Putting A Call On Hold; Transferring A Call - Avaya 1603 User Manual

Handling calls
1. Press the Mute button during a call so that the other person cannot hear you.
2. Press the Mute button again to unmute the call.

Putting a call on hold

1. Press the Hold button to put your active call on hold.
2. To resume the call, press the call/line appearance button for the call on hold.

Transferring a call

1. If the call you want to transfer is not your active call, press the call/line appearance
2. Press the Transfer button.
3. Dial the telephone number.
4. Press the Transfer button again or hang up to complete the transfer.
16 Avaya 1603/1603SW/1603-I/1603SW-I IP Deskphone User Guide
The fast blinking green LED next to the call/line appearance button indicates the
call is on hold. If the active call is on a line appearance on an Avaya Distributed
Office system, the red LED will also be on.
button for the call you want to transfer.
The very fast blinking green LED next to the call/line appearance button indicates
the call is being transferred. If the active call is on a line appearance on an Avaya
Distributed Office system, the red LED will also be on.
Note:
To transfer the call to a call that is on hold, press the call/line appearance button for
the call that is on hold.
February 2010