Fax Problems - Dell C2665dnf User Manual

Problem
Vertical blanks or streaks appear on the
output when scanned using the DADF.

Fax Problems

Problem
The printer is not working, there is no
display and the buttons are not working.
No dial tone sounds.
The numbers stored in the memory do not
dial correctly.
The document does not feed into the
printer.
Faxes are not received automatically.
The printer does not send faxes.
The incoming fax has blank spaces or is
received in poor quality.
Some of the words on an incoming fax are
stretched.
There are lines on the documents you send. Check the surface of the document glass and DADF glass for marks and clean it.
Action
Clean the DADF glass.
Clean inside the printer by using the cleaning rod. See "Cleaning the Raster
Optical Scanner (ROS) Window."
Action
Unplug the power cord and plug it in again.
Ensure that there is power to the electrical receptacle.
Check that the phone line is connected properly. See "Connecting the Telephone
Line."
Check that the phone socket in the wall is working by plugging in another phone.
Diagnose the fax connection. See "Diagnosing the Fax Connection."
Ensure that the numbers are stored in the memory correctly.
Print a Phone Book list.
Ensure that the document is not wrinkled and you are putting it in correctly.
Check that the document is of the right size, not too thick or thin.
Ensure that the DADF cover is firmly closed.
The mode should be selected.
FAX
Ensure that there is paper in the paper tray.
Check to see if the display shows
If the time interval specified for the following features is too long, change the time
interval shorter such as 30 seconds.
• Auto Rec Fax
• Auto Rec TEL/FAX
• Auto Rec Ans/FAX
Diagnose the fax connection. See "Diagnosing the Fax Connection."
should show up on the display.
Sending Fax
Check the other fax machine you are sending to, to see if it can receive your fax.
Check the dialing type for Tone or Pulse.
Ensure that the document is loaded in the DADF or on the document glass.
Diagnose the fax connection. See "Diagnosing the Fax Connection."
Check your printer by making a copy.
The toner cartridge may be empty. Replace the toner cartridge. See "Replacing the
Toner Cartridges."
A noisy phone line can cause line errors. Set the fax modem speed to a slower
speed.
The fax machine sending you the fax may be faulty.
The fax machine sending you the fax had a temporary document jam.
See "Cleaning the Scanner."
MFP Memory Full .
Troubleshooting Guide
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