Changes Not Saved; Wireless Connectivity; Troubleshoot Your Network Using The Ping Utility; Test The Lan Path To Your Router - NETGEAR JWNR2010v5 N300 User Manual

Changes Not Saved

If the router does not save the changes you make through the NETGEAR genie screens,
check the following:
• When you enter configuration settings on a screen, always click the Apply button before
you move to another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. The changes might have
occurred, but the old settings might be in the web browser's cache.

Wireless Connectivity

If you are having trouble connecting wirelessly to the router, try to isolate the problem by
checking the following:
• Does the wireless device or computer that you are using find your wireless network?
If not, check the WiFi LED on the front of the router. If it is not lit, you can press the WiFI
On/Off button on the front of the router to turn the router's wireless radio back on.
If you disabled the router's SSID broadcast, your wireless network is hidden and does not
display in your wireless client's scanning list. By default, SSID broadcast is enabled.
• Does your wireless device support the security that you are using for your wireless
network (WEP, WPA, or WPA2)?
• If you want to view the wireless settings, select BASIC > Wireless Settings. For more
information, see
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
• Is your router too far from your computer, or too close? Place your computer near the
router, but at least 6 feet (2 meters) away, and see whether the signal strength improves.
• Is your wireless signal blocked by objects between the router and your computer?

Troubleshoot Your Network Using the Ping Utility

Most network devices and routers contain a ping utility that sends an echo request packet to
the designated device. The device then responds with an echo reply. You can troubleshoot a
network by using the ping utility on your computer or workstation.

Test the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
JWNR2010v5 N300 Wireless Router
Basic Wireless Settings
Troubleshooting
on page 28.
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