General Problems; Fax Problems; Paper Problems - Dell 962 All In One Photo Printer User Manual

General Problems

Fax Problems

When you have trouble sending or receiving faxes, try these things to fix the problem.
Make sure you turned on both your printer and your computer, and the USB cable is
properly connected.
Make sure an active telephone line is connected to the line connector (
connector) on the back of your printer.
Make sure the fax number, country code, and date/time are set correctly.
Make sure that if you are using a DSL or ISDN line, you are using a digital line filter on
the telephone line connecting your wall jack to the wall.
Make sure the telephone line is not in use by another device such as a dialup modem
internet service. If it is, wait until the other device is finished before sending your fax.
Make sure the original document is loaded correctly (face down in the back left corner
of the scanner glass or text-side up on the ADF) and the paper is loaded correctly (for
help, see Load Plain Paper Into the Paper
Make sure the printer doesn't have a paper jam. If it does, see
Make sure the memory is not full. Dial the receiving number first, and then scan your
original document one page at a time.
Make sure the power supply, telephone, handset, and answering machine connections
are secure.
Make sure the speed dial is set correctly.
Make sure the printer detects the dial tone.

Paper Problems

Make sure you loaded the paper correctly -
Use only paper recommended for your printer -
Guidelines for the Paper
Use a smaller amount of paper when printing multiple pages -
see Print Media Guidelines for the Paper
Make sure the paper is not wrinkled, torn or damaged.
Make sure the paper guides rest against the left and right edges and bottom of the
paper.
Support).
Support.
Support.
Check for a paper jam.
For more information, see
For more information, see
For more information,
-right side
Loading Paper.
Print Media