Avaya 1600 Series Administrator's Manual
  1. Manuals
  2. Brands
  3. Avaya Manuals
  4. IP Phone
  5. 1600 Series
  6. Administrator's manual
Avaya 1600 Series Administrator's Manual

Avaya 1600 Series Administrator's Manual

Ip deskphones
Hide thumbs Also See for 1600 Series:
Table of Contents

Advertisement

Quick Links

See also: Administrator's Manual , Reference Manual
Avaya 1600 Series IP Deskphones

Administrator Guide

Release 1.3.x
16-601443
Issue 4
April 2010

Advertisement

Table of Contents
loading

Related Manuals for Avaya 1600 Series

Summary of Contents for Avaya 1600 Series

  • Page 1: Administrator Guide

    Avaya 1600 Series IP Deskphones Administrator Guide Release 1.3.x 16-601443 Issue 4 April 2010...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...

  • Page 3: Table Of Contents

    Chapter 2: Administration Overview and Requirements ..1600 Series IP Telephones ......
  • Page 4 Administering Stations ....... . Aliasing 1600 Series IP Telephones ..... . .
  • Page 5 Software ........1600 Series IP Telephone Scripts and Application Files ....
  • Page 6 Language Selection ........1600 Series Global Telephones ......

  • Page 7: Chapter 1: Introduction

    This guide is for personnel who administer Avaya Aura™ Communication Manager, Avaya Aura Communication Manager Branch (formerly known as Avaya Distributed Office), DHCP, HTTP/ HTTPS servers for Avaya 1600 Series IP Deskphones, a Local Area Network (LAN), or a Web server.

  • Page 8: Document Organization

    Requirements Network. Chapter 4: Avaya Aura Describes how to administer Avaya Aura Communication Communication Manager Manager to operate with 1600 Series IP Telephones. Administration Chapter 5: Server Describes DHCP, HTTP, and HTTPS administration for the Administration 1600 Series IP Telephones.

  • Page 9: Other Documentation

    See the Avaya support site at for 1600 Series IP Telephone technical and end user documentation. The following documents are available for the 1600 Series IP Telephones: Avaya 1600 Series IP Deskphones Installation and Maintenance Guide, Document ● Number 16-601438.
  • Page 10 Introduction 10 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 11: Chapter 2: Administration Overview And Requirements

    Real Time Transfer Protocol (RTP), and ● Real Time Control Protocol (RTCP) ● The parameters under which the 1600 Series IP Telephones need to operate are summarized as follows: Telephone and System Administration on the Avaya Media Server, as covered in ●...
  • Page 12 User modification of certain parameters, when given administrative permission to do so. ● Note: Not all parameters can be administered on all delivery mechanisms. Note: Table 1: Administration Alternatives and Options for 1600 Series IP Telephones Administrative Parameter(s) Mechanisms For More Information See:...
  • Page 13 1600 Series IP Telephones Table 1: Administration Alternatives and Options for 1600 Series IP Telephones (continued) Administrative Parameter(s) Mechanisms For More Information See: Manual administration “Static Addressing Installation” in the Avaya 1600 at the telephone Series IP Deskphones Installation and Maintenance Guide.
  • Page 14 Administration Overview and Requirements Table 1: Administration Alternatives and Options for 1600 Series IP Telephones (continued) Administrative Parameter(s) Mechanisms For More Information See: Quality of Avaya call server UDP Port Selection on page 34 and Service Appendix B: Related Documentation.

  • Page 15: Parameter Data Precedence

    (LLDP). The Administrative Process The following list depicts administration for a typical 1600 Series IP Telephone network. Your own configuration might differ depending on the servers and system you have in place. 1. LAN and applicable servers administered to accept the telephones.

  • Page 16: Administrative Checklist

    Edit the settings file as desired, Chapter 6: Telephone Software desired using your own tools or the and Application Files [Avaya] Web configuration tool. Configuration Tool on page 58. 1 of 2 16 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 17: Telephone Initialization Process

    These steps offer a high-level description of the information exchanged when the telephone initializes and registers. This description assumes that all equipment is properly administered ahead of time. This description can help you understand how the 1600 Series IP Telephones relate to the routers and servers in your network.

  • Page 18: Step 2: Dhcp Server To Telephone

    The telephone checks and loads the application file, then uses the script file to look for a settings file, if appropriate. The optional settings file can contain settings you have administered for any or all of the 1600 Series IP Telephones in your network. For more information about this download process and settings file, see Chapter 6: Telephone Software and Application Files.

  • Page 19: Error Conditions

    For more information, see UNNAMEDSTAT Table For more information about the installation process, see the Avaya 1600 Series IP Deskphones Installation and Maintenance Guide. Error Conditions Assuming proper administration, most of the problems reported by telephone users are likely to be LAN-based.
  • Page 20 Administration Overview and Requirements 20 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 21: Chapter 3: Network Requirements

    To ensure that the appropriate circuit pack(s) are administered on your media server, see Chapter 4: Avaya Aura Communication Manager Administration. For more information about hardware requirements in general, see the Avaya 1600 Series IP Deskphones Installation and Maintenance Guide. Issue 5 April 2010...

  • Page 22: Server Requirements

    HTTPS, and firmware cannot be downloaded via HTTPS. While the servers listed provide different functions that relate to the 1600 Series IP Telephones, they are not necessarily different boxes. For example, DHCP provides file management whereas HTTP provides application management, yet both functions can co-exist on one hardware unit.

  • Page 23: Required Network Information

    Table 3 for each DHCP server. The 1600 Series IP Telephones support specifying a list of IP addresses for a gateway/router, HTTP/HTTPS server, and Avaya Media Server Gatekeeper(s). Each list can contain up to 255 total ASCII characters, with IP addresses separated by commas with no intervening spaces.

  • Page 24: Other Network Considerations

    Other Network Considerations SNMP The 1600 Series IP Telephones are fully compatible with SNMPv2c and with Structure of Management Information Version 2 (SMIv2). The telephones respond correctly to queries from entities that comply with earlier versions of SNMP, such as SNMPv1. “Fully compatible” means that the telephones respond to queries directed either at the MIB-II or the read-only Custom MIB.

  • Page 25: Reliability And Performance

    Communication Manager Branch system (formerly known as Avaya Distributed Office) or any other network source. The telephones do not originate a ping or traceroute. The 1600 Series IP Telephones offer and support “remote ping” and “remote traceroute.” The switch can instruct the telephone to originate a ping or a traceroute to a specified IP address.

  • Page 26: Network Audio Quality Display On 1600 Series Ip Telephones

    LAN troubleshooting. IP Address Lists and Station Number Portability The 1600 Series IP Telephones provide the capability to specify IP address lists. On startup or a reboot, the telephone attempts to establish communication with these various network elements in turn.

  • Page 27: Tcp/Udp Port Utilization

    ) represent the ● direction(s) of data transfer. The text the arrows point to identifies the port or ports that the 1600 Series IP Telephones ● support for the specific situation. Brackets identify ranges when more than one port applies. The text indicates any additional qualifications or clarifications. In many cases, the ports used are the ones called for by IETF or other standards bodies.
  • Page 28 Port: audio port + 2 RTCP (UDP/IP) Port depends on Voice (only active during a call Monitoring Manager if RTCP monitoring admin is enabled) SNMP MIB Viewer SNMP (UDP/IP) Port depends on Port:161 MIB viewer admin 28 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 29 Other Network Considerations Figure 2: Initialization and Address Resolution Diagram Initialization and Address Resolution 1600 Series IP Telephone DHCP Server DHCP (TCP/IP) Port: 68 Port: 67 HTTPS Server Port: [1024 - 5000] HTTPS Read Request (TCP/IP) Port:411 Operating System –selected (a new port is HTTPS Data, ACKs &...

  • Page 30: Security

    Note: Signaling and audio are not encrypted when unnamed registration is effective. Note: Restricting the response of the 1600 Series IP Telephones to SNMP queries to only IP ● addresses on a list you specify. Specifying an SNMP community string for all SNMP messages the telephone sends.

  • Page 31: Chapter 4: Avaya Aura Communication Manager Administration

    Call Server Requirements Before you perform administration tasks, ensure that the proper hardware is in place, and your call server software is compatible with the 1600 Series IP Telephones. Avaya recommends the latest PBX software and the latest IP telephone firmware.
  • Page 32 16 administrable call appearances or feature buttons. In addition, the 1616/1616-I IP Telephones support the BM32 Button Module. The 1616/1616-I always support a single BM32, and with Avaya Aura Communication Manager Release 5.2 or later, support up to two BM32 Button Modules per telephone.

  • Page 33: Media Server (Switch) Administration

    Media Server (Switch) Administration Media Server (Switch) Administration If you are using the 1600 Series IP Telephones with Avaya Aura Communication Manager, see the following documents on the Avaya support Web site for information about specific switch administration: The Administrator Guide for Avaya Aura™ Communication Manager (Document ●...

  • Page 34: Udp Port Selection

    RSVP and RTCP Avaya IP Telephones implement the Resource ReSerVation Protocol (RSVP) administered from the media server and the RTP Control Protocol (RTCP). The Avaya Voice over IP (VoIP) Monitoring Manager (VMON) software can then provide real-time monitoring and historical data of audio quality for VoIP calls.

  • Page 35: Nat

    Support for NAT does not imply support for Network Address Port Translation (NAPT). The telephones do not support communication to the PBX through any NAPT device. NAT requires specific administration on the media server. A direct Avaya IP Telephone-to-Avaya IP Telephone call with NAT requires Avaya Aura Communication Manager Release 3.0 or greater software.

  • Page 36: Voice Mail Integration

    1600 Series IP Telephones Aliased as 4600 Series IP Telephones When native support does not apply, 1600 Series IP Telephones are aliased as 4600 Series IP Telephones and run under an Avaya Aura Communication Manager Release earlier than 5.2. In...

  • Page 37: Telephone Administration

    Telephone Administration Telephone Administration This section describes how to administer Avaya Aura Communication Manager for 1600 Series IP Telephones. For detailed information about administering Avaya Aura Communication Manager, see the following Avaya documents: Administrator Guide for Avaya Aura™ Communication Manager (Document 03-300509).

  • Page 38: Administering Stations

    Class of Restriction form. Administering Stations This section refers to Avaya Aura Communication Manager administration on the Switch Administration Terminal (SAT) or by Avaya Site Administration. Administer the following items on the Station form, sample screens of which are provided in...

  • Page 39: Aliasing 1600 Series Ip Telephones

    Aliasing 1600 Series IP Telephones Avaya Aura Communication Manager releases earlier than 5.2 do not provide native support for 1600 Series IP Telephones. On the Station Form, administer (alias) the telephones as follows: Change Alias Station: Alias set up type 1603/1603SW/1603-I/1603SW-I to a 4610 ●...

  • Page 40: Feature Buttons And Call Appearances

    For the 1603/1603SW/1603-I/1603SW-I and 1608/1608-I IP Telephones You can administer Feature/Call Appearance Buttons 1 – 8 on the Avaya Aura Communication Manager Station form, which the telephone Feature screen then displays in sequence. The telephone does not display any of the Feature Button labels administered on buttons 9 – 24.

  • Page 41: Conference Details Screen For Ad-Hoc Conferences

    Shuffling For additional information about administering the call server for 1600 Series IP Telephones, see the following Avaya documents, available on the Avaya Support Web site: Administrator Guide for Avaya Aura™ Communication Manager (Document Number ● 03-300509). Feature Description and Implementation for Avaya Aura™ Communication Manager ●...

  • Page 42: Printing Button Labels

    2. Click DESI downloads. 3. Download the appropriate application. If you are using Avaya Aura Communication Manager Branch, you can export the button settings from Local Manager and import the settings into the DESI application. For more information, see the Avaya Aura Communication Manager Branch Device Manager online help.

  • Page 43: Chapter 5: Server Administration

    You can install the DHCP and HTTP server software on the same machine. Note: CAUTION: The firmware in the 1600 Series IP Telephones reserves IP addresses of the form CAUTION: 192.168.0.24 and 192.168.1.x for internal communications. The telephone(s) improperly use addresses you specify if they are of that form.

  • Page 44: Dhcp Server Administration

    A DHCP server be available at remote sites if WAN failures isolate IP telephones from the ● central site DHCP server(s). The file server provides the 1600 Series IP Telephone with a script file and, if appropriate, new or updated application software. See Step 3: Telephone and File Server...
  • Page 45 Section 3.3, so that renewal and rebinding procedures are not necessary even if Options 58 and 59 are received. Expired leases cause Avaya IP Telephones to reboot. Avaya recommends providing enough leases so an IP address for an IP telephone does not change if it is briefly taken offline.
  • Page 46 In this case the telephone is not usable until the server can be reached. Avaya recommends, once assigned an IP address, the telephone continues using that address after the DHCP lease expires, until a conflict with another device is detected. As...
  • Page 47 DHCP Server Administration The 1600 Series IP Telephones do not support Regular Expression Matching, and therefore, do not use wildcards. For more information, see Administering Options for the 1600 Series IP Telephones on page 67. In configurations where the upgrade script and application files are in the default directory on the HTTP server, do not use the HTTPDIR=<path>.

  • Page 48: Windows Nt 4.0 Dhcp Server

    Server Administration Table 6, the 1600 Series IP Telephone sets the system values to the DHCPACK message field values shown. Table 6: DHCPACK Setting of System Values System Value Set to IPADD The yiaddr field. NETMASK Option #1 (if received).

  • Page 49: Creating A Dhcp Scope For The Ip Telephones

    Avaya recommends that you provision the 1600 Series IP Telephones with Note: sequential IP addresses. Also do not mix 1600 Series IP Telephones and PCs in the same scope. 5. Under Lease Duration, select the Limited To option and set the lease duration to the maximum.

  • Page 50: Editing Custom Options

    7. Click the OK button. 8. Select the Global parameter under DHCP Options. 9. Select the 242 option that you created from the Unused Options list. 10. Click the Add button. 11. Click the OK button. 50 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 51: Activating The Leases

    ® Windows NT 4.0 DHCP server. Note: Although this configuration represents that for 1600 Series IP Telephones, the file Note: remains as 46XXOPTIONS. This allows shared use by 4600, 9600, and 1600 Series IP Telephones. Verify the Default Option, 242 1600OPTION 1.

  • Page 52: Windows 2000 Dhcp Server

    IP address available to the IP telephones. The End IP Address is the last IP address available to the IP telephones. Note: Avaya recommends not mixing 1600 Series IP Telephones and PCs in the same Note: scope. 52 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 53 DHCP Server Administration 8. Define the subnet mask in one of two ways: The number of bits of an IP address to use for the network/subnet IDs. ● The subnet mask IP address. ● Enter only one of these values. When you finish, click the Next button. The Add Exclusions dialog box displays.

  • Page 54: Adding Dhcp Options

    2. In the left pane of the DHCP window, right click the DHCP Server name, then click Set Predefined Options..3. Under Predefined Options and Values, click Add. 4. In the Option Type Name field, enter any appropriate name, for example, “Avaya IP Telephones.” 5. Change the Data Type to String.

  • Page 55: Activating The New Scope

    You can store the same application software, script file, and settings file on an HTTP server as you can on a TFTP server. TFTP is not supported for 1600 Series IP Telephones. With proper administration, the telephone seeks out and uses that material. Some functionality might be lost by a reset if the HTTP server is unavailable.

  • Page 56: Http Configuration For Backup/Restore

    Server Administration Download the upgrade script file and application file(s) from the Avaya Web site ● http://www.avaya.com/support to the HTTP server. For more information, see Contents of the Settings File on page 64. Note: Many LINUX servers distinguish between upper and lower case names. Ensure...
  • Page 57 HTTP Configuration for Backup/Restore Additional step for IIS 6.0 (Win2003): 1. Use Internet Information Services. Go to Start --> Settings --> Control Panel --> Administrative Tools. 2. Below Default Web Site select Web Services Extension. 3. Make sure the WebDAV option is set to Allowed. For Apache Web servers: 1.

  • Page 58: Web Configuration Tool

    Server Administration Web Configuration Tool Recent call server versions provide all the Web configuration support the 1600 Series IP Telephones require. Also, the media server has an easy to use, PC-based interface for creating script files. Given these resources, you do not need to manually create the text files discussed 1600 Series IP Telephone Scripts and Application Files.
  • Page 59 Web Configuration Tool Table 7: Media Server Field Names & Corresponding Script File Parameter Names (continued) Media Server Field Name Script File Parameter Name CNA Port Number CNAPORT 802.1X Supplicant Mode DOT1X DOT1XSTAT DHCP Lease Violation Flag DHCPSTD Domain Name DOMAIN Domain Name Server DNSSRVR...
  • Page 60 SNMPADD SNMP Community String SNMPSTRING Subscription List SUBSCRIBELIST Trusted Domains/Paths TPSLIST Unnamed Registration Status UNNAMEDSTAT Secondary Ethernet Interface Layer 2 Frame Tagging VLANSEP Wait Time for DHCP Offer VLANTEST 3 of 3 60 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 61: Chapter 6: Telephone Software And Application Files

    Files General Download Process The 1600 Series IP Telephones download script files and settings files from either an HTTP or HTTPS server. These telephones download the application files from the HTTP server. The HTTPS server applies only if the server supports Transport Layer Security (TLS) encryption.

  • Page 62: 1600 Series Ip Telephone Scripts And Application Files

    1600 Series IP Telephone Scripts and Application Files Choosing the Right Application File and Upgrade Script File The software releases containing the files needed to operate the 1600 Series IP Telephones are bundled together. You download this self-extracting executable file to your file server from the Avaya support Web site at: http://www.avaya.com/support.

  • Page 63: Settings File

    Avaya recommends that you do not alter the upgrade script file. If Avaya changes the upgrade script file in the future, any changes you have made will be lost. Avaya recommends that you use the 46xxsettings file to customize your settings instead. However, you can change the settings file name, if desired, as long as you also edit the corresponding GET command in the upgrade script file.

  • Page 64: Contents Of The Settings File

    This optional file is where you identify non-default option settings, application-specific parameters, and so on. You can download a template for this file from the Avaya support Web site. An example of what the file might look like follows.

  • Page 65: The Group System Value

    Group 0. 2. At each non-default telephone, instruct the installer or user to invoke the GROUP Local (dialpad) Administrative procedure as specified in the Avaya 1600 Series IP Deskphones Installation and Maintenance Guide and specify which GROUP number to use. The GROUP System value can only be set on a phone-by-phone basis.
  • Page 66 Telephone Software and Application Files 66 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 67: Chapter 7: Administering Telephone Options

    58 for information on parameters set by the media server application. Avaya recommends that you administer options on the 1600 Series IP Telephones using script files. Some DHCP applications have limits on the amount of user-specified information. The administration required can exceed those limits for the more full-featured telephone models.
  • Page 68 Administering Telephone Options Table 8: 1600 Series IP Telephone Customizable System Parameters Parameter Name Default Value Description and Value Range AGCHAND Automatic Gain Control status for handset (0=disabled, 1=enabled). AGCHEAD Automatic Gain Control status for headset (0=disabled, 1=enabled). AGCSPKR Automatic Gain Control status for Speaker (0=disabled, 1=enabled).
  • Page 69 If set to “0” the feature is turned off. FONTFILE " " (Null) Name of the font file for a language for a 1600 Series International telephone. HTTPDIR " " (Null) HTTP server directory path. The path name prepended to all file names used in HTTP and HTTPS get operations during initialization.
  • Page 70 Administering Telephone Options Table 8: 1600 Series IP Telephone Customizable System Parameters (continued) Parameter Name Default Value Description and Value Range LANGSYS " " (Null) 0 to 32 ASCII characters. The file name of the system default language file, if any.
  • Page 71 Administering Options for the 1600 Series IP Telephones Table 8: 1600 Series IP Telephone Customizable System Parameters (continued) Parameter Name Default Value Description and Value Range PHNDPLENGTH Internal extension telephone number length. Specifies the number of digits associated with internal extension numbers by the algorithm that dials calls from the incoming Call Log or from Web pages.
  • Page 72 Administering Telephone Options Table 8: 1600 Series IP Telephone Customizable System Parameters (continued) Parameter Name Default Value Description and Value Range PROCPSWD " " (Null) Text string containing the local (dialpad) procedure password (Null or 1-7 ASCII digits). If set, password...

  • Page 73: Vlan Considerations

    VLAN environment. VLAN Tagging IEEE 802.1Q tagging (VLAN) is a useful method of managing VoIP traffic in your LAN. Avaya recommends that you establish a voice LAN, set L2QVLAN to that VLAN, and provide voice traffic with priority over other traffic.

  • Page 74: Vlan Default Value And Priority Tagging

    Otherwise, you can set VLAN tagging manually, by DHCP, or in the 46xxsettings.txt file. If VLAN tagging is enabled (L2Q=0 or 1), the 1600 Series IP Telephones set the VLAN ID to L2QVLAN, and VLAN priority for packets from the telephone to L2QAUD for audio packets and L2QSIG for signalling packets.

  • Page 75: Vlan Separation

    VLAN Considerations VLAN Separation VLAN separation controls whether or not traffic received on the secondary Ethernet interface can be forwarded on the voice VLAN. VLAN separation also controls whether network traffic received on the data VLAN can be forwarded to the telephone. The following system parameters control VLAN separation: VLANSEP - enables (1) or disables (0) VLAN separation.

  • Page 76: Dns Addressing

    DNS server and/or Domain name in the HTTP script file. But first SET the DNSSRVR and DOMAIN values so you can use those names later in the script. Note: Administer Options 6 and 15 appropriately with DNS servers and Domain names Note: respectively. 76 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 77: Ieee 802.1X

    IEEE 802.1X IEEE 802.1X Certain 1600 Series IP Telephones support the IEEE 802.1X standard for pass-through and Supplicant operation. The system parameter DOT1X determines how the telephones handle 802.1X multicast packets and proxy logoff, as follows: When DOT1X = 0, the telephone forwards 802.1X multicast packets from the ●...

  • Page 78: 802.1X Pass-Through And Proxy Logoff

    Supplicant into the LOGOFF state when new credentials are entered. 802.1X Pass-Through and Proxy Logoff 1600 Series IP Telephones with a secondary Ethernet interface support pass-through of 802.1X packets to and from an attached PC. This enables an attached PC running 802.1X supplicant software to be authenticated by an Ethernet data switch.

  • Page 79: Link Layer Discovery Protocol (Lldp)

    LLDP server. LAN equipment can use LLDP to manage power, administer VLANs, and provide some administration. The transmission and reception of LLDP is specified in IEEE 802.1AB-2005. The 1600 Series IP Telephones use Type-Length-Value (TLV) elements specified in IEEE 802.1AB-2005, TIA...
  • Page 80 MAC address between the Ethernet line interface and the secondary Ethernet interface. A 1600 Series IP Telephone initiates LLDP after receiving an LLDPDU message from an appropriate system. Once initiated, the telephones send an LLDPDU every 30 seconds with the...
  • Page 81 Link Layer Discovery Protocol (LLDP) Table 10: LLDPDU Transmitted by the 1600 Series IP Telephones (continued) Category TLV Name (Type) TLV Info String (Value) TIA LLDP MED Extended Power Value = 0 if the telephone is not Power-Via-MDI currently powered via PoE, else the...
  • Page 82 Basic Mandatory End-of-LLDPDU Not applicable. 3 of 3 On receipt of a LLDPDU message, the Avaya IP Telephones will act on the TLV elements described in Table Table 11: Impact of TLVs Received by 1600 Series IP Telephones on System Parameter...
  • Page 83 Link Layer Discovery Protocol (LLDP) Table 11: Impact of TLVs Received by 1600 Series IP Telephones on System Parameter Values (continued) System Parameter Name Name Impact L2Q, L2QVLAN, MED Network L2Q - set to “2” (off) If T (the Tagged Flag) is set to...

  • Page 84: Local Administrative Options Using The Telephone Dialpad

    1. While the telephone is on-hook and idle, press the following sequence of keys on the faceplate of the telephone: Mute 2 5 3 2 7 # (Mute C L E A R #) 84 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 85: Disable/Enable Debug Mode

    Local Administrative Options Using the Telephone Dialpad Note: Press the Mute button momentarily. Do not press this button while pressing other Note: keys/buttons. The following text displays left-justified at the top of the display: Clear all values? *=no #=yes 2. If you do not want to clear all values, press * (no) to terminate the procedure and retain the current values.

  • Page 86: Group Identifier

    Press the Mute button momentarily. Do not press this button while pressing other Note: keys/buttons. The following text displays left-justified at the top of the display: Group=ddd New=_ where ddd is the Group value. 86 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 87: Reset System Values

    Local Administrative Options Using the Telephone Dialpad 1. Enter a valid Group value (0-999). If a value different from the current Group value is entered, the following text displays left-justified at the top of the display: Save new value? *=no #=yes 2.

  • Page 88: Restart The Telephone

    Press the Mute button momentarily. Do not press this button while pressing other Note: keys/buttons. The IP telephones display the following text left-justified at the top of the display: Reset values? *=no #=yes 88 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 89: Interface Control

    Interface Control 2. Press the # button to reset values to their defaults, or * to continue a restart without resetting the values to their defaults. The telephones display the following text left-justified at the top of the display while the system values are reset to defaults: Resetting values.
  • Page 90 Status is disabled when PHY2STAT = 0 ● Status is auto when PHY2STAT = 1 ● Status is 10Mbps HDX when PHY2STAT = 2 ● Status is 10Mbps FDX when PHY2STAT = 3 ● 90 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 91: The View Administrative Option

    Interface Control Status is 100Mbps HDX when PHY2STAT = 4 ● Status is 100Mbps FDX when PHY2STAT = 5 ● 5. To change the PHY2 value, press *. Depending on the current value, the next sequential valid PHY2 value is selected and displayed as the status.
  • Page 92 16xx IP Telephones that have a software-readable PWB serial number and comcode. MAC address hh:hh:hh:hh:hh:hh Each octet of the MAC address displays as a pair of hexadecimal numbers. 1 of 3 92 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 93 Interface Control Table 12: Parameter Values (continued) Name System Value Format L2 tagging ccccccccc Up to 9 ASCII characters: “on” if NVL2Q = 1 “off” if NVL2Q = 2 “auto: on” if NVL2Q = 0 and 802.1Q tagging is on “auto: off”...

  • Page 94: Static Addressing Installation

    DHCP server be installed and static addressing avoided. Use the following procedure to invoke manual address information programming. 1. Start manual address programming by performing one of the following steps: 94 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 95 Interface Control a. During normal DHCP processing, press the * key while “* to program“ displays during the DHCP process. b. While the telephone is on-hook and idle, press the following sequence of keys on the faceplate of the telephone: Mute 2 3 3 7 # (Mute A D D R #) Note: Press the Mute button momentarily.
  • Page 96 9. Enter a valid value between 0 and 4094 for the new value of the 802.1 VLAN ID. The telephone displays the following message: VLAN test=ddd New=_ where ddd is the number of seconds to wait for a DHCPOFFER on a non-zero VLAN. 96 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 97: Disable/Enable Event Logging

    Interface Control 10. Enter a valid value between 0 and 999 for the new value of the DHCPOFFER wait period. The telephone displays: Save new values? *=no #=yes 11. Press the # button to save the new values you entered. The telephone displays: New values being saved...

  • Page 98: Logoff

    2. After entry of the command sequence, the telephone unregisters from the call server. The telephone display clears and then displays the following prompt for subsequent login: Enter Extension EXT= #=OK 98 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 99: Self-Test Procedure

    Interface Control Self-Test Procedure Note: Replace variable w/ short product names store two software code images in Note: reprogrammable non-volatile memory. The primary image, called the “big app” must be running to perform a self-test. The backup image, called the “little app” does not support the self-test.

  • Page 100: Language Selection

    Administering Telephone Options Language Selection 1600 Series IP Telephones are factory-set to display information in the English language. The languages available depend of the type of telephone you have. The following 1600 Series IP Telephones are available: Global telephones ●...
  • Page 101 English text strings, for example, entry prompts and ● error messages an indication of the font corresponding to the language ● Table 13: Language Files Available with Software Downloads for 1600 Series Global Telephones Language Character Input Method Font...

  • Page 102: 1600 Series International Telephones

    For more information, see 1600 Series IP Telephone Customizable System Parameters. To view multiple language strings, see the MLS local procedure in the Avaya 1600 Series IP Deskphones Installation and Maintenance Guide. Note: Specifying a language other than English in the configuration file has no impact Note: on Avaya Aura Communication Manager settings, values, or text strings.
  • Page 103 ● Note: The 1600 Series International Telephones also require a font file (*.lzma) that Note: must be paired with the language file. Both the language file and corresponding font file must reside on the HTTP server.
  • Page 104 ● For more information, see 1600 Series IP Telephone Customizable System Parameters. To view multiple language strings, see the MLS local procedure in the Avaya 1600 Series IP Deskphones Installation and Maintenance Guide. Note: Keep in mind the following information:...

  • Page 105: Enhanced Local Dialing

    Enhanced Local Dialing Enhanced Local Dialing The 1600 Series IP Telephones have a variety of telephony-related applications that might obtain a telephone number during operation. For example, the Call Log saves a number of an incoming caller. The telephones can evaluate a raw telephone number. Based on administered parameters, the telephone can automatically prepend the correct digits, saving the user time and effort.

  • Page 106: Backup/Restore

    Administering Telephone Options Backup/Restore The 1600 Series IP Telephones support the HTTP client to back up and restore the user-specific data indicated in Table 16. For backup, the telephone creates a file with all the user-specific data if a backup file location is specified in system parameter BRURI. The file is sent to the server by an HTTP PUT message, with appropriate success or failure confirmation.

  • Page 107: Backup

    Backup/Restore Backup When the system parameter BRURI is non-null, user changes are automatically backed up to the file ext_16xxdata.txt (where ext is the value of NVPHONEXT) on the HTTP server to a user-specified directory. Backup formats are as follows: Table 15: Backup File Formats Item/Data Value Format Generic...

  • Page 108: Restore

    OPSTAT indicates should not be changed. ● This prevents a user from bypassing the administration of OPSTAT and changing options settings in the backup file. 108 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 109 Backup/Restore Note: If you administered the APPSTAT parameter to suppress changes to one or more Note: applications, the telephone backs up and restores data as usual, but ignores data for “suppressed” applications. This prevents a user from bypassing your APPSTAT restrictions by editing the backup file. For information about APPSTAT, The Application Status Flag (APPSTAT) on page 114.
  • Page 110 Administering Telephone Options 110 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 111: Chapter 8: Administering Applications And Options

    Customizing 1600 Series IP Telephone Applications and Options The 1600 Series IP Telephones have some unique and powerful capabilities that take advantage of their display and access to LAN facilities. You need to provide the information called for in relevant sections of Table 17 in a customized script file.
  • Page 112 Administering Applications and Options Table 17: 1600 Series IP Telephone Customizable System Parameters Parameter Name Default Value Status Description and Value Range General User Parameters: APPSTAT Optional Applications status flag. See Application Status Flag (APPSTAT) on page 114 for a description.
  • Page 113 Customizing 1600 Series IP Telephone Applications and Options Table 17: 1600 Series IP Telephone Customizable System Parameters (continued) Parameter Name Default Value Status Description and Value Range Web Access Application Parameters: SUBSCRIBELIST " " (Null) Optional Subscription list for potential pushed content.

  • Page 114: The Application Status Flag (Appstat)

    Administering Applications and Options The Application Status Flag (APPSTAT) The 1600 Series IP Telephones offer the user numerous applications like Contacts, Call Log, Redial, and so on. Each of these applications allows the user to add, delete, or in some cases, edit entries.
  • Page 115 Customizing 1600 Series IP Telephone Applications and Options When the relocated telephone resets, it retains its Contact entries, like Concierge, but does not allow the user to create new entries. When you set APPSTAT to any valid value other than 1, the telephone does not accept any Contact button label changes that might have been made directly on a backup file.
  • Page 116 2 (24dB noise reduction) for “other” audio environments 3 (0 dB noise reduction) for disabling the noise reduction algorithm altogether 4 (48dB noise reduction) 2 of 8 116 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 117: Appendix A: Glossary Of Terms

    Customizing 1600 Series IP Telephone Applications and Options Parameter Name Default Value Status Description and Value Range NR_thresh_Hs 0 (6dB noise The transmit noise reduction reduction) for threshold for the handset. The a typical office values are same as the headset environment noise reduction threshold.
  • Page 118 EXP numbers refer to the slope of the expander curve. NR_thresh_Hd=3 means that there is no Noise Reduction and EXP_slope_Hd means that the slope is linear (Expander is off). 4 of 8 118 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 119 Customizing 1600 Series IP Telephone Applications and Options Parameter Name Default Value Status Description and Value Range EXP_slope_Hs 0 for a typical The expander threshold for the office handset. The values are same as environment the expander threshold for the headset.
  • Page 120 5 for 4 steps below default 6 for 5 steps below default 7 for 6 steps below default 8 for 1 step above default 9 for 2 steps above default 6 of 8 120 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 121 Customizing 1600 Series IP Telephone Applications and Options Parameter Name Default Value Status Description and Value Range AUDIOSTHS: The value associated with this script file variable controls the side tone for the handset. AUDIOSTHS 0 for default The system ignores values other...
  • Page 122 8 of 8 An example of the format for setting the script file variables is as follows: SET AUDIOENV 14 SET AUDIOSTHD 1 SET AUDIOSTHS 2 122 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 123 DNS is used mostly to translate between domain names and IP addresses. Avaya 1600 Series IP Telephones can use DNS to resolve names into IP addresses. In DHCP, TFTP, and HTTP files, DNS names can be used wherever IP addresses were available as long as a valid DNS server is identified first.
  • Page 124 SSL 3.0 and allows for privacy and data integrity between two communicating applications. User Datagram Protocol, a connectionless transport-layer protocol. Unnamed Registration with Avaya Aura Communication Manager by an IP telephone with no Registration extension. Allows limited outgoing calling. VLAN Virtual LAN.

  • Page 125: Appendix B: Related Documentation

    Appendix B: Related Documentation IETF Documents The following documents provide standards relevant to IP Telephony and are available for free from the IETF Web site: http://www.ietf.org/rfc.html. Requirements for Internet Hosts - Communication Layers, October 1989, ● by R. Braden (STD 3: RFC 1122) Requirements for Internet Hosts - Application and Support, October 1989, ●...

  • Page 126: Itu Documents

    Recommendation H.225.0, Call signalling protocols and media stream ● packetization for packet-based multimedia communications systems, February 1998 Recommendation H.245, Control protocol for multimedia communication, ● February 1998 Recommendation H.323, Packet-based multimedia communications systems, ● February 1998 126 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 127: Iso/Iec, Ansi/Ieee Documents

    ISO/IEC, ANSI/IEEE Documents The following documents are available for a fee from the ISO/IEC standards Web site: http://www.iec.ch. International Standard ISO/IEC 8802-2:1998 ANSI/IEEE Std 802.2, 1998 Edition, ● Information technology - Telecommunications and information exchange between systems - Local and metropolitan area networks- Specific requirements- Part 2: Logical Link Control ISO/IEC 15802-3: 1998 ANSI/IEEE Std 802.1D, 1998 Edition, Information technology- ●...
  • Page 128 Related Documentation 128 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 129: Appendix C: Sample Administration Forms

    Appendix C: Sample Administration Forms Use the sample screens that follow as guidelines for telephone setup. Figure 3: Station Form - Basic Telephone Information Issue 5 April 2010...
  • Page 130 Sample Administration Forms Figure 4: Station Form - Feature Options 130 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 131 Figure 5: Station Form - IP Phone Group ID, Bridged Calls, and Enhanced Call Forwarding Issue 5 April 2010...
  • Page 132 Sample Administration Forms Figure 6: Station Form - Site Data, Abbreviated Dial, and Button Assignments 132 Avaya 1600 Series IP Deskphones Administrator Guide...

  • Page 133: Index

    Figure 7: Feature-Related System Parameters Form Issue 5 April 2010...
  • Page 134 Sample Administration Forms Figure 8: IP Address Mapping Form 134 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 135 Figure 9: IP Codec Set Form Issue 5 April 2010...
  • Page 136 The entries on the IP Address network map shown in Figure 8 might redirect endpoints into a particular network region. That region could be different from what is administered on the previous forms. 136 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 137 Figure 11: IP Network Region Form Issue 5 April 2010...
  • Page 138 Sample Administration Forms Figure 12: IP-Options System Parameters Form 138 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 139 ..DHCP Server, Windows NT 4.0 Setup Application Files, and Scripts for 1600 Series IP .....

  • Page 140: Avaya 1600 Series Ip Deskphones Administrator Guide

    ... . . Interface, administering the Inter-Network Region Connection Management ..... . Form 140 Avaya 1600 Series IP Deskphones Administrator Guide...
  • Page 141 ....UDP Port Selection Scripts and Application Files, for 1600 Series IP ....
  • Page 142 ....Voice Mail Integration ....Web Configuration Tool 142 Avaya 1600 Series IP Deskphones Administrator Guide...

This manual is also suitable for:

16031603-i1603sw1603sw-i16081608-i ... Show all

Table of Contents