Dvd-Rom Drive - Toshiba Portege M100 User Manual

DVD-ROM drive

For more information, refer to Chapter 4, Operating Basics.
Problem
You cannot access
a CD/DVD in the
drive
Some CDs/DVDs
run correctly, but
others do not
DVD does not play
correctly in an
optional Advanced
Port Replicator II.
Portégé M100
Procedure
Make sure the drive's drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the Media care section in
Chapter 4, Operating Basics, for details on
cleaning.
Check the Slim SelectBay lock on the bottom of
the computer. It should be in the lock position.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration match's your software's needs.
Check the CD/DVD's documentation.
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD™
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROM XA
Mode 2 (Form1, Form2),
Enhanced CD (CD-EXTRA),
CD-G (Audio CD only),
Addressing Method 2
Recordable CD: CD-R, CD-RW
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the Slim SelectBay
modules section in Chapter 2, The Grand Tour.
Some video discs might not play properly in a
Advanced Port Replicator II. Play the disc in the
DVD-ROM drive installed in the computer.
Troubleshooting
9-9