Answering And Placing Calls; Answering Calls; Answering Waiting Calls; Using Automatic Call Access - Mitel 5360 User Manual

Answering and Placing Calls

The following instructions describe how to answer and place internal and external calls and how
to use related features.

Answering Calls

Your IP phone may be preset to automatically answer incoming internal calls in Handsfree
Mode. To disable Handsfree Mode, see "Using Handsfree Mode" on
Handsfree Mode, you can use your handset or headset to answer incoming calls.
To answer a call:

Answering Waiting Calls

If you receive a call while you are on another call, you hear a "call waiting" tone, the IC or Call
button flashes, and the display shows the Caller ID information (if available).
To answer a waiting call:

Using Automatic Call Access

Automatic Call Access connects you to incoming internal or external calls when you pick up the
handset or press
flashing IC or Call Key button to answer incoming calls.
To use Automatic Call Access for incoming IC calls:
To use Automatic Call Access for incoming external (trunk) calls:
Mitel ® 5360 IP Phone User Guide – Issue 1, June 2010
By default, internal (intercom) calls are assigned to the IC button, and external calls
NOTE
are assigned to the Call Key buttons.
Lift the handset, or press
answer a call in Handsfree Mode. See "Using Handsfree Mode" on
If you are currently on a call, press the flashing IC or Call Key button to answer a waiting
call. See "Answering Waiting
Press the flashing IC or Call Key button. This action hangs up on the connected call and
connects you to the waiting call. You can also place the first call on hold before you
answer the waiting call. See "Placing Calls On Hold" on
(Speaker). When Automatic Call Access is turned off, you must press the
With the handset on-hook, dial 361 to turn on (or off). AUTO IC ACCESS ON (or OFF)
appears.
With the handset on-hook, dial 360 to turn on (or off). AUTO TRNK ACCESS ON (or
OFF) appears.
(Speaker) to answer a call while using a headset, or to
Calls" below.
Answering and Placing Calls
page 39. After disabling
page 39.
page 40.
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