11. Troubleshooting - VTech VT2032 User Manual

11. TROUBLESHOOTING

If you have difficulty with your phone, please try the suggestions listed below.
Problem
"PLEASE SET TIME" is displayed.
No dialing tone when pressing
key
When connected to a PBX, no and/or
wrong connection after dialing.
"OUT OF RANGE" is displayed.
The call does not work.
No display.
Cause
Date or time may not be set.
a. The connection cord of the base station may
not be plugged in.
b. The adapter cord may not be plugged in
T
correctly in the base station.
c. The line may be busy, as another handset may
be used.
d. Wrong connection cord (no Euro AS)
Dialing prefix is needed.
a. Base station may be out of range.
b. Base station may not be connected to mains.
Service may not be activated or wrong operation
or wrong setting
Empty battery
Solutions
Set the date and time from handset menu.
a. Check the connections. Unplug and plug back
in the mains. Check that the telephone line cord
has been plugged into the base station and the
phone socket.
b. Check the base station plug and the 220V plug
(remove and plug-in).
c. Wait until the line is unoccupied.
d. Use the original connection cord.
Insert the dialing prefix.
a. Reduce the range.
b. Connect base station to mains.
Check your Subscription with network
Recharge battery
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