Avaya one-X 1600 Series Installation And Maintenance Manual page 58

Troubleshooting Guidelines
Table 2: Possible Error and Status Messages During Installation of 1600 Series IP
Telephones (continued)
Message
DHCP: CONFLICT
* to program
Discover
aaa.bbb.ccc.ddd
Discovering...
EEPROM error,
repair required
Emergency
Option
Extension Error
Extension in
Use
Finding
router...
58 Avaya one-X™ Deskphone Value Edition 1600 Series IP Telephones Installation and Maintenance Guide
Cause/Resolution
CAUSE: At least one of the IP address offered by the DHCP server
conflicts with another address.
RESOLUTION: Review DHCP server administration to identify duplicate
IP address(es).
CAUSE: The telephone is attempting to find a call server, and the user
is allowed to view IP addresses.
RESOLUTION: If this message appears for more than a few seconds,
verify with the LAN Administrator that a DHCP server is appropriately
administered on the network. If there is not supposed to be a DHCP
server, you must "break into" the Discovering process and use static
addressing. See Static Addressing Installation on page
the Discovering process, press the # button, and when you see the
"100Mbs" or "10Mbs" message, quickly press the * (asterisk) button.
CAUSE: The 16xx telephone is attempting to find a call server and the
user is not allowed to view IP addresses.
RESOLUTION: If this message appears for more than a few seconds,
verify with the LAN Administrator that a DHCP server is appropriately
administered on the network. If there is not supposed to be a DHCP
server, you must "break into" the Discovering process and use static
addressing. See Static Addressing Installation on page
the Discovering process, press the # button, and when you see the
"1000Mbps", "100Mbps" or "10Mbps" message, quickly press the *
(asterisk) button.
CAUSE: Downloaded application file was not downloaded or saved
correctly.
RESOLUTION: The telephone automatically resets and attempts to
re-initialize.
CAUSE: Incompatible emergency option.
RESOLUTION: This should never happen. Contact Avaya.
CAUSE: The call server does not recognize the extension entered.
RESOLUTION: Confirm the extension is correct and is correctly
administered on the switch. Then try registration again, taking particular
care to enter the extension accurately.
CAUSE: The call server detects an extension conflict with an existing
set or Softphone.
RESOLUTION: You can force the current telephone to register, and
thereby disconnect the other user, by pressing #. The 1600 Series IP
Telephone prompts you again for the extension and password. If you
enter the same extension and password, you are asked to confirm that
you want to unregister the original user. Press # to unregister the original
user and to register the current telephone. Then press * to reset the
telephone and enter a different extension and password.
CAUSE: The telephone is proceeding through boot-up.
RESOLUTION: Allow the telephone to continue.
29. To break into
29. To break into
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