Taking A Second Call - Avaya 3720 User Manual

Switching on callback
The subscriber you are calling is busy.
1. Press Soft key More.
2. Select Callback.
You will hear an acknowledgement tone.
3. Press the On-hook key.
4. When the subscriber you want to call becomes free, your telephone rings. Callback
appears in the display.
5. Press Off-hook key.
The call will automatically be started.
Note:
With internal calls you can also switch on callback if the person you are calling
Note:
does not answer.
Callback to external subscribers is only possible if supported by the network
operator and the system connection type.
Call diversions are not taken into account with callback.
If you do not pick up after a certain time while the telephone is ringing, the
callback is cleared. The waiting period is set in the system.
Clearing callback
1. Press Soft key Prog.
2. Scroll to Callback act..
3. Press 0 key for a long period.
Callback off appears briefly in the display.

Taking a second call

During a call. A second call appears and the a short tone could be heard and the display shows
the name or call number. You can end the first conversation and take the second call. You can
ignore the second call.
This function must be enabled in your telephone system.
1. Press the On-Hook key.
The first call is ended. Your telephone rings.
2. Press the Off-Hook key.
You are connected to the second caller.
Note:
If the second call comes from a digital connection and you do not take the call, the
Note:
call goes to the call list.
Avaya 3720 DECT Telephone connected to Integral 5 - User Guide
Calling
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05/2009