Access By Digital Modem; Comfacts Automated Fax Service; Support From Your Network Supplier; Support From 3Com - 3Com EtherLink 3C980C-TXM User Manual

Access by Digital Modem

ISDN users can dial in to the 3Com BBS using a digital
modem for fast access up to 64 Kbps. To access the 3Com
BBS using ISDN, use the following number:
1 847 262 6000

3ComFacts Automated Fax Service

The 3ComFacts automated fax service provides technical
articles, diagrams, and troubleshooting instructions on
3Com products 24 hours a day, 7 days a week.
Call 3ComFacts using your Touch-Tone telephone:
1 408 727 7021

Support from Your Network Supplier

If additional assistance is required, contact your network
supplier. Many suppliers are authorized 3Com service
partners who are qualified to provide a variety of services,
including network planning, installation, hardware
maintenance, application training, and support services.
When you contact your network supplier for assistance,
have the following information ready:
If you are unable to contact your network supplier, see the
following section on how to contact 3Com.

Support from 3Com

If you are unable to obtain assistance from the 3Com
online technical resources or from your network supplier,
3Com offers technical telephone support services. To find
out more about your support options, please call the 3Com
technical telephone support phone number at the location
nearest you.
Product model name, part number, and serial number
A list of system hardware and software, including
revision levels
Diagnostic error messages
Details about recent configuration changes,
if applicable
Support from Your Network Supplier 95