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Troubleshooting
Paper feeding problems________________________
❏ Paper does not load.
• Up to 50 sheets and up to 6 mm thickness of plain paper may be loaded.
• Make sure the paper stack is loaded properly in the paper tray (see p. 1-8).
❏ Paper is loaded skewed. (Printing is skewed.)
• Make sure the paper stack is loaded properly in the paper tray (see p. 1-8).
• Make sure the paper exit path is clear.
❏ Multiple sheets load into the fax at the same time.
• Make sure the paper stack is loaded properly in the paper tray (see p. 1-8).
• Be sure to fan the paper stack before loading it in the paper tray. This keeps the sheets of
paper from sticking together.
• Up to 50 sheets and up to 6 mm thickness of plain paper may be loaded.
• Do not force the paper stack into the paper tray.
• Load only one type of paper.
• Make sure you load paper that meets the paper requirements for the fax (see p. 3-2).
❏ Repeated paper jams occur.
• Be sure to fan the paper stack before loading it in the paper tray. This keeps the sheets of
paper from sticking together.
• Check that the paper you are using and your printing environment are within the
specifications of the fax (see pp. 3-2, 3-3, S-1).
8-6
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