Maintenance And Error Alert Messages - Intermec PC23 User Manual

Chapter 5 — Troubleshoot the Printer

Maintenance and Error Alert Messages

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7 Change alert settings as necessary. When you are finished, click
Save.
To restore default settings for all alerts on the page, click Default
Settings.
Use these tables to understand and troubleshoot some common error
alerts you may receive and how to fix them.
Maintenance and Error Alert Messages
Message
Label Not Taken
Printhead Lifted
Out of Ribbon
Out of Media
Ribbon Installed
Printer in Pause Mode A print job is paused from the front panel. Press the
Printer in Menu Mode A user entered a menu from the front panel. Press the
Application Break
Print Job Complete
Odometer (Printer)
Odometer (User
Resettable)
Printhead Too Hot
Printhead Not
Detected
Description and Solution
Printing has been stopped because a label is
obstructing the label taken sensor. Remove the label
to resume printing.
Lower the printhead.
Load ribbon in the printer.
Load media in the printer.
The printer is configured as a direct thermal printer
and thermal transfer ribbon is installed. Remove the
ribbon or configure the printer for thermal transfer
media.
Print button to resume printing.
Home button to return to the Ready screen.
Fingerprint only. An application breaks
uncontrolled.
A print job has been successfully completed.
The printer has reached a limit set in the Odometer
(Printer) setting in Maintenance Alerts for the
amount of media to print before being alerted.
The printer has reached a limit set in the Odometer
(User Resettable) setting in Maintenance Alerts for
the amount of media printed since the last reset.
The printhead is overheated and needs to cool down.
Wait for printing to resume automatically.
The printer is not detecting the printhead. Check the
printhead cable.
PC23 and PC43 Desktop Printer User Manual