Mitel 5312 User Manual page 70

Index
E
Emergency calls, placing 20
Error
messages 51
tones, phone 6
Extension numbers 14
External calls, placing 22
F
Feature
buttons 5
canceling 5
Codes, using 15
G
Group Listen, using 36
H
Handset
off-hook 6
off-hook, on-hook 6
on-hook 6
Handsfree Mode
overriding 29
using 29
Headset, using 7
Hold
Individual 30
System 30
Hookflash, entering 30
Hunt groups
accepting or rejecting Agent Help 50
Agent Help, requesting 49
agent IDs 47
Automatic Call Distribution (ACD) 47
Barge-in, using 50
calls
diverting 49
monitoring 50
stealing 50
logging out of 48
types 47
Uniform Call Distribution (UCD) 47
wrap-up timer 48
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I
Individual Hold, using 30
Internal calls, placing 21
IP Phone
5212 2
5224 3
blank display 1
changing volume levels 11
comfort and safety 7
Display buttons 4
features
dialpad buttons 5
feature buttons 5
Ring/Message Indicator 4
speaker 4
ring tone, selecting 11
viewing angle, changing 9
K
Keymaps, changing 18
L
Language, changing 12
LCD
contrast, changing 11
display buttons 4
Logs, call 37
M
Members, hunt group 47
Messages
canceling 42
deleting 42
Do-Not-Disturb 43
error 51
leaving 41
pages 45
Reminder 44
replying to 42
viewing 42
voice, listening to 42
Microphone, muting 29
Music, background 12
Mute, using 29
Mitel ® 5312/5324 IP Phone User Guide– Issue 1, September 2009