Chapter 9: Call History; Viewing Call History; Viewing Call History Details - Avaya one-X User Manual

Chapter 9: Call History

The History screen provides a list of recent calls, with information about call disposition
(missed, answered, or outgoing) and with caller name and number (where available), call time,
and call duration. Call History also shows bridged calls If you are a member of a call pickup
group, any calls you picked up for another person or that you missed and were answered by
someone else in your pickup group are shown with a Forwarding icon to allow you to review
details of that type of call. When you have one or more missed calls, the History button lights
and the Missed Calls icon and the number of missed calls display on the top line. To call a
person listed in your Call History, see

Viewing call history

1. Press History.
2. Scroll to the right or left to view separate lists of answered, outgoing, or missed calls.
3. Scroll up or down to view the entries on the list.

Viewing call history details

1. Press History.
2. Select the number you want to view.
3. Press Details.
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Avaya one-X Deskphone SIP for 9608/9611G IP Telephone User Guide
You can go to the top of the list by pressing History again.
Note:
When contacts whose presence you have set up to track have called you, the
applicable presence icon displays along with their call information. See
icons on page 12 for a description of presence icons.
Calling a person from call history on page 38.
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