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CALL PROCESSING
ANSWERING AND PLACING CALLS
TO ANSWER INCOMING CALL:
NOTE:
To quiet a ringing call, press IGNORE Softkey.
TO ANSWER SECOND CALL:
TOGGLE BETWEEN CALLS:
TO PLACE A CALL:
Press TALK Key.
Internal:
Enter EXTENSION Number.
External:
Enter dialing prefix (typically 8 or 9) 1 area code and number.
TO PLACE A SECOND CALL: Press MORE Softkey.
SPEAKER: Press to toggle calls between handset and speaker.
TO SWITCH TO SPEAKER FROM HANDSET: Press TALK Key.
TO RESUME PRIVACY:
TO END SPEAKERPHONE CALL:
MUTE: Turns off your Microphone (Speaker, Handset) to allow you to speak privately.
Caller cannot overhear office noise/conversation
TO USE:
TO RESUME CONVERSATION: Press MUTE Key again. Mute icon disappears from the display.
HOLD: Places an active call on hold. This is an exclusive hold to your telephone. No one else can retrieve it.
TO HOLD:
TO RETURN TO CALLER: Press ACTIV Softkey.
TRANSFER:
Allows you to connect your call to someone else. (With call on line)
Press MORE Softkey.
Press TRANSFER Softkey. Call is automatically held.
Enter EXTENSION Number.
Screem asks: CONSULT WITH PARTY?
Blind Transfer Press NO Softkey. Call is connected.
OR
Announced
Press YES Softkey.
Wait for party to answer, (speak privately)
TO COMPLETE TRANSFER:
TO RETURN TO HELD CALL: Press CANCEL Softkey.
Phone rings, Indicator Flashes Slow.
Press ANSWR Softkey.
Hear alert tone. Press ANSWR Softkey. First call automatically holds.
Press CALLS Softkey to view active calls.
Press ACTIV Softkey to connect to displayed call, other call is placed on hold.
Press NEW Softkey.
Enter Number.
Press SEND Softkey.
Press TALK Key again.
Press END Key.
Press MUTE Key. Mute icon appears on the display.
Press HOLD Softkey. Display reads HOLD.
Press TRANSFER Softkey again.
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