Warranty - Burnham ALPINE Installation, Operation And Service Instructions

L i m i t e d
L i m i t e d
Subject to the terms and conditions set forth below, U.S. Boiler Company, Inc.
Lancaster, Pennsylvania hereby extends the following limited warranties to the original
owner of a residential grade water or steam boiler or U.S. Boiler Company, Inc. supplied
parts and/or accessories manufactured and shipped on or after July 1, 2008:
ONE YEAR LIMITED WARRANTY ON RESIDENTIAL GRADE BOILERS
AND PARTS / ACCESSORIES SUPPLIED BY U.S. BOILER COMPANY, INC.
U.S. Boiler Company, Inc. warrants to the original owner that its residential grade
water and steam boilers and parts/accessories comply at the time of manufacture with
recognized hydronic industry standards and requirements then in effect and will be
free of defects in material and workmanship under normal usage for a period of one
year from the date of original installation. If any part of a residential grade boiler or
any part or accessory provided by U.S. Boiler Company, Inc. is found to be defective
in material or workmanship during this one year period, U.S. Boiler Company, Inc.
will, at its option, repair or replace the defective part.
HEAT EXCHANGER WARRANTIES
U.S. Boiler Company, Inc. warrants to the original owner that the heat exchanger of its
residential grade boilers will remain free from defects in material and workmanship
under normal usage for time period specified in the chart below of the original owner at
the original place of installation. If a claim is made under this warranty during the "No
Charge" period from the date of original installation, U.S. Boiler Company, Inc. will, at its
option, repair or replace the heat exchanger. If a claim is made under this warranty after
the expiration of the "No Charge" period from the date of original installation, U.S. Boiler
Company, Inc. will, at its option and upon payment of the pro-rated service charge set
forth below, repair or replace the heat exchanger. The service charge applicable to a
heat exchanger warranty claim is based upon the number of years the heat exchanger
has been in service and will be determined as a percentage of the retail price of the heat
exchanger model involved at the time the warranty claim is made as follows:
Years in Service 1-5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25+
No Charge
Cast Iron Water
No Charge
Cast Iron Steam*
No Charge
Carbon Steel
No Charge
Cast Aluminum
No Charge
Stainless Steel 30 40 50 60 70
NOTE: If the heat exchanger involved is no longer available due to product obsolescence
or redesign, the value used to establish the retail price will be the published price as
®
shown in the Burnham Products Repair Parts Pricing where the heat exchanger last
appeared or the current retail price of the then nearest equivalent heat exchanger.
™
®
*Burnham MegaSteam Waterside Corrosion Warranty: U.S. Boiler Company, Inc.
warrants the cast iron sections of the Burnham
ature Induced Chloride Activated Graphitic Corrosion for a period of five years from the
date of original installation. In the event that any cast iron section of a Burnham
™
MegaSteam boiler fails due to this corrosion mechanism during this period, U.S. Boiler
Company, Inc. will repair or replace, at its option, the cast iron section assembly.
LIFETIME NIPPLE LEAKAGE WARRANTY
U.S. Boiler Company, Inc. warrants the cast iron and steel nipples that join the cast iron
boiler sections to be free of defects in material and workmanship for the lifetime of the
original owner at the original place of installation. In the event that such nipples are
found to be defective in material and workmanship during this period, U.S. Boiler
Company, Inc. will repair or replace at its option, the cast iron section assembly.
ADDITIONAL TERMS AND CONDITIONS
1. Applicability: The limited warranties set forth above are extended only to the
original owner at the original place of installation within the United States and
Canada. These warranties are applicable only to boilers, parts, or accessories
designated as residential grade by U.S. Boiler Company, Inc. and installed in a
single or two-family residence and do not apply to commercial grade products.
2. Components Manufactured by Others: Upon expiration of the one year limited
warranty on residential grade boilers, all boiler components manufactured by
others but furnished by U.S. Boiler Company, Inc. (such as oil burner, circulator
and controls) will be subject only to the manufacturer's warranty, if any.
3. Proper Installation: The warranties extended by U.S. Boiler Company, Inc.
are conditioned upon the installation of the residential grade boiler, parts, and
accessories in strict compliance with U.S. Boiler Company, Inc. installation
instructions. U.S. Boiler Company, Inc. specifically disclaims liability of any
kind caused by or relating to improper installation.
4. Proper Use and Maintenance: The warranties extended by U.S. Boiler Company,
Inc. conditioned upon the use of the residential grade boiler, parts, and
accessories for its intended purposes and its maintenance accordance with U. S.
Boiler Company, Inc. recommendations and hydronics industry standards. For
proper installation, use, and maintenance, see all applicable sections of the
Installation and Operating, and Service Instructions Manual furnished with the unit.
5. This warranty does not cover the following:
a. Expenses for removal or reinstallation. The homeowner will be responsible
for the cost of removing and reinstalling the alleged defective part or its
replacement and all labor and material connected therewith, and
transportation to and from U.S. Boiler Company, Inc.
b. Components that are part of the heating system but were not furnished by
U.S. Boiler Company, Inc. as part of the residential boiler.
c. Improper burner adjustment, control settings, care or maintenance.
103203-01 – Revised July 22, 2010
12
W a r r a n t
W a r r a n t
Service Charge as a % of Retail Price
5 10 15 20 25 30 35 40 45 50 55 60 65 70 75
100
5 10 15 20 25 30 35 40 45 50 55 60 65 70 75
30 40 50 60 70 100
100
™
®
MegaSteam boiler to resist Temper-
F o r R e s i d e
F o r R e s i d e
y
y
d. This warranty cannot be considered as a guarantee of workmanship of an
installer connected with the installation of the U.S. Boiler Company, Inc.
boiler, or as imposing on U.S. Boiler Company, Inc. liability of any nature for
unsatisfactory performance as a result of faulty workmanship in the
installation, which liability is expressly disclaimed.
e. Boilers, parts, or accessories installed outside the 48 contiguous United
States, the State of Alaska and Canada.
f. Damage to the boiler and/or property due to installation or operation of the
boiler that is not in accordance with the boiler installation and operating
instruction manual.
g. Any damage or failure of the boiler resulting from hard water or scale
buildup in the heat exchanger.
h. Any damage caused by improper fuels, fuel additives or contaminated
combustion air that may cause fireside corrosion and/or clogging of the
burner or heat exchanger.
i. Any damage resulting from combustion air contaminated with particulate
which cause clogging of the burner or combustion chamber including but
not limited to sheetrock or plasterboard particles, dirt, and dust particulate.
j. Any damage, defects or malfunctions resulting from improper operation,
maintenance, misuse, abuse, accident, negligence including but not limited to
operation with insufficient water flow, improper water level, improper water
chemistry, or damage from freezing.
k. Any damage caused by water side clogging due to dirty systems or
corrosion products from the system.
l. Any damage resulting from natural disaster.
m. Damage or malfunction due to the lack of required maintenance outlined in
the Installation and Operating Manual furnished with the unit.
6. Exclusive Remedy: U.S. Boiler Company, Inc. obligation for any breach of
these warranties is limited to the repair or replacement of its parts in
accordance with the terms and conditions of these warranties.
7. Limitation of Damages: Under no circumstances shall U.S. Boiler Company, Inc.
be liable for incidental, indirect, special or consequential damages of any kind
whatsoever under these warranties, including, but not limited to, injury or damage
to persons or property and damages for loss of use, inconvenience or loss of time.
U.S. Boiler Company, Inc. liability under these warranties shall under no
circumstances exceed the purchase price paid by the owner for the residential
grade boiler involved. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
8. Limitation of Warranties: These warranties set forth the entire obligation of U.S.
Boiler Company, Inc. with respect to any defect in a residential grade boiler, parts,
®
or accessories and U.S. Boiler Company, Inc. shall have no express obligations,
responsibilities or liabilities of any kind whatsoever other than those set forth
herein. These warranties are given in lieu of all other express warranties.
ALL APPLICABLE IMPLIED WARRANTIES, IF ANY, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO A PERIOD OF ONE
YEAR EXCEPT THAT IMPLIED WARRANTIES, IF ANY, APPLICABLE TO
THE HEAT EXCHANGER IN A RESIDENTIAL GRADE BOILER SHALL
EXTEND TO THE ORIGINAL OWNER FOR THE TIME SPECIFIED IN THE
HEAT EXCHANGER SECTION SHOWN ABOVE AT THE ORIGINAL PLACE
OF INSTALLATION. SOME STATES DO NOT ALLOW LIMITATION ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU.
PROCEDURE FOR OBTAINING WARRANTY SERVICE
In order to assure prompt warranty service, the owner is requested to complete
and mail the Warranty Card provided with the product or register product online
at www.usboiler.burnham.com within ten days after the installation of the boiler,
although failure to comply with this request will not void the owner's rights under
these warranties. Upon discovery of a condition believed to be related to a
defect in material or workmanship covered by these warranties, the owner should
notify the installer, who will in turn notify the distributor. If this action is not
possible or does not produce a prompt response, the owner should write to U.S.
Boiler Company, Inc., Attn: Customer Service, P.O. Box 3020, Lancaster, PA
17604, giving full particulars in support of the claim. The owner is required to
make available for inspection by U.S. Boiler Company, Inc. or its representative
the parts claimed to be defective and, if requested by U.S. Boiler Company, Inc.
to ship these parts prepaid to U.S. Boiler Company, Inc. at the above address for
inspection or repair. In addition, the owner agrees to make all reasonable efforts
to settle any disagreement arising in connection with a claim before resorting to
legal remedies in the courts.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
n t i a l G r a d e W a t e r a
n t i a l G r a d e W a t e r a
Using Cast Iron, Carbon Steel, Cast Aluminum,
or Stainless Steel Heat Exchangers
a n d P
a n d P
n d S t e a m B o i l e r s
n d S t e a m B o i l e r s
a r t s / A c c e s s o r i e s
a r t s / A c c e s s o r i e s
U.S. Boiler.
Company, Inc.
P.O. Box 3020
Lancaster, PA 17604