Functions For Special Situations - Aastra 415 User Manual

Functions for special situations

This section explains the different options provided by your phone to deal with
special situations.
Function selection for configurable key
This section contains a list of all the functions you can store under a configurable key
via the menu. Contact your system administrator for more information.
More information on how to store functions under a configurable key using function
commands and */# procedures can be found in Chapter
page 89.
Function
Call Forwarding Uncondi-
tional
Forwarding if busy
Call Forwarding on No
Reply
Switch group
Relay
Welcome announcement
Lock
Remote control
MCID
ACD (Automatic Call Dis-
tribution)
eud-1292/1.1 – R1.0 – 09.2011
Description
With this function you forward incoming calls directly to a different destina-
tion. For further information refer to Chapter
ding)", page 45.
With this function you forward incoming calls directly to a different destina-
tion if you are busy. For further information refer to Chapter
calls (Call forwarding)", page 45.
With this function you forward incoming calls you receive on your phone to
another destination. For further information refer to Chapter
Call on No Reply (CFNR)", page 46.
This function lets you route calls and functions via switch groups (with two
switch positions).
You can control external electric equipment or installations using relays. For
example you can use your phone to open and close electric gates or to
switch the lights on or off throughout a building.
Announcement service for incoming internal and external calls. If you do not
answer an external call after a set delay, the user who is calling will obtain an
announcement. After the announcement the caller will then hear the ring-
back tone again.
This function protects you against Call Waiting and Announcement. For fur-
ther information refer to Chapter
page 82.
This function lets you set remote maintenance access to your phone on a
one-off basis of permanently.
This function lets you track a malicious call. For further information refer to
Chapter "Tracking a malicious
The call routing of calls in the queue can be controlled using an ACD appli-
cation.
Supplementary features
"Formulating
"Forwarding calls (Call forwar-
"Activating protection against call
call", page 56.
functions",
"Forwarding
"Forwarding a
types",
49