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HP ProBook 4520s Maintenance And Service Manual

Hp probook 4520s: user guide.

 
HP ProBook 4520s Notebook PC
HP ProBook 4720s Notebook PC
Maintenance and Service Guide

Summary of Contents

  • Page 1

    HP ProBook 4520s Notebook PC HP ProBook 4720s Notebook PC Maintenance and Service Guide...

  • Page 2

    Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3

    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4

    Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 9 Top Components ... 9 TouchPad ... 9 Lights ... 11 Buttons, switches, and speakers (select models only) ... 12 Keys ... 13 Front components ... 14 Right-side components ...

  • Page 6: Table Of Contents

    Grounding guidelines ... 45 Component replacement procedures ... 48 Service tag ... 48 Computer feet ... 49 Battery ... 50 Switch cover and keyboard ... 51 Memory module ... 55 Optical drive ... 56 Power button board ... 58 Speakers ... 60 Thermal shield ...

  • Page 7: Table Of Contents

    6 Specifications ... 121 Computer specifications ... 121 17.3-in display specifications ... 122 15.6-in display specifications ... 123 Hard drive specifications ... 124 DVD-ROM Drive specifications ... 125 DVD±RW Double-Layer Combo Drive specifications ... 126 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer specifications ... 127 7 Backup and recovery ...

  • Page 8

    10 Recycling ... 146 Battery ... 146 Display ... 146 Index ... 152 viii...

  • Page 9: Product Description

    Product description Category Product Name Processors Chipsets Graphics Panels Description HP ProBook 4520s Notebook PC HP ProBook 4720s Notebook PC Intel® Core™ processors ● i7-620M, 2.26-GHz (Turbo up to 3.33 GHz), 4MB L3 cache ● i5-540M, 2.53-GHz (Turbo up to 3.06 GHz), 3MB L3 cache ●...

  • Page 10

    2048-MB total system memory (2048- MB × 1) ● 2048-MB total system memory (1024- MB × 2, dual-channel) ● 1024-MB total system memory (1024- MB × 1) HP ProBook HP ProBook HP ProBook 4520s UMA 4520s 4720s discrete discrete •...

  • Page 11

    Supports the following drives: ● 500-GB, 7200-rpm ● 320-GB, 7200-rpm ● 250-GB, 7200-rpm HP 3D DriveGuard (not available on Linux) Optical drives Fixed, no modular requirements SATA 12.7-mm tray load Supports option of no optical drive Supports the following drives: ●...

  • Page 12

    Integrated personal area network (PAN) options by way of Bluetooth® module: Support option for no-WPAN Bluetooth 2.1 Integrated WWAN options by way of HP Mobile Broadband Module: Supports only HP certified WWAN options WWAN module UNDP Gobi2 including GPS with 2 antennas (not available with Linux or...

  • Page 13

    Windows 7 Professional with Office 2007 Personal (Japan only) Windows 7 Professional with Office 2007 Personal with PowerPoint (Japan only) Windows 7 Professional with Office 2007 Professional (Japan only) HP ProBook HP ProBook HP ProBook 4520s UMA 4520s 4720s discrete discrete •...

  • Page 14

    Office 2007 Personal with PowerPoint (Japan only) Preinstalled: Windows 7 Professional 32 (Japan only) Windows 7 Home Premium 32 (Japan only) Windows Vista Home Basic 32 with MS Basics (Japan only) HP ProBook HP ProBook HP ProBook 4520s UMA 4520s 4720s discrete discrete •...

  • Page 15

    Windows Vista Office Ready DVD Certified: Microsoft® WHQL Web Support: All Windows Vista 64 versions Windows 7 Professional 64 versions Serviceability End-user replaceable parts: AC adapter Battery (system) HP ProBook HP ProBook HP ProBook 4520s UMA 4520s 4720s discrete discrete •...

  • Page 16

    Category Chapter 1 Product description Description Hard drive Memory module Optical drive WLAN module WWAN module HP ProBook HP ProBook HP ProBook 4520s UMA 4520s 4720s discrete discrete • • • • • • • • • • • •...

  • Page 17: External Component Identification, Top Components, Touchpad

    External component identification NOTE: Depending on the operating system installed on your comouter, some components may function differently than described. Some functionality may not be supported by the operating system installed on your computer. Top Components TouchPad Component TouchPad off indicator light TouchPad zone* Left TouchPad button Description...

  • Page 18

    Component Right TouchPad button *This table describes factory settings. Chapter 2 External component identification Description Functions like the right button on an external mouse.

  • Page 19: Lights

    Lights NOTE: Your computer may look slightly different from the illustration in this section. Component TouchPad off indicator Caps lock light HP QuickLook light HP QuickWeb light Power light Wireless light Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on.

  • Page 20: Buttons, Switches, And Speakers (select Models Only)

    Buttons, switches, and speakers (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Component Speakers (2) Internal display switch Power button Fingerprint reader (select models only) Chapter 2 External component identification Description Produce sound. Turns off the display if the display is closed while the power is on.

  • Page 21: Keys

    Keys Component Windows logo key Windows applications key Integrated numeric keypad keys Function keys Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, the num lk Displays the Windows Start menu.

  • Page 22: Front Components, Right-side Components

    Chapter 2 External component identification Description ● Blinking white: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Supports the following optional digital card formats: ● Memory Stick ●...

  • Page 23

    Component USB ports (2) RJ-11 (modem) jack (select models only) Optical drive (select models only) Optical drive light (select models only) AC adapter light Power connector Description Connect optional USB devices. Connects a modem cable. Reads optical discs and, on select models, also writes to optical discs.

  • Page 24: Left-side Components

    Left-side components Component Security cable slot Vent External monitor port RJ-45 (network) jack HDMI port Combo eSATA/USB port USB port ExpressCard slot Chapter 2 External component identification Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

  • Page 25: Bottom Components, Display

    Bottom components Component Battery release latches (2) Battery bay SIM slot (select models only) Display NOTE: Your computer may look slightly different from the illustration in this section. Description Release the battery from the battery bay. Holds the battery. Contains a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay.

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    Component Internal display switch Internal microphone Webcam light (select models only) Webcam (select models only) Chapter 2 External component identification Description Turns off the display if the display is closed while the power is on. Records sound. On: The webcam is in use. Records audio and video and captures still photographs.

  • Page 27: Wireless Antennas

    Wireless antennas The antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component WWAN antennas (2)* (select models only) WLAN antennas (2)* *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 28: Additional Hardware Components

    Additional hardware components Component Power cord* Battery* AC adapter *Batteries and power cords vary in appearance by country or region. Chapter 2 External component identification Description Connects an AC adapter to an AC outlet. Powers the computer when the computer is not plugged into external power.

  • Page 29: Illustrated Parts Catalog, Service Tag

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/product number (p/n): This number provides specific information about the product's hardware components.

  • Page 30: Computer Major Components

    Computer major components Item Description Display assembly (includes microphone, 2 WLAN antenna transceivers and cables and, on select computer models, 2 WWAN antenna transceivers and cables) For use only with computers with 17.3-in displays Chapter 3 Illustrated parts catalog...

  • Page 31

    Item Description ● 17.3-in HD BrightView display assembly for use in computers equipped with webcam and WWAN (1600×900 resolution) ● 17.3-in HD BrightView display assembly (1600×900 resolution) ● 17.3-in HD AntiGlare display assembly for use in computers equipped with webcam and WWAN (1600×900 resolution) ●...

  • Page 32

    Audio board (11) Bluetooth module HP Integrated module with Bluetooth 2.1 wireless technology For use in Andorra, Argentina, Australia, Austria, Bangladesh, Belarus, Belgium, Bermuda, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Germany, Greece, French Guiana,...

  • Page 33

    Item Description System board with UMA graphics subsystem memory for use only in the People's Republic of China and Russia System board with UMA graphics subsystem memory and WWAN for use only in the People's Republic of China and Russia (14) Power connector (part of Base Cable Kit 603188-001 for computers with 17.3-in displays and Base Cable Kit 599807-001 for computers with 15.6-in displays)

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    Item Description ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican...

  • Page 35

    Description i5-540M, 2.53-GHz, 3-MB cache i7-620M, 2.26-GHz, 4-MB cache (19) RTC battery (20) HP un2420 Broadband Module (21) Optical drive extender for use only in computers with 17.3-in displays (22) Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Base Cable Kit , spare part numbers 599807-001.

  • Page 36: Display Assembly Components

    Display assembly components Item Description Display bezel For use in computers with 17.3-in displays without webcam For use in computers with 15.6-in displays without webcam For use in computers with 17.3-in displays with webcam For use in computers with 15.6-in displays with webcam Webcam module Display (For Reference only.

  • Page 37: Plastics Kit

    Item Description Display Hinge Kit For use in computers with 17.3-in displays For use in computers with 15.6-in displays Microphone cable LCD Cable Kit with webcam cable For use in computers with 17.3-in displays For use in computers with 15.6-in displays WLAN and WWAN antenna transceivers and cables Display enclosure For use in computers with 17.3-in displays...

  • Page 38: Cable Kits

    Cable Kits Item Description Base Cable Kit for use in computers with 17.3-in displays, includes DC-in cable (1), USB cable (2), Bluetooth cable (3), and RJ-11 cable (4). for use in computers with 15.6-in displays, includes DC-in cable (1), USB cable (2), Bluetooth cable (3), and RJ-11 cable (4).

  • Page 39

    Item Description Misc LCD Cable Kit for use in computers with 15.6-in displays, includes microphone cable (1), WWAN transceiver with cable (2), and WLAN transceiver with cable (3) for use in computers with 17.3-in displays, includes items (1), (2), and (3) Microphone cable, lengths differ for 17.3-in and 15.6-in computers WWAN transceiver with cable, lengths differ for 17.3-in and 15.6-in computers WLAN transceiver with cable, lengths differ for 17.3-in and 15.6-in computers...

  • Page 40: Mass Storage Devices

    Item Description for use in computers with 17.3-in displays for use in computers with 15.6-in displays LCD Cable without webcam cable for use in computers with 17.3-in displays for use in computers with 15.6-in displays Mass storage devices Item Description Hard drive (includes bracket) 500-GB, 7200-rpm 320-GB, 7200-rpm...

  • Page 41: Miscellaneous Parts

    Miscellaneous parts Description AC adapters 65-W AC adapter for use in computers with UMA graphics 90-W Slimline PFC AC adapter for use in computers with discrete graphics Power cords For use in Argentina For use in Australia and New Zealand For use in Brazil For use in Denmark For use in Europe, the Middle East, and Africa...

  • Page 42

    Description Screw Kit, includes: ● (5) Phillips 2.0×2.0 screws ● (5) Phillips 2.0×2.5 broadhead screws ● (5) Phillips 2.0×2.5 screws ● (5) Phillips 2×7.0 screws ● (5) Phillips 2.5×3.0 screws ● (5) Phillips 2.5×5.0 screws ● (5) Torx 2.5×5.0 screws ●...

  • Page 43: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 449137-001 RTC battery 463955-001 90-W Slimline PFC AC adapter for use in computers with discrete graphics 463958-001 65-W AC adapter for use in computers with UMA graphics 490371-001 Power cord for use in the United States 490371-011 Power cord for use in Australia and New Zealand 490371-021...

  • Page 44

    Modem module for use in all countries and regions except Australia and New Zealand 510100-011 Modem module for use in Australia and New Zealand 531993-001 HP un2420 Broadband Module 537921-001 Bluetooth module with Bluetooth 2.1 wireless technology 572509-001 Intel Centrino Advanced-N6200 802.11a/b/g/n 2x2 WLAN for use in Andorra, Antigua and Barbuda,...

  • Page 45

    Spare part Description number 572520-001 Intel Wi-Fi Link 1000, 802.11b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Barbados, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Guadeloupe, Guam, Georgia, Germany, Ghana, Greece, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,...

  • Page 46

    Spare part Description number 598674-001 Switch cover with power button switch for use in computers with 15.6-in displays 598675-001 Switch cover with power button switch for use in computers with 17.3-in displays 598677-001 Fan/heat sink assembly for computers with discrete graphics 598678-001 Rubber Kit, includes: 4 rubber feet, 2 back edge screw covers and 4 mylar screw covers for LCD bezel.

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    Spare part Description number 598691-231 Keyboard for use in Slovakia on computers with 15.6-in displays 598691-251 Keyboard for use in Russiaon computers with 15.6-in displays 598691-261 Keyboard for use in Bulgaria on computers with 15.6-in displays 598691-281 Keyboard for use in Thailand on computers with 15.6-in displays 598691-291 Keyboard for use in Japan on computers with 15.6-in displays 598691-A41...

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    Spare part Description number 598692-221 Keyboard for use in the Czech Republic on computers with 17.3-in displays 598692-231 Keyboard for use in Slovakia on computers with 17.3-in displays 598692-251 Keyboard for use in Russia on computers with 17.3-in displays 598692-261 Keyboard for use in Bulgaria on computers with 17.3-in displays 598692-281 Keyboard for use in Thailand on computers with 17.3-in displays...

  • Page 49

    Spare part Description number 598867-001 System board with UMA graphics subsystem memory 598868-001 System board with discrete graphics subsystem memory 598869-001 System board with UMA graphics subsystem memory and WWAN 599804-001 Palm rest for use in computers with 15.6-in displays with TouchPad, fingerprint reader, and cables 599805-001 Palm rest for use in computers with 17.3-in displays with TouchPad, fingerprint reader, and cables 599806-001...

  • Page 50

    Spare part Description number 605168-001 System board with UMA graphics subsystem memory for use only in the People's Republic of China and Russia 605169-001 System board with discrete graphics subsystem memory for use only in the People's Republic of China and Russia 605170-001 System board with UMA graphics subsystem memory and WWAN for use only in the People's Republic of...

  • Page 51: Removal And Replacement Procedures, Preliminary Replacement Requirements, Tools Required, Service Considerations, Plastic Parts

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 52: Cables And Connectors, Drive Handling

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 53: Grounding Guidelines, Electrostatic Discharge Damage

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 54: Packaging And Transporting Guidelines, Workstation Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 55: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 56: Service Tag, Component Replacement Procedures

    Component replacement procedures This section provides removal and replacement procedures. There are many screws, in many different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 57: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 598678-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures...

  • Page 58: Battery

    Battery Description 8-cell, 73-Wh, 2.55-Ah Li-on battery for use in computers with 17.3-in displays 6-cell, 47-Wh, 2.2-Ah Li-on battery for use in computers with 15.6-in displays 6-cell, 93-Wh, 2.8-Ah Li-on battery for use in computers with 15.6-in displays Before disassembling the computer, follow these steps: Shut down the computer.

  • Page 59: Switch Cover And Keyboard

    Switch cover and keyboard Description Switch cover with power button board For use in computers with 17.3-in displays For use in computers with 15.6-in displays Keyboards for use in computers with 17.3-in displays Keyboards for use in computers with 15.6-in displays NOTE: For a detailed list of available keyboards, see Before removing the switch cover and keyboard, follow these steps:...

  • Page 60

    To remove the switch cover, remove the following: (1) Two screw covers on the rear edge of the computer (2) Two PM2.5×2.5 screws (3) Three PM2.0×2.5 broadhead screws located in the battery bay Open the computer as far as possible. Slide the switch cover back (1), and then remove it from the computer (2).

  • Page 61

    Remove the two Phillips PM2.5×5.0screws that secure the keyboard to the computer. Slide the keyboard back toward the display (1), and then rotate it forward (2) until it rests upside- down (3) the palm rest. Component replacement procedures...

  • Page 62

    Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board. NOTE: Only disconnect the keyboard cable from the system board when replacing the keyboard or removing the top cover. It is not recommended that you disconnect the cable unless it is absolutely necessary.

  • Page 63: Memory Module

    Memory module NOTE: When adding a second memory module, be sure it is the same type and speed as the installed memory module. Description 2-GB (PC3-10600, 1333-MHz, DDR3) 1-GB (PC3-10600, 1333-MHz, DDR3 Before removing the memory module, follow these steps: Shut down the computer.

  • Page 64: Optical Drive

    Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Optical drive NOTE: All optical drive spare part kits include an optical drive bezel.

  • Page 65

    Remove the battery (see Battery on page Remove the switch cover and keyboard (see NOTE: It is not necessary to disconnect the keyboard cable from the system board to remove the optical drive. Remove the optical drive: Position the computer with the right side toward you. Remove the Phillips PM2.5×5.0 screw (1) that secures the optical drive to the computer.

  • Page 66: Power Button Board

    Remove the optical drive bracket (2). Reverse this procedure to reassemble and install an optical drive. Power button board Description Switch cover with power button board For use in computers with 17.3-in displays For use in computers with 15.6-in displays Before removing the power button board, follow these steps: Shut down the computer.

  • Page 67

    Remove the power button board. Release the ZIF connector (1) and disconnect the ribbon cable (2) from the system board. Remove the screw (1) that secures the power button board to the base pan and the slide the board out of the retainer (2) to the left (3) to remove it. Reverse this procedure to install the power button board.

  • Page 68: Speakers

    Speakers Description For use in computers with 17.3-in displays For use in computers with 15.6-in displays Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 69

    Remove the cables from the routing channels and lift the speakers (3) from the computer. Remove the speakers from the 15.6-in computer: Remove the two PM2.5x6.0 screws (1) that secure the speakers to the top cover. Disconnect the speaker cable connector (2) from the system board. Component replacement procedures...

  • Page 70: Thermal Shield

    Remove the cables from the routing channels and the speakers (3) from the computer. Reverse this procedure to install the speakers. Thermal shield NOTE: The spare part number for the thermal shield is 603700-001. Before removing the thermal shield, follow these steps: Shut down the computer.

  • Page 71

    Remove the thermal shield on the 17.3-in computer: Position the computer right-side up with the front toward you. Remove the PM2.5×3.0 screw (1) from the thermal shield. Raise the thermal shield (2) and remove it (3) from the computer. Remove the thermal shield on the 15.6-in computer: Position the computer right-side up with the front toward you.

  • Page 72

    Reverse this procedure to reassemble and install an optical drive. Chapter 4 Removal and replacement procedures...

  • Page 73: Wlan Module

    WLAN module Description Intel Centrino Advanced-N6200 802.11 a/b/g/n 2x2 For use in Andorra, Antigua & Barbuda, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Ghana, Greece, Guam, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica.

  • Page 74

    Description ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,...

  • Page 75

    Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 76: Wwan Module

    NOTE: Only computers with UMA graphics include a WWAN module. NOTE: The spare part number for the HP un2420 Broadband Module is 531993-001. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 77: Heat Sink And Fan

    Remove the battery (see Remove the switch cover and keyboard (see Remove the WWAN module: Position the computer right-side up with the front toward you. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module. NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue WWAN antenna cable is connected to the WWAN module “Aux”...

  • Page 78

    Description Heat sink for use in computers with UMA graphics subsystems Heat sink for use in computers with discrete graphics subsystems Before removing the heat sink, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 79

    Disconnect the fan cable from the system board (7), and then remove the heat sink (8). Component replacement procedures...

  • Page 80

    Clean the thermal material from the surfaces of the heat sink components (1) and (3) and from the system board (2) and (4) when the heat sink is removed. Replacement thermal material is included with all heat sink, system board, and processor spare part kits. ●...

  • Page 81

    Disconnect the fan cable from the system board (5), and remove the heat sink (6). Component replacement procedures...

  • Page 82: Processor

    Clean the thermal material from the surfaces of the heat sink components (1) and the system board (2) each time the heat sink is removed. Replacement thermal material is included with all heat sink, system board, and processor spare part kits. Reverse this procedure to install the heat sink and fan.

  • Page 83

    Before removing the processor, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 84: Palm Rest

    Reverse this procedure to install the processor. Palm rest Description Palm rest for 17.3-in displays (includes TouchPad) Palm rest for 17.3-in displays with fingerprint reader (includes TouchPad) Palm rest for 15.6-in displays (includes TouchPad) Palm rest for 15.6-in displays with red trim (includes TouchPad) Palm rest for 15.6-in displays with fingerprint reader (includes TouchPad) Palm rest for 15.6-in displays with fingerprint reader with red trim (includes TouchPad) Before removing the palm rest, follow these steps:...

  • Page 85

    Release the ZIF connectors (1) and (3) to which the TouchPad and fingerprint cables are connected, and then disconnect the cables (2) and (4) from the system board. NOTE: Only select models are equipped with fingerprint readers. Remove the palm rest. Reverse this procedure to install the palm rest.

  • Page 86: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket. Description 500-GB, 7200-rpm hard drive 320-GB, 7200-rpm hard drive 250-GB, 7200-rpm hard drive Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 87

    Remove the hard drive (4) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive bracket screws (1) from each side of the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.

  • Page 88: Display Assembly On Computers With 17.3-in Displays

    Display assembly on computers with 17.3-in displays NOTE: The Miscellaneous LCD Cable Kit, spare part number 599806-001, includes 2 WLAN antenna transceivers and cables. Description For use only with computers with 17.3-in displays ● 17.3-in HD BrightView display assembly for use in computers equipped with webcam and WWAN (1600×900 resolution) ●...

  • Page 89

    Disconnect and remove the WLAN wireless antenna cables (4) from the tape, clips, and routing channels built into the top cover. Remove the display assembly: CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. Remove the six Torx M2.5×6.0 screws (1) that secure the display assembly to the computer.

  • Page 90

    Lift the display assembly (2) straight up. If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the two mylar screw covers (1) at the bottom corners of the display and the two Torx M2.0×6.0 screws (2) that secure the display bezel to the display assembly.

  • Page 91

    When the bezel is free, lift it (4) from the display. If it is necessary to replace the webcam module, gently pull the webcam module away from the double-sided tape on the display enclosure (1) and disconnect the webcam cable from the module (2).The webcam module with cable can be ordered by using spare part number 598671-001.

  • Page 92

    If it is necessary to replace the display hinges, remove the display panel by removing the two Torx M2.0×6.0 screws (1) that secure the panel to the top of the display enclosure, and then remove the four Torx M2.0×6.0 screws (2) located at the hinge arms. This will allow the panel to be lifted from the enclosure.

  • Page 93

    Disconnect the display cable from the back of the display panel (3) and remove the webcam cable (4) from the raceway. The display cable is spared in the LCD cable kit, spare part number 599806-001. Reverse this procedure to reassemble and install the display assembly. Component replacement procedures...

  • Page 94: Display Assembly On Computers With 15.6-in Displays

    Display assembly on computers with 15.6-in displays NOTE: For information about removing the display from 17.3-in models, see computers with 17.3-in displays on page NOTE: The Miscellaneous LCD Cable Kit, spare part number 599806-001, includes 2 WLAN antenna transceivers and cables. Description For use only with computers with 15.6-in displays ●...

  • Page 95

    Disconnect the power button cable from the system board (see Remove the speakers (see Speakers on page Remove the thermal shield (see Remove the display cables: Remove the tape that holds the cables in place(1). Disconnect the display and webcam cables from the system board and from the routing channels.

  • Page 96

    Lift the display assembly up and off the computer (2). If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the two mylar screw covers (1) and the 2 Torx M2.5×6.0 screws (2) that secure the display bezel to the display assembly.

  • Page 97

    Lift the bezel (4) until it disengages completely. If it is necessary to replace the webcam module, gently pull the webcam module away from the double-sided tape on the display enclosure (1) and disconnect the webcam cable from the module (2).

  • Page 98

    Remove the display panel from the housing (3). Remove the six Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel, and then remove the display hinges (2). The left and right display hinges are available in the Hinge Kit, spare part number 598679-001 for computers with 15.6-in displays.

  • Page 99

    Remove the webcam cable (3)from the raceway and then, remove the cable assembly (4). NOTE: The cables are attached to the display panel with adhesive tape. To remove the WLAN and WWAN antennas: Peel the WLAN (1) and WWAN (2) antenna receivers from the housing. Route the antenna cables (3) out of the routing channels in the inside of the display housing.

  • Page 100: Top Cover

    Top cover NOTE: The top cover removal procedures differ for 17.3-in and 15.6-in computers. Description Top cover for use in computers with 17.3-in displays Top cover for use in computers with 15.6-in displays Before removing the top cover, follow these steps: Shut down the computer.

  • Page 101

    Disconnect the power button board cable from the system board by releasing the ZIF connector (1), and then disconnecting the cable (2). Remove the 17 Torx M2.5×6.0 screws that secure the top cover to the computer. Component replacement procedures...

  • Page 102

    Remove the ExpressCard bezel (1), then angle the top cover up (2), and lift it up (3) until it disengages from the base enclosure. Remove the top cover on 15.6-in computers: Position the computer right-side up with the front toward you. Disconnect the power button board cable from the system board by releasing the ZIF connector (1), and then disconnecting the cable (2).

  • Page 103

    Remove the 10 Torx M2.5×6.0 screws that secure the top cover to the computer. Remove the ExpressCard bezel (1), then angle the top cover up (2), and lift it up (3) until it disengages from the base enclosure. Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 104: Rtc Battery

    RTC battery Description RTC battery Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 105

    Release the RTC battery from the socket (1) on the system board and lift the battery (2) up. Reverse this procedure to install the RTC battery. Component replacement procedures...

  • Page 106: Bluetooth Module

    30 for more Cable Kit spare part number information. Description HP Integrated Bluetooth 2.1 module for use in all countries and regions except Japan and Asia Pacific countries and regions Before removing the Bluetooth module, follow these steps: Shut down the computer.

  • Page 107: Modem Module

    Remove the Bluetooth antenna (3) from the base enclosure. Reverse this procedure to install the Bluetooth module. Modem module Description For use in all countries and regions except Australia and New Zealand For use only in Australia and New Zealand Before removing the modem module, follow these steps: Shut down the computer.

  • Page 108

    Remove the power button board cable (see Remove the speakers (see Remove the thermal shield (see Remove the display assembly (see on page 80 Remove the palm rest (see Remove the hard drive (see Remove the top cover (see Remove the modem module: Position the computer right-side up with the front toward you.

  • Page 109: Audio Board

    Audio board NOTE: The spare part number for the audio board is 598684-001. Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 110

    Remove the audio board (4) by pulling the module straight up and off the computer. Reverse this procedure to install the audio board. 102 Chapter 4 Removal and replacement procedures...

  • Page 111: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description System board with UMA graphics and RTC battery System board with UMA graphics, WWAN capability, and RTC battery System board with discrete graphics and RTC battery System board with discrete graphics, WWAN capability, and RTC battery System board with UMA graphics and RTC battery for use only in the People's Republic of China and Russia...

  • Page 112

    When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Memory module (see ● WLAN module (see ● WWAN module (see ● Modem module (see ●...

  • Page 113

    Disconnect the power cable (1) from the system board and the connector (2) from the computer. Disconnect the RJ11 cable (1) from the system board and the connector (2) from the computer. Component replacement procedures 105...

  • Page 114: Usb Connector Assembly

    Remove the screw (1) that secures the USB to the computer, disconnect the cable (2) from the system board and then, remove the device (3) from the computer. Reverse this procedure to install the system board. USB connector assembly NOTE: The USB connector assembly is included in the Cable Kit, spare part number 603188-001 for computers with 17.3-in displays and in 599807-001 for computers with 15.6-in displays.

  • Page 115: Rj-11 Connector Assembly

    Remove the thermal shield (see Remove the display assembly (see on page 80 Display assembly on computers with 15.6-in displays on page Remove the palm rest (see Remove the hard drive (see Remove the top cover (see Remove the USB connector assembly: Position the computer right-side up with the right side toward you.

  • Page 116

    Before removing the RJ-11 connector assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 117: Power Connector Assembly

    Lift the R-11 connector (2) from its holder and out of the base enclosure. Reverse this procedure to install the RJ-11 connector assembly. Power connector assembly NOTE: The power connector assembly is included in the Base Cable Kit, spare part number 603188-0001 for computers with 17.3-in displays and 599807-001 for computers with 15.6-in displays.

  • Page 118

    Thermal shield (see Display assembly (see Display assembly on computers with 15.6-in displays on page Palm rest (see Hard drive (see Top cover (see Remove the power connector assembly: Position the computer right-side up with the right side toward you. Disconnect the cable from the system board (1) and remove the tape and cable from the routing channel in the base enclosure.

  • Page 119: Starting Computer Setup, Using Computer Setup, Navigating And Selecting In Computer Setup, Computer Setup

    Computer Setup Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer or your operating system.

  • Page 120: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter BIOS Setup. Select the File, Security, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ●...

  • Page 121: Computer Setup Menus, File Menu

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer or your operating system. File menu Select System Information Set System Date and Time...

  • Page 122

    Select Ignore Changes and Exit Save Changes and Exit 114 Chapter 5 Computer Setup To do this Cancel any changes entered during the current session. Then exit and restart the computer. Save any changes entered during the current session. Then exit and restart the computer.

  • Page 123: Security Menu

    Reset/clear the fingerprint reader ownership (select models only; disabled by default). Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Enable/disable Anti-theft Protection.

  • Page 124: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer or your operating system. Select Language Boot Options 116 Chapter 5 Computer Setup To do this Change the Computer Setup language. ● Set a startup menu delay (in seconds).

  • Page 125

    Select Device Configurations To do this ● Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows operating system is not running. ◦...

  • Page 126

    Availability of these options above varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable preboot authentication on HP QuickLock boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default).

  • Page 127

    Select Built-In Device Options To do this ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device (select models only; enabled by default). ● Enable/disable embedded WLAN device (enabled by default). ● Enable/disable embedded Bluetooth device (enabled by default).

  • Page 128

    Select Port Options AMT Options (select models only) Set Security Level Restore Security Defaults 120 Chapter 5 Computer Setup To do this NOTE: All port options are enabled by default. ● Enable/disable the serial port (select models only). ● Enable/disable the parallel port (select models only). ●...

  • Page 129: Specifications, Computer Specifications

    Specifications Computer specifications Dimensions – 15.6-in Depth Width Height (front to rear) Dimensions – 17.3-in Depth Width Height (front to rear) Weight – 15.6-in (equipped with optical drive, WXGA display assembly, 1 memory module, hard drive, and 6-cell battery) Weight – 17.3-in (equipped with optical drive, WXGA display assembly, 1 memory module, hard drive, and 6-cell battery) Input power...

  • Page 130: In Display Specifications

    Operating Nonoperating Shock Operating Nonoperating Random vibration Operating Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.3-in display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Format...

  • Page 131

    15.6-in display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Format Configuration Backlight Response Time Total power consumption Viewing angle @ CR>10 Metric U.S. 21.0 cm 8.3 in 35.98 cm 14.2 in 39.1 cm 15.6 in Up to 16.8 million 500:1 (min BrightView), 300:1 (min AntiGlare)) 200 nits (typical)

  • Page 132: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

  • Page 133: Dvd-rom Drive Specifications

    DVD-ROM Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge <...

  • Page 134: Dvd±rw Double-layer Combo Drive Specifications

    DVD±RW Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode 126 Chapter 6 Specifications Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I...

  • Page 135: Blu-ray Disc Rom Drive With Supermulti Dvd±r/rw Double-layer Specifications

    Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read 1X BD-RE read Transfer mode...

  • Page 136: Backup And Recovery, Backup And Recovery In Windows 7, Overview, Backing Up Your Information

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup.

  • Page 137

    Note the following when backing up: ● Store personal files in the Documents folder, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.

  • Page 138: Performing A Recovery, Using The Windows Recovery Tools

    Driver Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section in this guide. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads.

  • Page 139: Using F11, Using A Windows 7 Operating System Dvd (purchased Separately)

    Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11, follow these steps: If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition. To find the partition, select Start > Computer. NOTE:...

  • Page 140: Backup And Recovery In Windows Vista, Overview, Backing Up Your Information

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 141

    To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press To copy the entire screen, press Open a word-processing document, and then select Edit > Paste. The screen image is added to the document. Save the document.

  • Page 142: Using The Windows Recovery Tools, Using F11

    If possible, back up all personal files. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer. NOTE:...

  • Page 143: Using A Windows Vista Operating System Dvd (purchased Separately)

    To recover the original hard drive image using f11, follow these steps: If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition. To find the partition, select Start > Computer. NOTE: If the HP Recovery partition has been deleted, you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc (both purchased separately).

  • Page 144: Backup And Recovery In Windows Xp, Overview, Backing Up Your Information

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 145: Recovering Your Information, Performing A Recovery, Recovering The Operating System And Programs

    The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. To recover your operating system and programs, follow these steps: If possible, back up all personal files.

  • Page 146

    Turn on the computer. Follow the on-screen instructions to install the operating system. After the operating system is installed, remove the Operating System disc and insert the Driver Recovery disc. Follow the on-screen instructions to install the drivers and programs. 138 Chapter 7 Backup and recovery...

  • Page 147: Connector Pin Assignments, Audio-in (microphone), Audio-out (headphone)

    Connector pin assignments Audio-in (microphone) Audio-out (headphone) Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) 139...

  • Page 148: External Monitor

    External monitor 140 Chapter 8 Connector pin assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock...

  • Page 149: Hdmi

    HDMI Signal Transition minimized differential signal (TMDS) data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- Consumer electronic control (CEC) Not connected...

  • Page 150: Rj-11 (modem)

    RJ-11 (modem) 142 Chapter 8 Connector pin assignments Signal Unused Ring Unused Unused Unused...

  • Page 151: Rj-45 (network), Universal Serial Bus

    RJ-45 (network) Universal Serial Bus Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Signal +5 VDC Data - Data + Ground RJ-45 (network) 143...

  • Page 152: Power Cord Set Requirements, Requirements For All Countries And Regions

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 153: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 154: Recycling, Battery, Display

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.

  • Page 155

    Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.

  • Page 156

    Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.

  • Page 157

    Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.

  • Page 158

    Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside-down. WARNING! backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel. 150 Chapter 10 Recycling The backlight contains mercury.

  • Page 159

    Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 160: Index

    Index AC adapter spare part numbers 33 AC adapter light, identifying 15 AC adapter, identifying 20 AMT options AMT setup prompt (Ctrl-P) 120 firmware progress event support. 120 firmware verbosity 120 initiate Intel CIRA 120 termiinal emulation mode 120 unconfigure AMT on next boot 120 USB key provisioning support 120...

  • Page 161

    (audio-out) jack pin assignments 139 heat sink removal 69 spare part number 69 hinge, spare part number 84, 90 HP QuickLook HP QuickLook light, identifying 11 HP QuickWeb light, identifying 11 internal display switch, identifying 12, 18 internal microphone,...

  • Page 162

    mass storage devices, spare part numbers 32 Media Card Reader, identifying 14 memory module product description 2 removal 55 spare part numbers 27, 55 microphone (audio-in) jack identifying 14 pin assignments 139 Misc LCD Cable Kit contents 31 spare part number 31 model name 1 modem jack, pin assignments 142...

  • Page 163

    Automatic DriveLock 115 change password 115 Disk Sanitizer 115 DriveLock 115 f fingerprint reader reset 115 HP SpareKey 115 HP SpareKey enrollment 115 password policy 115 set up BIOS administrator password 115 System IDs 115 user management 115 security, product description 5...

  • Page 164

    WWAN module removal 68 spare part number 68 156 Index...

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