HP OmniBook 6100 - Notebook PC Manual
HP OmniBook 6100 - Notebook PC Manual

HP OmniBook 6100 - Notebook PC Manual

Hp omnibook 6100 - corporate evaluators guide
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HP Omnibook 6100
Corporate Evaluator's Guide

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Summary of Contents for HP OmniBook 6100 - Notebook PC

  • Page 1 HP Omnibook 6100 Corporate Evaluator’s Guide...
  • Page 2 This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3: Important Safety Information

    Important Safety Information CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. When using your computer with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons: •...
  • Page 4 Hewlett-Packard. TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.
  • Page 5 Software is delivered and licensed as “Commercial computer software” as defined in DFARS 252-227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a), or as “Restricted computer software” as defined in FAR 52.227-19 (or any equivalent agency regulation or contract clause), whichever is applicable. The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.
  • Page 7: Table Of Contents

    Contents Getting Started with Your HP Notebook ..............13 Taking Inventory......................14 What’s in the box? ....................14 To buy accessories ....................15 To find more information..................16 Identifying Parts of the Computer................17 Front View ......................17 Back View......................18 Bottom View ......................
  • Page 8 Working in Comfort with a Notebook PC ..............44 Taking Care of Your Computer .................. 46 To protect your hard disk drive ................46 To maintain your computer ................... 46 To safeguard your data..................47 To extend the life of the display................47 To clean your computer..................
  • Page 9 To install modem support (USR) ................ 103 To install touchpad support (Synaptics).............. 103 To install wireless LAN support (Actiontech) ............ 104 To install Hewlett-Packard Configuration Interface (HPCI)....... 104 Using Windows 2000 ....................107 Installing Retail Windows 2000................108 Requirements ...................... 108 To prepare for software installation ..............
  • Page 10 To install Intel® SpeedStep™ Technology Applet..........115 To install HP Configuration Interface support (HPCI) ........116 To install USB FDD support................117 To install wireless LAN driver (ActionTech) ............. 118 To configure power management................ 118 Using Windows 98 ......................121 Installing Retail Windows 98 Second Edition or Windows 98.........
  • Page 11 To get help from the web ..................188 To contact HP for support or service..............188 To receive repair service ..................191 To prepare your computer for shipment.............. 191 Hewlett-Packard Limited Warranty Statement ............192 Reference Information ....................195 Hardware Specifications ................... 196 Modem Reference Information................. 199 Modem Reference (Ambit) .................
  • Page 12 Safety Information ....................211 Power Cords......................211 Ergonomics ......................212 Battery Safety...................... 212 Laser Safety......................213 LED Safety......................213 Exposure to Radio Frequency Radiation............. 214 Regulatory Information..................... 215 U.S.A........................215 Canada......................... 216 European Union ....................217 Japan ........................219 Russia ........................219 International ......................
  • Page 13: Getting Started With Your Hp Notebook

    Getting Started with Your HP Notebook Corporate Evaluator’s Guide...
  • Page 14: Taking Inventory

    Congratulations! Your notebook computer sets a new standard in personal computing. Although compact and easy to carry, your computer is made with the quality and attention to detail that are the hallmark of Hewlett-Packard. Your computer has several features that make it convenient to use: •...
  • Page 15: To Buy Accessories

    Getting Started with Your HP Notebook Taking Inventory To buy accessories You can buy accessories for your computer online. For the latest accessories and options, visit the HP Notebook Web site (www.hp.com/notebooks). HP currently offers docking solutions, plug-in modules, cables, and other accessories, such as the following: •...
  • Page 16: To Find More Information

    Getting Started with Your HP Notebook Taking Inventory To find more information The following table lists other sources of information about your computer and related products. Source Description and Location Startup Guide This printed manual introduces your computer. It also contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information.
  • Page 17: Identifying Parts Of The Computer

    Getting Started with Your HP Notebook Identifying Parts of the Computer Identifying Parts of the Computer Front View 1. One-Touch buttons. 9. Module eject latch. 2. Sleep button. Suspends and resumes operation. 10. Volume control. 3. Keyboard status lights (left to right: Caps Lock, 11.
  • Page 18: Back View

    Getting Started with Your HP Notebook Identifying Parts of the Computer Back View 18. PS/2 keyboard or PS/2 mouse port (supports Y 22. External monitor port. adapter). 23. Docking port. 19. Two universal serial bus ports (USB). 24. AC adapter jack. 20.
  • Page 19: Bottom View

    Getting Started with Your HP Notebook Identifying Parts of the Computer Bottom View 29. Plug-in module bay. Can contain a CD-ROM or 32. Hard disk drive. DVD drive, floppy disk drive, secondary battery, or 33. RAM cover. other plug-in module. 34.
  • Page 20: Status Lights

    Getting Started with Your HP Notebook Identifying Parts of the Computer Status Lights The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock. The following diagram shows the status lights on the front of the computer. 1.
  • Page 21 Getting Started with Your HP Notebook Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3.
  • Page 22: Setting Up Your Computer

    Getting Started with Your HP Notebook Setting Up Your Computer Setting Up Your Computer WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics Web site, www.hp.com/ergo.
  • Page 23 Getting Started with Your HP Notebook Setting Up Your Computer 2. Insert the front (rounded) end of the battery into the battery compartment on the bottom of the computer, and lower the back end in until it clicks into place. To remove the battery 1.
  • Page 24: Step 2: Connect Ac Power

    Getting Started with Your HP Notebook Setting Up Your Computer Step 2: Connect AC power CAUTION Use only the HP AC adapter included with your computer (or other approved adapter). Using any other AC adapter could damage the computer and may void your warranty (see the warranty statement in this manual).
  • Page 25: Step 3: Connect A Phone Line

    Getting Started with Your HP Notebook Setting Up Your Computer Step 3: Connect a phone line If your computer does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem. 1.
  • Page 26: Step 4: Turn On The Computer

    Getting Started with Your HP Notebook Setting Up Your Computer Step 4: Turn on the computer • Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically. Hint If your computer does not turn on when operating on battery power, the battery may be out of power.
  • Page 27: Step 6: Register Your Notebook

    Registering your computer does the following: • Records your ownership of the computer with Hewlett-Packard and provides access to service, support, and information. • Records your ownership of the Windows 98 or XP operating system with Microsoft.
  • Page 28: What To Do Next

    Getting Started with Your HP Notebook Setting Up Your Computer What to do next Here are a few things you may want to try at this point: • If you’re not familiar with the version of Windows installed on your computer, click Start, Help (Windows 98 or 2000) or Start, Tour Windows XP, or check the Windows manual to discover what’s new.
  • Page 29: Basic Operation

    Basic Operation Corporate Evaluator’s Guide...
  • Page 30: Operating Your Computer

    Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. To turn the computer on and off Power mode To enter this mode...
  • Page 31: To Reset The Computer

    Basic Operation Operating Your Computer To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off. If this happens, try the following in the order listed. •...
  • Page 32: To Change The Boot Device

    Basic Operation Operating Your Computer To change the boot device The computer normally boots from its internal hard disk. You can also boot the computer from a floppy disk drive in the module bay, a CD-ROM or similar drive in the module bay, or an internal network interface card (Intel Boot Agent).
  • Page 33 Basic Operation Operating Your Computer Moving and selecting 1. Place your hands in a normal typing position. 2. Pointing stick. With your index finger, press the pointing stick in the direction you want the pointer to move. Touch pad. Move a thumb or finger across the touch pad in the direction you want the pointer to move.
  • Page 34: To Use The Fn Hot Keys

    Basic Operation Operating Your Computer 2. Click the TouchPad tab, and select the device you want to disable from the pull-down menu. 3. Select Disable This Device near the bottom of the window. 4. Click OK. To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls.
  • Page 35: To Use The One-Touch Buttons

    Basic Operation Operating Your Computer To use the One-Touch buttons Your computer includes four One-Touch buttons that can start any application or open a document or web site with a single press. • Press the One-Touch button to open the corresponding application, document, or web site.
  • Page 36: To Use The Windows And Applications Keys

    Basic Operation Operating Your Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application.
  • Page 37: To Use The Alt Gr Key

    –or– • Click Start, Programs, HP Display Settings, HP Display Settings (Windows 98 or 2000) or Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings (Windows XP). You have the option of adding a display settings icon in the taskbar for quick access.
  • Page 38: To Adjust The Volume

    To enlarge icons and labels on your screen when using a high-resolution display, use HP Desktop Zoom. • Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, Desktop Zoom, Desktop Zoom. If this program is not installed on your computer, you can download it from the HP Customer Care Web site (www.hp.com/go/support).
  • Page 39: To Change Computer Settings For A Presentation

    HP Presentation Ready automatically returns your computer to its normal settings. To prepare for the presentation 1. Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP Presentation Ready, Configure. –or– Click the HP Presentation Ready icon in the taskbar (if present), then click Configure.
  • Page 40: Securing Your Computer

    Basic Operation Securing Your Computer Securing Your Computer To set up password protection You can protect your computer from access by another user when you set up password protection, which is available through Windows and through the BIOS Setup utility. For complete protection, set passwords in Windows as well as through BIOS Setup.
  • Page 41: To Attach A Security Cable

    Basic Operation Securing Your Computer Windows XP 1. Click Start, Control Panel, User Accounts, then select your account. 2. Click Create a Password, then set the password. 3. Click Start, Control Panel, Performance and Maintenance, Power Options. 4. On the Advanced tab, select the option to prompt for a password when the computer leaves Standby mode.
  • Page 42: To Protect Against Viruses

    Basic Operation Securing Your Computer To protect against viruses Virus-protection software can help protect the integrity of your data. This is especially important if you use the Web. Your computer comes equipped with VirusScan or Norton AntiVirus software. If you have VirusScan, you must install it before you can use it.
  • Page 43: To Lock The Hard Disk Drive

    Basic Operation Securing Your Computer To lock the hard disk drive The computer enables you to lock its internal hard disk drive to help keep your information secure. Hard disk drive lock does not protect a second hard disk drive installed in the module bay.
  • Page 44: Working In Comfort With A Notebook Pc

    Basic Operation Working in Comfort with a Notebook PC Working in Comfort with a Notebook PC WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For more information about reducing your risk, visit our ergonomics Web site at www.hp.com/ergo—or see Working in Comfort in the online HP Library.
  • Page 45 Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down.
  • Page 46: Taking Care Of Your Computer

    Basic Operation Taking Care of Your Computer Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.
  • Page 47: To Safeguard Your Data

    Basic Operation Taking Care of Your Computer To safeguard your data • Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy, tape, or network drives. •...
  • Page 48: To Clean Your Computer

    Basic Operation Taking Care of Your Computer To clean your computer • You can clean the computer with a soft cloth dampened with clean water or with water containing a mild detergent. Do not use an excessively wet cloth, and take care to keep water out of the case.
  • Page 49: Batteries And Power Management

    Batteries and Power Management Corporate Evaluator’s Guide...
  • Page 50: Managing Power Consumption

    Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’re running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. •...
  • Page 51 Batteries and Power Management Managing Power Consumption The computer can also enter Hibernate mode if battery power reaches a critically low level. (See “To respond to a low-battery warning” on page 54.) If this happens, you will find on resuming that all your data has been saved, but some functions may be disabled. To resume normal operation, restore power by connecting an AC adapter or installing a charged battery, then shut the computer off and restart it.
  • Page 52: To Manage Power Manually

    Batteries and Power Management Managing Power Consumption • Windows XP: Click Start, Control Panel, Performance and Maintenance, Power Options. On the Power Schemes tab, select a power scheme. This scheme automatically controls the processor speeds: • The Max Battery scheme uses the lowest processor speeds while running on battery power, but uses medium and high processor speeds on AC power.
  • Page 53: Using Battery Power

    Batteries and Power Management Using Battery Power Using Battery Power To check battery status From the battery status lights Your computer has two battery status lights, one for the main battery and one for an optional secondary battery in the module bay, see “Bottom View” on page 19. From the Windows taskbar The Windows taskbar can display a power icon that provides detailed battery status information (see Windows Help for details).
  • Page 54: To Respond To A Low-Battery Warning

    Batteries and Power Management Using Battery Power To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep or displays a warning message. Then, if you do not restore power within a short time, the computer goes into Hibernate mode.
  • Page 55: To Get The Most From Your Batteries

    Batteries and Power Management Using Battery Power To get the most from your batteries Follow these suggestions to make your battery’s power last as long as possible. • Plug in the AC adapter, especially when using a drive in the module bay, or any external connections such as a PC Card or a modem.
  • Page 56: To Maximize Processor Speed

    Batteries and Power Management Using Battery Power In addition, follow these suggestions to extend the life of your batteries. • Do not leave batteries unused for long periods. If you have more than one, rotate them. • If you normally use AC power, make a practice of using the battery as your power source at least once a week.
  • Page 57: Modem And Network Connections

    Modem and Network Connections Corporate Evaluator’s Guide...
  • Page 58: Using The Modem

    Modem and Network Connections Using the Modem Using the Modem If your computer has a modem port, you can connect your modem to a telephone line and communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes. Your computer contains several software programs that work with your modem: •...
  • Page 59 Modem and Network Connections Using the Modem 3. Plug the other end of the phone cord the built-in modem. 4. Check your modem’s country or region settings: • Windows 98: click Start, Settings, Control Panel, double-click Modems, then click Dialing Properties. •...
  • Page 60: To Connect To The Internet

    Signing up with an Internet Service Provider Before you can connect to the Internet, you need to set up an account with an Internet Service Provider (ISP). For some countries and models, Hewlett-Packard provides easy Internet signup so that you can connect quickly to an ISP.
  • Page 61: To Disconnect From The Internet

    Modem and Network Connections Using the Modem To disconnect from the Internet You remain connected to the Internet until you shut down the computer, disconnect the phone line from the computer, or give a command to hang up the connection. •...
  • Page 62: To Send And Receive E-Mail

    Modem and Network Connections Using the Modem • AT commands. You can control many aspects of modem operation using modem AT commands. AT commands are special strings of characters sent to the modem to set up specific conditions. Those command strings normally start with “AT”. For a list of AT commands for the built-in modem, see “Modem Reference Information”...
  • Page 63: To Send And Receive Faxes (Windows 98)

    Modem and Network Connections Using the Modem To receive e-mail messages 1. In Outlook Express, click the Send/Recv tool on the toolbar to have Outlook deliver new messages. 2. Click the Inbox folder to view the list of messages. Unread messages appear bold on the screen.
  • Page 64: To Send And Receive Faxes (Windows 2000)

    Modem and Network Connections Using the Modem To view and print a fax 1. In QuickLink, click the Fax Viewer tool on the toolbar. 2. Click Yes to view the fax now. 3. Click the printer icon to print the fax. To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection.
  • Page 65: To Send And Receive Faxes (Windows Xp)

    Modem and Network Connections Using the Modem To send and receive faxes (Windows XP) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer.
  • Page 66: Connecting To A Lan

    Modem and Network Connections Connecting to a LAN Connecting to a LAN Connecting to a local area network (LAN) gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN Check that the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX (100 Mbps) connections.
  • Page 67: Making Wireless Connections

    Modem and Network Connections Making Wireless Connections Making Wireless Connections If your computer includes a wireless on-off button—located on the left side of the computer near the front—you can connect by radio to a wireless local area network (LAN) and access computers and other resources on the network. A wireless network provides all the functions of a typical “wired”...
  • Page 68 Modem and Network Connections Making Wireless Connections 3. If the computers use encrypted communication, use the Encryption tab to set the following parameters, which must be identical for all computers that will connect to each other: • Encryption: 64-bit or 128-bit. •...
  • Page 69: To Prepare For Connections (Windows Xp)

    Modem and Network Connections Making Wireless Connections Hint If you are connecting to an access point or computer that is using Lucent/Agere-based software, you must set up compatible encryption on your computer. You can enter the encryption key manually. If you know only the Lucent/Agere passphrase, you must convert it to the corresponding key.
  • Page 70: To Turn Wireless Communication On And Off

    Modem and Network Connections Making Wireless Connections Hint If you are connecting to non-Windows XP access points or computers that are using software from different manufacturers, you must set up compatible encryption on your computer. You can use the same hexadecimal encryption key on all units. If you know only an ASCII passphrase, you should convert it to the corresponding hexadecimal key.
  • Page 71 Modem and Network Connections Making Wireless Connections Turning on communication and making a connection 1. If the computer isn’t on, turn it on. 2. The wireless indicator light is lit whenever the wireless function is on. If the indicator isn’t lit, do one of the following: Press the wireless on-off button.
  • Page 73: Add-On Devices

    Add-On Devices Corporate Evaluator’s Guide...
  • Page 74: Using Plug-In Modules

    Add-On Devices Using Plug-In Modules Using Plug-In Modules You can use any compatible plug-in module with your computer’s module bay, such as: • CD-ROM, CD-RW, DVD, or similar drive. • Zip drive. • Second hard drive. • Floppy disk drive. •...
  • Page 75 Add-On Devices Using Plug-In Modules CAUTION Before disconnecting a CD-ROM drive, DVD drive, or any other type of drive, you must either use the icon in the taskbar or shut down the computer—otherwise, you could lose data. Exception: for Windows 98, you must shut down the computer before connecting or disconnecting a hard disk drive.
  • Page 76: To Connect The Floppy Disk Drive To The Parallel Port

    Add-On Devices Using Plug-In Modules 4. Grasp the module and pull it out. 5. Slide the new plug-in module into the computer until it clicks into place. 6. For Windows 98, click OK to close the BayManager window. If you have a CD-ROM drive or other module in the module bay, you can connect the floppy disk drive to the parallel port.
  • Page 77: To Insert Or Remove A Cd Or Dvd

    Add-On Devices Using Plug-In Modules To insert or remove a CD or DVD CAUTION Do not remove a CD or DVD while the computer is reading it. Otherwise, the computer could stop responding and you could lose data. Be sure to press the CD or DVD onto the spindle. You can damage the disk or drive if you just lay it on the tray.
  • Page 78: To Play Dvd Movies

    Add-On Devices Using Plug-In Modules To play DVD movies If your computer came with a DVD drive, it also includes DVD player software that lets you play DVD movies. Click Start, Programs (Windows 98 or 2000) or Start, All Programs, Multimedia, DVD Player (Windows XP)—if InterVideo WinDVD or DVD Express is not listed, do the following.
  • Page 79: Connecting Pc Cards

    Add-On Devices Connecting PC Cards Connecting PC Cards The computer’s PC Card slots are available for storing data and expanding the communication capabilities of the computer. The computer supports standard Type I, II, and III PC Cards (PCMCIA and CardBus), and can hold two Type I or II cards or one Type III card.
  • Page 80 Add-On Devices Connecting PC Cards Removing a PC Card CAUTION Before removing a PC Card, you must use the PC Card, Eject Hardware, or Safely Remove Hardware icon in the taskbar, or shut down the computer. Otherwise, you could lose data. 1.
  • Page 81: Connecting External Devices

    Add-On Devices Connecting External Devices Connecting External Devices To identify connectors for external devices The diagram below shows your computer’s connectors for external devices. 1. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 2. Two universal serial bus (USB) ports. 3.
  • Page 82: To Connect A Printer Or Other Parallel Device

    Add-On Devices Connecting External Devices To connect a printer or other parallel device The computer’s parallel port uses a standard 25-pin connector, most commonly used for connecting dot-matrix, ink-jet, and laser printers. You can also use it to connect a parallel Zip drive.
  • Page 83: To Connect An Audio Device

    –or– Click Start, Programs, HP Display Settings, HP Display Settings (Windows 98 or 2000) or Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings (Windows XP). You can also add a display settings icon in the taskbar for quick access.
  • Page 84 Add-On Devices Connecting External Devices • If you need to use both displays at once, press Fn+F5 repeatedly until the image shows on both displays. With the default display settings, the external monitor uses the same settings as the internal display. The external monitor displays the same image as the internal display, regardless of the screen area, colors, and other settings, and the refresh rate is the same for as the internal display (60 Hz).
  • Page 85: To Use A Tv Set As A Monitor

    Add-On Devices Connecting External Devices Changing display actions With a display attached, you can use the BIOS Setup utility to change certain display behaviors, such as stretching the image to fill the screen at lower resolutions. See “To run the BIOS Setup utility” on page 177. For a display connected to a video adapter in a docking system, the docking display is automatically selected when it is detected.
  • Page 86: To Connect A Serial Device

    Add-On Devices Connecting External Devices To connect a serial device The computer includes a standard 9-pin serial port that you can use to connect devices such as external modems and fax modems. If needed, you can set the serial port’s address in the BIOS Setup utility.
  • Page 87: To Use A Docking Product

    Add-On Devices Connecting External Devices Printing to an infrared printer • Install your printer and assign it to the computer’s infrared port. You can then print from your applications as you would to any other printer. Transferring files through an infrared connection You can use your computer’s infrared port to transfer files.
  • Page 88 Add-On Devices Connecting External Devices 2. Push down firmly on both sides of the tray until it snaps into place. To remove a tray from the dock, pull the latch (at the center front of the dock) towards you until the tray pops free. Docking the computer The computer can be on, suspended, or off when docking.
  • Page 89 Add-On Devices Connecting External Devices 3. Position your fingers on the platform grips as shown below. Use your thumbs to push the computer into the dock until the computer slides into place. Undocking the computer 1. Press the undock button on the front of the dock and wait for the undock light to blink.
  • Page 90: Installing Additional Ram

    Add-On Devices Installing Additional RAM Installing Additional RAM The computer has no memory (RAM) built in but has two slots that hold two RAM modules. At least one slot contains a RAM module installed at the factory. You can use both slots to expand your RAM.
  • Page 91 Add-On Devices Installing Additional RAM 4. Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. 5. Replace the cover. 6. Insert the battery. Note For Windows 98: if you increase your computer’s memory to more than 768 MB, the computer will not be able to hibernate unless you also increase the size of the Utility...
  • Page 92: To Remove A Ram Expansion Module

    Add-On Devices Installing Additional RAM To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one. You’ll need a small Phillips screwdriver for these steps. CAUTION Your computer’s chips are extremely sensitive to static electricity, and can be permanently damaged by it.
  • Page 93: Replacing The Hard Disk Drive

    Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter if you’re using one, and remove the battery. 2.
  • Page 94: To Replace The Hard Disk Drive Holder

    Add-On Devices Replacing the Hard Disk Drive To replace the hard disk drive holder If you are installing a new hard drive that does not have a cover, you can remove the cover parts from the old hard drive. You’ll need a small Phillips screwdriver for this procedure.
  • Page 95: To Prepare A New Hard Disk Drive

    Add-On Devices Replacing the Hard Disk Drive To prepare a new hard disk drive When you install a new hard disk drive, you also need to prepare it to be able to work with your computer. • If you want to restore the Windows software and operating system that were originally installed on your computer, you can do so using the Recovery CD that also came with your computer.
  • Page 97: Using Windows Xp

    Using Windows XP Corporate Evaluator’s Guide...
  • Page 98: Installing Retail Windows Xp

    Using Windows XP Installing Retail Windows XP Installing Retail Windows XP Windows XP may come factory installed on your HP notebook. The following procedure installs a retail version of Windows XP and configures the appropriate device drivers. This section describes how to: •...
  • Page 99: To Prepare For Software Installation

    Using Windows XP Installing Retail Windows XP Important Before installing Windows XP please install the latest BIOS for your HP notebook. 1. Start the HP notebook. 2. Press F2 to enter Setup when prompted. 3. Check the BIOS version in the upper left corner. You can download the latest HP notebook BIOS from http://www.hp.com/go/support.
  • Page 100: To Install Windows Xp (Non-Hp Oem)

    Installing Retail Windows XP To install Windows XP (non-HP OEM) These directions provide steps for installing a non-Hewlett-Packard-provided version of Windows XP on Omnibook notebook computers. 1. Start with the computer off. To turn off the computer slide and hold the power switch that is located above the upper left side of the keyboard.
  • Page 101 (QUICK) or FORMAT USING FAT (QUICK) depending on needs, and press ENTER. Hewlett-Packard suggests that you select NTFS at this point if you intend to convert to NTFS at a later time, this will make a higher performance file system and appropriate security settings.
  • Page 102: To Install Video Support (Ati Radeon)

    To install video support (ATI Radeon) While the video will function with the default XP drivers, you will lack the ability for special features and advanced configuration. Hewlett-Packard suggests installing these drivers. The video drivers are located in the VIDEO driver directory.
  • Page 103: To Install Modem Support (Usr)

    While Windows XP contains the necessary drivers for the modem hardware in your Omnibook 6100, you will lack the ability for special features and advanced configuration. Hewlett-Packard suggests installing these drivers. The modem drivers are located in the MODEM driver directory.
  • Page 104: To Install Wireless Lan Support (Actiontech)

    On Windows 2000 and Windows XP, the HPCI driver provides access to important configuration interfaces of the system BIOS. You can launch the display settings application by going to Start, All Programs, Accessories, Accessibility, HP Display Settings or Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. Corporate Evaluator’s Guide...
  • Page 105 Using Windows XP Installing Retail Windows XP Features: HP Display Settings provides the following features: • User interface to control which of the available displays should be active (notebook display panel, external monitor, TV). • Slider controls for adjusting the brightness and contrast (if applicable) of the notebook display panel.
  • Page 107: Using Windows 2000

    Using Windows 2000 Corporate Evaluator’s Guide...
  • Page 108: Installing Retail Windows 2000

    Using Windows 2000 Installing Retail Windows 2000 Installing Retail Windows 2000 Windows 2000 comes factory installed on your HP notebook. The following procedure installs a retail version of Windows 2000 and configures the appropriate device drivers. This section describes how to: •...
  • Page 109: To Prepare For Software Installation

    Using Windows 2000 Installing Retail Windows 2000 Important Before installing Windows 2000 please install the latest BIOS for your HP notebook. To check your BIOS version do the following: 1. Start the HP notebook. 2. Press F2 to enter Setup when prompted. 3.
  • Page 110: To Install Retail Windows 2000 Professional

    Using Windows 2000 Installing Retail Windows 2000 To install retail Windows 2000 Professional 1. Insert the HP notebook CD-ROM drive in the HP notebook. 2. Insert the Windows 2000 CD in the CD-ROM drive. 3. Reboot, press ESC when you see the HP notebook logo. 4.
  • Page 111: To Install The Chipset Driver (Intel 830 Series)

    Using Windows 2000 Installing Retail Windows 2000 Windows 2000 retail or shelf version is not capable of running the newest hardware contained within the HP notebook. Upon completion of the Windows 2000 install you will have many unidentified hardware items as listed below. •...
  • Page 112: To Install Video Support (Ati Mobility Radeon)

    Using Windows 2000 Installing Retail Windows 2000 To install video support (ATI Mobility Radeon) If you have installed retail Windows you need to install the ATI video driver. The driver is contained in the \HP\DRIVERS\VIDEO subdirectory on the Recovery CD. To install or upgrade the ATI video driver: 1.
  • Page 113: To Install Touchpad/Trackpoint Mouse Support (Synaptics)

    Using Windows 2000 Installing Retail Windows 2000 To install touchpad/trackpoint mouse support (Synaptics) If you have installed retail Windows you need to install the mouse driver. The driver is contained in the \HP\DRIVERS\TOUCHPAD subdirectory on the Recovery CD. To install or upgrade the mouse driver: 1.
  • Page 114: To Install Pci Modem Support (3Com)

    Using Windows 2000 Installing Retail Windows 2000 To install PCI modem support (3COM) If you have installed retail Windows you need to install the PCI modem driver. The driver is contained in the \HP\DRIVERS\MODEM\PCIMODEM subdirectory on the Recovery CD. To install or upgrade the modem driver: 1.
  • Page 115: To Install Intel® Speedstep™ Technology Applet

    Using Windows 2000 Installing Retail Windows 2000 3. Use the down arrows to highlight the Infrared Port. 4. Press Enter and select Enabled. The other settings are fine at default values. Default Values: Mode: FIR Base I/O: 2F8 Interrupt: IRQ 3 DMA Channel: DMA 0 5.
  • Page 116: To Install Hp Configuration Interface Support (Hpci)

    Using Windows 2000 Installing Retail Windows 2000 To install HP Configuration Interface support (HPCI) If you have installed retail Windows you need to install the HP Configuration Interface driver. The driver is contained in the \HP\DRIVERS\HPCI subdirectory on the Recovery Note On Windows 2000 or Windows XP, you must be an administrator or have administrator permissions to install and uninstall.
  • Page 117: To Install Usb Fdd Support

    These controls do not affect the external monitor or TV. • An icon in the taskbar for quick access to these controls. Hewlett-Packard Configuration Interface (HPCI) The HP Configuration Interface device implements the following features: • Undock security using the physical undock button located on the docking station.
  • Page 118: To Install Wireless Lan Driver (Actiontech)

    Using Windows 2000 Installing Retail Windows 2000 To install wireless LAN driver (ActionTech) If you have installed retail Windows and you have 802.11b LAN, you need to install the wireless LAN driver. The driver is contained in the wirelessLAN directory. To install or upgrade the wireless LAN driver: 1.
  • Page 119 Using Windows 2000 Installing Retail Windows 2000 8. Click the Save as button and click OK to accept the name of Portable/Laptop. 9. Click the Advanced tab. 10. Check “Always show icon on the taskbar”. 11. Click Apply. 12. Change the Power buttons options to your desired settings. 13.
  • Page 121: Using Windows 98

    Using Windows 98 Corporate Evaluator’s Guide...
  • Page 122: Installing Retail Windows 98 Second Edition Or Windows 98

    Using Windows 98 Installing Retail Windows 98 Second Edition or Windows 98 Installing Retail Windows 98 Second Edition or Windows 98 Windows 98 Second Edition comes preinstalled from the factory on your HP notebook computer. The following procedure installs a retail version of Windows 98SE or Windows 98 and configures the appropriate device drivers.
  • Page 123: To Prepare For Software Installation

    Using Windows 98 Installing Retail Windows 98 Second Edition or Windows 98 Important Before installing Windows 98, please install the latest BIOS for your HP notebook. To check your BIOS version do the following: 1. Start the HP notebook. 2. Press F2 to enter Setup when prompted. 3.
  • Page 124 A hibernation partition and a C: partition has been created and formatted for you. Hewlett-Packard’s HW diagnostics software has been placed on the hibernation partition. To use this HW diagnostics software in the future, press F10 during boot of the system.
  • Page 125: To Install Retail Windows 98 Second Edition

    Using Windows 98 Installing Retail Windows 98 Second Edition or Windows 98 To install retail Windows 98 Second Edition 1. At the C: prompt, type \WINDOWS\OPTIONS\CABS\SETUP /IS 2. Click Continue on the “Windows 98 setup” screen. 3. Select “I accept the Agreement” at the “ Welcome to Windows 98 Setup” screen and click Next.
  • Page 126: To Install Chipset Support (Intel 830M)

    − Standard PS/2 mouse • Universal Serial Bus Controllers − Standard USB controller Hewlett-Packard suggests that you copy the Windows 98SE CAB files from the Windows 98SE CD-ROM to C:\WINDOWS\OPTIONS\CABS for convenience later. To install chipset support (Intel 830M) Your computer has an advanced Intel motherboard chipset. Windows has already found your chipset hardware but you need to install drivers for proper operation.
  • Page 127: To Install Microsoft Hot Fix Support

    Using Windows 98 Installing Retail Windows 98 Second Edition or Windows 98 4. A New Hardware Wizard may appear after rebooting while the system updates all the drivers, if it does not continue to step 9. 5. Click Next at the Add New Hardware Wizard screen. 6.
  • Page 128: To Install Video Support (Ati M-6 Series)

    Using Windows 98 Installing Retail Windows 98 Second Edition or Windows 98 To install video support (ATI M-6 series) If you have installed retail Windows you need to install the ATI video driver. The driver is contained in the \HP\DRIVERS\VIDEO subdirectory on the Recovery CD. To install or upgrade the ATI video driver: 1.
  • Page 129: To Install Networking Support (Intel)

    Using Windows 98 Installing Retail Windows 98 Second Edition or Windows 98 Upon successful completion you will be asked to reboot your computer, choose “Yes, I want to restart my computer now” if you have no other drivers to install. Otherwise, choose “No, I will restart my computer later”...
  • Page 130: To Install Wireless Lan Support (Actiontech)

    Using Windows 98 Installing Retail Windows 98 Second Edition or Windows 98 To install wireless LAN support (ActionTech) If you have installed retail Windows and you have 802.11b LAN, you need to install the wireless LAN driver. The driver is contained in the WirelessLAN driver directory on the recovery CD.
  • Page 131: To Install Infrared Support

    Using Windows 98 Installing Retail Windows 98 Second Edition or Windows 98 To install infrared support If you have installed retail Windows and have IR devices to use with your computer, you need to install the IR driver. The driver is contained in the \HP\DRIVERS\FIR subdirectory on the Recovery CD.
  • Page 132: To Install Intel® Speedstep™ Technology Applet

    Using Windows 98 Installing Retail Windows 98 Second Edition or Windows 98 To install Intel® SpeedStep™ Technology Applet If you have installed retail Windows and you have Pentium III dual speed CPU you need this software to regulate the power states. The driver is contained in the \HP\DRIVERS\SPEEDSTEP subdirectory on the Recovery CD.
  • Page 133: To Install Scsi Docking Support (Symbios)

    Using Windows 98 Installing Retail Windows 98 Second Edition or Windows 98 To install SCSI docking support (SymBIOS) If you have installed retail Windows and you also own the F1477A or F1477B full docking station you must install the SCSI docking support. The driver is contained in the \HP\DRIVERS\DOCKING\SCSI subdirectory on the Recovery CD.
  • Page 135: Using Windows Nt 4.0

    Using Windows NT 4.0 Corporate Evaluator’s Guide...
  • Page 136: Installing Retail Windows Nt 4.0

    Using Windows NT 4.0 Installing Retail Windows NT 4.0 Installing Retail Windows NT 4.0 The following procedure installs a retail version of Windows NT 4.0 and configures the appropriate device drivers. This section describes how to: • Prepare for software installation •...
  • Page 137: To Prepare For Software Installation

    It is recommended you repartition your hard disk before installing Windows NT 4.0. Follow the instructions below to repartition your hard disk. This will add hard disk-based diagnostics to make support easier. Hewlett-Packard also recommends that you start with an empty hard drive before installing any operating system. This will help reduce complications in the future.
  • Page 138: To Install Retail Windows Nt 4.0

    Using the arrow keys, highlight the Unpartitioned Space and press C to create a new partition. Hewlett-Packard recommends that you use no larger than 2000MB (2GB) for your boot partition formatted FAT16 and 4000MB (4GB) formatted NTFS. Use the Backspace key to erase the provided size and enter the value you desire into the box provided.
  • Page 139 Using Windows NT 4.0 Installing Retail Windows NT 4.0 15. Press Enter to reboot system and continue installation. 16. At the GUI (graphical user interface) setup welcome message, click Next. 17. Accept the default Typical Configuration and click Next. 18. Enter you Name and Organization information, click Next. 19.
  • Page 140: To Install Service Pack 6A For Retail Windows Nt 4.0

    Using Windows NT 4.0 Installing Retail Windows NT 4.0 • Intel Bus Master IDE • Trackpoint/Touchpad Drivers Windows NT 4.0 is not capable of utilizing the infrared port and the universal serial bus (USB) that are integrated into the HP notebook. To install Service Pack 6a for retail Windows NT 4.0 If you’ve installed a retail version of Windows NT 4.0, you’ll need to install Service Pack 6a.
  • Page 141: To Install Apm (Advanced Power Management) Support

    Installing Retail Windows NT 4.0 To install APM (Advanced Power Management) support Hewlett-Packard highly recommends that you install this software for proper operation of your notebook running Windows NT 4.0. If you have installed retail Windows you need to install the APM driver. The driver is contained in the \HP\DRIVERS\APM subdirectory on the Recovery CD.
  • Page 142: To Install Pcmcia Support (Pc Card)

    Installing Retail Windows NT 4.0 To install PCMCIA support (PC card) Hewlett-Packard highly recommends that you install this software for proper operation of your notebook running Windows NT 4.0. If you have installed retail Windows you need to install the PC card driver. The driver is contained in the \HP\DRIVERS\PCCARD subdirectory on the Recovery CD.
  • Page 143: To Install Intel® Speedstep™ Technology Applet

    Using Windows NT 4.0 Installing Retail Windows NT 4.0 3. After the audio drivers finish installing the Add Modem Wizard will appear so that you may configure the ESS software modem. If your computer has the USR Hardware modem you may cancel this portion of the installation. 4.
  • Page 144: To Install Touchpad/Trackpoint Mouse Support (Synaptics)

    Using Windows NT 4.0 Installing Retail Windows NT 4.0 To install touchpad/trackpoint mouse support (Synaptics) If you have installed retail Windows you need to install the mouse driver. The driver is contained in the \HP\DRIVERS\TOUCHPAD subdirectory on the Recovery CD. Note You must have NT Service Pack 2 or higher installed prior to this step.
  • Page 145: To Install Video Support (Ati Mobility Radeon)

    Using Windows NT 4.0 Installing Retail Windows NT 4.0 To install video support (ATI Mobility Radeon) If you have installed retail Windows you need to install the video driver. The driver is contained in the \HP\DRIVERS\VIDEO subdirectory on the Recovery CD. Note You must have NT Service Pack 4 or higher installed prior to this step.
  • Page 146: To Install Intel Wireless Networking Support

    Using Windows NT 4.0 Installing Retail Windows NT 4.0 9. Click Next. 10. At the Protocol screen, click Next to accept the default setting of TCP/IP or choose other protocols. 11. At the Services screen, click Next to accept default settings or you may add additional NT services.
  • Page 147: To Create The Emergency Repair Disk (Erd)

    2. Type RDISK into the box provided then click OK. This will start the ERD wizard. 3. Choose Create Repair Disk. 4. Follow onscreen directions. Hewlett-Packard recommends that you repeat this procedure after all your applications are installed to have an accurate picture of your software environment in the case of failure.
  • Page 148: To Install Docking System Support

    Using Windows NT 4.0 Installing Retail Windows NT 4.0 To install docking system support To use the HP notebook in the full dock (F1477A and F1477B), you will need to configure additional hardware profiles, install additional IDE and SCSI drivers, and then configure which drivers will be enabled in which profile.
  • Page 149 Using Windows NT 4.0 Installing Retail Windows NT 4.0 To create Windows NT Hardware profiles, do the following: 1. Double-click the System icon in the Control Panel. 2. Click the “Hardware Profiles” tab. 3. Click the original configuration profile, then click Copy, and enter a name for your docked configuration.
  • Page 151: Troubleshooting And Maintenance

    Troubleshooting and Maintenance Corporate Evaluator’s Guide...
  • Page 152: Troubleshooting Your Computer

    • Test your computer by running the e-Diagtools test program. See “Testing the Hardware” on page 175. • Contact your dealer or Hewlett-Packard—see “To contact HP for support or service” on page 188. Please have your computer with you when you call.
  • Page 153: Cd-Rom And Dvd Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer If sound does not record • Check the software controls for recording sound: click Start, Programs (or All Programs), Accessories, Multimedia (or Entertainment), Sound Recorder. • In Volume Control, click Options, Properties, and make sure the microphone is enabled in the recording controls.
  • Page 154 Troubleshooting and Maintenance Troubleshooting Your Computer If you get a Region Code error when playing a DVD movie • DVDs can have regional codes embedded in the disc data. These codes prevent DVD movies from being played outside the region of the world in which they are sold. If you get a Region Code error, you are trying to play a DVD intended for a different region.
  • Page 155: Display Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer Display Problems If the computer is on, but the screen is blank • Move the mouse or pointing stick, or tap the touch pad. This will wake the display if it is in Display-off mode. •...
  • Page 156: Docking Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer If one or more display pixels look bad TFT display manufacturing is a highly precise but imperfect technology, and manufacturers cannot produce displays that are cosmetically perfect. Most, if not all, TFT displays exhibit some level of cosmetic imperfection. These cosmetic imperfections may be visible under varying display conditions, and can appear as bright, dim, or dark spots.
  • Page 157: Hard Disk Drive Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer If the drive A icon is missing for the floppy drive when docked • For Windows 98, if you insert the floppy drive after docking, the drive A icon may not be available. To be recognized, the drive must be present when the computer docks or boots.
  • Page 158: Heat Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer Heat Problems Your computer normally gets warm during routine operation. If the computer gets abnormally hot • Always set the computer on a flat surface, so that air can flow freely around and underneath it. •...
  • Page 159: Keyboard And Pointing Device Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer Keyboard and Pointing Device Problems Use these suggestions for built-in or external devices. If the pointer is difficult to control • Adjust the pointer controls: click Start, Settings, Control Panel, then double-click Mouse (Windows 98 or 2000), or click Start, Control Panel, Printers and Other Hardware, Mouse (Windows XP).
  • Page 160 Troubleshooting and Maintenance Troubleshooting Your Computer If a PS/2 scroll mouse doesn’t work • The built-in pointing devices must be disabled for the mouse’s scroll feature to work. In the BIOS Setup utility, make sure the PS/2 Pointing Devices option in the System Devices menu is set to Auto.
  • Page 161: Lan Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer LAN problems If the built-in network adapter doesn’t connect to the LAN • Check all cables and connections. Try connecting at a different network station, if available. • If the green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down.
  • Page 162: Memory Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer Memory Problems If a message says you are out of memory • Make sure drive C is not running low on free space. • For Windows 98, use the Memory Troubleshooter in Windows Help: click Start, Help.
  • Page 163 Troubleshooting and Maintenance Troubleshooting Your Computer If the modem doesn’t dial or no dial tone is detected • Check all cables and connections. • Connect a standard telephone to the phone line and make sure the line is working. • Make sure someone else isn’t using the same phone line. •...
  • Page 164 Troubleshooting and Maintenance Troubleshooting Your Computer • Open the hardware Device Manager: click Start, Settings, Control Panel, System (Windows 98 or 2000) or Start, Control Panel, Performance and Maintenance, System (Windows XP). If the modem is disabled, try to enable it. If it has a conflict, try disabling another device.
  • Page 165: Pc Card (Pcmcia) Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer If the modem clicks repeatedly but doesn’t connect • Make sure you’re using an analog telephone line (2, 3, or 4 wires). You must not use a digital line. In a hotel, ask for a data line. •...
  • Page 166: Performance Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer If a PC card modem is not working • Disable the internal modem: 1. Open the hardware Device Manager: click Start, Settings, Control Panel, System (Windows 98 or 2000) or Start, Control Panel, Performance and Maintenance, System (Windows XP).
  • Page 167: Power And Battery Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer • Check settings in the BIOS Setup utility: 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Power menu, set the Power Management Mode to Max. Performance. 4.
  • Page 168 Troubleshooting and Maintenance Troubleshooting Your Computer If a secondary battery doesn’t charge • The computer’s secondary battery won’t charge until the main battery is fully charged. • Make sure the AC adapter is fully plugged into the power source and the computer, and that the light on the adapter is on.
  • Page 169 Troubleshooting and Maintenance Troubleshooting Your Computer If the computer doesn’t suspend to Standby mode as expected • If you have a connection to another computer, the computer won’t suspend if the connection is active. • If the computer is performing an operation, it normally waits for the operation to finish before suspending.
  • Page 170: Printing Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer Printing Problems Hint You will usually be able to solve most printing problems by using the Print troubleshooter in Windows Help: click Start, Help (or Help and Support). If a serial or parallel printer doesn’t print •...
  • Page 171 Troubleshooting and Maintenance Troubleshooting Your Computer • Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. • Check mouse settings in Control Panel: click Start, Settings, Control Panel, then double-click Mouse (Windows 98 or 2000), or click Start, Control Panel, Printers and Other Hardware, Mouse (Windows XP).
  • Page 172: Startup Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer • Use the BIOS Setup utility to make sure the serial and parallel ports are enabled—see “To run the BIOS Setup utility” on page 177. • Test the ports with the e-Diagtools diagnostics. See “Testing the Hardware” on page 175.
  • Page 173: Wireless Problems

    Troubleshooting and Maintenance Troubleshooting Your Computer If the computer won’t boot from the floppy disk drive • Make sure the drive is installed or connected correctly—see “To connect the floppy disk drive to the parallel port” on page 76. • Make sure the floppy disk drive is selected as the boot device—see “To change the boot device”...
  • Page 174 Troubleshooting and Maintenance Troubleshooting Your Computer If the wireless link icon in the taskbar is red • Make sure you are using the correct SSID and channel settings: click the wireless link icon in the taskbar and select Advanced Configuration. •...
  • Page 175: Testing The Hardware

    Troubleshooting and Maintenance Testing the Hardware Testing the Hardware The e-Diagtools hardware diagnostic program included with your computer provides two levels of testing: • Automated testing using its basic hardware test. • Advanced testing using individual hardware tests. The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components.
  • Page 176 Troubleshooting and Maintenance Testing the Hardware 9. Select and run the appropriate tests. Tests are listed only for detected hardware. Press the following keys to run tests: ENTER Runs the highlighted test. F5 or Marks or unmarks the highlighted test. SPACE Marks or unmarks all tests in the current menu.
  • Page 177: Configuring The Computer

    Troubleshooting and Maintenance Configuring the Computer Configuring the Computer Your computer includes two tools that help you configure its operation: the BIOS Setup utility and HP TopTools. To run the BIOS Setup utility The BIOS (Basic Input and Output System) Setup utility enables you to make changes to the computer’s system configuration, and to tailor the operation of your computer to your individual work needs.
  • Page 178 Troubleshooting and Maintenance Configuring the Computer Main Menu Setting Description Default BIOS Revision Shows the current BIOS version. Detected automatically. System Time Sets the time using 24-hour format. Values set take effect immediately. System Date Sets the date using dd/mm/yy format (except English, which uses mm/dd/yy format).
  • Page 179 Troubleshooting and Maintenance Configuring the Computer System Devices Menu Setting Description Default PS/2 Pointing Devices Disables the internal pointing devices when an external PS/2 Auto mouse is connected. External Fn Key Sets whether left CTRL+left ALT on an external keyboard is Enabled interpreted as the Fn key.
  • Page 180 Troubleshooting and Maintenance Configuring the Computer Security Menu Setting Description Default User Password is Shows if a user password is set. Clear Administrator Password Shows if an administrator password is set. Clear Press ENTER to set, change, or clear the user password. Set User Password Enter The password can have no more than 8 characters (0-9,...
  • Page 181 Troubleshooting and Maintenance Configuring the Computer Power Menu Windows 2000 and XP use only the settings marked with *. Windows 98 uses only the settings marked with * or **. All other settings in the Power menu are ignored. Setting Description Default Power Management...
  • Page 182 Troubleshooting and Maintenance Configuring the Computer Boot Menu Setting Description Default +Hard Disk Shows the order of boot devices, with “+” 1. Hard Disk +Removable Device indicating a device category. Move the entries to 2. Removable CD-ROM/DVD Drive change the order. If the computer has more than Device Intel Boot Agent one device in a category, you can select the one...
  • Page 183: To Set Up Toptools

    Troubleshooting and Maintenance Configuring the Computer To set up TopTools HP TopTools is for network managers and administrators who are responsible for managing computer systems. It offers configuration and security options that allow you to check which hardware and software components are installed on your computer and how well they are working.
  • Page 184: Reinstalling And Updating Software

    Troubleshooting and Maintenance Reinstalling and Updating Software Reinstalling and Updating Software You can use the Recovery CD to recover the original software build for your computer. The Recovery CD also provides Windows drivers specific to your computer to configure a custom system. You can find drivers in these locations: •...
  • Page 185: To Create A Boot Disk (Windows 98 Or 2000)

    Troubleshooting and Maintenance Reinstalling and Updating Software 7. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size. If you install the factory software, the recovery process can take up to 15 minutes. If you want to create the Utility partition without installing the factory software, click Advanced and select the option to not install the operating system.
  • Page 186: To Update The Bios

    Troubleshooting and Maintenance Reinstalling and Updating Software To update the BIOS Hewlett-Packard may provide updates to the computer BIOS to enhance your system’s capabilities of your system. You can use e-Diagtools for Windows to download and install BIOS updates. CAUTION Because a BIOS update replaces the previous version, you must follow these instructions exactly, or you risk damaging your computer.
  • Page 187: Hp Support And Service

    HP Support and Service Corporate Evaluator’s Guide...
  • Page 188: Getting Assistance For Your Computer

    HP Support and Service Getting Assistance for Your Computer Getting Assistance for Your Computer To get help from the web HP has several web sites on the Internet dedicated to providing information to HP notebook computer users. The following sites are especially useful for helping you get support for your computer: •...
  • Page 189 HP Support and Service Getting Assistance for Your Computer To contact the HP Customer Care Center by e-mail, visit the HP Customer Care web site (www.hp.com/go/support) under “Contact HP”. To call the Customer Care Center, check the HP Customer Care web site (www.hp.com/go/support) under “Contact HP”...
  • Page 190 HP Support and Service Getting Assistance for Your Computer North America Russian Federation: United States: (970) 635-1000 Moscow: +7-095-797-3520 Canada: (905) 206-4663 St. Petersburg: +7-812-346-7997 Mexico: Spain: +34-902-321-123 Mexico City: 52-58-9922 Sweden: +46-(0)8-619-2170 Outside Mexico City: 01-800-472 6684 Switzerland: +41-(0)848-80-11-11 Guadalajara: 669-9500 Turkey: +90-216-579-71-71 Monterrey: 378-4240...
  • Page 191: To Receive Repair Service

    • Any removable media, such as CDs, DVDs, or floppy disks. • Any hardware not involved in the problem and not requested for repair. 3. When sending your computer to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit.
  • Page 192: Hewlett-Packard Limited Warranty Statement

    HP Support and Service Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration sheet included with your HP notebook computer.
  • Page 193 HP Support and Service Hewlett-Packard Limited Warranty Statement 6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
  • Page 195: Reference Information

    Reference Information Corporate Evaluator’s Guide...
  • Page 196: Hardware Specifications

    Reference Information Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site (www.hp.com/notebooks). Physical Attributes Size (14-inch display): 315 × 261 × 32 mm (12.4 × 10.3 × 1.3 in). Size (15-inch display): 325 ×...
  • Page 197 Reference Information Hardware Specifications Audio System 16-bit Sound Blaster Pro−compatible stereo sound. Stereo sound via two built-in speakers (500 Hz to 10 kHz range). 3D-enhanced PCI bus audio with Zoomed Video support. Built-in microphone. Separate audio-off button with indicator light. Headphone-out, microphone-in, and audio line-in.
  • Page 198 Reference Information Hardware Specifications Expandability One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V support). CardBus enabled. Plug-in module bay for accessory modules. Optional port replicator, mini dock, and docking system (only the port replicator is supported on Pavilion models).
  • Page 199: Modem Reference Information

    Reference Information Modem Reference Information Modem Reference Information If your computer has a modem port, you can customize the operation of the modem using AT commands and S-registers. You can do this from Modem (Windows 98) or Phone and Modem Options (Windows 2000 and XP) in Control Panel, from most communications software, or by using terminal mode in your software.
  • Page 200 Reference Information Modem Reference Information Command Function (Ambit) Report modem data pump model and code revision Report the DAA code Set low speaker volume Set low speaker volume Set medium speaker volume Set high speaker volume Turn speaker off Turn speaker on during handshaking and turn speaker off while receiving carrier Turn speaker on during handshaking and while receiving carrier Turn speaker off during dialing and receiving carrier and turn speaker on during answering Turn off automode detection...
  • Page 201 Reference Information Modem Reference Information Command Function (Ambit) &D2 Interpret DTR On-to-OFF transition per &Qn &Q0 through &Q6: The modem hangs up &D3 Interpret DTR On-to-OFF transition per &Qn &Q0, &Q1, &Q4, &Q5, &Q6: Soft reset &Q2, &Q3: The modem hangs up &F0 Restore factory configuration 0 &F1...
  • Page 202 Reference Information Modem Reference Information Command Function (Ambit) &V1 Display last connection statistics &W0 Store the current configuration as profile 0 &W1 Store the current configuration as profile 1 &X0 Select internal timing for the transmit clock &X1 Select external timing for the transmit clock &X2 Select slave receive timing for the transmit clock &Y0...
  • Page 203 Reference Information Modem Reference Information Command Function (Ambit) +MS=a,b,c,d Select modulation (b, c, and d are optional) a is the mode (bps): 0=V.21 (300), 1=V.22 (1200), 2=V.22bis (2400, 1200), 3=V.23 (1200, 300), 9=V.32 (9600, 4800), 10=V.32bis (14400, 12000, 9600, 7200, 4800), 11=V.34 (33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800, 2400), 17=X2, V.90 (57333-33333), 64=Bell 103 (300) b is automode: 0=disabled, 1=enabled...
  • Page 204 Reference Information Modem Reference Information Command Function (Ambit) +FRM=n Receive data +FRS=n Receive silence, n×10 ms +FTH=n Transmit data with HDLC framing +FTM=n Transmit data +FTS=n Stop transmission and wait, n×10 ms AT* Commands Display black-listed number Data calling tone selection *NCn Select country parameters: 0=US, 1=Japan, 2=Germany, 3=UK, 4=France, 5=Netherlands, 6=Italy, 7=Australia, 8=Sweden, 9=Denmark, 10=New Zealand, 11=Korea, 12=China, 13=Singapore, 14=Malaysia,...
  • Page 205 Reference Information Modem Reference Information Register Function (Ambit) Range/units Default Delay before forced hangup 0-255/s Flow control bit mapped options status General bit mapped options status 104 (68h) General bit mapped options status 195(C3h) Data compression control V.42 negotiation control LAPM break control 128 (40h) Call failure reason code...
  • Page 206: Modem Reference (3Com/Us Robotics)

    Reference Information Modem Reference Information Modem Reference (3Com/US Robotics) In the following AT command table, default settings are shown in bold. All listed AT commands except +++, /, and A/ must be preceded by “AT.” AT Commands (3Com/US Robotics) Command Function (3Com/US Robotics) Escape to online command mode (not preceded by AT) Pause (not preceded by AT), 125 ms default...
  • Page 207 Reference Information Modem Reference Information Command Function (3Com/US Robotics) Display the list of S-register settings Sr=n Set S-Register “r” to “n” Display the value of S-Register “r” Display result codes in numeric form Display result codes in verbose form (words) Report basic call progress result codes, i.e., OK, CONNECT, RING, NO CARRIER, (also, for busy, if enabled, and dial tone not detected), NO ANSWER and ERROR Report basic call progress result codes and the connect rates—OK, CONNECT, RING, NO CARRIER...
  • Page 208 Reference Information Modem Reference Information Command Function (3Com/US Robotics) &H1 Flow control for transmitted data - Enable hardware flow control (RTS/CTS) &H2 Flow control for transmitted data - Enable software (XON/XOFF) &H3 Flow control for transmitted data - Enable both software and hardware flow control &I0 Flow control for received data - Disable flow control &I1...
  • Page 209 Reference Information Modem Reference Information Register Function (3Com/US Robotics) Range Default Pause in dialing time (comma in dialing string) (seconds) 0-255 Carrier detect validation time (1/10 second) 1-255 Delay time between lost carrier and hang up; if S10=255, the modem 1-255 will not hang up when the carrier is lost;...
  • Page 210 Reference Information Modem Reference Information Register Function (3Com/US Robotics) Range Default V.34 and V.34+ connection setup bitmapped control flags. 1=Disable 2400 symbol rate 2=Disable 2743 symbol rate 4=Disable 2800 symbol rate 8=Disable 3000 symbol rate 16=Disable 3200 symbol rate 32=Disable 3429 symbol rate 128=Disable shaping V.34 and V.34+ connection setup bitmapped control flags 16=Disable nonlinear coding...
  • Page 211: Safety Information

    To purchase a power cord (including one for a country not listed below) or a replacement AC adapter, contact your local Hewlett-Packard dealer or Sales and Service office. For any power cord with a fused plug, if you have to replace the fuse, be sure to install an approved fuse.
  • Page 212: Ergonomics

    Reference Information Safety Information Ergonomics WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library or visit our ergonomics Web site, www.hp.com/ergo.
  • Page 213: Laser Safety

    Reference Information Safety Information Laser Safety The CD-ROM and DVD drives used with the computer are certified as a Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1).
  • Page 214: Exposure To Radio Frequency Radiation

    Reference Information Safety Information Exposure to Radio Frequency Radiation The radiated output power of the IEEE 802.11 internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless, the wireless radio shall be used in such a manner that the potential for human contact during normal operation is minimized. The internal wireless radio operates within guidelines found in radio frequency safety standards and recommendations, which reflect the consensus of the scientific community.
  • Page 215: Regulatory Information

    Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions. U.S.A. This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 216: Canada

    Reference Information Regulatory Information Declaration of Conformity (U.S.A.) Responsible Party: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304 +1 (650) 857-1501 declares that the product(s) Trade name: Hewlett-Packard Company Product name: HP Omnibook 6100 Complies with Part 15 of the FCC Rules.
  • Page 217: European Union

    Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact HP for support or service” on page 188. Belgium: For outdoor usage only channels 10 (2457 MHz) and 11 (2462 MHz) is allowed.
  • Page 218 Prenez contact avec le fournisseur auprès duquel vous vous êtes procuré votre équipement pour savoir s'il est préférable d'utiliser ce dernier sur un autre réseau téléphonique. Si vous souhaitez obtenir de l'aide, prenez contact avec Hewlett-Packard. Questa apparecchiatura è stata approvata in conformità alla Decisione del Consiglio 98/482/EC che regolamenta, in seno all’Unione Europea, la connessione di singoli...
  • Page 219: Japan

    Reference Information Regulatory Information Japan Japan Telecommunications Approval JATE approval number: A00-0143JP, A99-0976JP Name of Equipment: T18M038.00, 3CN3BN1556B Russia International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following page. Corporate Evaluator’s Guide...
  • Page 220 Information: [1] The product was tested in a typical configuration with Hewlett-Packard Personal Computer peripherals. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 221: Index

    Index BayManager hot-swap BIOS settings, 40, 177 installing, 74 modem, 61 AC (time-out), 181 BIOS pointing stick, 32 AC adapter password, 40 touch pad, 32 connecting, 24 updating, 186 connecting accessories BIOS Setup utility audio devices, 83 buying, 15 Boot menu, 182 external monitor, 83 docking products, 87 Exit menu, 182...
  • Page 222 Windows, 175, 176 troubleshooting, 157 installing original software, 184 e-mail hardware specifications, 196 Internet HP Customer Care, 189 Hewlett-Packard support, 188 connect icon, 60 sending and receiving, 62 hibernate connecting to, 28, 60 encryption, 67, 69 creating partition, 185...
  • Page 223 modules (plug-in), See plug-in num lock, 36 tested, 80 opening, 90 modules troubleshooting, 165 status lights, 17, 21 monitor PC identification, 42 troubleshooting, 159 BIOS settings, 178 PC-133 RAM, 90, 162 keypad (embedded), 36 external, 83 PCMCIA cards, 79 Keypad Lock, 17, 21 port, 18 phone cord, connecting, 25 resolution, 84...
  • Page 224 PC identification, 42 Kensington lock, 17, 41 VirusScan, 42 Norton AntiVirus, 42 taskbar PC identification, 42 HP Presentation Ready, 39 VirusScan, 42 PC Card, 80 QuickLink (Windows 98), 63 Security menu (BIOS), 180 television type, 178 selecting items, 33 temperature sending faxes limits, 198 Windows 2000, 64...
  • Page 225 repair, 191 restrictions on use, 70 Web sites, 16 status, 71 ventilation, 46, 158 Windows troubleshooting, 173 virus protection, 42 documentation, 16 turning on, 71 VirusScan, 42 key, 36 wireless network voltage requirements, 211 password, 40 AdHoc, 67, 70 volume reinstalling, 184 connecting to, 67, 69 adjusting, 38...

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Omnibook 6100

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