HP ProBook 4525s Maintenance And Service Manual
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HP ProBook 4525s Maintenance And Service Manual

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HP ProBook 4525s Notebook PC
Maintenance and Service Guide

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  • Page 1 HP ProBook 4525s Notebook PC Maintenance and Service Guide...
  • Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 9 Top Components ..........................9 TouchPad ..........................9 Lights ..........................10 Buttons, switches, and speakers (select models only) ............11 Keys ........................... 12 Front components ..........................13 Right-side components ........................
  • Page 6 Grounding guidelines ......................43 Electrostatic discharge damage ................ 43 Packaging and transporting guidelines ..........44 Workstation guidelines ..............44 Equipment guidelines ............... 45 Component replacement procedures ....................46 Service tag ......................... 46 Computer feet ........................47 Battery ..........................48 Switch cover and keyboard ....................49 Memory module .........................
  • Page 7 Using Computer Setup ....................106 Navigating and selecting in Computer Setup ..........106 Restoring factory settings in Computer Setup ..........107 Computer Setup menus ....................108 File menu ......................108 Security menu ....................109 System Configuration menu ................110 7 Backup and recovery ..........................114 Backup and recovery in Windows 7 ....................
  • Page 8 10 Recycling ..............................131 Battery .............................. 131 Display .............................. 131 Index ................................. 137 viii...

  • Page 9: Product Description

    Product description Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete Product Name HP ProBook 4525s Notebook PC √ √ Processors AMD™ processors ● Phenom II P960 1.8-GHz, 2MB L2 cache Quad- √ √ Core (25W) ● Phenom II P940 1.7-GHz, 2MB L2 cache (25W) √...
  • Page 10 Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete Graphics AMD Universal Memory Architecture (UMA) graphics √ subsystem integrated with shared video memory (dynamically allocated) (ATI Mobility Radeon HD 4250) AMD Discrete Graphics ATI M93S3-LP with √ Hypermemory support. 512MB DDR3, 800MHz (ATI...
  • Page 11 500-GB, 7200-rpm ● 320-GB, 7200-rpm ● 250-GB, 7200-rpm Supports the following 12.7-mm drive: √ √ ● 750-GB, 5400-rpm HP 3D DriveGuard (not available on Linux) √ √ Optical drives Fixed, no modular requirements √ √ SATA 12.7-mm tray load √ √...
  • Page 12 Support option for no-WPAN √ √ Bluetooth 2.1 √ √ Integrated WWAN options by way of HP Mobile Broadband Module: Supports only HP certified WWAN options √ WWAN module UNDP Gobi2 including GPS with 2 √ antennas (not available with Linux or Celeron) Dual WWAN antennas (world wide 5 band) √...
  • Page 13 Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete Power requirements 65-W AC adapter with localized cable plug support √ (3-wire plug with ground pin) 90-W AC adapter with localized cable plug support √ (3-wire plug with ground pin) 6-cell, 47-Wh Li-ion battery √...
  • Page 14 Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete Windows 7 Professional 32 with Office 2007 √ √ Personal with PowerPoint (Japan only) Windows 7 Professional 32 with Office 2007 √ √ Professional (Japan only) Windows 7 Professional 32 with Office 2007 ready –...
  • Page 15 Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete Windows Vista Business 32 with Office 2007 √ √ Personal (Japan only) Windows Vista Business 32 with Office 2007 √ √ Personal with PowerPoint (Japan only) Windows Vista Business 32 with Office 2007 √...
  • Page 16 Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete Windows 7 Starter √ √ Windows 7 Home Basic 32 √ √ Windows 7 Home Premium 32 √ √ Windows 7 Home Premium 64 √ √ Windows 7 Professional 32 √...

  • Page 17: External Component Identification

    External component identification NOTE: Depending on the operating system installed on your comouter, some components may function differently than described. Some functionality may not be supported by the operating system installed on your computer. Top Components TouchPad Component Description TouchPad off indicator light To turn the TouchPad zone on and off, quickly double-tap the TouchPad off indicator.

  • Page 18: Lights

    Amber: The TouchPad is off. ● Off: The TouchPad is on. Caps lock light On: Caps lock is on. HP QuickLook light Blinking: QuickLook is being opened or closed. HP QuickWeb light Blinking: QuickWeb browser is being opened or closed. Power light ●...

  • Page 19: Buttons, Switches, And Speakers (Select Models Only)

    Buttons, switches, and speakers (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Component Description Speakers (2) Produce sound. Internal display switch Turns off the display if the display is closed while the power is on. Power button ●...

  • Page 20: Keys

    Keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.

  • Page 21: Front Components

    Description Drive light ● Blinking white: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Media Card Reader Supports the following optional digital card formats: ● Memory Stick ●...
  • Page 22 Component Description RJ-11 (modem) jack (select models only) Connects a modem cable. Optical drive (select models only) Reads optical discs and, on select models, also writes to optical discs. Optical drive light (select models only) Blinking: The optical drive is being accessed. AC adapter light ●...

  • Page 23: Left-Side Components

    Left-side components Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 24: Bottom Components

    Bottom components Component Description Battery release latches (2) Release the battery from the battery bay. Battery bay Holds the battery. SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Display NOTE: Your computer may look slightly different from the illustration in this section.
  • Page 25 Component Description Internal display switch Turns off the display if the display is closed while the power is on. Internal microphone Records sound. Webcam light (select models only) On: The webcam is in use. Webcam (select models only) Records audio and video and captures still photographs. Display...

  • Page 26: Wireless Antennas

    Wireless antennas The antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component Description WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN).

  • Page 27: Additional Hardware Components

    Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. Battery* Powers the computer when the computer is not plugged into external power. AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by country or region. Additional hardware components...

  • Page 28: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/product number (p/n): This number provides specific information about the product's hardware components.

  • Page 29: Computer Major Components

    Computer major components Item Description Display assembly (includes microphone, 2 WLAN antenna transceivers and cables and, on select computer models, 2 WWAN antenna transceivers and cables) Computer major components...
  • Page 30 Item Description ● 15.6-in HD BrightView display assembly for use in computers with webcam and 613219-001 WWAN (1366×768 resolution) ● 15.6-in HD BrightView display assembly for use in computers with webcam (1366×768 613218-001 resolution) ● 15.6-in HD BrightView display assembly (1366×768 resolution) 613215-001 ●...
  • Page 31 (11) Bluetooth module 537921-001 HP Integrated module with Bluetooth 2.1 wireless technology For use in Andorra, Argentina, Australia, Austria, Bangladesh, Belarus, Belgium, Bermuda, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Germany, Greece, French Guiana,...
  • Page 32 Item Description (17) WLAN module Broadcom 4312G 802.11b/g WiFi adapters: ● For use in Latin and North America 504593-003 ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 504593-004 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,...
  • Page 33 Phenom II P940, 1.7-GHz, 2-MB L2 cache Quad-Core (25W) 616336-001 Phenom II P960, 1.8-GHz, 2-MB L2 cache Quad-Core (25W) 634689-001 (19) RTC battery 616073-001 (20) HP un2420 Broadband Module (WWAN) 531993-010 (21) ODD extender 598687-001 (22) Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Base Cable Kit, spare part number 613224-001.
  • Page 34 Item Description DVD±RW Double-Layer Drive with LightScribe 616796-001 Blu–ray DVD±R/RW Double-Layer 616797-001 Rubber Kit (not illustrated, contains: 10 front rubber feet, 10 rear rubber feet, 10 back edge 598678-001 screw covers, and 10 mylar screw covers for LCD bezel) Chapter 3 Illustrated parts catalog...

  • Page 35: Display Assembly Components

    Display assembly components Item Description Spare part number Display bezel For use in computers without webcam 615596-001 For use in computers with webcam 615597-001 Webcam module 598671-001 Display 15.6-in HD BrightView display (panel only, no cables) 623182-001 15.6-in HD AntiGlare display (panel only, no cables) 624238-001 Display assembly components...
  • Page 36 Item Description Spare part number Display Hinge Kit 598679-001 Microphone cable LCD Cable Kit For use in computers with webcam only 600925-001 For use in computers without webcam and WWAN 606972-001 For use in computers with webcam and WWAN 615805-001 For use in computers with WLAN only 615806-001 WLAN and WWAN antenna transceivers and cables...

  • Page 37: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit: 598673-001 ExpressCard slot bezel Optical drive bezel RJ-11 door Plastics Kit...

  • Page 38: Cable Kits

    Cable Kits Item Description Spare part number Base Cable Kit 613224-001 Power cable USB cable Bluetooth cable RJ11 cable Chapter 3 Illustrated parts catalog...
  • Page 39 Item Description Spare part number LCD Cable Kit 615599-001 Microphone cable WWAN transceiver with cable WLAN transceiver with cable Item Description Spare part number LCD Cable Kit For use in computers with webcam and WWAN 615805-001 For use in computers with WLAN only 615806-001 Cable Kits...

  • Page 40: Mass Storage Devices

    Item Description Spare part number For use in computers with webcam only 600925-001 For use in computers without webcam and WWAN 606972-001 Mass storage devices Item Description Spare part number Hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 631412-001. 750-GB, 5400-rpm, 12.7-mm 634250-001 750-GB, 5400-rpm, 9.5-mm...

  • Page 41: Miscellaneous Parts

    Miscellaneous parts Description Spare part number AC adapters 65-W AC adapter for use in computers with UMA graphics 609939-001 65-W PFC AC adapter for use in computers with UMA graphics 609947-001 65-W AC adapter for use in computers with UMA graphics 609948-001 90-W Slimline PFC AC adapter for use in computers with discrete graphics 609940-001...
  • Page 42 Description Spare part number For use in the United States 490371-001 Screw Kit, includes: 598672-001 ● (5) Phillips 2.0×2.0 screws ● (5) Phillips 2.0×2.5 broadhead screws ● (5) Phillips 2.0×2.5 screws ● (5) Phillips 2×7.0 screws ● (5) Phillips 2.5×3.0 screws ●...

  • Page 43: Sequential Part Number Listing

    Modem module for use in all countries and regions except Australia and New Zealand 510100-011 Modem module for use in Australia and New Zealand 531993-010 HP un2420 Broadband Module 537921-001 Bluetooth module with Bluetooth 2.1 wireless technology Sequential part number listing...
  • Page 44 Spare part Description number 593533-001 Realtek RTL8191SE 802.11b/g/n WiFi Adapter 593572-001 Battery, 6-cell, 47 Wh, 2.2 Ah for use in computers with 15.6-in displays 593573-001 Battery, 9-cell, 93 Wh, 2.8 Ah for use in computers with 15.6-in displays 593836-001 Broadcom 4313 802.11a/b/g WiFi Adapter for use in all countries and regions 594165-001 Processor, Athlon II P320, 2.1-GHz, 1–MB L2 cache Dual-Core (25W) 594167-001...
  • Page 45 Spare part Description number 606972-001 LCD Cable Kit for use in computers without webcam and WWAN 607133-001 Display enclosure for use in computers with 15.6-in displays and red trim 609939-001 65W Power adapter 609940-001 90-W Slimline PFC AC adapter for use in computers with discrete graphics 609947-001 65-W PFC AC adapter for use in computers with UMA graphics 609948-001...
  • Page 46 Spare part Description number 613292-001 Heat sink for system board 615596-001 Display bezel for use in computers without webcam 615597-001 Display bezel for use in computers with webcam 615598-001 Display enclosure 615599-001 Misc LCD Cable Kit 615600-001 Keyboard for use in the United States on computers with 15.6-in displays 615600-031 Keyboard for use in the United Kingdom on computers with 15.6-in displays 615600-041...
  • Page 47 Spare part Description number 615600-DD1 Keyboard for use in Iceland on computers with 15.6-in displays 615600–DH1 Keyboard for use in Denmark on computers with 15.6-in displays 615600-DJ1 Keyboard for use in Greece on computers with 15.6-in displays 615600-DW1 Keyboard for use in French Arabic region on computers with 15.6-in displays 615601-001 Palm rest 615602-001...
  • Page 48 Spare part Description number 626106-001 15.6-in HD AntiGlare display assembly for use in computers with webcam, WWAN, and champagne trim (1366×768 resolution) 626107-001 15.6-in HD BrightView display assembly for use in computers with webcam and champagne trim (1366×768 resolution) 626108-001 15.6-in HD BrightView display assembly for use in computers with webcam, WWAN, and champagne trim (1366×768 resolution) 626109-001...

  • Page 49: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 50: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 51: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 52: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 53: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 54: Component Replacement Procedures

    Component replacement procedures This section provides removal and replacement procedures. There are many screws, in many different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 55: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 598678-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures...

  • Page 56: Battery

    Battery Description Spare part number 6-cell, 47-Wh, 2.2-Ah Li-on battery for use in computers with 15.6-in displays 593572-001 9-cell, 93-Wh, 2.8-Ah Li-on battery for use in computers with 15.6-in displays 593573-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 57: Switch Cover And Keyboard

    Switch cover and keyboard Description Spare part number Switch cover with power button board For use in computers with 15.6-in displays 598674-001 For use in computers with 15.6-in displays with red trim 604853-001 Keyboard Keyboards for use in computers with 15.6-in displays 598691-xx1 NOTE: For a detailed list of available keyboards, see...
  • Page 58 Open the computer as far as possible. Slide the switch cover back (1), and then remove it from the computer (2). Remove the two Phillips PM2.5×5.0screws that secure the keyboard to the computer. Chapter 4 Removal and replacement procedures...
  • Page 59 Slide the keyboard back toward the display (1), and then rotate it forward (2) until it rests upside- down on the palm rest. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board. NOTE: Only disconnect the keyboard cable from the system board when replacing the keyboard or removing the top cover.
  • Page 60 ● thermal shield ● WLAN ● WWAN ● fan/heat sink ● palm rest ● hard drive Reverse this procedure to install the switch cover and keyboard. Chapter 4 Removal and replacement procedures...

  • Page 61: Memory Module

    Memory module NOTE: When adding a second memory module, be sure it is the same type and speed as the installed memory module. Description Spare part number 4-GB (PC3-1066, 1333-MHz, DDR3) 599092-001 2-GB (PC3-1066, 1333-MHz, DDR3) 598701-001 1-GB (PC3-1066, 1333-MHz, DDR3 598700-001 Before removing the memory module, follow these steps: Shut down the computer.

  • Page 62: Optical Drive

    Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Optical drive NOTE: All optical drive spare part kits include an optical drive bezel.
  • Page 63 Remove the battery (see Battery on page 48). Remove the switch cover and keyboard (see Switch cover and keyboard on page 49). NOTE: It is not necessary to disconnect the keyboard cable from the system board to remove the optical drive. Remove the optical drive: Position the computer with the right side toward you.

  • Page 64: Power Button Board

    Remove the optical drive bracket (2). Reverse this procedure to reassemble and install an optical drive. Power button board Description Spare part number Switch cover with power button board For use in computers with 15.6-in displays 598674-001 Before removing the power button board, follow these steps: Shut down the computer.
  • Page 65 Remove the power button board. Release the ZIF connector (1) and disconnect the ribbon cable (2) from the system board. Remove the screw (1) that secures the power button board to the base pan and the slide the board out of the retainer (2) to the left (3) to remove it. Reverse this procedure to install the power button board.

  • Page 66: Speakers

    Speakers Description Spare part number For use in computers with 15.6-in displays 598685-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 67: Thermal Shield

    Thermal shield NOTE: The spare part number for the thermal shield is 617451-001. Before removing the thermal shield, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 68: Wlan Module

    WLAN module Description Spare part number Broadcom 4312 802.11b/g WLAN modules ● For us in Latin and North America 504593-003 ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 504593-004 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's...

  • Page 69: Wwan Module

    WLAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WLAN module. WWAN module NOTE: Only computers with UMA graphics include a WWAN module. NOTE: The spare part number for the HP un2420 Broadband Module is 531993-010. Component replacement procedures...
  • Page 70 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

  • Page 71: Heat Sink And Fan

    Remove the two Torx M2.5×6.0 screws (2) that secure the WWAN module to the computer. (The edge of the module opposite the slot rises away from the computer.) Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.
  • Page 72 Remove the battery (see Battery on page 48). Remove the following components: Switch cover and keyboard (see Switch cover and keyboard on page 49). NOTE: It is not necessary to disconnect the keyboard to remove or install the heat sink. Thermal shield (see Thermal shield on page 59).
  • Page 73 Clean the thermal material from the surfaces of the heat sink components (1), (3), and (5) and from the system board (2), (4), and (6) when the heat sink is removed. Replacement thermal material is included with all heat sink, system board, and processor spare part kits. ●...
  • Page 74 Disconnect the fan cable from the system board (7), and remove the heat sink (8). Chapter 4 Removal and replacement procedures...

  • Page 75: Processor

    Clean the thermal material from the surfaces of the heat sink components (1), (3), and (5) and the system board (2), (4), and (6) each time the heat sink is removed. Replacement thermal material is included with all heat sink, system board, and processor spare part kits. Reverse this procedure to install the heat sink and fan.
  • Page 76 Description Spare part number Phenom II P840, 1.9-GHz, 1.5-MB L2 cache, Tri-Core (25W) 616335-001 Phenom II P860, 2.0-GHz, 1.5-MB L2 cache Tri-Core (25W) 634688-001 Phenom II P920, 1.6-GHz, 2-MB L2 cache Quad-Core (25W) 594170-001 Phenom II P940, 1.7-GHz, 2-MB L2 cache Quad-Core (25W) 616336-001 Phenom II P960, 1.8-GHz, 2-MB L2 cache Quad-Core (25W) 634689-001...

  • Page 77: Palm Rest

    Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket. Reverse this procedure to install the processor. Palm rest Description Spare part number...
  • Page 78 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 48). Remove the switch cover and keyboard (see Switch cover and keyboard on page 49).
  • Page 79 Release the ZIF connectors (1) and (3) to which the TouchPad and fingerprint cables are connected, and then disconnect the cables (2) and (4) from the system board. NOTE: Only select models are equipped with fingerprint readers. Remove the palm rest. Reverse this procedure to install the palm rest.

  • Page 80: Hard Drive

    Hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 631412-001. Description Spare part number 750-GB, 5400-rpm, 12.7-mm 634250-001 750-GB, 5400-rpm, 9.5-mm 652012-001 640-GB, 5400-rpm, 9.5-mm 631160-001 500-GB, 7200-rpm, 9.5-mm 634923-002 320-GB, 7200-rpm, 9.5-mm 627731-002 250-GB, 7200-rpm, 9.5-mm 616286-001...
  • Page 81 Remove the hard drive (4) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive bracket screws (1) from each side of the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.

  • Page 82: Display Assembly On Computers With 15.6-In Displays

    Display assembly on computers with 15.6-in displays NOTE: The Miscellaneous LCD Cable Kit, spare part number 599806-001, includes 2 WLAN antenna transceivers and cables. Description Spare part number For use only with computers with 15.6-in displays ● 15.6-in HD BrightView display assembly for use in computerswith webcam and WWAN 613219-001 (1366×768 resolution) ●...
  • Page 83 Before removing the 15.6-in display assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 84 Remove the display assembly: Position the computer right-side up with the front toward you. Open the computer as far as possible. CAUTION: Support the display assembly when removing the retaining screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
  • Page 85 If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the two mylar screw covers (1) and the 2 Torx M2.5×6.0 screws (2) that secure the display bezel to the display assembly. The screw covers are available in the Rubber Kit, spare part number 598678-001.
  • Page 86 If it is necessary to replace the webcam module, gently pull the webcam module away from the double-sided tape on the display enclosure (1) and disconnect the webcam cable from the module (2). The webcam module and cable can be ordered by using spare part number 598671-001.
  • Page 87 Remove the six Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel, and then remove the display hinges (2). The left and right display hinges are available in the Hinge Kit, spare part number 598679-001 for computers with 15.6-in displays. To replace the webcam, webcam cable, and display cable: Remove the microphone from its socket (1) and lift its cable (2) from the raceway.
  • Page 88 Route the antenna cables (3) out of the routing channels in the inside of the display housing. Reverse this procedure to install the display assembly. Chapter 4 Removal and replacement procedures...

  • Page 89: Top Cover

    Top cover The spare part number for the top cover is 598682-001. Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 90 Disconnect the power button board cable from the system board by releasing the ZIF connector (1), and then disconnecting the cable (2). Remove the 10 Torx M2.5×6.0 screws that secure the top cover to the computer. Chapter 4 Removal and replacement procedures...
  • Page 91 Remove the ExpressCard bezel (1), then angle the top cover up (2), and lift it up (3) until it disengages from the base enclosure. Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 92: Rtc Battery

    RTC battery The spare part number for the RTC battery is 616073-001. Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 93 Release the RTC battery from the socket (1) on the system board and lift the battery (2) up. Reverse this procedure to install the RTC battery. Component replacement procedures...

  • Page 94: Bluetooth Module

    Bluetooth module The spate part number for the Bluetooth module is 537921-001. NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 613224-001. See Cable Kits on page 30 for more Cable Kit spare part number information.

  • Page 95: Modem Module

    Remove the Bluetooth antenna (3) from the base enclosure. Reverse this procedure to install the Bluetooth module. Modem module Description Spare part number For use in all countries and regions except Australia and New Zealand 510100-001 For use only in Australia and New Zealand 510100-011 Before removing the modem module, follow these steps: Shut down the computer.
  • Page 96 Remove the speakers (see Speakers on page 58). Remove the thermal shield (see Thermal shield on page 59). Remove the display assembly (see Display assembly on computers with 15.6-in displays on page 74). Remove the palm rest (see Palm rest on page 69).

  • Page 97: Audio Board

    Audio board NOTE: The spare part number for the audio board is 598684-001. Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 98 Remove the audio board (4) by pulling the module straight up and off the computer. Reverse this procedure to install the audio board. Chapter 4 Removal and replacement procedures...

  • Page 99: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number System board with ATI Mobility Radeon HD4250 UMA graphics and RTC battery 613211-001 System board with ATI Mobility Radeon HD4250 UMA graphics, WWAN capability, and RTC 613213-001 battery System board with ATI Mobility Radeon HD530v discrete graphics and RTC battery...
  • Page 100 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Memory module (see Memory module on page ● WLAN module (see WLAN module on page ●...
  • Page 101 Disconnect the power cable (1) from the system board and the connector (2) from the computer. Disconnect the RJ-11 cable (1) from the system board and the connector (2) from the computer. Component replacement procedures...

  • Page 102: Usb Connector Assembly

    Remove the screw (1) that secures the USB to the computer, disconnect the cable (2) from the system board and then, remove the device (3) from the computer. Reverse this procedure to install the system board. USB connector assembly The USB connector assembly is included in the Cable Kit, spare part number 613224-001 for computers with 15.6-in displays.

  • Page 103: Rj-11 Connector Assembly

    Remove the display assembly (see Display assembly on computers with 15.6-in displays on page 74). Remove the palm rest (see Palm rest on page 69). Remove the hard drive (see Hard drive on page 72). Remove the top cover (see Top cover on page 81).
  • Page 104 Before removing the RJ-11 connector assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 105: Power Connector Assembly

    Lift the RJ-11 connector (2) from its holder and out of the base enclosure. Reverse this procedure to install the RJ-11 connector assembly. Power connector assembly NOTE: DThe power connector assembly is included in the Base Cable Kit, spare part number 613224-001 for computers wit 15.6-in displays.
  • Page 106 Display assembly (see Display assembly on computers with 15.6-in displays on page Palm rest (see Palm rest on page Hard drive (see Hard drive on page Top cover (see Top cover on page Remove the power connector assembly: Position the computer right-side up with the right side toward you. Disconnect the cable from the system board (1) and remove the tape and cable from the routing channel in the base enclosure.

  • Page 107: Specifications

    Specifications Computer specifications Metric U.S. Dimensions – 15.6-in Depth 24.96 cm 9.83 in Width 37.18 cm 14.6 in Height (front to rear) 2.77 to 3.55 cm 1.09 to 1.40 in Weight – 15.6-in (equipped with optical drive, WXGA < 2.5 kg <...

  • Page 108: Chapter 5 Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 100 Chapter 5 Specifications...

  • Page 109: 15.6-In Display Specifications

    15.6-in display specifications Metric U.S. Dimensions Height 21.0 cm 8.3 in Width 35.98 cm 14.2 in Diagonal 39.1 cm 15.6 in Number of colors Up to 16.8 million Contrast ratio 500:1 (min BrightView), 300:1 (min AntiGlare)) Brightness 200 nits (typical) Pixel resolution Format 1366 ×...

  • Page 110: Hard Drive Specifications

    Hard drive specifications 750-GB* 750-GB* 640-GB* 500-GB* 320-GB* 250-GB* 160-GB* Dimensions Height 12.7 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g...

  • Page 111: Dvd-Rom Drive Specifications

    DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Access time Random <...

  • Page 112: Dvd±Rw Double-Layer Combo Drive Specifications

    DVD±RW Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- CD-R and CD-RW ROM, CD-ROM XA, MIXED MODE CD, CD-I, DVD+R, DVD+RW, DVD-R, DVD- CD-I Bridge (Photo-CD, Video CD), RW, DVD-RAM Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Access time...

  • Page 113: Blu-Ray Disc Rom Drive With Supermulti Dvd±R/Rw Double-Layer Specifications

    Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW DVD+R, DVD+R (9), CD-ROM, CD-ROM XA, DVD+RW, DVD-R, DVD-R (9), DVD- MIXED MODE CD, CD-I, CD-I Bridge RW, DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10,...

  • Page 114: Computer Setup

    Computer Setup Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer or your operating system.

  • Page 115: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter BIOS Setup. Select the File, Security, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ●...

  • Page 116: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer or your operating system. File menu Select To do this System Information...

  • Page 117: Security Menu

    Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Anti Theft > AT-p (select models only) Enable/disable Anti-theft Protection.

  • Page 118: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer or your operating system. Select To do this Language Change the Computer Setup language. Boot Options ● Set a startup menu delay (in seconds). ●...
  • Page 119 Availability of these options above varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable preboot authentication on HP QuickLock boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default).
  • Page 120 Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device (select models only; enabled by default). ● Enable/disable embedded WLAN device (enabled by default). ● Enable/disable embedded Bluetooth device (enabled by default).
  • Page 121 Select To do this Port Options NOTE: All port options are enabled by default. ● Enable/disable the serial port (select models only). ● Enable/disable the parallel port (select models only). ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the...

  • Page 122: Backup And Recovery

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup.
  • Page 123 Note the following when backing up: ● Store personal files in the Documents folder, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.

  • Page 124: Performing A Recovery

    Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section in this guide. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads.

  • Page 125: Using F11

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

  • Page 126: Backup And Recovery In Windows Vista

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 127: Performing A Recovery

    To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press alt+fn+prt To copy the entire screen, press fn+prt Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

  • Page 128: Using The Windows Recovery Tools

    If possible, back up all personal files. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.

  • Page 129: Using A Windows Vista Operating System Dvd (Purchased Separately)

    (stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.

  • Page 130: Backup And Recovery In Windows Xp

    NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 131: Performing A Recovery

    The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. To recover your operating system and programs, follow these steps: If possible, back up all personal files.

  • Page 132: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground 124 Chapter 8 Connector pin assignments...

  • Page 133: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 125...

  • Page 134: Hdmi

    HDMI Signal Transition minimized differential signal (TMDS) data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- Consumer electronic control (CEC) Not connected...

  • Page 135: Modem)

    RJ-11 (modem) Signal Unused Ring Unused Unused Unused RJ-11 (modem) 127...

  • Page 136: Network)

    RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Universal Serial Bus Signal +5 VDC Data - Data + Ground 128 Chapter 8 Connector pin assignments...

  • Page 137: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 138: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 139: Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 140 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 141 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
  • Page 142 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 143 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 144 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 145: Index

    Index base enclosure Wake on LAN 112 AC adapter spare part number 25 wireless button 112 spare part numbers 33 battery WLAN device AC adapter light, identifying 14 removal 48 WWAN device AC adapter, identifying 19 spare part number 48 buttons AMT options battery bay 16...
  • Page 146 26, 32, 54 HP QuickLook webcam 17 specifications 104 HP QuickLook light, wireless 10 identifying 10 HP QuickWeb light, identifying 10 e/SATAUSB port mass storage devices, spare part identifying 15 numbers 32 electrostatic discharge 43 internal display switch,...
  • Page 147 removal 53 headphone (audio-out) removal 67 spare part numbers 25, 53 jack 124 spare part numbers 24, 67 microphone (audio-in) jack microphone (audio-in) product description identifying 13 jack 124 audio 3 pin assignments 124 modem jack 127 chipset 1 model name 1 monitor port 125 diskette drive 3 modem jack, pin...
  • Page 148 109 System Configuration menu 110 Windows Vista operating system HP SpareKey 109 system date and time 108 DVD 121 HP SpareKey enrollment 109 system diagnostics 108 wireless antenna, password policy 109 system fan 110 disconnecting 61, 62...

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