VTech VSP725 Administrator And Provisioning Manual
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VTech VSP725 Administrator And Provisioning Manual

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ErisTerminal
SIP Deskset
VSP725
Administrator and Provisioning Manual
Rev. 6 07/15

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Summary of Contents for VTech VSP725

  • Page 1: Sip_Account.1.Sip_Account_Enable

    ® ErisTerminal SIP Deskset VSP725 Administrator and Provisioning Manual Rev. 6 07/15...

  • Page 2: Table Of Contents

    VSP725 Administrator and Provisioning Manual ONTENTS Preface ...................... 6 Text Conventions ........................ 7 Audience..........................7 Related Documents ......................7 Introducing the VSP725 ................8 About the VSP725 deskset....................9 Quick Reference Guide ....................10 Programmable Keys ......................12 Other possible programmable key settings ............13 LED Behavior ........................14...
  • Page 3 VSP725 Administrator and Provisioning Manual System Status...................... 36 System Pages ........................37 SIP Account Management ................... 37 General Account Settings ................37 Dial Plan......................39 SIP Server Settings ..................40 Registration Settings ..................40 Outbound Proxy Settings ................40 Backup Outbound Proxy Settings ..............41 Audio Settings ....................
  • Page 4 VSP725 Administrator and Provisioning Manual LDAP ........................68 LDAP Settings....................68 Broadsoft ......................71 Broadsoft Phonebook Settings..............71 Call History ......................72 Servicing Pages........................73 Reboot ......................... 73 Time and Date ..................... 73 Time and Date Format .................. 74 Network Time Settings .................. 74 Time Zone and Daylight Savings Settings ............74...
  • Page 5 VSP725 Administrator and Provisioning Manual General configuration file settings ..............109 MAC-specific configuration file settings ............. 111 "provisioning" Module: Provisioning Settings..............113 "time_date" Module: Time and Date Settings ..............116 "log" Module: Log Settings....................120 "remoteDir" Module: Remote Directory Settings.............121 "web" Module: Web Settings ..................126 "user_pref"...

  • Page 6: Preface

    Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of the console. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.

  • Page 7: Text Conventions

    NAT traversal settings, and so on. As the VSP725 SIP deskset becomes certified for IP PBX equipment or services, VTech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with VSP725-specific configurations for optimal performance with those services.

  • Page 8: Introducing The Vsp725

    NTRODUCING THE This administrator and provisioning guide contains detailed instructions for configuring the VSP725 SIP deskset. Please read this guide before attempting to configure the VSP725. Some of the configuration tasks described in this chapter are duplicated in the Web User Interface (WebUI) described in the next chapter, but if you need to assign static IP addresses, they must be set at each device.

  • Page 9: About The Vsp725 Deskset

    (IP PBX) equipment and services. Once you have ordered and configured your SIP equipment or service, the VSP725 enables you to make and receive calls as you would with any other business phone. The VSP725 provides calling features like hold, transfer, conferencing, speakerphone, speed-dial numbers and one-touch directory access.

  • Page 10: Quick Reference Guide

    VSP725 Administrator and Provisioning Manual Quick Reference Guide The controls you will need to use to configure the VSP725 manually are described below. SOFT KEYS Perform actions according to the on-screen labels. SELECT CANCEL Press to select a menu item While in a menu, press or save an entry or setting.
  • Page 11 VSP725 Administrator and Provisioning Manual Wall-mounting VSP725 slots stand slots Power jack Ethernet port PC port Handset jack Back to Contents Introducing the VSP725...

  • Page 12: Programmable Keys

    * You can assign more than one key to an account. For example, you can configure Line keys 1 and 2 to access Account 1, and Line keys 3 and 4 to access Account 2. Use the key label card to label the keys appropriately for VSP725 users after configuration. Back to Contents...

  • Page 13: Other Possible Programmable Key Settings

    VSP725 Administrator and Provisioning Manual Other possible programmable key settings  Call Forward No Answer—Turns Call Forward No Answer (CFNA) on and off. When CFNA is on, unanswered incoming calls are forwarded to another number after a specified delay. ...

  • Page 14: Led Behavior

    VSP725 Administrator and Provisioning Manual LED Behavior The programmable keys have LEDs that indicate various states. Table 3. VSP725 LED behavior Key function LED Activity Description Account Flashing ORANGE Account not registered Steady GREEN Dialing or on a call Quickly flashing GREEN...

  • Page 15: Network Requirements

    IP range is sufficient. If no DHCP server is present, you can assign a static IP to the VSP725. You can assign a static IP address using the VSP725 menu. Go to Admin settings > Network setting > Set static IP.

  • Page 16: Vsp725 Configuration Methods

    VSP725 to locate and upload the configuration file. For example, you can enable the VSP725, when it starts up or reboots, to check for the presence of a configuration file on a provisioning server. If the configuration file is new or has been modified in any way, the VSP725 automatically downloads the file and applies the new settings.

  • Page 17: Adding A Custom Logo

    Note that the width of the logo specified in the table above is the same as the width of the VSP725 screen (158 pixels). There are no configuration file settings to specify the x-axis or y-axis position of the logo on the screen.

  • Page 18: Custom Logo User Interactions

    Custom logo user interactions For VSP725 users, pressing any hard key will exit the idle logo and perform the key's function. For example, pressing MENU will show the Main Menu. Pressing a soft key when the idle logo is showing will switch to the idle screen.

  • Page 19: Customizing Soft Keys

     and  icons). Any soft key level where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels. On the VSP725, a soft key level consists of three soft keys (populated or blank) in a row.
  • Page 20 VSP725 Administrator and Provisioning Manual Table 4. Custom Soft Keys Screen Available Soft Keys Soft Key Text Settings Settings Call Active Blank Park Call Park Hold Hold Transfer Transfer Conference Conf XferLine (visible with more than one call) XferCall ConfLine (visible with more than one call)

  • Page 21: Custom Soft Key Configuration File Settings

    VSP725 Administrator and Provisioning Manual Table 4. Custom Soft Keys Screen Available Soft Keys Soft Key Text Live Dial Blank Directory Directory Call Log Call Log Redial Redial Messages Message Dial Dial Input (letter/number selection) Cancel Cancel Backspc Backspc Custom soft key configuration file settings The custom soft keys parameters are included in the "softkey"...

  • Page 22: Configuration Using The Phone Menus

    This chapter contains instructions for using the Admin Settings menu and for accessing the Status menu. See the VSP725 User Guide for more information about the Features menu and User Settings menu. Back to Contents...

  • Page 23: Viewing The Main Menu

    Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation. You can also find the software version of the VSP725 on the Product Info screen, available from the Status menu.
  • Page 24 VSP725 Administrator and Provisioning Manual Table 5. Status menu summary Menu Information listed 1. Network  IP address  DHCP status (Enabled/Disabled)  Subnet Mask  Gateway IP address  DNS server 1 IP address  DNS server 2 IP address ...

  • Page 25: Viewing Line Status

    VSP725 Administrator and Provisioning Manual Viewing Line status To view line status, from the Status menu, select Line. The Line menu lists the available lines, along with icons indicating each line's current registration status. Table 6. Line status icons Icon...

  • Page 26: Using The Admin Settings Menu

    VSP725 Administrator and Provisioning Manual Using the Admin Settings Menu To access the Admin Settings menu: 1. When the VSP725 is idle, press MENU.  The Main Menu appears.   to highlight Admin settings, and then press SELECT. 2. Press -or- Press 4 (Admin settings) on the dial pad.

  • Page 27: Using The Network Setting Menu

    2. Press Save DHCP is enabled by default, which means the VSP725 will get its IP address from the network. When DHCP is disabled, you must enter a static IP address for the VSP725. You must be familiar with TCP/IP principles and protocols to configure static IP settings.
  • Page 28 4. Press   characters. Press to advance to the next character. 5. Press Save To set the VLAN ID for the VSP725:   1. From the Network setting menu, press to highlight VLAN ID, and then press SELECT. ...
  • Page 29  4. Press and enter the IP address for the NTP server. If the VSP725 does not use an NTP server, you must manually enter the time and date settings. 5. Press...

  • Page 30: Using The Line Menu

    VSP725 Administrator and Provisioning Manual Using the Line menu Use the Line menu to configure line-specific settings for the phone. To use the Line setting menu:  1. From the Admin Settings menu, press to highlight Line, and then press SELECT.The Line menu appears.

  • Page 31: Using The Provisioning Menu

    Server string—the URL of the provisioning server. The URL can include a complete path to the configuration file.  Login ID—the username the VSP725 will use to access the provisioning server.  Login PW—the password the VSP725 will use to access the provisioning server.

  • Page 32: Using The Webui

    The WebUI allows you to configure all aspects of VSP725 deskset operation, including account settings, programmable keys, network settings, contact lists, and provisioning settings. The WebUI is embedded in the VSP725 operating system. When you access the WebUI, you are accessing it on the device, not on the Internet.

  • Page 33: Using The Web User Interface (Webui)

    Using the Web User Interface (WebUI) The Web User Interface (WebUI) resides on the VSP725 deskset. You can access it using an Internet browser. After you log in to the WebUI, you can configure the VSP725 on the following pages: ...
  • Page 34 Ensure that you are running the latest update of your preferred browser.) 4. Type the VSP725 IP address in the browser address bar and press ENTER on your computer keyboard....

  • Page 35: Saving Your Settings

    VSP725 Administrator and Provisioning Manual Saving your settings Most WebUI configuration pages have a button. Click to save changes you have made on the page. During a configuration session, click before you move on to the next WebUI page. Back to Contents...

  • Page 36: Status Page

    VSP725 Administrator and Provisioning Manual Status Page The WebUI System Status page is equivalent to the Status menu on the VSP725. System Status The System Status page shows:  General information about your device, including model, MAC address, and software version ...

  • Page 37: System Pages

    Enable Account Enable or disable the SIP account. Select to enable. Account Label Enter the name that will appear on the VSP725 display when account x is selected. Display Name Enter the Display Name. The Display Name is the text portion of the caller ID that is displayed for outgoing calls using account x.
  • Page 38 See “Dial Plan” on page Inter Digit Timeout (secs) Sets how long the VSP725 waits after any "P" (pause) in the dial string or in the dial plan. Maximum Number of Select the maximum number of concurrent active calls Calls allowed for that account.

  • Page 39: Dial Plan

    The dial plan consists of a series of dialing rules, or strings, that determine whether what the user has dialed is valid and when the VSP725 should dial the number. Dialing rules must consist of the elements defined in the table below.

  • Page 40: Sip Server Settings

    VSP725 Administrator and Provisioning Manual SIP Server Settings Setting Description Server address Enter the IP address or domain name for the SIP server. Server port Enter the port number that the SIP server will use. Registration Settings Setting Description Server address Enter the IP address or domain name for the registrar server.

  • Page 41: Backup Outbound Proxy Settings

    VSP725 Administrator and Provisioning Manual Backup Outbound Proxy Settings Setting Description Server address Enter the IP address or domain name for the backup proxy server. Server port Enter the port number that the backup proxy server will use. Audio Settings...

  • Page 42: Quality Of Service

    UDP (User Datagram Protocol) is generally less prone to latency, but SIP data may be subject to network congestion.  TLS (Transport Layer Security)—the VSP725 supports secured SIP signalling via TLS. Optional server authentication is supported via user-uploaded certificates. TLS certificates are uploaded using the configuration file.

  • Page 43: Feature Access Codes Settings

    VSP725 Administrator and Provisioning Manual Feature Access Codes Settings If your IP PBX service provider uses feature access codes, then enter the applicable codes here. You can assign many of these features to programmable feature keys, which enables end users to press the keys to dial out the codes you enter here. To configure programmable feature keys, see “Programmable Keys”...

  • Page 44: Busy Lamp Field

    Group Call Pickup Enter the Group Call Pickup code. Dialing the code enables the user to answer a call ringing at another VSP725 that is part of the same group. Direct Call Pickup Enter the Direct Call Pickup code. Dialing the code enables the user to answer a call ringing at another VSP725.

  • Page 45: Voicemail Settings

    Ignore unsolicited MWI When selected, unsolicited MWI notifications—notifications in addition to, or instead of SUBSCRIBE and NOTIFY methods—are ignored for account x. If the VSP725 receives unsolicited MWI notifications, the Message Waiting LED will not light to indicate new messages.

  • Page 46: Music On Hold Settings

    VSP725 Administrator and Provisioning Manual Music on Hold Settings Setting Description Enable Local MoH Enables or disables a hold-reminder tone that the user hears when a far-end caller puts the call on hold. Network Conference Settings Setting Description Enable Network Enables or disables network conferencing for account x.

  • Page 47: Call Settings

    VSP725 Administrator and Provisioning Manual Call Settings You can configure call settings for each account. Call Settings include Do Not Disturb and Call Forward settings. The call settings are also available as parameters in the configuration file. See “"call_settings" Module: Call Settings” on page 130.

  • Page 48: Call Forward

    VSP725 Administrator and Provisioning Manual Call Forward Setting Description Enable Call Forward Enables or disables call forwarding for all calls on that line. Always Select to enable. Target Number Enter a number to which all calls will be forwarded. Enable Call Forward...

  • Page 49: User Preferences

    Ringer Volume Sets the ringer volume for incoming calls. You can also use the VOLUME  or  keys on the VSP725. Default Audio Mode Sets how calls are answered when you press a line key or...

  • Page 50: Call Hold Reminder

    VSP725 Administrator and Provisioning Manual Call Hold Reminder Setting Description Enable Call Hold Enables or disables the call hold reminder tone. Select to Reminder Tone enable. Tone Interval (secs) Sets the interval for the call hold reminder tone, in seconds.

  • Page 51: Programmable Keys

    VSP725 Administrator and Provisioning Manual Programmable Keys The VSP725 has 12 dual-function programmable keys. You can assign up to 24 functions to the programmable keys on the Programmable Keys page. Keys can have identical functions, depending on the "Type" of key. For example, you can assign several Account keys to Account 1 to enable users to manage multiple calls on Account 1.
  • Page 52 VSP725 Administrator and Provisioning Manual Programmable Key Type Description Directory Configures the key to access the Directory menu. Users can then press the key to view the Directory menu. Call History Configures the key to access the Call History list. Users can then press the key to view the Call History list.
  • Page 53 Value column, enter a valid Paging Zone ID (ranging from 1 to 10). Multicast paging differs from standard paging in that it is handled locally by the VSP725 and does not require a subscription through the hosted server. To use multicast paging, you must first set up paging zones on the WebUI.

  • Page 54: Speed Dial Keys

    SIP Account Management page. Direct Call Pickup Enables the user to answer a call ringing at a specific VSP725 or compatible SIP telephone. Pressing the key dials the Direct Call Pickup feature access code (FAC) configured on the SIP Account Management page.

  • Page 55: Speed Dial Keys

    VSP725 Administrator and Provisioning Manual To enter speed dial numbers: 1. In the Name column, enter the name associated with this speed-dial entry. 2. In the Value column, enter a phone number for the desired key. 3. In the Account column, select the account that this speed dial number will use.

  • Page 56: Signaling Settings

    Max Local RTP port Enter the upper limit of the RTP port range. NAT Traversal The NAT Traversal settings are communicated to the VoIP server so that the VSP725 is reachable when connected to the Internet behind NAT. Setting Description Enable IP Masquerading Select to enable NAT traversal and IP masquerading.

  • Page 57: Ringer Settings

    Alert-Info header associated with an incoming call. This setting overrides the ringer tone you have set for the account. For example, you can set a unique ringer tone to alert the VSP725 user upon receiving any incoming calls tagged as "important" in the Alert-Info header.

  • Page 58: Paging Zone

    IP address. You must first set up paging groups (each group consisting of a multicast paging IP address and assigned User IDs) on your SIP PBX. The VSP725 can monitor a maximum of 10 multicast IP addresses.

  • Page 59: Network Pages

    VSP725 Administrator and Provisioning Manual Network Pages You can set up the VSP725 for your network configuration on the Network pages. Your service provider may require you to configure your network to be compatible with its service, and the VSP725 settings must match the network settings.

  • Page 60: Advanced Network Settings

    VSP725 Administrator and Provisioning Manual Advanced Network Settings VLAN You can organize your network and optimize VoIP performance by creating a virtual LAN for phones and related devices. Click the link for each setting to see the matching configuration file parameter in “"network"...

  • Page 61: Lldp-Med

    VSP725 Administrator and Provisioning Manual LLDP-MED Setting Description Enable LLDP-MED Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED). LLDP-MED is a standards-based discovery protocol supported on some network switches. It is required for auto-configuration with VLAN settings.

  • Page 62: Contacts Pages

    , or a page number to view the desired page of entries. You can also use the phone menu to manage local directory entries. For more information, see the VSP725 User Guide. Table 8 describes the buttons available on the Local Directory page.
  • Page 63 VSP725 Administrator and Provisioning Manual Table 8. Local Directory commands Click To... Sort the list by last name. Edit information for an entry View the next page of entries. View the last page of entries. View the first page of entries.

  • Page 64: Create Local Directory Entry

    VSP725 Administrator and Provisioning Manual Create Local Directory Entry Setting Description Range Default First Name Enter the appropriate names in these fields. The maximum length Blank Last Name of the first name and last name fields is 15 characters. Ringer Tone...

  • Page 65: Blacklist

    VSP725 Administrator and Provisioning Manual Blacklist On the Blacklist page, you can manage local blacklist entries. The VSP725 rejects calls from numbers that match blacklist entries. You can sort, edit, delete, and add up to 200 blacklist entries. In order to back up your blacklist entries or import another local blacklist file, the page also enables you to export and import the blacklist.

  • Page 66: Create Blacklist Entry

    VSP725 Administrator and Provisioning Manual Table 9. Blacklist commands Click To... Add a new entry. Delete all entries. Import a blacklist file. Export the blacklist. To add a new blacklist entry: 1. Click The Create Blacklist Entry page appears. 2. Enter the required information as described in the following table.

  • Page 67: Blacklist Import/Export

    The best way to create a blacklist file for import is to first export the blacklist from the VSP725. After exporting the file, open it in an .xml editor and add or modify entries. Importing a blacklist file adds the imported blacklist entries to existing entries. Therefore, it is possible to have duplicate entries after importing a blacklist file.

  • Page 68: Ldap

    VSP725 Administrator and Provisioning Manual LDAP The phone supports remote Lightweight Directory Access Protocol (LDAP) directories. An LDAP directory is hosted on a remote server and may be the central directory for a large organization spread across several cities, offices, and departments. You can configure the phone to access the directory and allow users to search the directory for names and telephone numbers.
  • Page 69 VSP725 Administrator and Provisioning Manual Setting Description Version Select the LDAP protocol version supported on the phone. Ensure the protocol value matches the version assigned on the LDAP server. Authentication scheme Select the LDAP server authentication scheme. Authentication name Enter the user name or authentication name for LDAP server access.
  • Page 70 VSP725 Administrator and Provisioning Manual Setting Description Work number attribute Sets the attribute for the work number. What you enter here should match the work number attribute for entries on the LDAP server (telephoneNumber, for example). This helps ensure that the phone displays LDAP entries in the same format as the Local Directory.

  • Page 71: Broadsoft

    Enables or disables the phone's access to the Broadsoft Phonebook phonebook. Display name Enter the display name for the Broadsoft Phonebook. This name appears on the Directory list on the VSP725 menu. Server base address Enter the Broadsoft Phonebook server domain or IP address. Port Enter the Broadsoft Phonebook server port.

  • Page 72: Call History

    VSP725 Administrator and Provisioning Manual Call History The Call History page has no configurable settings. It displays Missed Calls, Received Calls, and Dialed Calls. Users can view their call history and "click to dial" numbers if click to dial is enabled.

  • Page 73: Servicing Pages

    VSP725 Administrator and Provisioning Manual Servicing Pages Reboot To manually reboot the VSP725 and apply settings that you have updated, click Time and Date On the Time and Date page, you can manually set the time and date, and the time and date formats.

  • Page 74: Time And Date Format

    VSP725 Administrator and Provisioning Manual Time and Date Format Click the link for each setting to see the matching configuration file parameter in “"time_date" Module: Time and Date Settings” on page 116. Default values and ranges are listed there. Setting...

  • Page 75: Manual Time Settings

    Sets the current hour, minute, and second. Click the Time field, and enter the current time. You can also refresh the page to update the manual time settings. Click to start the VSP725 using the manual time settings. Back to Contents Using the WebUI...

  • Page 76: Firmware Upgrade

    Using a file located on your computer or local network. No connection to the Internet is required. Consult your dealer for access to firmware update files. Click Manual Upgrade to view the page where you can manually upgrade the VSP725 firmware.

  • Page 77: Manual Firmware Update And Upload

    VSP725 Administrator and Provisioning Manual Manual Firmware Update and Upload On the Manual Firmware Update Settings page, you can upgrade the VSP725 firmware using a file located on your computer or local network. To update the firmware using a file on your computer or local network: 1.

  • Page 78: Provisioning

    Using the Redirection Service requires contacting the ErisTerminal support team for an account. If one of these sources is disabled, not available, or has not been configured, the VSP725 proceeds to the next source until reaching the end of the list.

  • Page 79: Provisioning Settings

    Setting Description Enable PnP Subscribe Select to enable the VSP725 to search for the provisioning URL via a SUBSCRIBE message to a multicast address (224.0.1.75). The VSP725 expects the server to reply with a NOTIFY that includes the provisioning URL. The process times out after five attempts.

  • Page 80: Dhcp Settings

    DHCP Settings Setting Description Use DHCP Options Enables the VSP725 to use DHCP options to locate and retrieve the configuration file. When selected, the VSP725 automatically attempts to get a provisioning server address, and then the configuration file. If DHCP options do not locate a configuration file, then the server provisioning string is checked.

  • Page 81: Resynchronization

    “Securing configuration files with AES encryption” on page Import Configuration You can configure the VSP725 by importing a configuration file from your computer or your local network. For more information about configuration file types and configuration file formatting, see “Provisioning Using Configuration Files” on page To import a configuration file: 1.

  • Page 82: Export Configuration

    SIP account settings before applying the general configuration file to other units. Reset Configuration You can reset the phone to its default settings. To reset the VSP725 to its default configuration: 1. Under Reset Configuration, click 2. When the confirmation box appears, click OK.

  • Page 83: Security

    142. To change the admin password: 1. Enter the old password (for a new VSP725, the default password is admin). 2. Enter and re-enter a new password. The password is case sensitive and can consist of both numbers and letters (to a maximum of 15 characters).

  • Page 84: Web Server

    Changing the Web Server settings will reboot the VSP725. Certificates You can upload an optional web server certificate to the VSP725 to establish a secure connection between phone and server. If a certificate is not available, the VSP725's self-signed certificate will be used during the connection transaction.

  • Page 85: System Logs

    VSP725 Administrator and Provisioning Manual System Logs On the Syslog Settings page, you can enter settings related to system logging activities. It supports the following logging modes:  Syslog server  Volatile file Under Network Trace, you can capture network traffic related to the phone's activity and save the capture as a .pcap file.

  • Page 86: Network Trace

    VSP725 Administrator and Provisioning Manual The logging levels are:  CRITICAL: Operating conditions to be reported or corrected immediately (for example, an internal component failure or file system error).  ERROR: Non-urgent failures—unexpected conditions that won't cause the device to malfunction.

  • Page 87: Provisioning Using Configuration Files

    The settings within a configuration file are grouped into modules. Most of the modules group their settings in the same way that settings are grouped on the VSP725 WebUI. For example, the "time_date" module in the configuration file contains the same settings that are on the Time and Date WebUI page.

  • Page 88: The Provisioning Process

    VSP725 checks for updated files after one minute of inactivity. 2. Download the configuration files. If any file on the provisioning server has changed, the VSP725 treats it as a new file and downloads it. Configuring Deskset… appears on the VSP725 screen.

  • Page 89: Resynchronization: Configuration File Checking

    If the VSP725 needs to restart after an auto-update, the restart happens only after the device has been idle for one minute. To prevent users from delaying the update process (auto-updates cannot begin until the VSP725 has been idle for one minute), or to avoid device restarts that might interfere with incoming calls: ...

  • Page 90: Configuration File Types

    When the VSP725 fetches both a general and a MAC-specific configuration file, the general file is processed first. You can configure a setting for most of your VSP725 desksets in the general file, and then overwrite that setting for just a few VSP725 desksets using the MAC-specific file.

  • Page 91: Data Files

    However, you can export a Directory or Blacklist .xml file using the WebUI. After modifying the .xml file, you can use the configuration file "file" module to have the VSP725 import the new file. For a complete list of data file parameters, see “"file"...

  • Page 92: Configuration File Tips And Security

    You must create a MAC-specific configuration file for each VSP725 in your system. The file name must contain the VSP725 MAC address, which is printed on a label on the back of the device, or available on the MENU > Status > Product Info screen. For example, a VTech VSP725 deskset with the MAC address of 00:11:A0:10:6F:2D would download the VSP725_0011A0106F2D.cfg file.

  • Page 93: Securing Configuration Files With Aes Encryption

    You can encrypt your configuration files to prevent unauthorized users modifying the configuration files. The VSP725 firmware decrypts files using the AES 256 algorithm. After encrypting a file and placing it on your provisioning server, you can enable the VSP725 to decrypt the file after fetching it from the server.
  • Page 94 VSP725 Administrator and Provisioning Manual To enable configuration file decryption: 1. On the WebUI, click Servicing > Provisioning. 2. On the Provisioning page under Resynchronization, select Use Encryption for configuration file. 3. Enter the 16-character passphrase that you created when you encrypted the configuration file.

  • Page 95: Configuration File Parameter Guide

    32). However, the options you must enter when editing the configuration file have a different syntax and format. The settings are divided into modules. Most modules correspond to a page on the VSP725 WebUI. You may wish to reorganize the modules within the configuration file itself. The configuration file settings can be listed in any order, and the configuration file will still be valid.

  • Page 96: Sip_Account" Module: Sip Account Settings

    The SIP Account settings enable you to set up individual accounts for each user. You can add up to three accounts for each VSP725. Each account requires you to configure the same group of SIP account settings. The SIP account settings for each account are identified by the account number, from 1 to 3 for the VSP725.
  • Page 97 VSP725 Administrator and Provisioning Manual Setting: sip_account.x.inter_digit_timeout Description: Sets the inter-digit timeout (in seconds) for account x. The inter-digit timeout sets how long the VSP725 waits after the last digit is entered before dialing the number. Values: 1–10 Default: Setting: sip_account.x.maximum_call_number...
  • Page 98 VSP725 Administrator and Provisioning Manual Setting: sip_account.x.primary_sip_server_port Description: Sets the SIP server port for account x. Values: 1–65535 Default: 5060 Setting: sip_account.x.primary_registration_server_address Description: Sets the registration server IP address for account x. Values: Text string Default: Blank Setting: sip_account.x.primary_registration_server_port Description: Sets the registration server port for account x.
  • Page 99 VSP725 Administrator and Provisioning Manual Setting: sip_account.x.backup_outbound_proxy_server_port Description: Sets the backup outbound proxy server port for account x. Values: 1–65535 Default: 5060 Setting: sip_account.x.codec_priority.1 Description: Sets the highest-priority codec for account x. Values: g711u, g711a, g729a/b, Default: g711u g726, g722 Setting: sip_account.x.codec_priority.2...
  • Page 100 VSP725 Administrator and Provisioning Manual Setting: sip_account.x.g729_annexb_enable Description: Enables G.729 Annex B, with voice activity detection (VAD) and bandwidth-conserving silence suppression. This setting applies only when G.729a/b is selected in a sip_account.x.codec_priority parameter. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.dscp...
  • Page 101 VSP725 Administrator and Provisioning Manual Setting: sip_account.x.access_code_park_call Description: Sets the Call Park feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_retrieve_parked_call Description: Sets the retrieve parked call feature access code for account x. Values: Text string...
  • Page 102 VSP725 Administrator and Provisioning Manual Setting: sip_account.x.access_code_cfna_off Description: Sets the Call Forward No Answer OFF feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_cfb_on Description: Sets the Call Forward Busy ON feature access code for account x.
  • Page 103 VSP725 Administrator and Provisioning Manual Setting: sip_account.x.access_code_call_waiting_off Description: Sets the Call Waiting OFF feature access code for account x. Values: Text string Default: Blank Setting: sip_account.x.access_code_group_call_pickup Description: Sets the Group Call Pickup feature access code for account x. Values: Text string...
  • Page 104 VSP725 Administrator and Provisioning Manual Setting: sip_account.x.mwi_enable Description: Enables or disables message waiting indicator subscription for account x. Enable if SUBSCRIBE and NOTIFY methods are used for MWI. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.mwi_subscription_expires Description: Sets the MWI subscription expiry time (in seconds) for account x.
  • Page 105 VSP725 Administrator and Provisioning Manual Setting: sip_account.x.nat_traversal_udp_keep_alive_enable Description: Enables or disables UDP keep-alives. Keep-alive packets are used to maintain connections established through NAT. Values: 0 (disabled), 1 (enabled) Default: Setting: sip_account.x.nat_traversal_udp_keep_alive_interval Description: Sets the interval (in seconds) for sending UDP keep-alives.

  • Page 106: Mac-Specific Configuration File Settings

    Setting: sip_account.x.park_variant Description: Selects how the VSP725 handles call parking, depending on the service provider. When the default "broadsoft" variant is selected, calls are parked via a PFK and a feature access code. The target number for the "park" request is formed by concatenating "Call Park FAC" of the call-to-be-parked account and the value entered for the Park PFK.
  • Page 107 VSP725 Administrator and Provisioning Manual Setting: sip_account.x.label Description: Sets the text that identifies the account on the device LCD. The account label appears on the idle screen, dialing screen, and other call appearance screens. Values: Text string Default: Blank Setting: sip_account.x.display_name...
  • Page 108 Blank Setting: sip_account.x.mwi_uri Description: Sets the MWI URI that will be used for MWI subscription. If this setting is left blank, the VSP725 uses the account x user ID for MWI subscription. Values: SIP URI text string Default: Blank Back to Contents...

  • Page 109: Network" Module: Network Settings

    VSP725 Administrator and Provisioning Manual "network" Module: Network Settings The network settings follow the format: network.[element]. General configuration file settings Setting: network.rtp.port_start Description: Sets the Local RTP port range start. Values: 1–65535 Default: 18000 Setting: network.rtp.port_end Description: Sets the Local RTP port range end.
  • Page 110 VSP725 Administrator and Provisioning Manual Setting: network.vlan.pc.priority Description: Sets the PC port priority. Values: 0–7 Default: Setting: network.lldp_med.enable Description: Enables or disables LLDP-MED. Values: 0 (disabled), 1 (enabled) Default: Setting: network.lldp_med.interval Description: Sets the LLDP-MED packet interval (in seconds). Values: 1–30...

  • Page 111: Mac-Specific Configuration File Settings

    VSP725 Administrator and Provisioning Manual Setting: network.ip_dns_cache_clear_timeout Description: Sets the interval (in minutes) between removing all caching and performing a new DNS lookup. Set to 0 to remove all caching and perform a DNS lookup for every outgoing request and response (TTL=0 emulation).
  • Page 112 VSP725 Administrator and Provisioning Manual Setting: network.ip.static_ip_addr Description: Sets a static IP address for the network. Values: Text string (IPv4) Default: Blank Setting: network.ip.subnet_mask Description: Sets the subnet mask for the network. Values: Text string (IPv4) Default: Blank Setting: network.ip.gateway_addr Description: Sets the Gateway IP address.

  • Page 113: Provisioning" Module: Provisioning Settings

    VSP725 Administrator and Provisioning Manual "provisioning" Module: Provisioning Settings The provisioning settings follow the format: provisioning.[element]. All these settings are exported when you manually export the configuration from the VSP725. All the provisioning settings are included in the general configuration file.
  • Page 114 VSP725 Administrator and Provisioning Manual Setting: provisioning.server_password Description: Sets the authentication password for the provisioning server. Values: Text string Default: Blank Setting: provisioning.dhcp_option_enable Description: Enables or disables using DHCP options for locating the configuration and firmware files. Values: 0 (disabled), 1 (enabled)
  • Page 115 Plug-and-Play Subscribe and Notify protocol. Values: 0 (disabled), 1 (enabled) Default: Setting: provisioning.pnp_response_timeout Description: Sets how long the VSP725 repeats the SUBSCRIBE request if there is no reply from the PnP server. Values: 1–60 Default: Back to Contents Configuration File Parameter Guide...

  • Page 116: Time_Date" Module: Time And Date Settings

    VSP725 Administrator and Provisioning Manual "time_date" Module: Time and Date Settings The time and date settings follow the format: time_date.[element]. All these settings are exported when you manually export the configuration from the VSP725. All the time and date settings are included in the general configuration file.
  • Page 117 VSP725 Administrator and Provisioning Manual Values: Pacific/Pago_Pago, Pacific/Honolulu, Default: America/New_York America/Adak, America/Anchorage, America/Vancouver, America/Tijuana, America/Los_Angeles, America/Edmonton, America/Chihuahua, America/Denver, America/Phoenix, America/Winnipeg, Pacific/Easter, America/Mexico_City, America/Chicago, America/Nassau, America/Montreal, America/Grand_Turk, America/Havana, America/New_York, America/Caracas, America/Halifax, America/Santiago, America/Asuncion, Atlantic/Bermuda, Atlantic/Stanley, America/Port_of_Spain, America/St_Johns, America/Godthab, America/Argentina/Buenos_Aires, America/Fortaleza, America/Sao_Paulo,...
  • Page 118 VSP725 Administrator and Provisioning Manual Setting: time_date.daylight_saving_auto_adjust Description: Sets the device to automatically adjust clock for daylight savings. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_user_defined Description: Enables or disables manual daylight savings configuration. Values: 0 (disabled), 1 (enabled) Default: Setting: time_date.daylight_saving_start_month...
  • Page 119 VSP725 Administrator and Provisioning Manual Setting: time_date.daylight_saving_end_week Description: Sets the week that daylight savings time ends. Values: 1–5 Default: Setting: time_date.daylight_saving_end_day Description: Sets the day that daylight savings time ends. Values: Sunday, Monday, Tuesday, Default: Sunday Wednesday, Thursday, Friday, Saturday Setting: time_date.daylight_saving_end_hour...

  • Page 120: Log" Module: Log Settings

    VSP725 Administrator and Provisioning Manual "log" Module: Log Settings The log settings control system logging activities. System logging may be required for troubleshooting purposes. The following logging modes are supported:  Serial/Console—system log output to an external console using a serial/RS-232 cable ...

  • Page 121: Remotedir" Module: Remote Directory Settings

    All these settings are exported when you manually export the configuration from the VSP725. All the remote directory settings are included in the general configuration file. Setting: remoteDir.ldap_enable Description: Enables or disables the VSP725 deskset's access to the LDAP directory. Values: 0 (disabled), 1 (enabled) Default: Setting: remoteDir.ldap_directory_name Description: Sets the LDAP directory name.
  • Page 122 VSP725 Administrator and Provisioning Manual Setting: remoteDir.ldap_user_name Description: Sets the LDAP authentication user name. Values: Text string Default: Blank Setting: remoteDir.ldap_password Description: Sets the LDAP authentication password. Values: Text string Default: Blank Setting: remoteDir.ldap_base Description: Sets the LDAP search base. This sets where the search begins in the directory tree structure.
  • Page 123 Description: Sets the name attributes. Enter the name attributes that you want the VSP725 to display for each entry returned after an LDAP search. Separate each attribute with a space. For example, givenName sn will display the first name and surname for each entry.
  • Page 124 VSP725 Administrator and Provisioning Manual Setting: remoteDir.ldap_incall_lookup_enable Description: Enables or disables LDAP incoming call lookup. If enabled, the VSP725 searches the LDAP directory for the incoming call number. If the number is found, the VSP725 uses the LDAP entry for CID info. Values:...
  • Page 125 VSP725 Administrator and Provisioning Manual Setting: remoteDir.broadsoft_password Description: Sets the Broadsoft Phonebook authentication password. Values: Text string Default: Blank Setting: remoteDir.broadsoft_dir_type Description: Sets the Broadsoft Phonebook directory type. Values: Group, GroupCommon, Default: Group Enterprise, EnterpriseCommon, Personal Setting: remoteDir.ldap_check_certificate Description: Enables or disables accepting only a trusted LDAP certificate.

  • Page 126: Web" Module: Web Settings

    VSP725 Administrator and Provisioning Manual "web" Module: Web Settings The web settings control the web server IP, port, and security settings. The web settings follow the format: web.[element]. All the web settings are included in the general configuration file. Setting: web.http_port...

  • Page 127: User_Pref" Module: User Preference Settings

    VSP725 Administrator and Provisioning Manual "user_pref" Module: User Preference Settings The user settings are accessible to the VSP725 user. These settings are useful for initial setup. You may wish to remove these settings from auto-provisioning update files so that users do have their own settings overwritten.

  • Page 128: Mac-Specific Configuration File Settings

    VSP725 Administrator and Provisioning Manual MAC-specific configuration file settings Setting: user_pref.backlight_timeout Description: Sets the backlight timeout in seconds. Values: 10–60 Default: Setting: user_pref.audio_mode Description: Sets the default audio mode. Values: speaker, headset Default: speaker Setting: user_pref.hold_reminder.enable Description: Enables or disables audible hold reminder.
  • Page 129 Values: off, low, medium, high Default: high Setting: user_pref.idle_backlight Description: Sets the backlight brightness level when the VSP725 is idle. Values: off, low, medium, high Default: Setting: user_pref.absent_timeout Description: Sets the absent timeout (the interval after going off hook with no action taken) in seconds.

  • Page 130: Call_Settings" Module: Call Settings

    VSP725 Administrator and Provisioning Manual "call_settings" Module: Call Settings The call settings configure data related to a user's call preferences. The data is stored internally at /mnt/flash/CallSettings.xml. All the call settings (except one) follow the format: call_settings.account.x.[element] where x is an account number ranging from 1 to 3.
  • Page 131 VSP725 Administrator and Provisioning Manual Setting: call_settings.account.x.call_fwd_busy_enable Description: Enables or disables Call Forward Busy for account x. Values: 0 (disabled), 1 (enabled) Default: Setting: call_settings.account.x.call_fwd_busy_target Description: Sets the Call Forward Busy target number for account x. Values: Text string Default:...

  • Page 132: Pfk" Module: Programmable Feature Key Settings

    VSP725 Administrator and Provisioning Manual "pfk" Module: Programmable Feature Key Settings The programmable feature key (PFK) settings store the data associated with each programmable feature key. The programmable feature key settings follow the format: pfk.x.[element], where x is the programmable feature key ID, ranging from 1 to 24.
  • Page 133 VSP725 Administrator and Provisioning Manual Setting: pfk.x.account Description: Sets the SIP account used for the assigned feature (if applicable). Values: 1–3 Default: Setting: pfk.x.page_destination Description: If required by your service provider, enter a page destination number. The target number for the outgoing page will be formed by concatenating Paging feature access code of the selected account and the PFK page destination value.

  • Page 134: Speed_Dial" Module: Speed Dial Settings

    "speed_dial" Module: Speed Dial Settings The speed dial key settings configure the dial pad keys for speed dialing pre-programmed phone numbers. When configured, the VSP725 user can press and hold a dial pad key to dial a programmed phone number.

  • Page 135: Ringersetting" Module: Distinctive Ringer Settings

    VSP725 Administrator and Provisioning Manual "ringersetting" Module: Distinctive Ringer Settings The distinctive ringer settings configure the distinctive ringer feature. For more information, “Ringer Settings” on page 57. You can configure up to 8 instances of the distinctive ringer feature. The ringer setting parameters follow the format ringersetting.x.[element], where x is the instance of the setting, ranging from 1 to 8.

  • Page 136: File" Module: Imported File Settings

     Provisioning  Languages File parameter values are URLs that direct the VSP725 to the location of the file to be imported. None of these settings are exported when you manually export the configuration from the VSP725. General configuration file settings Setting: file.https_user.certificate...

  • Page 137: Mac-Specific Configuration File Settings

    VSP725 Administrator and Provisioning Manual Setting: file.sips.trusted.certificate.x Description: URI of SIPS (TLS transport) certificate to be imported for account x; for example, <protocol>://<user>:<password>@<host>:<port>/<url-path> Values: Text string Default: Blank Setting: file.ldap.trusted.certificate Description: URI of LDAP certificate to be imported; for example, <protocol>://<user>:<password>@<host>:<port>/<url-path>...
  • Page 138 VSP725 Administrator and Provisioning Manual Setting: file.contact.blacklist.overwrite Description: URL of contact blacklist to be imported. Entries in the imported file will replace all existing directory entries. Values: Text string Default: Blank Setting: file.bootup_logo Description: URL of custom logo shown during bootup. For logo specifications, see “Logo specifications”...

  • Page 139: Tone" Module: Tone Definition Settings

    VSP725 Administrator and Provisioning Manual "tone" Module: Tone Definition Settings The Tone Definition settings configure data for various tones for the purpose of localization. The Audio Manager component uses the data from this model to populate the mcu on bootup.
  • Page 140 VSP725 Administrator and Provisioning Manual Setting: tone.call_waiting_tone.element.x Description: Defines the call waiting tone element x. Values: Tone element string Default: Blank Setting: tone.hold_reminder_tone.num_of_elements Description: Sets the number of tone elements for the hold reminder tone. Values: 1–5 Default: Setting: tone.hold_reminder_tone.element.1 Description: Defines the hold reminder tone element 1.
  • Page 141 VSP725 Administrator and Provisioning Manual Setting: tone.stutter_dial_dial_tone.element.1 Description: Defines the stutter dial tone element 1. Values: Tone element string Default: 2 440 -180 350 -180 0 0 0 0 100 100 10 Setting: tone.stutter_dial_dial_tone.element.2 Description: Defines the stutter dial tone element 2.

  • Page 142: Profile" Module: Password Settings

    VSP725 Administrator and Provisioning Manual Setting: tone.ring_back_tone.element.1 Description: Defines the ringback tone element 1. Values: Tone element string Default: 2 440 -180 480 -180 0 0 0 0 2000 4000 65535 Setting: tone.ring_back_tone.element.x Description: Defines the ringback tone element x.

  • Page 143: Page_Zone" Module: Paging Zone Settings

    A maximum of 15 characters is allowed. Values: Text string Default: Blank Setting: page_zone.x.multicast_address Description: Enter the multicast IP address that the VSP725 will monitor. The range of valid IP addresses is 224.0.0.0 to 239.255.255.255. Values: IPv4 IP address Default: Blank Setting: page_zone.x.multicast_port Description: Enter the multicast port associated with the multicast IP.
  • Page 144 VSP725 Administrator and Provisioning Manual Setting: page_zone.call_priority_threshold Description: Set the call_priority_threshold. If the paging zone priority (page_zone.x.priority) is higher or equal to the call priority, then a multicast page can interrupt an active, dialing, or incoming call. Values: 1–10 Default:...

  • Page 145: Softkey" Module: Custom Soft Key Settings

    Call Active screen, the Call Held screen and the Live Dial screen. You can also specify the position of each soft key. Softkeys appear on the VSP725 screen in the same order as the softkey values you enter. Enter soft key values separated by commas. For more information, see “Customizing Soft Keys”...

  • Page 146: Troubleshooting

    Ensure power is connected. If powered by an AC adapter, check that the adapter is plugged into a wall socket and the VSP725 power jack. If powered by PoE, ensure that the network switch is providing power through the correct ports.
  • Page 147 My computer can't connect to the network after plugging the Ethernet cable through the PC port.  Make sure the VSP725 is connected to power. The PC port does not work when the VSP725 does not have power source or during a power outage. ...

  • Page 148: Appendixes

    VSP725 Administrator and Provisioning Manual PPENDIXES Appendix A: Specifications RF frequency band: 1921.536–1928.448 MHz Channels: Operating temperature: 32–122 °F (0–50 °C) AC adapter output voltage: 5.1 Vdc @ 1200 mA Ethernet network ports: 10/100 Mbps RJ-45 Ports Back to Contents...

  • Page 149: Appendix B: Soft Keys

    VSP725 Administrator and Provisioning Manual Appendix B: Soft Keys The table below provides an alphabetical list of the labels that appear above the VSP725 soft keys. Label Description Selects the text format for input abc/ABC/123 Displays the new directory group editor...
  • Page 150 VSP725 Administrator and Provisioning Manual Label Description Returns to the previous screen Rejects an incoming call Reject Resumes a call put on hold Resume 1) Saves current setting 2) Begins save process Save Opens the Directory search editor; begins a search...

  • Page 151: Appendix C: Maintenance

     You can damage your VSP725 deskset if it gets wet. Do not use the corded handset in the rain, or handle it with wet hands. Do not install the VSP725 deskset near a sink, bathtub or shower. Electrical storms ...

  • Page 152: Appendix D: Gpl License Information

    Beaverton OR 97008 ATTN: Information Technology Group — VSP725 GPL code request If your request does not fully comply with the foregoing requirements, VTech reserves the right to reject your request. Further, by requesting and receiving the available code, you release VTech, its affiliates, and its and their officers, directors, employees, and representatives (“VTech Parties”) from any liability or responsibility relating to such code,...

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