset
does not work at all.
•
The handset is deregistered from the telephone base. Place the handset in the
telephone base to register it back. The handset shows Registered and you hear a
beep when the registration process completes. This process takes about 90 seconds
to complete.
The answering system does not answer after the correct number of rings.
•
Make sure the answering system is on. When the answering system is on, the
ANS ON/OFF light on the telephone base should be lit and ANS ON should display on
the handsets.
•
If toll saver is selected, the number of rings changes to two when there are new
messages waiting.
•
If the memory is full or if the answering system is off, the answering system answers after
0 rings.
•
In some cases, the answering system is affected by the ringing system used by your
telephone service provider.
•
If you subscribe to voicemail service, change the number of rings so that your answering
system answers before your voicemail answers. To determine how many rings activate
your voicemail, please contact your telephone service provider.
Play all messages.
Play only new messages.
Delete the current message (during playback).
Delete all old messages.
Repeat the current message (during playback).
Stop.
Hear a list of remote commands.
Skip to the next message (during playback).
Record a new announcement.
End the call.
Turn the answering system on or off.
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