What To Do If - Zanussi ZCG563 User Manual

To clean the glass door panels
Clean the glass door panels using hot soapy water,
hob cleaner may also be used. Do not use hob
cleaner on the stainless steel or painted surfaces.
Ensure that all parts are well rinsed and thoroughly
dried before attempting to replace the glass.
!
WARNING!
If the door glass becomes chipped or has deep

What to do if...

Maintenance must only be carried out by a
competent/qualified person. Do not try to alter/ modify
the appliance yourself, as this could be dangerous.
We recommend that your appliance has an annual
gas safety check carried out by our approved service
agent. Please carry out the following checks on your
appliance before calling a Service Engineer. It may
be that the problem is a simple one that you can
The grill and oven do not work.
The oven is not cooking evenly.
The oven temperature is too high or too low.
The hob burners will not light.
The flame colour is orange/yellow.
18
Problem
scratches the glass will be weakened and must be
replaced to prevent the possibility of the panel
shattering. Please contact your local service force
centre who will be pleased to advise further.
!
WARNING!
Do not attempt to use the oven without the glass
being in place.
solve yourself without the expense of a service call.
In-guarantee customers should make sure that
the checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown.
Please note that proof of purchase is required
for in-guarantee service calls.
Possible solution
• Check that there is not a problem with your gas
supply.
You can do this by making sure the other gas appliances
such as central heating or gas fires are
working.
• The battery may need replacing
• If you have checked the above: Allow the appliance
to cool for a couple of hours. The appliance should
now be working normally.
• Check that the appliance is correctly installed and
is level.
• Check that the recommended temperatures and
shelf positions are being used.
• Check that the recommended temperatures and
shelf positions are being used. Be prepared to adjust
the temperature up or down slightly to achieve
the results you want.
• Ensure the burner parts have been placed correctly.
• The battery may need replacing.
• Check that there is not a problem with your gas
supply. You can do this by making sure the other
gas appliances such as central heating or gas fires
are working.
• Due to the design of the burner the flame can appear
to be orange/yellow (flame disturbance) in certain
areas of the burner this is a natural occurrence.