HP OmniBook 6000 Service Manual page 58

Symptom Call Center:
Suggestions
Does not boot from Make sure the CD or DVD is
a CD or DVD in the bootable.
CD/DVD drive
Use BIOS Setup to check the
boot order.
Restart the computer.
Test the DVD drive with the
DiagTools diagnostics.
Error message Check for a disk in floppy
such as "Invalid drive.
system disk" or
Check boot order in BIOS
"Auto IDE error".
Setup.
Remove and reinsert hard
drive.
Sluggish startup or Run ScanDisk and Disk
shutdown. Defragmenter to check and
optimize the hard drive.
Delete temporary and
unneeded files.
Password has been Verify proper ownership, then
forgotten. follow the removal procedure
with the owner and log the
appropriate data—see page
5-1.
Power/Battery
Short battery Turn down display
operating time. brightness.
Check power management
settings in BIOS Setup. Try
the default settings.
Shut down and restart.
During boot at the F2 prompt,
press F6. This starts a
process that recalibrates the
battery gauge, possibly
improving operating time.
When the discharge cycle
ends, you may have to
unplug and reconnect the ac
adapter to begin recharging.
Certain applications can
cause excess power usage.
(User can get the Intel Power
Monitor from www.intel.com
and monitor CPU load.)
PCMCIA card use can affect
battery life. Some PCMCIA
cards draw power even while
not in use.
Heavy modem use can affect
battery operating time.
Does not run on Check the battery and
battery; empty contacts. If one is available,
battery indication. try another battery.
3-6 Troubleshooting and Diagnostics
Repair Center: Repair Center:
Likely Causes Comments
CD/DVD drive
module.
Motherboard.
Hard drive contacts. If unit boots from floppy drive,
check for corrupt files on
Hard drive.
hard drive, reload hard drive,
replace hard drive.
Use the suggestions shown
at left.
The user must call Technical
Support and provide proof of
ownership. Password
removal is restricted to
certain sites. See page 5-1.
Battery. Battery capacity often
decreases after a year or
Motherboard.
more.
Battery or contacts.
Motherboard.
HP OmniBook 6000