Printer
Refer to the troubleshooting and other relevant sections in your printer
and software documentation.
Problem
Printer does not turn
on
Computer/printer do
not communicate
Printer error
AccuPoint II
Problem
On-screen pointer
does not respond to
AccuPoint II operation
Portégé M100
Procedure
Check that the printer is connected to an electric
outlet. Make sure the outlet is supplying power
by plugging in an appliance.
Make sure the printer is turned on and is online
(ready to use).
Inspect the cable connecting the printer to the
computer for damage. Make sure it is securely
connected.
A parallel printer connects to the parallel port
and a serial printer to the serial port. Make sure
the ports are configured correctly.
Make sure your software is configured to
recognise the printer. Check your printer and
software documentation.
Check your printer documentation.
If problems persist, contact your dealer.
Procedure
If a PS/2 mouse is connected, check the HW
Setup window. The Pointing Device option
should be set to Simultaneous to use both the
AccuPoint II and an external mouse.
If problems persist, contact your dealer.
Troubleshooting
9-13