Warranty - Vermont Castings SDDVTEB Homeowner's Installation And Operating Manual

PRODUCT COVERED BY THIS WARRANTY
All Vermont Castings brand gas stoves, gas inserts, and gas fireplaces installed in the United States of
America or Canada.
LIMITED LIFETIME WARRANTY
MHSC warrants that all cast iron parts, the combustion
chamber, ceramic burner, and heat exchanger of every Vermont
Castings gas product will be free of defective material or
workmanship during the period the product is owned by the
original owner subject to proof of purchase and the conditions
and limitations listed on this warranty document.
BASIC ONE-YEAR WARRANTY
MHSC warrants to the original owner that your new Vermont
Castings Gas Appliance is free from defects in material
or workmanship for a period of one year from the date of
purchase, subject to the following conditions and limitations.
Labor to replace these parts is covered for one year, reimbursed
per our warranty service fee schedule.
COMPONENT WARRANTY LIMITATATIONS
PORCELAIN ENAMEL FINISHED PARTS: MHSC offers no
warranty on chipping of enamel surfaces. Inspect all products
prior to accepting them for any damage to the enamel. The
salt air environment of coastal areas or a high humidity
environment can be corrosive to the porcelain enamel finish.
These conditions can cause rusting of the cast iron beneath the
porcelain enamel finish, which will cause the finish to flake off.
Color lot variations with parts and/or accessories can occur and
are not covered by warranty.
GLASS: Glass is not warranted for breakage due to misuse or
accident. Glass is not covered for discoloration or stains due to
environmental issues, or improper cleaning and maintenance.
PLATED PARTS AND ACCESSORIES: Brass, nickel, and gold
parts should be cleaned with Lemon oil only. Commercial
cleaners cannot be used. Mortar mix and masonry cleaners
corrode the brass finish. The MHSC will not be responsible
for, nor will it warrant any brass parts which are damaged by
external chemicals or down draft conditions.
ACCESSORIES: Unless otherwise noted, MHSC supplied
accessories are covered for a period of one year.
GENERAL CONDITIONS AND LIMITATIONS
• This Vermont Castings product must be installed or serviced by
a qualified installer, preferably NFI or WETT (Canada) certified,
as prescribed by the local jurisdiction. It must be installed and
operated at all times in accordance with the Installation and
Operating instructions furnished with the product. Any alteration,
willful abuse, accident, or misuse of the product shall nullify this

warranty.

• This warranty is non-transferable, and is made to the original
owner, provided that the purchase was made through an
authorized supplier of Vermont Castings branded MHSC
products.
• Parts covered under the Limited Lifetime Warranty will be
covered for the lifetime of the appliance up to a maximum
of seven (7) years after MHSC discontinues the model. The
maximum amount recoverable under this warranty is limited
to the purchase price of the product and, if MHSC is unable to
provide replacement or repair in an expedient and cost effective
manner, MHSC may discharge all obligations under this
warranty by refunding the purchase price of the product.
• Any labor and related repair charges relating to the cost and
expenses of replacing or repairing defective components
under the Limited Lifetime Warranty are not covered, except as
provided for under the Basic One-Year Warranty.
30004968
LIMITED LIFETIME WARRANTY
Stardance® Direct Vent/Natural Vent Gas Heater
• Any part or component replaced under the provisions of this
warranty is covered for six months or the remainder of the
original warranty, whichever is longest.
• Any installation, labor, construction, transportation, or other
related costs/expenses arising from defective part(s), repair,
replacement, or otherwise of same, will not be covered by this
warranty, nor shall the Company assume responsibility for
same. IN NO EVENT SHALL MHSC BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY
DEFECTS IN THE PRODUCT except as provided by law
• SOME STATES DO NOT ALLOW FOR THE EXCLUSION
OR LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOUR CIRCUMSTANCES. THIS WARRANTY
GIVES YOU SPECIFIC RIGHTS AND YOU MAY HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE.
• All other warranties expressed or implied with respect to the
product, its components and accessories, or any obligations/
liabilities on the part of the Company are hereby expressly
excluded.
• The Company neither assumes, nor authorizes any third party
to assume on its behalf, any other liabilities with respect to the
sale of this Vermont Castings product
• The warranties as outlined within this document do not apply to
chimney components or other non MHSC accessories used in
conjunction with the installation of this product.
• Damage to the unit while in transit is not covered by this
warranty but is subject to claim against the common carrier.
Contact the dealer from whom you purchased your fireplace/
stove (do not operate the appliance as this might negate the
ability to process the claim with the carrier).
• The Company will not be responsible for:
a) Down drafts or spillage caused by environmental conditions
such as near-by trees, buildings, roof tops, hills, or mountains.
b) Inadequate ventilation or negative air pressure caused by
mechanical systems such as furnaces, fans, clothes dryers, etc.
• This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated
by chlorine, fluorine, or other damaging chemicals.
b) The fireplace has been subjected to prolonged periods of
dampness or condensation
c) Any damages to the fireplace, combustion chamber, heat
exchanger or other components due to water, or weather
damage, which is the result of but not limited to, improper
chimney/venting installation.
d) Any alteration, willful abuse, accident, or misuse of the product
has occurred.
IF WARRANTY SERVICE IS NEEDED...
Contact your installing Vermont Castings dealer. Make
sure you have your warranty, your sales receipt, the model
number and serial number of your MHSC product. If
you're the installing dealer is unknown or unable to provide
necessary parts or service, a list of Authorized Vermont
Casting dealers can be located on the internet at www.
vermontcastings.com
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