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HP OmniBook 6000 Reference Manual

Hp omnibook 6000: reference guide
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HP OmniBook 6000
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Summary of Contents for HP OmniBook 6000

  • Page 1 HP OmniBook 6000 Reference Guide...
  • Page 2 Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3 CD-ROM: (i) The product Recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product Recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product Recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).
  • Page 4 Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.

  • Page 5: Table Of Contents

    Contents Introducing the Notebook Computer ... 9 Taking Inventory... 10 What’s in the Box?... 10 Software bundled on your computer ... 11 To buy accessories ... 11 To find more information... 12 Identifying Parts of the Computer... 13 Front View ... 13 Bottom View ...
  • Page 6 To set PC identification... 39 To lock the hard disk drive... 40 Traveling with Your Computer... 41 Managing Power Consumption ... 42 How the computer manages power automatically ... 42 To manage power manually ... 45 To suspend the computer when closing the display... 46 Using Battery Power...
  • Page 7 Support and Service ... 119 Getting Assistance for Your Computer... 120 To get help from the web ... 120 To contact the HP Customer Care Center ... 120 To receive repair service ... 122 To prepare your computer for shipment... 122...
  • Page 8 Hewlett-Packard Limited Warranty Statement ... 123 Specifications and Regulatory Information ... 125 Hardware Specifications ... 126 Modem Reference Information... 129 Modem Reference (3Com)... 129 Modem Reference (Ambit) ... 134 Safety Information ... 141 Power Cords... 141 Ergonomics ... 142 Battery Safety... 142 Laser Safety...

  • Page 9: Introducing The Notebook Computer

    Introducing the Notebook Computer Reference Guide...

  • Page 10: Taking Inventory

    Hewlett-Packard. Your computer has several features that make it convenient to use: The display is brighter than those on previous HP notebook computers. Two buttons provide convenient options for starting and stopping the computer.

  • Page 11: Software Bundled On Your Computer

    To buy accessories You can buy accessories for your computer online. For the latest accessories and options, visit the HP Notebook Web site (www.hp.com/notebooks). HP currently offers docking solutions, plug-in modules, and other accessories, such as the following: ac adapter.

  • Page 12: To Find More Information

    Online HP Notes For late-breaking information available after the manuals were completed, see the HP Notes in the online HP Library, or on the Recovery CD in \hp\Library. Microsoft Windows This is shipped with your computer and contains information about using the version manual of Microsoft Windows shipped with your computer.

  • Page 13: Identifying Parts Of The Computer

    Identifying Parts of the Computer Front View 1. Sleep button. Suspends and resumes operation. 2. Keyboard status lights (left to right: Caps Lock, Num Lock, Keypad Lock, Scroll Lock). 3. Power slide button. Turns the computer on and off. 4. Pointing stick (pointing device). 5.

  • Page 14: Bottom View

    Introducing the Notebook Computer Identifying Parts of the Computer Bottom View 19. Modem port (on certain models). 20. LAN port (on certain models). 21. PC Card and CardBus slots (upper and lower). 22. Hard disk drive. 23. Main battery latch. Reference Guide 24.

  • Page 15: Back View

    Back View 28. Universal serial bus port (USB). 29. Parallel port (LPT1). Use this port for a parallel printer or other parallel device, or to connect the floppy disk drive externally. 30. Docking port. 31. PS/2 keyboard or PS/2 mouse port (supports Y adapter).

  • Page 16: Status Lights

    Introducing the Notebook Computer Identifying Parts of the Computer Status Lights The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as caps lock and num lock. The following diagram shows the status lights on the front of the computer. 1.
  • Page 17 The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3.

  • Page 18: Setting Up Your Computer

    Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics Web site, www.hp.com/ergo. For a summary about working with a notebook computer, see “Working in Comfort with a Notebook PC”...
  • Page 19 Introducing the Notebook Computer Setting Up Your Computer To remove the battery Slide the battery’s release latch, then lift the battery out of its compartment. Reference Guide...

  • Page 20: Step 2 - Connect Ac Power

    Step 2 – Connect ac power CAUTION Use only the HP ac adapter included with your computer (or other approved adapter). Using any other ac adapter could damage the computer and may void your warranty (see the warranty statement in this manual).

  • Page 21: Step 3 - Turn On The Computer

    Step 3 – Turn on the computer Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically. Hint If your computer does not turn on when operating on battery power, the battery may be out of power.

  • Page 22: Step 4 - Set Up Windows

    Year 2000 Hewlett-Packard makes no representation or warranty about the Year 2000 readiness of non-HP products, including preinstalled operating systems or application software. You should contact the software manufacturer directly to determine if you need to do anything else to ensure compliance.

  • Page 23: Using Your Computer

    Using Your Computer Reference Guide...

  • Page 24: Operating Your Computer

    Using Your Computer Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. To start and stop the computer Power mode Display-off mode...

  • Page 25: To Reset The Computer

    Hint To boot from a CD-ROM or DVD drive in the module bay, press ESC during reboot when the HP logo and prompt appear. Then select the CD-ROM/DVD drive as the temporary boot device. To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off.

  • Page 26: To Use The Pointing Devices

    Using Your Computer Operating Your Computer To use the pointing devices Your computer includes two built-in pointing devices: the pointing stick and touch pad. 1. Pointing stick (pressure-sensitive pointing device). 2. Click buttons and scroll button. The click buttons work like the left and right buttons on a standard mouse.

  • Page 27: To Configure The Pointing Devices

    Scrolling with the scroll button Hold down the scroll button and move the pointer using the pointing stick. The contents of the window scroll in the direction you move the pointer. To configure the pointing devices You can customize the operation of your computer’s pointing devices (pointing stick, touch pad, and external PS/2 or serial mouse).

  • Page 28: To Use The Fn Hot Keys

    Using Your Computer Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.

  • Page 29: To Use The Windows And Applications Keys

    To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application.

  • Page 30: To Use The Alt Gr Key

    Using Your Computer Operating Your Computer To use the ALT GR key Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key that provides access to certain special keyboard characters. For a character in the lower-right corner of a key, press and hold ALT GR to type the character.

  • Page 31: To Adjust The Volume

    To adjust the volume From the keyboard To increase the volume, press the rear half of the volume control on the right side of the computer. –or– Press Fn+UP ARROW. To decrease the volume, press the front half of the volume control. –or–...

  • Page 32: Working In Comfort With A Notebook Pc

    HP docking accessories offer quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Recovery CD in \hp\Library—as well as at...
  • Page 33 Using Your Computer Working in Comfort with a Notebook PC Try to type as lightly as possible. The notebook keyboard requires little force to activate. Take frequent, short rest breaks–this is especially important in a mobile computing environment. Portable computers weigh between approximately 1.4 and 3.7 kilos (3 and 8 pounds). When traveling, be sure to carry your computer properly to minimize strain on your body.

  • Page 34: Taking Care Of Your Computer

    Using Your Computer Taking Care of Your Computer Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.

  • Page 35: To Safeguard Your Data

    To safeguard your data Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping. Back up your work regularly. Copy files to floppy, tape, or network drives. Use a virus-scanning program (such as the VirusScan program included with your computer) to check the integrity of your files and operating system.

  • Page 36: To Clean Your Computer

    Using Your Computer Taking Care of Your Computer Unplug the ac adapter when the computer is not in use. To preserve the life of a battery, be sure to charge it regularly. For long-term storage, the battery must be charged 20–50% to minimize capacity loss by self-discharge and to avoid deterioration of performance.

  • Page 37: Securing Your Computer

    BIOS Setup Utility (Windows 95, 98, or 2000) 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Security menu, enter or modify the Administrator Password or User Password as needed. See “Security Menu” on page 81.

  • Page 38: To Attach A Security Cable

    Using Your Computer Securing Your Computer To attach a security cable Your computer includes a built-in connector you can use to secure the computer with a cable and a lock (such as the Kensington MicroSaver lock system, available at many computer stores).

  • Page 39: To Use The Virusscan Utility

    To set PC identification You must have administrator password authority to set a PC identification number. 1. If you have not already installed HP TopTools, do so now. See “To set up TopTools” on page 84. 2. Click Start, Programs, HP TopTools for Notebooks, HP TopTools.

  • Page 40: To Lock The Hard Disk Drive

    1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. From the Security menu, enable Password Required to Boot. 4. From the Security menu, enable Internal hard disk drive lock.

  • Page 41: Traveling With Your Computer

    Traveling with Your Computer Reference Guide...

  • Page 42: Managing Power Consumption

    Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you’re running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. During idle periods, the computer automatically enters power-saving modes after specified timeout periods.
  • Page 43 Windows 95: 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. In the Power menu, enter the timeout values you want—see “Power Menu” on page 82.
  • Page 44 Traveling with Your Computer Managing Power Consumption Managing CPU power (SpeedStep) If your computer’s taskbar contains an Intel SpeedStep Technology icon, then your computer contains a dual-speed processor with Intel SpeedStep Technology. This feature enables the processor to automatically switch to a lower, power-saving speed when the computer is running on the battery.

  • Page 45: To Manage Power Manually

    To manage power manually In addition to allowing the computer to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Power mode Does this… Standby Maintains your current session in RAM, and turns off the display and other components.

  • Page 46: To Suspend The Computer When Closing The Display

    Windows 95 or 98 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. From the Power menu, choose Lid Switch Mode. 4. Choose Suspend. Closing the lid will then suspend the computer to Standby mode.

  • Page 47: Using Battery Power

    Using Battery Power To check battery status From the battery status lights Your computer has two battery status lights, one for the main battery and one for the optional secondary battery in the module bay—see “Status Lights” on page 16. From the Windows taskbar The Windows taskbar includes a power icon that provides detailed battery status information.

  • Page 48: To Respond To A Low-Battery Warning

    Traveling with Your Computer Using Battery Power To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep. Then, if you do not restore power within a short time, the computer goes into Hibernate mode.
  • Page 49 Traveling with Your Computer Using Battery Power Set the automatic timeout settings to emphasize saving power. If your computer has a dual-speed processor, use the lower speed on battery power (the default settings conserve battery power). See “How the computer manages power automatically” on page 42.

  • Page 51: Making Connections

    Making Connections Reference Guide...

  • Page 52: Using Plug-In Modules

    If a plug-in module icon is displayed in the taskbar, Agaté Tioman is already installed. If the icon is not present, you can install the software as follows: Click Start, Programs, Agaté Tioman for HP, Setup, then follow the onscreen instructions.

  • Page 53: To Replace A Plug-In Module

    To replace a plug-in module Windows 95 and 98 use the Agaté Tioman hot-swap software to let you disconnect most plug-in modules without shutting down the computer. Before replacing a hard drive module, however, you must first shut down the computer. Windows 2000 displays the Unplug or Eject Hardware icon at the right end of the taskbar when a drive module is present.
  • Page 54 Making Connections Using Plug-In Modules 3. Press the button on the module release latch, and slide the latch toward the front of the computer. 4. Grasp the module and pull it out. 5. Slide the new plug-in module into the computer until it clicks into place. If you have a CD-ROM drive or other module in the module bay, you can connect the floppy disk drive to the parallel port.

  • Page 55: To Connect The Floppy Disk Drive To The Parallel Port

    To connect the floppy disk drive to the parallel port If you prefer, you can connect the floppy disk drive to your computer’s parallel port using the external floppy drive cable. Connect the cable directly to the floppy drive and to the computer parallel port. Before disconnecting the floppy disk drive, use the icon in the taskbar to stop the drive, or else shut down the computer.

  • Page 56: To Play Dvd Movies

    Making Connections Using Plug-In Modules 3. Slide the tray back into the module to close it. If your computer loses power, or if you have removed the CD-ROM or DVD module from the computer, you can manually open the drive to remove a CD. Insert a straightened paper clip into the recessed hole on the front of the drive.

  • Page 57: Using The Modem

    Windows 95 or 2000 fax software, or QuickLink with Windows 98, for sending and receiving faxes HP e-center, which links to a Web site that allows you to receive faxes at your existing e-mail address (North America English only) The modem is a high-speed 56-Kbps modem. It allows you to connect to any Internet Service Provider (ISP) or modem network that has V.90 interoperable modems.

  • Page 58: To Connect The Modem

    Making Connections Using the Modem To connect the modem 1. Check that the telephone line is an analog line, sometimes called a data line. It should have 2, 3, or 4 wires. (You must not use a PBX or digital line.) 2.

  • Page 59: To Disconnect From The Internet

    You are now ready to explore the Internet! To go to a specific Web site, enter the address (for example, http://www.hp.com) in the browser’s Address field. To search for information on the Web, you can use the browser’s Search tool and enter the word or phrase you are looking for.

  • Page 60: To Change Your Modem Settings

    Making Connections Using the Modem To change your modem settings The modem is already set up to be compatible with telephone systems and modems in most areas. However, in some situations, you may have to change modem settings to match local conditions. If you have questions about local requirements, contact your telephone company.

  • Page 61: To Send And Receive E-Mail

    To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your company’s communications system. If you are using AOL, e-mail services are part of your AOL service. For another ISP, you can use Outlook Express (included with your computer) or an e-mail system of your choice.

  • Page 62: To Send And Receive Faxes (Windows 95)

    Making Connections Using the Modem To send and receive faxes (Windows 95) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 95. To send a fax 1.
  • Page 63 Making Connections Using the Modem 3. Type the message body in the QuickFax Note area. 4. Click Send Fax. If instead you want to send a document as a fax, open the document in its application window, then open the Print dialog box. Change the selected printer to QuickLink, then print it.

  • Page 64: To Send And Receive Faxes (Windows 2000)

    Making Connections Using the Modem To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 2000. To set up for faxing 1.

  • Page 65: Connecting To A Lan

    Connecting to a LAN If your computer model has a LAN port, you can use it to connect to a local area network (LAN). This gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN 1.

  • Page 66: Connecting Pc Cards

    Making Connections Connecting PC Cards Connecting PC Cards The computer’s PC Card slots are available for storing data and expanding the communication capabilities of the computer. The computer supports standard Type I, II, and III PC Cards (PCMCIA and CardBus), and can hold two Type I or II cards or one Type III card.
  • Page 67 2. Press the eject button to pop the button out, then press it in to eject the PC Card. Finding tested PC Cards For the current listing of PC Cards that have been tested and approved for use with your computer, visit the Accessories section of the HP Notebook Web site (www.hp.com/notebooks). Making Connections...

  • Page 68: Connecting External Devices

    Making Connections Connecting External Devices Connecting External Devices To identify connectors for external devices The diagram below shows your computer’s connectors for external devices. 1. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 2. Universal serial bus (USB) port. 3.

  • Page 69: To Use An External Monitor

    Note Before you connect any device, check its documentation to see if you need to make any settings or adjustments to the equipment before using it. This might include setting switches to configure the equipment so that it will operate properly with your computer and the software you plan to use.

  • Page 70: To Connect A Printer Or Other Parallel Device

    Making Connections Connecting External Devices Using dual display mode (Windows 98 and 2000) You can extend your desktop by connecting an external monitor to your computer. 1. Click Start, Settings, Control Panel. 2. Double-click Display and click the Settings tab. 3.

  • Page 71: To Connect An External Keyboard Or Ps/2 Mouse

    Plug the mouse or keyboard PS/2 cable into the computer’s PS/2 port. To connect a mouse and keyboard at the same time, use the HP F1469A Y adapter. To connect a device that has a PC-type jack, connect its cable to an adapter cable that has a PS/2 jack.

  • Page 72: To Connect A Serial Device

    Making Connections Connecting External Devices To connect a serial device The computer includes a standard 9-pin serial port that you can use to connect devices such as external modems and fax modems. If needed, you can set the serial port’s address in the BIOS Setup utility.

  • Page 73: To Make An Infrared Connection

    Windows 95: Enable the infrared port in the BIOS Setup utility, then install the infrared driver. For more information, see the Readme file located in C:\hp\Drivers. Windows 98 and Windows 2000: Enable the infrared port in the BIOS Setup utility (the computer reboots automatically when you save and exit).

  • Page 74: To Connect To A Docking Product

    If you don’t have a tray labeled for the OmniBook 6000, you’ll need to purchase HP accessory F2012A. 1. Slide the rear of the tray into the dock as shown on the dock label.
  • Page 75 Docking the computer The computer can be on, suspended, or off when docking. 1. Connect power to the dock—the type of connection depends on the dock. See the manual that came with the dock. 2. Place the computer on the dock platform, with the rear of the computer facing the dock’s docking connector.
  • Page 76 Making Connections Connecting External Devices Undocking the computer 1. Press the undock button on the front of the dock and wait for the undock light to blink. Then position your thumb as shown and pull the release lever forward. 2. Remove the computer from the dock. Reference Guide...

  • Page 77: Configuring And Expanding Your Computer

    Configuring and Expanding Your Computer Reference Guide...

  • Page 78: Using The Bios Setup Utility

    To run the BIOS Setup utility 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate: Press the LEFT and RIGHT arrow keys to move among menus.
  • Page 79 Main Menu Setting Description BIOS Revision Shows the current BIOS version. System Time Sets the time using 24-hour format. Values set take effect immediately. System Date Sets the date using dd/mm/yy format (except English, which uses mm/dd/yy format). Floppy Drive Sets the floppy drive type.
  • Page 80 Configuring and Expanding Your Computer Using the BIOS Setup Utility System Devices Menu Setting Description PS/2 Pointing Devices Disables the internal pointing devices when an external PS/2 mouse is connected. External Fn Key Sets whether left CTRL+left ALT on an external keyboard is interpreted as the Fn key.
  • Page 81 Security Menu Setting Description User Password is Shows if a user password is set. Administrator Password Shows if an administrator password is set. Set User Password Press ENTER to set, change, or clear the user password. The password can have no more than 8 characters (0–9, A–Z), and cannot include special or accented characters.
  • Page 82 Configuring and Expanding Your Computer Using the BIOS Setup Utility Power Menu Windows 2000 uses only the settings marked with *. Windows 98 uses only the settings marked with * or **. All other settings in the Power menu are ignored. Setting Description Intel SpeedStep Mode*...
  • Page 83 Boot Menu Setting +Removable Device +Hard Disk CD-ROM/DVD Drive MBA UNDI Exit Menu Setting Save Changes and Exit Discard Changes and Exit Get Default Values Load Previous Values Save Changes Configuring and Expanding Your Computer Description Shows the order of boot devices, with “+” indicating a device category.

  • Page 84: Using Toptools

    The TopTools package is included with your computer, but you’ll need to install it before you can use it. Windows 2000 If TopTools is not already on your computer, download it from the HP Customer Care Web site (www.hp.com/go/support). 1. Click Start, Programs, HP TopTools for Notebooks, Setup.

  • Page 85: Installing A Ram Expansion Module

    Installing a RAM Expansion Module The computer has no memory (RAM) built in but has two slots that hold two RAM modules. One slot contains a RAM module installed at the factory. You can use both slots to expand your RAM. To install a RAM expansion module You’ll need a small Phillips screwdriver for these steps.

  • Page 86: To Remove A Ram Expansion Module

    Configuring and Expanding Your Computer Installing a RAM Expansion Module 4. Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. 5. Replace the cover. 6.
  • Page 87 Configuring and Expanding Your Computer Installing a RAM Expansion Module 4. Release the two latches at the sides of the RAM board, so the free edge of the board pops up. 5. Pull the board out of the connector. 6. Replace the cover. 7.

  • Page 88: Replacing A Hard Disk Drive

    Configuring and Expanding Your Computer Replacing a Hard Disk Drive Replacing a Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the ac adapter if you’re using one, and remove the battery. 2.

  • Page 89: To Replace The Hard Disk Drive Holder

    To replace the hard disk drive holder If you are installing a new hard drive that does not have a cover, you can remove the cover parts from the old hard drive. You’ll need a small Phillips screwdriver for this procedure.

  • Page 90: To Prepare A New Hard Disk Drive

    115. If you want to use the hard disk with other than the original software and operating system, prepare the hard disk as described in the Corporate Evaluator’s Guide, available at the HP Customer Care Web site (www.hp.com/go/support). Reference Guide...

  • Page 91: Troubleshooting Your Computer

    Troubleshooting Your Computer Reference Guide...

  • Page 92: Troubleshooting Techniques

    See the Microsoft Windows manual shipped with the computer. See the HP Notes in the online HP Library for updated information. Find technical tips and software updates for the computer at the HP Customer Care Web site (www.hp.com/go/support). Test your computer by running the DiagTools test program. See “Testing the Hardware”...

  • Page 93: Cd-Rom And Dvd Problems

    BIOS Setup utility: 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. Open the Boot menu. The default boot order is (1) Removable Device, (2) Hard Disk, and (3) CD-ROM/DVD Drive.

  • Page 94: Display Problems

    Troubleshooting Your Computer Troubleshooting Techniques If a DVD movie stops playing in the middle The DVD may be double-sided. Open the DVD tray, and read the text near the center hole of the disc. If it says Side A, flip the disc over, close the tray, and press the Play button to continue playing the movie.

  • Page 95: Docking Problems

    Press Fn+F5 in case the internal display was disabled. (Do this three times to return to the state you started from.) If the computer is cold, allow it to warm up. If the screen is difficult to read Try setting the display resolution to its default setting of 1024×768: click Start, Settings, Control Panel, Display, Settings.

  • Page 96: Hard Disk Drive Problems

    Troubleshooting Your Computer Troubleshooting Techniques docks or boots. If the drive A icon is missing, either dock the computer again with the floppy drive installed, or reboot the computer. If the computer hangs after inserting a PC Card in a dock For Windows 95, if you use a PC card in a dock, you should insert the card only when the computer is running or after it is shut down, and remove the card only after stopping the card using the PC Card icon in the taskbar or after shutting down.

  • Page 97: Heat Problems

    Check settings in the BIOS Setup utility: 1. Restart the computer: click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the System Devices menu, make sure Infrared Port is enabled and FIR mode is selected.

  • Page 98: Keyboard And Pointing Device Problems

    Troubleshooting Your Computer Troubleshooting Techniques Remove any PC Cards from the computer. An infrared IRQ conflict is possible if two PC Cards are present at the same time. Keyboard and Pointing Device Problems If the pointer is difficult to control Adjust the pointer controls: click Start, Settings, Control Panel, the double-click Mouse.
  • Page 99 If a PS/2 scroll mouse doesn’t work The built-in pointing devices must be disabled for the mouse’s scroll feature to work. In the BIOS Setup utility, make sure the PS/2 Pointing Devices option in the System Devices menu is set to Auto. See “To run the BIOS Setup utility” on page 78. Suspend or shut down the computer before you attach the scroll mouse, so that it will be detected properly.

  • Page 100: Memory Problems

    Troubleshooting. Not all third-party memory cards have been tested for use with the computer. Please check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested memory cards. Test your computer’s memory with the DiagTools diagnostics. See “Testing the Hardware”...
  • Page 101 Connect a standard telephone to the phone line and make sure the line is working. Make sure someone else isn’t using the same phone line. Try another telephone line, preferably one normally used for a fax machine or modem. If you’re in a foreign country, the dial tone may not be recognized by the modem. In Control Panel, open Modems (Windows 95 or 98) or Phone And Modem Options (Windows 2000).
  • Page 102 Troubleshooting Your Computer Troubleshooting Techniques If you’re running fax software using fax Class 2, try using Class 1. If the modem dials but you can’t hear it Make sure the audio-off light is turned off. If it’s on, press the audio-off button. Check the speaker volume setting.

  • Page 103: Network Problems

    Network Problems If the built-in network adapter doesn’t connect to the LAN Check all cables and connections. Try connecting at a different network station, if available. If the green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down.

  • Page 104: Pc Card (Pcmcia) Problems

    Check the HP Customer Care Web site (www.hp.com/go/support) for information about installing certain PC Cards. Make sure your computer supports the problem PC card: check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested PC Cards.

  • Page 105: Performance Problems

    If a PC card modem is not working Disable the internal modem: 1. Click Start, Settings, Control Panel, then double-click System. 2. Open the hardware Device Manager. 3. Double-click Modem to list the current modem devices. 4. Double-click the internal modem, then select the option to disable the modem. If an I/O card stops communicating properly Exit and restart the application.

  • Page 106: Power And Battery Problems

    Troubleshooting Your Computer Troubleshooting Techniques 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Power menu, set the Power Management Mode to Max. Performance. 4. Press F10 to save and exit BIOS Setup. If the computer stops responding Press CTRL+ALT+DEL to end the application that is not responding.
  • Page 107 If a secondary battery doesn’t charge The computer’s secondary battery won’t charge until the main battery is fully charged. Make sure the ac adapter is fully plugged into the power source and the computer, and that the light on the adapter is on. Make sure the secondary battery is correctly installed and locked in place.

  • Page 108: Printing Problems

    Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300-dpi).

  • Page 109: Serial, Parallel, And Usb Problems

    78. Use a mouse that connects to the PS/2 port. If you have a PS/2 keyboard connected, use a PS/2 Y adapter (HP accessory F1469A). Check the port settings in Control Panel: 1. Click Start, Settings, Control Panel, then double-click System.
  • Page 110 Test the ports with the DiagTools diagnostics. See “Testing the Hardware” on page 113. If the USB port is not working Contact the vendor of the peripheral device—as well as HP—for the latest versions of the USB drivers. Check the port settings in Control Panel: 1.

  • Page 111: Startup Problems

    Check the boot order in the BIOS Setup utility: 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. Open the Boot menu. The default boot order is (1) Removable Device, (2) Hard Disk, and (3) CD-ROM/DVD Drive.
  • Page 112 Troubleshooting Your Computer Troubleshooting Techniques If the computer takes a long time to resume after being suspended The computer can routinely take a minute or more to resume if it has a network card installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display.

  • Page 113: Testing The Hardware

    To run the DiagTools diagnostic test 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. Go through the first several screens. 4. When the hardware detection finishes, check the list of detected hardware.
  • Page 114 12. Optional: Check the log. The log file contains a list of all test results and errors. Run C:\Dmi\Hpdiags\Hpsuppt.exe to retrieve the log file to this directory and open it in Notepad. (If Hpsuppt.exe is not on your hard disk, you can download it from the HP Customer Care Web site, www.hp.com/go/support.)

  • Page 115: Recovering And Reinstalling Software

    On your computer’s hard drive under C:\hp\Drivers. On the Recovery CD under \hp\Drivers. On the HP Customer Care Web site (www.hp.com/go/support). This Web site contains the latest updates of software drivers for different operating systems. To recover the factory installation of your hard disk Use the Recovery CD to reinstall the original factory software on your computer’s hard...

  • Page 116: To Replace A Damaged Recovery Cd

    To replace a damaged Recovery CD If you lose or damage the Recovery CD, take your computer to a local HP service center to get a replacement CD. Call the HP Customer Care Center for the address and telephone number of an HP service center near you—see “To contact the HP Customer...
  • Page 117 6. Follow the onscreen instructions. This starts a process that takes approximately one minute. Once the update process begins, do not interrupt it. 7. When the process is completed, reset the computer by inserting a straightened paper clip into the system-off switch on the right side of the computer. Troubleshooting Your Computer Recovering and Reinstalling Software Reference Guide...

  • Page 119: Support And Service

    Support and Service Reference Guide...

  • Page 120: Getting Assistance For Your Computer

    To contact the HP Customer Care Center HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges). During the free assistance period, HP will assist with questions about: Included applications and operating systems.
  • Page 121 Product development, custom installations. Consulting. To contact the Customer Care Center by email, visit the HP Customer Care Web site (www.hp.com/go/support). For the latest list of phone numbers, see the HP Notebook Web site (www.hp.com/notebooks) under Support. North America United States: (970) 635-1000...

  • Page 122: To Receive Repair Service

    If your computer is no longer under warranty. Contact an HP-authorized reseller or the HP Customer Care Center (see “To contact the HP Customer Care Center” on page 120). The support provider will let you know about repair charges and processes.

  • Page 123: Hewlett-Packard Limited Warranty Statement

    3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
  • Page 124 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

  • Page 125: Specifications And Regulatory Information

    Specifications and Regulatory Information Reference Guide...

  • Page 126: Hardware Specifications

    Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site (www.hp.com/notebooks). Physical Attributes Size (14-inch display): 316 × 261 × 33 mm (12.4 × 10.3 × 1.3 in).
  • Page 127 Audio System 16-bit Sound Blaster Pro compatible stereo sound. Stereo sound via two built-in speakers (500 Hz to 10 KHz range). 3D-enhanced PCI bus audio with Zoomed Video support. Built-in microphone. Separate audio-off button with indicator light. Headphone-out, microphone-in, and audio line-in. Keyboard and 87-key touch-type QWERTY keyboard with 101/102 key emulation.
  • Page 128 Advanced Power Management (APM) (Windows 95 and 98 only). DMI with HP TopTools. HP e-center (North America English only). Adobe Acrobat Reader. Agaté Tioman for HP (Hot Swap) (Windows 95 and 98 only). QuickLink (Windows 98 only). DiagTools. VirusScan. Online Reference Guide .

  • Page 129: Modem Reference Information

    Modem Reference Information If your computer has a modem port, you can customize the operation of the modem using AT commands and S-registers. You can do this from Modem (Windows 95 or 98) or Phone And Modem Options (Windows 2000) in Control Panel, from most communications software, or by using terminal mode in your software.
  • Page 130 Specifications and Regulatory Information Modem Reference Information Command Function (3Com) Turn online echo on Turn online echo off Hang up (go on-hook) Pick up (go off-hook) Display the 4-digit product code Display the checksum Display the RAM test results Display the firmware version Display the current modem settings Display user profiles Display the product configuration...
  • Page 131 Flow control for received data - send XON/XOFF signals to modems on both ends &I2 Flow control for received data - send XON/XOFF signals to your modem only &I3 HP Eng/Ack in Host mode &I4 HP Eng/Ack in Terminal Mode &I5 Flow control for received data - If error correction is used, send XON/XOFF signals to your modem only;...
  • Page 132 Specifications and Regulatory Information Modem Reference Information Command Function (3Com) &S1 Data Set Ready (DSR) signals that the modem is ready to send data &Un Set minimum link rate (bps): 0=Variable, 1=300 , 2=1200, 3=2400, 4=4800, 5=7200, 6=9600, 7=12000, 8=14400, 9=16800, 10=19200, 11=21600, 12=24000, 13=26400, 14=28800, 15=31200, 16=33600, 17=28000, 18=29333, 19=30666, 20=32000, 21=33333, 22=34666, 23=36000, 24=37333, 25=38666, 26=40000, 27=41333, 28=42666, 29=44000, 30=45333, 31=46666, 32=48000, 33=49333, 34=50666, 35=52000, 36=53333, 37=54666, 38=56000, 39=57333...
  • Page 133 Register Function (3Com) Test timer for AT command &T - when AT&T=0, the timer is disabled (seconds) Duration for inactivity timer; S19=0 disables the timer (minutes) Sets error correction break length (1/100 second) Designates the ASCII character code for XON Designates the ASCII character code for XOFF DTR debounce time indicator (1/100 second) Bitmapped register.

  • Page 134: Modem Reference (Ambit)

    Specifications and Regulatory Information Modem Reference Information Selected Result Codes (3Com) Code Modem Reference (Ambit) In the following AT command table, default settings are shown in bold. All listed AT commands except A/ must be preceded by “AT.” AT Commands (Ambit) Command Function (Ambit) Re-execute command (not preceded by AT)
  • Page 135 Command Function (Ambit) Turn speaker off during dialing and receiving carrier and turn speaker on during answering Turn off automode detection Turn on automode detection Go on-line Go on-line and initiate a retrain sequence Force pulse dialing Allow result codes to DTE Inhibit result codes to DTE Select S-Register n as default Return the value of S-Register n...
  • Page 136 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) &G2 Enable 1800 Hz guard tone &J0 Set S-Register response only for compatibility &J1 Set S-Register response only for compatibility &K0 Disable DTE/DCE flow control &K3 Enable RTS/CTS DTE/DCE flow control &K4 Enable XON/XOFF DTE/DCE flow control &K5...
  • Page 137 Command Function (Ambit) Disable line quality monitor and auto retrain Enable line quality monitor and auto retrain Enable line quality monitor and fallback/fall forward Return received line signal level Report the line signal quality %TTn PTT testing of signal level: 00-09=DTMF dial 0-9, 0A=DTMF *, 0B=DTMF #, 0C=DTMF A, 0D=DTMF B, 0E=DTMF C, 0F=DTMF D, 10=V.21 Channel 1mark symbol, 11=V.21 Channel 2mark symbol, 15=V.22 originate signaling at 1200bps, 16=V.22bis originate signaling at 2400bps, 17=V.22 answering signaling , 18=V.22bis answer signaling, 19=V.21 Channel 1space symbol, 1A=V.21 Channel 2 space symbol,...
  • Page 138 Specifications and Regulatory Information Modem Reference Information Command Function (Ambit) +H11 Enable RPI+ mode +H16 Enable Video Ready mode Download to flash memory at last sensed speed Download to flash memory at 38.4 kbps Download to flash memory at 57.6 kbps -SDR=0 Disable distinctive ring -SDR=1...
  • Page 139 S-Registers (Ambit) Register Function (Ambit) Rings to auto-answer Ring counter Escape character Carriage return character Line feed character Backspace character Wait time for dial tone Wait time for carrier Pause time for dial delay modifier Carrier detect response time Carrier loss disconnect time DTMF tone duration Escape prompt delay General bit mapped options status...
  • Page 140 Specifications and Regulatory Information Modem Reference Information Selected Result Codes (Ambit) Code Meaning CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER Reference Guide...

  • Page 141: Safety Information

    250 Vac (2.5 A) 250 Vac (2.5 A) 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) Safety Information HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8120-6317 8120-8367...

  • Page 142: Ergonomics

    The battery pack is suitable for use only with compatible HP notebook models. See “To contact the HP Customer Care Center” on page 120 for your local HP contact. Do not disassemble the battery. There are no serviceable parts inside. Do not dispose of the battery pack in fire or water.

  • Page 143: Laser Safety

    1). This device is not considered harmful, but the following precautions are recommended: If the unit requires service, contact an authorized HP service center— see “To contact the HP Customer Care Center” on page 120. Do not attempt to make any adjustment of the unit.

  • Page 144: Regulatory Information

    Specifications and Regulatory Information Regulatory Information Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions.

  • Page 145: Canada

    Trade name: Hewlett-Packard Company Product name: HP OmniBook 6000 Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.

  • Page 146: International

    (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP ac adapter used with this product is designed to operate on all power systems, other than IT power systems.

  • Page 147: Index

    Index ac (time-out), 82 ac adapter, 11 connecting, 20 jack, 13 accessories buying, 11 docking products, 74 plug-in modules, 53 adding RAM, 85 adjusting brightness, 28, 30 display colors, 30 screen area, 30 Agaté Tioman hot-swap installing, 52 using, 53 ALT GR key, 30 antistatic precautions, 85, 86 Applications key, 29...
  • Page 148 Hibernate partition, 88 holder (HDD), 89 hot computer, 97 hot keys, 28 hot swapping installing software, 52 swapping modules, 53 HP Customer Care Web site, 12 HP Library, 12 HP Notes, 12 infrared communications troubleshooting, 97 infrared devices troubleshooting, 97...
  • Page 149 microphone location, 13 Microsoft Exchange, 62 Microsoft Fax, 62 mini dock, 74 Mini-PCI, 14 MiniTel, 58 modem AT commands, 60, 129 connecting, 58 connecting to Internet, 58 dial-in connection, 59 faxing, 62, 64 sending e-mail, 61 settings, 60 software, 57 troubleshooting, 100 modes power, 24...
  • Page 150 saving battery power, 48 scandisk, 35 screen area adjusting, 30 Scroll Lock, 13, 17 security hard drive lock, 40 Kensington lock, 38 PC identification, 39 VirusScan, 39 Security menu (BIOS), 81 selecting items, 26 sending faxes, 62, 64 serial port connecting, 72 location, 14, 15 troubleshooting, 109...

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