HP PROBOOK 4520S Maintenance And Service Manual
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HP PROBOOK 4520S Maintenance And Service Manual

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HP ProBook 4720s Notebook PC
Maintenance and Service Guide

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Summary of Contents for HP PROBOOK 4520S

  • Page 1 HP ProBook 4520s Notebook PC HP ProBook 4720s Notebook PC Maintenance and Service Guide...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 MSG revision history Revision Publication date July 2010 Description ● Updated commodities in the following location: on page ● Updated AC adapter spare part numbers in the following locations: Miscellaneous parts on page Sequential part number listing on page 38 ●...
  • Page 4 MSG revision history...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 10 Top Components ... 10 TouchPad ... 10 Lights ... 11 Buttons, switches, and speakers (select models only) ... 12 Keys ... 13 Front components ... 14 Right-side components ...
  • Page 8 Grounding guidelines ... 50 Component replacement procedures ... 53 Service tag ... 53 Computer feet ... 54 Battery ... 55 Switch cover and keyboard ... 56 Memory module ... 60 Optical drive ... 61 Power button board ... 63 Speakers ... 65 Thermal shield ...
  • Page 9 6 Specifications ... 132 Computer specifications ... 132 17.3-in display specifications ... 133 15.6-in display specifications ... 134 Hard drive specifications ... 135 DVD-ROM Drive specifications ... 136 DVD±RW Double-Layer Combo Drive specifications ... 137 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer specifications ... 138 7 Backup and recovery ...
  • Page 10 10 Recycling ... 157 Battery ... 157 Display ... 157 Index ... 163...

  • Page 11: Product Description

    Product description Category Product Name Processors Description HP ProBook 4520s Notebook PC HP ProBook 4720s Notebook PC Intel® Core™ processors: i7-640M, 2.80-GHz (Turbo up to 3.46 ● GHz), 4MB L3 cache ● i7-620M, 2.66-GHz (Turbo up to 3.33 GHz), 4MB L3 cache i5-580M, 2.66-GHz (Turbo up to 3.33...
  • Page 12 WWAN ● 1366×768 BrightView ● 1366×768 BrightView for webcam ● 1366×768 BrightView for webcam and WWAN 1366×768 HD+ ● 1366×768 HD+ for webcam ● HP ProBook HP ProBook HP ProBook 4520s UMA 4520s 4720s discrete discrete √ √ √ √...
  • Page 13 2048-MB total system memory (1024- MB × 2, dual-channel) ● 1024-MB total system memory (1024- MB × 1) Hard drives Supports 9.5-mm, 6.35-cm (2.50-in) hard drives Customer-accessible Serial ATA HP ProBook HP ProBook HP ProBook 4520s UMA 4520s 4720s discrete discrete √ √...
  • Page 14 ● 250-GB, 7200-rpm Supports 9.5-mm, 6.35-cm (2.50-in) hard drives 750-GB, 5400-rpm ● HP 3D DriveGuard (not available on Linux) Fixed, no modular requirements SATA 12.7-mm tray load Supports option of no optical drive Supports the following drives: ● DVD-ROM Drive ●...
  • Page 15 Integrated personal area network (PAN) options by way of Bluetooth® module: Support option for no-WPAN Bluetooth 2.1 Integrated WWAN options by way of HP Mobile Broadband Module: Supports only HP certified WWAN options WWAN module UNDP Gobi2 including GPS with 2 antennas (not available with Linux or...
  • Page 16 Windows 7 Home Premium 32 with Office 2007 Personal with PowerPoint (Japan only) Windows 7 Home Premium 32 with Office 2007 Professional (Japan only) Windows 7 Professional with Office 2007 Ready (excludes Japan) HP ProBook HP ProBook HP ProBook 4520s UMA 4520s 4720s...
  • Page 17 Windows 7 Professional 32 with XP Pro images with Office 2007 Personal (Japan only) Windows 7 Professional 32 with XP Pro images with Office 2007 Personal with PowerPoint (Japan only) HP ProBook HP ProBook HP ProBook 4520s UMA 4520s 4720s...
  • Page 18 Windows XP Professional SuSE Linux Red Flag Linux (People's Republic of China only) DRDVD Windows Vista DRDVD Windows XP Pro Certified: Microsoft® WHQL Web Support: Windows Vista business HP ProBook HP ProBook HP ProBook 4520s UMA 4520s 4720s discrete discrete √...
  • Page 19 Category Description Serviceability End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive WLAN module WWAN module HP ProBook HP ProBook HP ProBook 4520s UMA 4520s 4720s discrete discrete √ √ √ √ √ √ √ √...

  • Page 20: External Component Identification

    External component identification NOTE: Depending on the operating system installed on your comouter, some components may function differently than described. Some functionality may not be supported by the operating system installed on your computer. Top Components TouchPad Component TouchPad off indicator light TouchPad zone* Left TouchPad button Chapter 2 External component identification...

  • Page 21: Lights

    NOTE: Your computer may look slightly different from the illustration in this section. Component TouchPad off indicator Caps lock light HP QuickLook light HP QuickWeb light Power light Wireless light Description Functions like the right button on an external mouse.

  • Page 22: Buttons, Switches, And Speakers (Select Models Only)

    Buttons, switches, and speakers (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Component Speakers (2) Internal display switch Power button Fingerprint reader (select models only) Chapter 2 External component identification Description Produce sound. Turns off the display if the display is closed while the power is on.

  • Page 23: Keys

    Keys Component Windows logo key Windows applications key Integrated numeric keypad keys Function keys Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, the num lk Displays the Windows Start menu.

  • Page 24: Front Components

    Chapter 2 External component identification Description ● Blinking white: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Supports the following optional digital card formats: ● Memory Stick ●...

  • Page 25: Right-Side Components

    Right-side components Component USB ports (2) RJ-11 (modem) jack (select models only) Optical drive (select models only) Optical drive light (select models only) AC adapter light Power connector Left-side components Component Security cable slot Vent External monitor port RJ-45 (network) jack Description Connect optional USB devices.

  • Page 26: Bottom Components

    Component HDMI port Combo eSATA/USB port USB port ExpressCard slot Bottom components Component Battery release latches (2) Battery bay SIM slot (select models only) Chapter 2 External component identification Description Connects an optional HDMI device. Connects an optional USB device or high-performance eSATA components such as an eSATA external hard drive.

  • Page 27: Display

    Display NOTE: Your computer may look slightly different from the illustration in this section. Component Internal display switch Internal microphone Webcam light (select models only) Webcam (select models only) Description Turns off the display if the display is closed while the power is on. Records sound.

  • Page 28: Wireless Antennas

    Wireless antennas The antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component WWAN antennas (2)* (select models only) WLAN antennas (2)* *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 29: Additional Hardware Components

    Additional hardware components Component Power cord* Battery* AC adapter *Batteries and power cords vary in appearance by country or region. Description Connects an AC adapter to an AC outlet. Powers the computer when the computer is not plugged into external power. Converts AC power to DC power.

  • Page 30: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/product number (p/n): This number provides specific information about the product's hardware components.

  • Page 31: Computer Major Components

    Computer major components Item Description Display assembly (includes microphone, 2 WLAN antenna transceivers and cables and, on select computer models, 2 WWAN antenna transceivers and cables) For use only with computers with 17.3-in displays Computer major components...
  • Page 32 Item Description ● 17.3-in HD BrightView display assembly for use in computers equipped with webcam and WWAN (1600×900 resolution) ● 17.3-in HD BrightView display assembly (1600×900 resolution) ● 17.3-in HD AntiGlare display assembly for use in computers equipped with webcam and WWAN (1600×900 resolution) ●...
  • Page 33 Item Description 15.6-in HD AntiGlare display assembly for use in computers equipped with a webcam ● and WWAN (1366×768 resolution) 15.6-in HD AntiGlare display assembly for use in computers equipped with a webcam ● (1366×768 resolution) 15.6-in HD AntiGlare display assembly (1366×768 resolution) ●...
  • Page 34 Description (11) Bluetooth module HP Integrated module with Bluetooth 2.1 wireless technology for use in Andorra, Argentina, Australia, Austria, Bangladesh, Belarus, Belgium, Bermuda, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Germany, Greece, French Guiana,...
  • Page 35 Item Description Intel Centrino Advanced-N6200 802.11 a/b/g/n 2x2 for use in Andorra, Antigua & Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Ghana, Greece, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica.
  • Page 36 Item Description ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican...
  • Page 37 Item Description For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, ● Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican...
  • Page 38 Item Description Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, Congo, Costa...
  • Page 39 P6200, 2.13-GHz, 3-MB cache Intel Celeron processor: P4500, 1.86-GHz, 2-MB cache (19) RTC battery (20) HP un2420 Broadband Module (21) Optical drive extender for use only in computers with 17.3-in displays (22) Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Base Cable Kit , spare part numbers 599807-001.
  • Page 40 Item Description For use in computers with 15.6-in displays (26) Hard drive (includes hard drive bracket) 750-GB, 5400-rpm 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm (27) Optical drive (includes bezel) DVD-ROM Drive DVD±RW Double-Layer Drive with LightScribe Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer Rubber Kit (not illustrated, contains: 10 front rubber feet, 10 rear rubber feet, 10 back edge screw covers, and 10 mylar screw covers for LCD bezel) Chapter 3 Illustrated parts catalog...

  • Page 41: Display Assembly Components

    Display assembly components Item Description Display bezel For use in computers with 17.3-in displays without webcam For use in computers with 15.6-in displays without webcam For use in computers with 17.3-in displays with webcam For use in computers with 15.6-in displays with webcam Webcam module Display (For Reference only.

  • Page 42: Plastics Kit

    Item Description Display Hinge Kit For use in computers with 17.3-in displays For use in computers with 15.6-in displays Microphone cable LCD Cable Kit with webcam cable For use in computers with 17.3-in displays For use in computers with 15.6-in displays WLAN and WWAN antenna transceivers and cables Display enclosure For use in computers with 17.3-in displays...

  • Page 43: Cable Kits

    Cable Kits Item Description Base Cable Kit For use in computers with 17.3-in displays, includes DC-in cable (1), USB cable (2), Bluetooth cable (3), and RJ-11 cable (4). For use in computers with 15.6-in displays, includes DC-in cable (1), USB cable (2), Bluetooth cable (3), and RJ-11 cable (4).
  • Page 44 Item Description Misc LCD Cable Kit For use in computers with 15.6-in displays, includes microphone cable (1), WWAN transceiver with cable (2), and WLAN transceiver with cable (3) For use in computers with 17.3-in displays, includes items (1), (2), and (3) Display cable, HD+ Microphone cable, lengths differ for 17.3-in and 15.6-in computers WWAN transceiver with cable, lengths differ for 17.3-in and 15.6-in computers...

  • Page 45: Mass Storage Devices

    Item Description LCD Cable Kit with webcam cable For use in computers with 17.3-in displays For use in computers with 15.6-in displays LCD Cable without webcam cable For use in computers with 17.3-in displays For use in computers with 15.6-in displays Mass storage devices Item Description...

  • Page 46: Miscellaneous Parts

    Item Description DVD-ROM Drive Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer Miscellaneous parts Description AC adapters 65-W Smart AC adapter with power factor correction (PFC), RC/V EM 3W for use in the Asia- Pacific region 65-W AC adapter for use in computers with UMA graphics 90-W Slimline PFC AC adapter for use in computers with discrete graphics Power cords For use in Argentina...
  • Page 47 Description Screw Kit, includes: ● (5) Phillips 2.0×2.0 screws ● (5) Phillips 2.0×2.5 broadhead screws ● (5) Phillips 2.0×2.5 screws ● (5) Phillips 2×7.0 screws ● (5) Phillips 2.5×3.0 screws ● (5) Phillips 2.5×5.0 screws ● (5) Torx 2.5×5.0 screws ●...

  • Page 48: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 490371-001 Power cord for use in the United States 490371-011 Power cord for use in Australia and New Zealand 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in the United Kingdom 490371-061 Power cord for use in Italy...
  • Page 49 Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 531993-001 HP un2420 Broadband Module 537921-001 Bluetooth module with Bluetooth 2.1 wireless technology 572509-001 Intel Centrino Advanced-N6200 802.11a/b/g/n 2x2 WLAN for use in Andorra, Antigua and Barbuda,...
  • Page 50 Spare part Description number 572520-001 Intel Wi-Fi Link 1000, 802.11b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Barbados, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Guadeloupe, Guam, Georgia, Germany, Ghana, Greece, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,...
  • Page 51 Spare part Description number 594187-001 Intel Core processor i3- 520M, 2.4-GHz, 3-MB L3 cache 594188-001 Intel Core processor i3-540M, 2.53-GHz, 3-MB L3 cache 597622-001 Intel Core processor i3-330M, 2.13-GHz, 3-MB L3 cache 597623-001 Intel Core processor i3-350M, 2.26-GHz, 3-MB L3 cache 597624-001 Intel Core processor i5-430M, 2.26-GHz, 3-MB L3 cache 598667-001...
  • Page 52 Spare part Description number 598691-061 Keyboard for use in Italy on computers with 15.6-in displays 598691-071 Keyboard for use in Spain on computers with 15.6-in displays 598691-081 Keyboard for use in Denmark on computers with 15.6-in displays 598691-091 Keyboard for use in Norway on computers with 15.6-in displays 598691-121 Keyboard for use in French Canada on computers with 15.6-in displays 598691-131...
  • Page 53 Spare part Description number 598692-071 Keyboard for use in Spain on computers with 17.3-in displays 598692-081 Keyboard for use in Denmark on computers with 17.3-in displays 598692-091 Keyboard for use in Norway on computers with 17.3-in displays 598692-121 Keyboard for use in French Canada on computers with 17.3-in displays 598692-131 Keyboard for use in Portugal on computers with 17.3-in displays 598692-141...
  • Page 54 Spare part Description number 598699-001 750-GB, 5400 rpm hard drive (includes hard drive bracket) 598702-001 15.6-in HD AntiGlare display assembly for use in computers with black trim 598703-001 15.6-in HD AntiGlare display assembly for use in computers with webcam and black trim 598704-001 15.6-in HD AntiGlare display assembly for use in computers with webcam, WWAN, and black trim 598705-001...
  • Page 55 Spare part Description number 600927-001 Display bezel for use in computers with 17.3-in displays with a webcam 600928-001 Display enclosure for use in computers with 15.6-in displays 600929-001 Display enclosure for use in computers with 17.3-in displays 602677-001 Hinge Kit for use in computers with 17.3-in displays 602992-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,...
  • Page 56 Spare part Description number 605169-001 System board with discrete graphics subsystem memory for use only in the People's Republic of China and Russia 605170-001 System board with UMA graphics subsystem memory and WWAN for use only in the People's Republic of China and Russia 605171-001 System board with discrete graphics, WWAN capability, and RTC battery for use only in the People's...
  • Page 57 Spare part Description number 626114-001 Switch cover with power button switch for use in computers with 15.6-in displays and champagne-colored trim 626115-001 15.6-in HD AntiGlare display assembly for use in computers with champagne-colored trim (1366×768 resolution) 626116-001 15.6-in HD AntiGlare display assembly for use in computers equipped with webcam and champagne-colored trim (1366×768 resolution) 626117-001 15.6-in HD AntiGlare display assembly for use in computers equipped with webcam, WWAN, and...

  • Page 58: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 59: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 60: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 61: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 62: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 63: Component Replacement Procedures

    Component replacement procedures This section provides removal and replacement procedures. There are many screws, in many different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 64: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 598678-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures...

  • Page 65: Battery

    Battery Description 8-cell, 73-Wh, 2.55-Ah Li-on battery for use in computers with 17.3-in displays 6-cell, 47-Wh, 2.2-Ah Li-on battery for use in computers with 15.6-in displays 6-cell, 93-Wh, 2.8-Ah Li-on battery for use in computers with 15.6-in displays Before disassembling the computer, follow these steps: Shut down the computer.

  • Page 66: Switch Cover And Keyboard

    Switch cover and keyboard Description Switch cover with power button board For use in computers with 17.3-in displays For use in computers with 15.6-in displays and black or red trim For use in computers with 15.6-in displays and champagne-colored trim Keyboards for use in computers with 17.3-in displays Keyboards for use in computers with 15.6-in displays NOTE:...
  • Page 67 To remove the switch cover, remove the following: (1) Two screw covers on the rear edge of the computer (2) Two PM2.5×2.5 screws (3) Three PM2.0×2.5 broadhead screws located in the battery bay Open the computer as far as possible. Slide the switch cover back (1), and then remove it from the computer (2).
  • Page 68 Remove the two Phillips PM2.5×5.0 screws that secure the keyboard to the computer. Slide the keyboard back toward the display (1), and then rotate it forward (2) until it rests upside- down on the palm rest. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board.
  • Page 69 Remove the keyboard (3). Reverse this procedure to install the switch cover and keyboard. Component replacement procedures...

  • Page 70: Memory Module

    Memory module NOTE: When adding a second memory module, be sure it is the same type and speed as the installed memory module. Description 4-GB (PC3-10600, 1333-MHz, DDR3) 2-GB (PC3-10600, 1333-MHz, DDR3) 1-GB (PC3-10600, 1333-MHz, DDR3) Before removing the memory module, follow these steps: Shut down the computer.

  • Page 71: Optical Drive

    Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Optical drive NOTE: All optical drive spare part kits include an optical drive bezel.
  • Page 72 Remove the battery (see Remove the switch cover and keyboard (see NOTE: It is not necessary to disconnect the keyboard cable from the system board to remove the optical drive. Remove the optical drive: Position the computer with the right side toward you. Remove the Phillips PM2.5×5.0 screw (1) that secures the optical drive to the computer.

  • Page 73: Power Button Board

    Remove the optical drive bracket (2). Reverse this procedure to reassemble and install an optical drive. Power button board Description Switch cover with power button board For use in computers with 17.3-in displays For use in computers with 15.6-in displays and black or red trim For use in computers with 15.6-in displays and champagne-colored trim Before removing the power button board, follow these steps: Shut down the computer.
  • Page 74 Remove the power button board. Release the ZIF connector (1) and disconnect the ribbon cable (2) from the system board. Remove the screw (1) that secures the power button board to the base pan and the slide the board out of the retainer (2) to the left (3) to remove it. Reverse this procedure to install the power button board.

  • Page 75: Speakers

    Speakers Description For use in computers with 17.3-in displays For use in computers with 15.6-in displays Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 76 Remove the cables from the routing channels and lift the speakers (3) from the computer. Remove the speakers from the 15.6-in computer: Remove the two PM2.5x6.0 screws (1) that secure the speakers to the top cover. Disconnect the speaker cable connector (2) from the system board. Chapter 4 Removal and replacement procedures...

  • Page 77: Thermal Shield

    Remove the cables from the routing channels and the speakers (3) from the computer. Reverse this procedure to install the speakers. Thermal shield NOTE: The spare part number for the thermal shield is 603700-001. Before removing the thermal shield, follow these steps: Shut down the computer.
  • Page 78 Remove the thermal shield on the 17.3-in computer: Position the computer right-side up with the front toward you. Remove the PM2.5×3.0 screw (1) from the thermal shield. Raise the thermal shield (2) and remove it (3) from the computer. Remove the thermal shield on the 15.6-in computer: Position the computer right-side up with the front toward you.
  • Page 79 Reverse this procedure to reassemble and install an optical drive. Component replacement procedures...

  • Page 80: Wlan Module

    WLAN module Description Intel Centrino Advanced-N6200 802.11 a/b/g/n 2x2 For use in Andorra, Antigua & Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Ghana, Greece, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica.
  • Page 81 Description For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,...
  • Page 82 Description For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,...
  • Page 83 Description For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,...
  • Page 84 Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 85 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WLAN module. Component replacement procedures...

  • Page 86: Wwan Module

    NOTE: Only computers with UMA graphics include a WWAN module. NOTE: The spare part number for the HP un2420 Broadband Module is 531993-001. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 87 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WWAN module. Component replacement procedures...

  • Page 88: Heat Sink And Fan

    Heat sink and fan NOTE: The heat sink spare part kit includes replacement thermal material. Description Heat sink for use in computers with UMA graphics subsystems Heat sink for use in computers with discrete graphics subsystems Before removing the heat sink, follow these steps: Shut down the computer.
  • Page 89 Disconnect the fan cable from the system board (7), and then remove the heat sink (8). Component replacement procedures...
  • Page 90 Clean the thermal material from the surfaces of the heat sink components (1) and (3) and from the system board (2) and (4) when the heat sink is removed. Replacement thermal material is included with all heat sink, system board, and processor spare part kits. ●...
  • Page 91 Disconnect the fan cable from the system board (5), and remove the heat sink (6). Component replacement procedures...
  • Page 92 Clean the thermal material from the surfaces of the heat sink components (1) and the system board (2) each time the heat sink is removed. Replacement thermal material is included with all heat sink, system board, and processor spare part kits. Reverse this procedure to install the heat sink and fan.

  • Page 93: Processor

    Processor NOTE: The processor spare part kit includes replacement thermal material. Description Intel Core processors: i3-330M, 2.13-GHz i3-350M, 2.26-GHz i3-370M, 2.40-GHz i3-380M, 2.53-GHz i5-430M, 2.26-GHz i5-450M, 2.40-GHz i5-460M, 2.53-GHz i5-520M, 2.40-GHz i5-540M, 2.53-GHz i7-620M, 2.26-GHz Intel Pentium processors: P6000, 1.86-GHz P6100, 2.00-GHz P6200, 2.13-GHz Intel Celeron processor:...

  • Page 94: Palm Rest

    Remove the processor: Position the computer right-side up with the front toward you. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket.
  • Page 95 Description Palm rest for 15.6-in displays with fingerprint reader with red trim (includes TouchPad) Palm rest for 15.6-in displays with fingerprint reader with champagne-colored trim (includes TouchPad) Before removing the palm rest, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 96 Release the ZIF connectors (1) and (3) to which the TouchPad and fingerprint cables are connected, and then disconnect the cables (2) and (4) from the system board. NOTE: Only select models are equipped with fingerprint readers. Remove the palm rest. Reverse this procedure to install the palm rest.

  • Page 97: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket. Description 750-GB, 5400-rpm hard drive 640-GB, 5400-rpm hard drive 500-GB, 7200-rpm hard drive 320-GB, 7200-rpm hard drive 250-GB, 7200-rpm hard drive Before removing the hard drive, follow these steps: Shut down the computer.
  • Page 98 Remove the hard drive (4) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive bracket screws (1) from each side of the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.

  • Page 99: Display Assembly On Computers With 17.3-In Displays

    Display assembly on computers with 17.3-in displays NOTE: The Miscellaneous LCD Cable Kit, spare part number 599806-001, includes 2 WLAN antenna transceivers and cables. Description 17.3-in HD BrightView display assembly for use in computers equipped with webcam and WWAN (1600×900 resolution) 17.3-in HD BrightView display assembly (1600×900 resolution) 17.3-in HD AntiGlare display assembly for use in computers equipped with webcam and WWAN (1600×900 resolution)
  • Page 100 Disconnect and remove the WLAN wireless antenna cables (4) from the tape, clips, and routing channels built into the top cover. Remove the display assembly: CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. Remove the six Torx M2.5×6.0 screws (1) that secure the display assembly to the computer.
  • Page 101 Lift the display assembly (2) straight up. Component replacement procedures...
  • Page 102 If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the two mylar screw covers (1) at the bottom corners of the display and the two Torx M2.0×6.0 screws (2) that secure the display bezel to the display assembly. Flex the bottom bezel (1) around the hinge areas on the inside of the display enclosure and work around the periphery of the bezel (2) and (3).
  • Page 103 When the bezel is free, lift it (4) from the display. If it is necessary to replace the webcam module, gently pull the webcam module away from the double-sided tape on the display enclosure (1) and disconnect the webcam cable from the module (2).The webcam module with cable can be ordered by using spare part number 598671-001.
  • Page 104 If it is necessary to replace the display hinges, remove the display panel by removing the two Torx M2.0×6.0 screws (1) that secure the panel to the top of the display enclosure, and then remove the four Torx M2.0×6.0 screws (2) located at the hinge arms. This will allow the panel to be lifted from the enclosure.
  • Page 105 Disconnect the display cable from the back of the display panel (3) and remove the webcam cable (4) from the raceway. The display cable is spared in the LCD cable kit, spare part number 599806-001. Reverse this procedure to reassemble and install the display assembly. Component replacement procedures...

  • Page 106: Display Assembly On Computers With 15.6-In Displays

    Display assembly on computers with 15.6-in displays NOTE: For information about removing the display from 17.3-in models, see computers with 17.3-in displays on page NOTE: The Miscellaneous LCD Cable Kit, spare part number 599806-001, includes 2 WLAN antenna transceivers and cables. Description For use only with computers with 15.6-in displays and black trim ●...
  • Page 107 Description 15.6-in HD AntiGlare display assembly for use in computers equipped with webcam ● (1366×768 resolution) 15.6-in HD AntiGlare display assembly (1366×768 resolution) ● Before removing the 15.6-in display assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 108 Remove the display assembly: Position the computer right-side up with the front toward you. Open the computer as far as possible. CAUTION: support the display assembly can result in damage to the display assembly and other computer components. Remove the six Torx M2.5×6.0 screws (1) that secure the display assembly to the computer. Chapter 4 Removal and replacement procedures Support the display assembly when removing the retaining screws.
  • Page 109 Lift the display assembly up and off the computer (2). If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the two mylar screw covers (1) and the 2 Torx M2.5×6.0 screws (2) that secure the display bezel to the display assembly.
  • Page 110 Lift the bezel (4) until it disengages completely. If it is necessary to replace the webcam module, gently pull the webcam module away from the double-sided tape on the display enclosure (1) and disconnect the webcam cable from the module (2).
  • Page 111 Remove the display panel from the housing (2). Remove the six Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel, and then remove the display hinges (2). The left and right display hinges are available in the Hinge Kit, spare part number 598679-001 for computers with 15.6-in displays.
  • Page 112 Remove the webcam cable (3) from the raceway and then, remove the cable assembly (4). NOTE: The cables are attached to the display panel with adhesive tape. To remove the WLAN and WWAN antennas: Peel the WLAN (1) and WWAN (2) antenna receivers from the housing. Route the antenna cables (3) out of the routing channels in the inside of the display housing.

  • Page 113: Top Cover

    Top cover NOTE: The top cover removal procedures differ for 17.3-in and 15.6-in computers. Description Top cover for use in computers with 17.3-in displays Top cover for use in computers with 15.6-in displays Before removing the top cover, follow these steps: Shut down the computer.
  • Page 114 Disconnect the power button board cable from the system board by releasing the ZIF connector (1), and then disconnecting the cable (2). Remove the 17 Torx M2.5×6.0 screws that secure the top cover to the computer. 104 Chapter 4 Removal and replacement procedures...
  • Page 115 Remove the ExpressCard bezel (1), then angle the top cover up (2), and lift it up (3) until it disengages from the base enclosure. Remove the top cover on 15.6-in computers: Position the computer right-side up with the front toward you. Disconnect the power button board cable from the system board by releasing the ZIF connector (1), and then disconnecting the cable (2).
  • Page 116 Remove the 10 Torx M2.5×6.0 screws that secure the top cover to the computer. Remove the ExpressCard bezel (1), then angle the top cover up (2), and lift it up (3) until it disengages from the base enclosure. Reverse this procedure to install the top cover. 106 Chapter 4 Removal and replacement procedures...

  • Page 117: Rtc Battery

    RTC battery Description RTC battery Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 118 Release the RTC battery from the socket (1) on the system board and lift the battery (2) up. Reverse this procedure to install the RTC battery. 108 Chapter 4 Removal and replacement procedures...

  • Page 119: Bluetooth Module

    Cable Kit, spare part number 599807-001. See for more Cable Kit spare part number information. Description HP Integrated Bluetooth 2.1 module for use in all countries and regions except Japan and Asia Pacific countries and regions Before removing the Bluetooth module, follow these steps: Shut down the computer.

  • Page 120: Modem Module

    Remove the Bluetooth antenna (3) from the base enclosure. Reverse this procedure to install the Bluetooth module. Modem module Description For use in all countries and regions except Australia and New Zealand For use only in Australia and New Zealand Before removing the modem module, follow these steps: Shut down the computer.
  • Page 121 Remove the power button board cable (see Remove the speakers (see Speakers on page Remove the thermal shield (see Remove the display assembly (see on page 89 Display assembly on computers with 15.6-in displays on page Remove the palm rest (see Remove the hard drive (see Remove the top cover (see Remove the modem module:...

  • Page 122: Audio Board

    Audio board NOTE: The spare part number for the audio board is 598684-001. Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 123 Remove the audio board (4) by pulling the module straight up and off the computer. Reverse this procedure to install the audio board. Component replacement procedures 113...

  • Page 124: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description System board with UMA graphics and RTC battery System board with UMA graphics, WWAN capability, and RTC battery System board with discrete graphics and RTC battery System board with discrete graphics, WWAN capability, and RTC battery for use in 4720s models System board with UMA graphics and RTC battery for use only in the People's Republic of China and Russia...
  • Page 125 Remove the hard drive (see Remove the top cover (see Top cover on page When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Memory module (see Memory module on page ●...
  • Page 126 Disconnect the power cable (1) from the system board and the connector (2) from the computer. Disconnect the RJ11 cable (1) from the system board and the connector (2) from the computer. 116 Chapter 4 Removal and replacement procedures...

  • Page 127: Usb Connector Assembly

    Remove the screw (1) that secures the USB to the computer, disconnect the cable (2) from the system board and then, remove the device (3) from the computer. Reverse this procedure to install the system board. USB connector assembly NOTE: The USB connector assembly is included in the Cable Kit, spare part number 603188-001 for computers with 17.3-in displays and in 599807-001 for computers with 15.6-in displays.
  • Page 128 Remove the thermal shield (see Remove the display assembly (see on page 89 Remove the palm rest (see Remove the hard drive (see Remove the top cover (see Remove the USB connector assembly: Position the computer right-side up with the right side toward you. Remove the Phillips PM2.5×3.0 screw (1) that secures the USB connector assembly to the base enclosure.

  • Page 129: Rj-11 Connector Assembly

    RJ-11 connector assembly NOTE: The RJ-11 connector assembly is included in the Base Cable Kit, spare part number 603188-001 for 17.3-in computers and 599807-001 for 15.6-in computers. Before removing the RJ-11 connector assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 130: Power Connector Assembly

    Lift the R-11 connector (2) from its holder and out of the base enclosure. Reverse this procedure to install the RJ-11 connector assembly. Power connector assembly NOTE: The power connector assembly is included in the Base Cable Kit, spare part number 603188-0001 for computers with 17.3-in displays and 599807-001 for computers with 15.6-in displays.
  • Page 131 Thermal shield (see Thermal shield on page Display assembly (see Display assembly on computers with 15.6-in displays on page Palm rest (see Palm rest on page Hard drive (see Hard drive on page Top cover (see Top cover on page Remove the power connector assembly: Position the computer right-side up with the right side toward you.

  • Page 132: Computer Setup

    Computer Setup Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer or your operating system.

  • Page 133: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter BIOS Setup. Select the File, Security, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ●...

  • Page 134: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer or your operating system. File menu Select System Information Set System Date and Time...
  • Page 135 Select Ignore Changes and Exit Save Changes and Exit To do this Cancel any changes entered during the current session. Then exit and restart the computer. Save any changes entered during the current session. Then exit and restart the computer. Your changes go into effect when the computer restarts.

  • Page 136: Security Menu

    Reset/clear the fingerprint reader ownership (select models only; disabled by default). Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Enable/disable Anti-theft Protection.

  • Page 137: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer or your operating system. Select Language Boot Options To do this Change the Computer Setup language. ● Set a startup menu delay (in seconds). ●...
  • Page 138 Select Device Configurations 128 Chapter 5 Computer Setup To do this ● Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows operating system is not running. ◦...
  • Page 139 Availability of these options above varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable preboot authentication on HP QuickLock boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default).
  • Page 140 Select Built-In Device Options 130 Chapter 5 Computer Setup To do this ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device (select models only; enabled by default). ● Enable/disable embedded WLAN device (enabled by default). ●...
  • Page 141 Select Port Options AMT Options (select models only) Set Security Level Restore Security Defaults To do this NOTE: All port options are enabled by default. ● Enable/disable the serial port (select models only). ● Enable/disable the parallel port (select models only). ●...

  • Page 142: Specifications

    Specifications Computer specifications Dimensions – 15.6-in Depth Width Height (front to rear) Dimensions – 17.3-in Depth Width Height (front to rear) Weight – 15.6-in (equipped with optical drive, WXGA display assembly, 1 memory module, hard drive, and 6-cell battery) Weight – 17.3-in (equipped with optical drive, WXGA display assembly, 1 memory module, hard drive, and 6-cell battery) Input power...

  • Page 143: 17.3-In Display Specifications

    Operating Nonoperating Shock Operating Nonoperating Random vibration Operating Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.3-in display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Format...

  • Page 144: In Display Specifications

    15.6-in display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Format Configuration Backlight Response Time Total power consumption Viewing angle @ CR>10 134 Chapter 6 Specifications Metric U.S. 21.0 cm 8.3 in 35.98 cm 14.2 in 39.1 cm 15.6 in Up to 16.8 million...

  • Page 145: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 146: Dvd-Rom Drive Specifications

    DVD-ROM Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 136 Chapter 6 Specifications DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge <...

  • Page 147: Dvd±Rw Double-Layer Combo Drive Specifications

    DVD±RW Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW),...

  • Page 148: Blu-Ray Disc Rom Drive With Supermulti Dvd±R/Rw Double-Layer Specifications

    Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read 1X BD-RE read Transfer mode...

  • Page 149: Backup And Recovery

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup.
  • Page 150 Note the following when backing up: ● Store personal files in the Documents folder, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.

  • Page 151: Performing A Recovery

    Driver Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section in this guide. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads.

  • Page 152: Using F11

    Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11, follow these steps: If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition. To find the partition, select Start > Computer. NOTE:...

  • Page 153: Backup And Recovery In Windows Vista

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 154: Performing A Recovery

    To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press To copy the entire screen, press Open a word-processing document, and then select Edit > Paste. The screen image is added to the document. Save the document.

  • Page 155: Using The Windows Recovery Tools

    If possible, back up all personal files. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer. NOTE:...

  • Page 156: Using A Windows Vista Operating System Dvd (Purchased Separately)

    To recover the original hard drive image using f11, follow these steps: If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition. To find the partition, select Start > Computer. NOTE: If the HP Recovery partition has been deleted, you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc (both purchased separately).

  • Page 157: Backup And Recovery In Windows Xp

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 158: Performing A Recovery

    The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. To recover your operating system and programs, follow these steps: If possible, back up all personal files.
  • Page 159 Turn on the computer. Follow the on-screen instructions to install the operating system. After the operating system is installed, remove the Operating System disc and insert the Driver Recovery disc. Follow the on-screen instructions to install the drivers and programs. Backup and recovery in Windows XP 149...

  • Page 160: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Audio-out (headphone) 150 Chapter 8 Connector pin assignments Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground...

  • Page 161: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 151...

  • Page 162: Hdmi

    HDMI 152 Chapter 8 Connector pin assignments Signal Transition minimized differential signal (TMDS) data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock-...

  • Page 163: Modem)

    RJ-11 (modem) Signal Unused Ring Unused Unused Unused RJ-11 (modem) 153...

  • Page 164: Network)

    RJ-45 (network) Universal Serial Bus 154 Chapter 8 Connector pin assignments Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Signal +5 VDC Data - Data + Ground...

  • Page 165: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 166: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 167: Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 168 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 169 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
  • Page 170 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 171 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 172 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 173: Index

    Index AC adapter identifying 19 spare part numbers 36 AC adapter light, identifying 15 AMT options AMT setup prompt (Ctrl-P) 131 firmware progress event support. 131 firmware verbosity 131 initiate Intel CIRA 131 termiinal emulation mode 131 unconfigure AMT on next boot 131 USB key provisioning support 131...
  • Page 174 (audio-out) jack pin assignments 150 heat sink removal 78 spare part number 78 hinge, spare part number 94, 101 HP QuickLook HP QuickLook light, identifying 11 HP QuickWeb light, identifying 11 internal display switch, identifying 12, 17 internal microphone, identifying 17...
  • Page 175 Media Card Reader, identifying 14 memory module product description 3 removal 60 spare part numbers 29, 60 microphone (audio-in) jack identifying 14 pin assignments 150 Misc LCD Cable Kit contents 34 spare part number 34 model name 1 modem jack, pin assignments 153 modem module product description 4...
  • Page 176 Automatic DriveLock 126 change password 126 Disk Sanitizer 126 DriveLock 126 fingerprint reader reset 126 HP SpareKey 126 HP SpareKey enrollment 126 password policy 126 set up BIOS administrator password 126 System IDs 126 user management 126 security, product description 6...

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