VTech CD1103 - Cordless Phone Manual

Parts checklist

Your telephone package contains the following items. Save your receipt and original package in case it is necessary to ship your telephone for warranty service.

Handset layout

• FLASH
  During a call, press to answer an incoming call when you receive a calling alert.

• Dialing keys
  Press to enter the phone number you want to dial.

• RINGER
  Switch to turn the ringer on or off.

• Switch hook
  When held down, the telephone is in idle mode.
  When released, the telephone is ready to make a call.

• REDIAL
  Press to redial the last number dialed.

• DIAL
  Switch to choose touch-tone (TT) dialing or pulse (DP) dialing.

• Volume switch
  Switch to set the handset listening volume to high, medium or low.

Telephone installation

Your telephone base comes in wall mount position. You can mount your telephone on a wall or place it on a table. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

To mount the telephone on the wall:

1. Route the excess telephone line cord through the channel on the bottom of the telephone base, and then plug the other end of the telephone line cord (or the DSL filter) into a telephone wall jack.
   
2. Place the handset on the telephone base, and then align the holes on the telephone base against the mounting studs. Then push the telephone down until it is securely in place.
   

To convert from wall mount to tabletop position:

1. Slide the telephone base up and remove it from the wall plate. Unplug the telephone line cord (or the DSL filter) from the wall.
   
2. Place the telephone base on the table and reverse the handset tab as shown.
   
3. Plug the telephone line cord into a telephone wall jack and put the handset on the telephone base.
   

FUNCTIONS

Ringer volume

Use the RINGER switch on the handset to set the ringer on or off. The ringer volume is set to ON by default. If it is set to OFF, this telephone will not ring when there is an incoming call.

Dial mode

Choose the suitable dial mode before using this telephone. If you have touch-tone dialing service, slide the DIAL switch to TT. If you have pulse (rotary) service, slide the DIAL switch to DP.

NOTE
There are some occasions that you need to switch between touch-tone dialing (TT) and pulse dialing (DP) during a call such as some tone activated computer systems (for example, telephone banking). In this case, slide the DIAL switch to change the dial mode while on a call without disconnecting it.

Handset volume

Slide the volume switch at the side of the handset to adjust the listening volume. You can set the listening volume to high, medium or low.

Making a call

Pick up the handset and wait for a dial tone. Then dial the telephone number.

Answering a call

When there is an incoming call, pick up the handset.

Ending a call

Place the handset back to the telephone base.

Redial

This telephone stores the last telephone number dialed. The redial number can be up to 32 digits.

• Lift the handset and then press REDIAL to dial the last number dialed.
  

Erasing the last number dialed

For privacy, you can erase the redial memory.
Lift the handset, then press 1 and hang up.

If the last number dialed has more than 32 digits, the number will not be saved in the redial memory.

Flash

NOTE
When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are already on a call. Contact your telephone service provider for more information about subscriber services.

• Press FLASH to put the current call on hold and take the new call.
  
• Press FLASH at any time to switch back and forth between calls.

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at
www.vtechphones.com or call 1 (800) 595-9511.
In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.

My telephone does not work at all.

• Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).

I cannot get a dial tone.

• Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

I cannot dial out.

• Try the suggestion above.
• Make sure there is a dial tone before dialing.
• Make sure the telephone is set to the correct dial mode (pulse dialing or tone dialing) for the service in your area.
• Make sure all the telephones connected to the same line are hung up.
• If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).
• Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone not to dial out properly. If you cannot eliminate the background noise, try dialing from another room with less background noise.

The telephone does not ring when there is an incoming call.

• Make sure the RINGER is on.
• Make sure the telephone line cord is plugged in properly.
• Make sure your handset is correctly put on the telephone base.
• There may be too many extension phones on the telephone line to allow all of them ring simultaneously. Unplug some of them.
• If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).
• Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).

My calls cut in and out while I am using the telephone.

• If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn't solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.
• If other telephone in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

I hear other calls when using the telephone.

• Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Call your telephone service provider (charges may apply).

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn't work.

• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.
• In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.
• If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.

Common cure for electric equipment.

• If the telephone is not responding normally, try putting the handset in its base. If it does not fix the problem, try the following (in the order listed):

1. Unplug the telephone line cord from the telephone wall jack.
2. Wait a few minutes.
3. Plug the telephone line cord back into the wall jack.

General product care

To keep your telephone working well and looking good, follow these guidelines:

• Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).
• Do not expose it to direct sunlight or moisture.
• Avoid dropping the telephone or treating it roughly.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this can damage the finish.
• Retain the original packaging in case you need to ship it at a later date. relocate the receiving antenna.

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
9. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
11. Do not overload wall outlets and extension cords.
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain or water.
• If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
• If the product has been dropped and the telephone base and/or handset has been damaged.
• If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone.
Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.

Documents / Resources

References

• VTech Cordless Phones Official Site | Best Home Office & Business Phones
• VTech Canada Official Site | Best Home Office & Business Phones

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download VTech CD1103 - Cordless Phone Manual