HP 6000 Service Manual
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HP 6000 Service Manual

Hp omnibook 6000/6100
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HP Omnibook 6000/6100

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  • Page 1: Service Manual

    ® HP Omnibook 6000/6100 Service Manual...
  • Page 2 U.S. trademarks of Intel Corporation. TrackPoint™ is a U.S. trademark of International Business Machines. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. All certifications may not be completed at product introduction. Check with your HP reseller for certification status.

  • Page 3: Table Of Contents

    Removing the CPU Module (HP Authorized Service Providers Only)........2-19 Removing the Top Case (HP Authorized Service Providers Only)..........2-21 Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) .... 2-24 Replacing the Motherboard ....................2-28 Replacing the Bottom Case....................2-32 Repairing the BIOS IC (HP Authorized Service Providers Only)..........
  • Page 4 Figure 2-14. Removing the CPU Module...................2-19 Figure 2-15. Removing the Top Case: Omnibook 6100 Models ............2-22 Figure 2-16. Removing the Top Case: Omnibook 6000 Models ............2-23 Figure 2-17. Removing the Motherboard: Omnibook 6100 Models..........2-25 Figure 2-18. Removing the Motherboard: Omnibook 6000 Models..........2-26 Figure 2-19.
  • Page 5 Table 3-7. BIOS Setup Menus and Parameters ................. 3-29 Table 4-1. Omnibook Replaceable Parts ..................... 4-3 Table 4-2. Accessory Replaceable Parts....................4-8 Table 4-3. Part Number Reference ...................... 4-9 Table 5-1. Omnibook 6000/6100 LCD Guidelines ................5-3 Table 5-2. Obsolete Repair Parts......................5-4 HP Omnibook 6000/6100...
  • Page 6 Introduction This manual provides reference information for servicing the HP Omnibook 6000/6100. It is for use by HP-authorized service personnel while installing, servicing, and repairing these products. The manual is designed as a self-paced guide that will train you to install, configure, and repair Omnibook 6000/6100 computers.

  • Page 7: Product Information

    Product Information The HP Omnibook 6000 /6100 provides outstanding performance and expandability in a conveniently portable form. The high-performance components use the latest technologies to enable it to replace a desktop computer or serve as a portable multimedia presentation tool.

  • Page 8: Table 1-2. Product Comparisons

    Windows 95, Windows 98, or Windows 98 or or Windows XP preinstalled. Windows 2000 preinstalled. Windows 2000 preinstalled. System HP Toptools HP Toptools 5.5 HP Toptools 4.5 to 5.0. HP Toptools 5.0. Power APM 1.2. APM 1.2. APM 1.2. ACPI compliant. ACPI compliant.

  • Page 9: Features

    16. Kensington lock slot (security connector). disk activity, charging status for main battery, and 17. Computer open/close latch. charging status for secondary battery. *This diagram represents the Omnibook 6100 models. Placement varies slightly on Omnibook 6000 models. HP Omnibook 6000/6100 Product Information...

  • Page 10: Figure 1-2. Omnibook - Back View

    29. Plug-in module bay. Can contain a CD-ROM or 32. Hard disk drive. DVD drive, floppy disk drive, secondary battery, or 33. RAM cover. other plug-in module. 34. Mini-PCI cover (no user parts inside). 30. Main battery. 31. Main battery latch. Product Information HP Omnibook 6000/6100...

  • Page 11: Operation

    Turns off without saving current session. slide the power button. session. At startup, resets everything, starts a new session, and restores network connections. Power mode status light is off. *Windows 95 is available only on Omnibook 6000 models. HP Omnibook 6000/6100 Product Information...

  • Page 12: Checking The Status Of The Computer

    In addition, the battery module has five lights on its back (flat) side that indicate its charge level. To see these lights, you must remove the battery and press the pad next to the lights. The number of lights that turn on indicates the charge. Product Information HP Omnibook 6000/6100...

  • Page 13: Using Fn Hot Keys

    Lock is on, then the numeric functions are active; otherwise, cursor control is active. Fn+F12 Enters Hibernate mode. Fn+NumLock Toggles Scroll Lock on and off. Fn+UP ARROW Increases sound volume (on Omnibook 6000 models only). Fn+DOWN ARROW Decreases sound volume (on Omnibook 6000 models only). HP Omnibook 6000/6100 Product Information...

  • Page 14: Resetting The Computer

    To boot from a floppy, CD-ROM, or DVD drive in the module bay, insert a bootable CD (such as the Recovery CD ) into the drive, then reboot. Press ESC during reboot when the HP logo and prompt appear, then select the CD-ROM/DVD drive as the temporary boot device.

  • Page 15: Specifications

    Specifications The following tables list the specifications for the computer and its accessories. These are subject to change: for the latest versions, see the HP Notebook Web site (www.hp.com/notebooks). Table 1-7. Omnibook 6000/6100 Specifications Size (14.0-inch display): 315 × 261 × 32 mm (12.4 × 10.3 × 1.3 in).
  • Page 16 S-video (TV-out) (Omnibook 6100 models only) One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V support). Expandability CardBus enabled. Plug-in module bay for accessory modules. Optional port replicator, mini dock, and docking system. 1-10 Product Information HP Omnibook 6000/6100...
  • Page 17 Audio controller: ESS ES1988. CardBus controller: TI PC1420. Keyboard/embedded controller: National PC87570. Super I/O: National PC87393F. LAN: integrated in core logic. Modem: USR controllerless or Ambit ACLink. 802.11b wireless LAN: Actiontec with Intersil Prism 2.5 chipset. HP Omnibook 6000/6100 Product Information 1-11...

  • Page 18: Table 1-8. Omnibook 6000/6100 Accessories

    Table 1-8. Omnibook 6000/6100 Accessories Accessory Description Omnibook Omnibook Omnibook 6100 6000 Memory F1456B 32-MB SDRAM module (PC100) F1457B 64-MB SDRAM module (PC100) F1457C 64-MB SDRAM module (PC133) F1622B 128-MB SDRAM module (PC100) F1622C 128-MB SDRAM module (PC133) F1654A 256-MB SDRAM module (PC100)
  • Page 19 Bluetooth PC Card by 3Com Docking F1451A/B Port replicator F1452A/B Mini dock F1453A Monitor stand (short) for F1451A and F1452A F1477A/B Docking system and monitor stand (tall) F2012A Docking tray F2021A Docking module bay adapter HP Omnibook 6000/6100 Product Information 1-13...

  • Page 20: Internal Design

    The following figure shows the connections among the Omnibook’s replaceable electronic modules. In addition, the table on page 1-15 lists the roles that the replaceable modules play in each of the Omnibook’s functional subsystems. OB 6000 only Keyboard Speakers OB 6100 only...

  • Page 21: Table 1-9. Functional Structure

    Keyboard Key switches. Motherboard Keyboard circuitry, keyboard controller (OB 6100). Pointer Power supply PCA (OB 6000) Keyboard controller (OB 6000), keyboard BIOS (OB 6000). Keyboard Pointing stick sensor. Top case Touch pad sensor, click buttons, controller (PS/2 output). Motherboard Audio controller, audio decoder, speaker amplifier, ZV controller.

  • Page 23: Removal And Replacement

    Symbols like this throughout this chapter show approximate full-size screw outlines. You can use these to verify the sizes of screws before you install them. Installing a wrong-size screw can damage the unit. (The symbol at the left represents an M2.5×5mm T-head screw.) HP Omnibook 6000/6100 Removal and Replacement...

  • Page 24: Disassembly Flowchart

    M2.5 (12–19 mm long) 2.5 – 3.0 2.2 – 2.6 3.0 – 3.5 2.6 – 3.0 Disassembly Flowchart The following diagram shows the general “path” you will use in disassembling the computer to access any particular component. Removal and Replacement HP Omnibook 6000/6100...

  • Page 25: Figure 2-1. Disassembly Flow

    CMOS battery Hinge covers Display assembly Rear antenna PCA (wireless only) PCMCIA socket Top case Display interface PCA Power supply PCA (OB 6000 only) Volume PCA Mini-PCI panel Vent panel (Omnibook 6000 only) Sound/IR panel Docking doors PCMCIA doors Speaker assembly (OB 6100 only)

  • Page 26: Removing The Battery (User-Replaceable)

    Figure 2-2. Removing the Battery Reassembly Notes Insert the front (rounded) end of the battery into the battery compartment on the bottom of the computer, and lower the back end in until it clicks into place. Removal and Replacement HP Omnibook 6000/6100...

  • Page 27: Removing A Plug-In Module (User-Replaceable)

    1. Press the button on the module release latch, and slide the latch toward the front of the computer. Figure 2-3. Removing a Module 2. Grasp the module and pull it out. Figure 2-4. Removing a Module HP Omnibook 6000/6100 Removal and Replacement...

  • Page 28: Removing An Sdram Module (User-Replaceable)

    Figure 2-5. Removing a SDRAM Module Reassembly Notes Gently press the SDRAM module into the connector at about a 30° angle, until it is fully inserted. Then press down on both sides until the latches snap closed. Removal and Replacement HP Omnibook 6000/6100...

  • Page 29: Removing The Hard Disk Drive (User-Replaceable)

    5. Notice that the hard drive has a pin connector attachment at one end. Carefully remove this connector from the end of the drive. Work alternately at each end so that the connector slides off evenly without bending the connector pins. HP Omnibook 6000/6100 Removal and Replacement...

  • Page 30: Figure 2-7. Removing The Hard Disk Case

    Screws, M3×3mm (2) Screws, M3×3mm (2) Screws, M2×4mm (2) (OB 6000 only) Figure 2-7. Removing the Hard Disk Case Slide the cover down into place so the retainer tab engages the casing. Carefully put the pin connector back onto the pins on the end of the new hard drive. Work at each end alternately so that the connector slides on evenly without bending the connector pins.
  • Page 31 2. Restart the computer. If the computer is running, click Start, Shut Down, Restart. 3. When you see the HP logo, press ESC. 4. Select the CD or DVD drive as the boot device.

  • Page 32: Removing Mini-Pci Card #1 (User-Replaceable)

    Figure 2-8. Removing the Mini-PCI Card Reassembly Notes Gently press the mini-PCI card into the connector at about a 30° angle, until it is fully inserted. Then press down on both sides until the latches snap closed. 2-10 Removal and Replacement HP Omnibook 6000/6100...

  • Page 33: Removing The Power Button Panel (User-Replaceable)

    3. Insert a thumb or finger under the center of the panel, and lift the panel out. Figure 2-9. Removing the Power Button Panel Reassembly Notes Insert the left end of the panel into the top case, and press the panel into place. HP Omnibook 6000/6100 Removal and Replacement 2-11...

  • Page 34: Replacing Small Parts (User-Replaceable)

    Insert a small flat-blade screwdriver under the foot and pry it loose. To replace, firmly Feet, rubber (on press the adhesive side of the foot into the recess. bottom of unit) 2-12 Removal and Replacement HP Omnibook 6000/6100...

  • Page 35: Removing The Display Assembly (Hp Authorized Service Providers Only)

    Removing the Display Assembly (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is installed. 2. Remove the power button panel (page 2-11).

  • Page 36: Figure 2-10. Removing The Display

    Omnibook 6100: Reprogram the BIOS IC, preferably with the latest BIOS for display compatibility. Omnibook 6000: If you change the DIP switches, use the service utilities disk to reprogram the EEPROM—see page 2-31. If the EEPROM is not programmed correctly, the display will not turn on.

  • Page 37: Removing The Keyboard (Hp Authorized Service Providers Only)

    Removing the Keyboard (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is installed. 2. Remove the power button panel (page 2-11).

  • Page 38: Figure 2-12. Unplugging The Keyboard Cables

    Slip the metal tabs on the bottom of the keyboard into their slots in the top case, then lower the keyboard into place. Caution Do not excessively bend or fold the keyboard cables. 2-16 Removal and Replacement HP Omnibook 6000/6100...

  • Page 39: Removing The Heatsink (With Fan) (Hp Authorized Service Providers Only)

    Removing the Heatsink (with Fan) (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is installed. 2. Remove these additional assemblies: Power button panel (page 2-11).
  • Page 40 Carefully clean the heatsink and CPU surfaces and install a new thermal pad on the heatsink in these situations: Required whenever you install a new CPU for any model. Required whenever you remove the heatsink from an Omnibook 6000 with an 800-MHz or faster CPU. Recommended whenever you remove the heatsink from any other model.

  • Page 41: Removing The Cpu Module (Hp Authorized Service Providers Only)

    Removing the CPU Module (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is installed. 2. Remove these additional assemblies: Power button panel (page 2-11).
  • Page 42 Carefully clean the heatsink and CPU surfaces and install a new thermal pad on the heatsink in these situations: Required whenever you install a new CPU for any model. Required whenever you remove the heatsink from an Omnibook 6000 with an 800-MHz or faster CPU. Recommended whenever you remove the heatsink from any other model.

  • Page 43: Removing The Top Case (Hp Authorized Service Providers Only)

    Removing the Top Case (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Removal Procedure All Models 1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is installed. 2. Remove these additional assemblies: Power button panel (page 2-9).

  • Page 44: Figure 2-15. Removing The Top Case: Omnibook 6100 Models

    M2.5x6mm (3) right corner Figure 2-15. Removing the Top Case: Omnibook 6100 Models Omnibook 6000 Models Only Perform steps 1 through 3 at the beginning of this topic. 1. Remove the five retaining screws from the bottom case. 2. Remove the two retaining screws located just inside the hard disk drive compartment.

  • Page 45: Figure 2-16. Removing The Top Case: Omnibook 6000 Models

    Reassembly Notes: All Models Omnibook 6000 only: If you need to reinstall the sound/IR panel, make sure the volume control is oriented properly (pins facing inward). Insert the tabs on the end of the panel into the slots in the bottom case.

  • Page 46: Removing The Motherboard Or Bottom Case (Hp Authorized Service Providers Only)

    Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Small flat-blade screwdriver. Removal Procedure All Models Note: When Replacing the Motherboard If the motherboard is able to boot with the service utility boot disk (see page 2-31), you need to transfer data by running the utility disk.

  • Page 47: Figure 2-17. Removing The Motherboard: Omnibook 6100 Models

    Screw, M2x3mm Figure 2-17. Removing the Motherboard: Omnibook 6100 Models Omnibook 6000 Models Only Perform steps 1 and 2 at the beginning of this topic. 1. From the bottom of the computer, remove the three screws from the bottom case.

  • Page 48: Figure 2-18. Removing The Motherboard: Omnibook 6000 Models

    Insert the tabs on the end of the panel into the slots in the bottom case. Omnibook 6000 models only: When installing the vent panel, insert the pin on the back end of the panel under the bracket on the bottom case.

  • Page 49: Figure 2-19. Installing Docking Doors

    If you need to install or replace the docking or PCMCIA doors, see the figures below. Figure 2-19. Installing Docking Doors Figure 2-20. Installing the Lower PCMCIA Door HP Omnibook 6000/6100 Removal and Replacement 2-27...

  • Page 50: Replacing The Motherboard

    6. Turn the lock screw one-half turn counterclockwise to release the CPU module, and remove the CPU module from the motherboard. 7. From underneath the motherboard, remove the two retaining screws from the PC card socket and lift the socket off the connector. 2-28 Removal and Replacement HP Omnibook 6000/6100...

  • Page 51: Figure 2-21. Replacing Motherboard Components: Omnibook 6100 Models

    Screws, M2x4mm (2) Figure 2-21. Replacing Motherboard Components: Omnibook 6100 Models Omnibook 6000 Models Only 1. If present, remove the mini-PCI card and mini-PCI panel. 2. Remove the screw from the display interface PCA, and carefully lift the PCA off of the connector underneath.

  • Page 52: Figure 2-22. Replacing Motherboard Components: Omnibook 6000 Models

    PCA, then slide the speaker assembly underneath the PCA and reconnect the cable. 2. Omnibook 6000 models only: Make sure the SpeedStep power level DIP switches on the motherboard are set correctly for the CPU. See the note on page 2-20.
  • Page 53 Readme file that explains how to create and use the above floppy disks. On Omnibook 6000 models, the service utility disk is used to update the EEPROM. If the previous motherboard was able to boot with the service utility floppy disk, information can be stored onto the floppy disk so that it can be transferred to the new motherboard.

  • Page 54: Replacing The Bottom Case

    This may be accomplished by keeping the old covers, if necessary. 5. While holding the paper label in place, attach a serial label overlay into the outer recess. It covers and protects the serial label. HP Serial Number (S)TW711A1234 (1P) F2072 W EA MFG# TW711A1234 Made in Taiwan Figure 2-23.

  • Page 55: Repairing The Bios Ic (Hp Authorized Service Providers Only)

    (HP Authorized Service Providers Only) The BIOS IC of the computer is not replaceable: If the BIOS IC is defective, you must replace the power supply PCA on Omnibook 6000 models or the motherboard on Omnibook 6100 models. However, if the BIOS IC might only be corrupted, you can attempt to repair it using a Crisis Recovery floppy—see the information below.

  • Page 56: Removing Other Components (Hp Authorized Service Providers Only)

    Figure 2-24. Boot-Block Jumper Removing Other Components (HP Authorized Service Providers Only) Required Equipment Small Phillips screwdriver. Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is installed.
  • Page 57 Plug-in module (page 2-5). On the rear of the computer, remove the screw at the far left end (nearest the mini-PCI panel). Hard disk drive (page 2-7). Omnibook 6000: Detach the cables from mini-PCI Power button panel card and motherboard. (page 2-11).
  • Page 58 BIOS IC, preferably with the Heatsink (page 2-17). latest BIOS. You can download the latest BIOS from Display assembly the HP Notebook Web site (see page vi)—follow the (page 2-13). directions provided. Top case (page 2-20).
  • Page 59 3. Remove the two screws attaching the socket to the Heatsink (page 2-17). motherboard (see the figure on page 2-30). Display assembly 4. Unplug the PCMCIA socket from the motherboard. (page 2-13). Top case (page 2-20). HP Omnibook 6000/6100 Removal and Replacement 2-37...

  • Page 61: Troubleshooting And Diagnostics

     Omnibook e-Diagtools diagnostic program (older models include Diagtools) (page 3-17).  Power-on self-test (page 3-24).  Sycard PCCtest 450 PC Card (page 3-27).  Desktop Management Interface (page 3-28).  BIOS Setup utility (page 3-29). HP Omnibook 6000/6100 Troubleshooting and Diagnostics...

  • Page 62: Troubleshooting

    Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration below. Check the customer’s description of the problem and any supporting information.

  • Page 63: Checking For Customer Abuse

    Sycard PCCtest. The table on page 3-5 shows how you can use these tools to isolate the cause of the computer’s problem.  The troubleshooting suggestions on page 3-6 include general suggestions for repairing units with specific failure symptoms. HP Omnibook 6000/6100 Troubleshooting and Diagnostics...

  • Page 64: Verifying The Repair

    Run the basic test of the e-Diagtools diagnostic program (page 3-17). –and– Function Tests. Run tests that check the repaired function, such as in the e-Diagtools diagnostic program (page 3-17). –and– Failed Tests. Run any other tests that failed during troubleshooting. Troubleshooting and Diagnostics HP Omnibook 6000/6100...

  • Page 65: Suggestions For Troubleshooting

    ** The test checks only the internal hardware up to the mini-PCI card, and does not check the mini- PCI panel or any external cabling. † Use an appropriate external device to exercise the port. See the help text for the tests in the menu. HP Omnibook 6000/6100 Troubleshooting and Diagnostics...

  • Page 66: Table 3-2. Troubleshooting Suggestions

    Make sure the floppy drive is Floppy cable. installed or connected Motherboard. correctly. Use BIOS Setup to check the boot order and to make sure that floppy boot is enabled. Try using alternate connection (with or without floppy cable). Troubleshooting and Diagnostics HP Omnibook 6000/6100...
  • Page 67 Heavy modem use can affect battery operating time. Turns off Battery may be extremely Battery. immediately after low. Plug in the AC adapter, turning on. insert a charged battery, or plug in a secondary battery. HP Omnibook 6000/6100 Troubleshooting and Diagnostics...
  • Page 68 Display assembly. Display interface PCA. Erratic display. Display cable connection. Display assembly. Bright or missing See quality statement on Display cable See quality statement on pixels or lines. page 5-2. connection. page 5-2. Display assembly. Troubleshooting and Diagnostics HP Omnibook 6000/6100...
  • Page 69 Recreate the Hibernate tab in the disk’s Properties partition, then partition and sheet (Windows 2000). format the disk. Check partitions using FDISK (Windows 95/98) or Control Panel, Administrative Tools, Computer Management under Storage (Windows 2000). HP Omnibook 6000/6100 Troubleshooting and Diagnostics...
  • Page 70 Special touch pad In Mouse Properties, select Top case. features not the Synaptics PS/2 Motherboard. working. TouchPad driver. (The driver is installed from the directory \hp\Drivers\Touchpad.) Click button does Top case. not work. Motherboard. 3-10 Troubleshooting and Diagnostics HP Omnibook 6000/6100...
  • Page 71 Use an analog telephone line (2, 3, or 4 wires), not a PBX or digital line. In a hotel, ask for a data line. Try disabling error correction and data compression. HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-11...
  • Page 72 Motherboard. drivers installed as shipped. (Drivers are included.) Check settings in BIOS Setup. Remove any PC Cards from the computer (possible IRQ conflict). For fast-IrDA, check for DMA conflict with ECP parallel port. 3-12 Troubleshooting and Diagnostics HP Omnibook 6000/6100...
  • Page 73 Device socket. Manager. Zoomed Video is supported only in the lower slot. Check the HP Notebook Web site for installation instructions (page vi). When using a PC card in a docking system, insert or remove the card while the system is turned on.
  • Page 74 Delete temporary and unneeded files. Run the BIOS Setup utility and set the Power Management Mode to Max. Performance. Run the BIOS Setup utility and turn off Intel SpeedStep Mode. 3-14 Troubleshooting and Diagnostics HP Omnibook 6000/6100...
  • Page 75 Never. For Windows 98, check the Hibernate timeout in BIOS Setup. If the computer has more than 512 MB (OB 6000) or 768 MB (OB 6100) of SDRAM, the Utility partition on the hard disk must be expanded.
  • Page 76 Try using the corresponding port on the computer while undocked. General plug-in Check module contacts. Plug-in module or Plug-in modules cannot be module problems contacts. repaired, and must be Push system-off button. exchanged. Motherboard. 3-16 Troubleshooting and Diagnostics HP Omnibook 6000/6100...

  • Page 77: Diagnostic Tools

    The computer reboots when you exit the program so drivers can be loaded. Updating e-Diagtools You can download the latest version of e-Diagtools from the HP Notebook Web site (see page vi), then follow the included instructions. HP Omnibook 6000/6100...
  • Page 78 The following steps describe e-Diagtools. Diagtools steps may differ slightly. 1. Restart the computer. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press ENTER to run e-DiagTools. 4. The first time you run the program, you are prompted to select the language for the program.

  • Page 79: Figure 3-3. Serial And Parallel Loopback Connectors

    See the wiring diagrams below. These connections are not used. Diodes are 1N4004 or equivalent =1A, V =1V@1A, =30-400V) Figure 3-3. Serial and Parallel Loopback Connectors HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-19...

  • Page 80: Table 3-3. Omnibook Diagnostic Error Codes

    Reseat or replace the CPU module. 0170h – Replace the motherboard. 0008h 0172h 0009h OB 6000: Replace the power supply PCA. All 0180h Replace the SDRAM module (each 01000000h models: Replace the CPU module. Replace represents 16 MB). Replace the motherboard. the motherboard.
  • Page 81 030Bh floppy diskette is fully inserted in the drive. OB 6000: Replace the top case. OB 6100: Check that the drive is properly installed in or Replace the speaker assembly. connected to the computer. Replace the If this error also occurs for an external diskette.
  • Page 82 Check the connectors on the 9016h Reset the computer. Reprogram the BIOS IC. LS-120 drive and motherboard. Replace the OB 6000: Replace the power supply PCA. All LS-120 drive. models: Replace the motherboard. 0F09h Replace the LS-120 drive.
  • Page 83 Reset the computer. Run BIOS Setup and 9607h Back up data, then reformat the hard disk. 9008h restore default settings. OB 6000: Replace the Replace the hard disk. power supply PCA. OB 6100: Replace the 9640h Back up data, then replace the hard disk.

  • Page 84: Power-On Self-Test

    PCA) or external ROM checksum failure. 1 long-5 short Display DIP switches and EEPROM settings do not match (check DIP switch settings, reprogram EEPROM) (Omnibook 6000 only). * Up to four groups of short beeps, except as noted. 3-24...

  • Page 85: Table 3-5. Post Messages

    RAM cache failed and BIOS disabled the cache. May require replacement of motherboard. A disabled cache slows system performance considerably. 02F0: CPU ID: CPU socket number for Multi-Processor error. 02F4: EISA CMOS not writeable ServerBIOS2 test error: Cannot write to EISA CMOS. HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-25...
  • Page 86 Displays the address nnnn of the upper limit of Upper Memory Blocks, indicating released segments of the BIOS which can be reclaimed by a virtual memory manager. Video BIOS shadowed Video BIOS copied to shadow RAM. 3-26 Troubleshooting and Diagnostics HP Omnibook 6000/6100...

  • Page 87: Sycard Pcctest 450 Cardbus Card (Optional)

    CardBus (32-bit) test (PC Card configuration header) (CardBus configuration header) Upper PCT450 -1 -v -b75 TESTCB -1 -v -b75 -jsD000:0 Omnibook 6000/6100 (PCI1420) Lower PCT450 -0 -v -b75 TESTCB -0 -v -b75 -jsD000:0 HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-27...

  • Page 88: Desktop Management Interface (Dmi)

    Installing the DMI Package The DMI package is either preinstalled on the computer’s hard disk or can be downloaded from http://www.hp.com/toptools (the contents are the same in both cases). The package must be properly installed before it can be used.

  • Page 89: Bios Setup Utility

    1. Close all applications, then click Start, Shut Down, Reboot. (If necessary, you can press CTRL+ALT+DEL to reboot.) 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate: Press the LEFT and RIGHT arrow keys to move among menus.
  • Page 90 Requires the administrator password for changes. Resume* Sets whether a user password is required when resuming Enabled from Standby or Hibernate mode. Requires the administrator password for changes. (Windows 98 only.) 3-30 Troubleshooting and Diagnostics HP Omnibook 6000/6100...
  • Page 91 Device Intel Boot Agent select the one scanned. Intel Boot Agent provides diskless 3. CD- boot from a network server. ROM/DVD drive 4. Intel Boot Agent HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-31...
  • Page 92 Discards any Setup changes made since last save, and remains in Setup. Does not affect password, date, or time changes. Save Changes Saves Setup changes, and remains in Setup. Security settings are saved when changed. 3-32 Troubleshooting and Diagnostics HP Omnibook 6000/6100...

  • Page 93: Replaceable Parts

    Replaceable Parts This chapter contains an exploded view of the Omnibook and the following lists of parts: Omnibook replaceable parts (page 4-3). Accessory replacement parts (page 4-8). Part number reference (page 4-9). HP Omnibook 6000/6100 Replaceable Parts...

  • Page 94: Figure 4-1. Exploded View

    Figure 4-1. Exploded View Replaceable Parts HP Omnibook 6000/6100...

  • Page 95: Table 4-1. Omnibook Replaceable Parts

    • Panel, sound/IR (see above kit) • Panel, vent (see above kit) • Doors, PCMCIA (with springs) (see above kit) • Doors, docking (with springs) (see above kit) • Covers, hinge (see above kit) • HP Omnibook 6000/6100 Replaceable Parts...
  • Page 96 19 Drive, hard disk (30 GB, 12.5 mm, IBM) 0950-3936 F2072-69110 • 19 Drive, hard disk (30 GB, 9.5 mm, IBM Diablo) 0950-4162 F2072-69115 • • 19 Drive, hard disk (30 GB, 9.5 mm, Hitachi) 0950-4168 F3257-69106 • • Replaceable Parts HP Omnibook 6000/6100...
  • Page 97 23 Keyboard, Portuguese F2072-60948 • 23 Keyboard, Portuguese F3257-60913 • 23 Keyboard, Russian F2072-60947 • 23 Keyboard, Russian F3257-60923 • 23 Keyboard, Spanish F2072-60935 • 23 Keyboard, Spanish F3257-60914 • 23 Keyboard, Swedish/Finnish F2072-60940 • HP Omnibook 6000/6100 Replaceable Parts...
  • Page 98 (see above kit) • Screw, M2.5x2mm (wide-head) (see above kit) • Screw, M2.5x4mm (see above kit) • Screw, M2.5x6mm (see above kit) • Screw, M2.5x8mm (see above kit) • Screw, M3x2mm (see above kit) • Replaceable Parts HP Omnibook 6000/6100...
  • Page 99 Tray, business card F2072-60921 • • Tray, docking E F2012-60901 • • 34 Tray, hard disk drive F2072-60909 • 34 Tray, hard disk drive F3257-60931 • * See “Table 2-5. Motherboard and PCA Compatibility” on page 2-28. HP Omnibook 6000/6100 Replaceable Parts...

  • Page 100: Table 4-2. Accessory Replaceable Parts

    • SDRAM module, 256 MB, SODIMM (133 MHz) 1818-8534 • SDRAM module, 512 MB, SODIMM (133 MHz) 1818-8604 F3257-690010 • SDRAM module, 256MB, SODIMM (133 MHz) 1818-8635 F3257-69003 • Tray, docking E F2012-60901 • • Replaceable Parts HP Omnibook 6000/6100...

  • Page 101: Table 4-3. Part Number Reference

    1822-0395 F3257-69005 CPU Module, 1 GHz, Pentium III-M Tualatin • 1822-0400 F3257-69004 CPU,Module, 933 MHz, Pentim III-M Tualatin • 5182-5131 Plug, adapter, auto/air • • 5182-5138 Cover, Trackpoint (bag of 3, raspberry red) • • HP Omnibook 6000/6100 Replaceable Parts...
  • Page 102 Case, top • F2072-60906 Battery, main (14.8 V) • • F2072-60909 Tray, hard disk drive • F2072-60910 Module, second hard disk drive housing • • F2072-60911 PCA, power supply • F2072-60912 PCA, volume • 4-10 Replaceable Parts HP Omnibook 6000/6100...
  • Page 103 Recovery CD, Finnish, W98 (Mfg. P/N F2072- • 12049) F2073-60950 Recovery CD, Danish, W98 (Mfg. P/N F2072- • 12050) F2073-60952 Recovery CD, German, Dutch, W98 (Mfg. P/N • F2072-12052) F2073-60954 Recovery CD, English, NT4 (Mfg. P/N F2072- • 12054) HP Omnibook 6000/6100 Replaceable Parts 4-11...
  • Page 104 Recovery CD, Russian, W98 (Mfg. P/N F2140- • 12020) F2140-60921 Recovery CD, Traditional Chinese, W98 (Mfg. • P/N F2140-12021) F2140-60923 Recovery CD, North American English, W98 • (Mfg. P/N F2140-12023) F2140-60924 Recovery CD, International English, W98 (Mfg. • P/N F2140-12024) 4-12 Replaceable Parts HP Omnibook 6000/6100...
  • Page 105 Recovery CD, Simplified Chinese, W98 (Mfg. • P/N F2140-12056) F2140-60957 Recovery CD, Dutch, W2K (Mfg. P/N F2140- • 12057) F2140-60959 Recovery CD, Taiwanese Chinese, W98 (Mfg. • P/N F2140-12059) F2140-60960 Recovery CD, German/French W98 (Mfg. P/N • F2140-12060) HP Omnibook 6000/6100 Replaceable Parts 4-13...
  • Page 106 Cover, mini-PCI (US Robotics) • F3257-60942 Cover, mini-PCI (no label) • F3257-60943 Cover, SDRAM (Actiontech) • F3257-60944 Cover, SDRAM (no label) • F3257-60947 Screws, kit • F3257-60948 Covers, service kit • F3257-60949 Mini-PCI panels, kit • 4-14 Replaceable Parts HP Omnibook 6000/6100...
  • Page 107 • F3257-69104 Drive, hard disk (10 GB, 9.5 mm, Hitachi) • • F3257-69105 Drive, hard disk (20 GB, 9.5 mm, Hitachi) • • F3257-69106 Drive, hard disk (30 GB, 9.5 mm, Hitachi) • • HP Omnibook 6000/6100 Replaceable Parts 4-15...

  • Page 109: Reference Information

    The statement can be a fax copy of the document. The fact that the unit is in the hands of an HP representative on behalf of the customer is not evidence of ownership.

  • Page 110: Hewlett-Packard Display Quality Statement

    HP Omnibook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections. TFT displays can have a small number of cosmetic imperfections and still conform to HP’s cosmetic quality specifications.

  • Page 111: Table 5-1. Omnibook 6000/6100 Lcd Guidelines

    Table 5-1. Omnibook 6000/6100 LCD Guidelines Type of Imperfection Imperfections Not Allowed Electrical Imperfections: 7 or more single bright dots. Bright dots 7 or more single dark dots. Dark dots 9 or more total (bright and dark combined) defective dots.

  • Page 112: Service Notes And Obsolete Parts

    Service Notes and Obsolete Parts Service notes containing important repair information for the HP Omnibook 6000/6100 will be issued periodically as needed. These notes are available online at the Partnership Web site—see page vi. Service notes often describe new repair parts that replace obsolete parts. The following table summarizes obsolete repair parts.
  • Page 114 Part Number Printed in U.S.A. 6/01 F3257-90025...

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