Troubleshooting Guide - Panasonic SC-HTR200 Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks.
If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem,
consult your dealer for instructions.
Problem
No power.
No sound or image after
playback starts.
The remote control does not
work.
No sound from microphone
connected to DVD player
(karaoke).
There is no DTS audio output.
There is audio output, but the
DTS decoder indicator is not
lit.
Sound is not heard when
playing DVD audio.
"REMOTE 2" or "REMOTE 1"
appears on the display.
Sound stops.
("OVERLOAD" appears on the
display for about a second.) The
protection circuit activates when
some abnormality is detected, and
turns off the unit automatically.
No sound in surround mode.
Cannot use Dolby Virtual
Speaker or SFC.
"U 70-1-1" appears on the
display.
"U 70-1-2" appears on the
display.
"U 70-3" appears on the
display.
When using an HDMI
connection, the first few
seconds of sound is cut off.
The unit does not work
properly.
VIERA Link "HDAVI Control
does not function properly.
30
RQTV0311
• Ensure the AC mains lead is connected.
• Select the correct source.
• Turn the muting off.
• Check that the digital signals can be decoded by this unit.
Cannot playback PCM signal with sampling frequency over 96 kHz.
• Check connections to other equipment.
• Set "DIG" or "ANLG" in "Setting input signals".
• Set "AUTO" in "Setting input signals".
• Turn the unit off then on again.
• Replace the batteries if they are worn.
• No sound output if connection to this unit is digital. Change to analogue
connection and input.
• Set the DTS Digital Audio Output setting on the DVD player or DVD recorder to
"Bitstream".
Set "DTS" in "Setting input signals".
•
• This may occur due to digital copyright protection of the disc if using digital connection.
This unit may not be able to play sources with sampling frequency over 48 kHz.
• Set the same remote control code for this unit and remote control.
If "REMOTE 2" is displayed, set remote control code to "2".
If "REMOTE 1" is displayed, set remote control code to "1".
• Check that the speaker wires are not shorted (bare wires touching each other).
• Straining of the speakers through excessive volume or power.
• Using the unit in a hot environment without proper ventilation.
 Determine and correct the cause, then turn the unit on.
(The protection circuit is reset.)
(Consult your dealer if the problem persists.)
• Set to Dolby Virtual Speaker or SFC.
• You cannot use these features with PCM signals with sampling frequency over
48 kHz. Change to analogue connection and input.
• The equipment connected by the HDMI cable is not compatible with the unit's
copyright protection technology.
• The unit is receiving video signals that are incompatible with it through HDMI
connection. Check the settings of the connected equipment.
• A problem has occurred with the HDMI connection. Try the following to correct
the problem. Consult your dealer if the error code remains on the display.
― Turn the connected equipment off and on again.
― Disconnect the HDMI cable then reconnect it.
― Reduce the number of units connected in a series to the HDMI terminal
(maximum of three units including this one).
• This may occur if you start play from a chapter on a DVD. The following will
correct the problem.
― Change the audio output setting on the Blu-ray Disc player, DVD recorder or
DVD player from "Bitstream" to "PCM".
― Change input signal setting to "PCM" in "Setting input signals".
• The unit does not work properly if you have connected the HDMI input and
output terminals incorrectly. Turn the unit off, unplug the AC mains lead, and
make the connections again.
• Turn on all equipment connected with HDMI cables and turn on the television
"
TM
(VIERA).
• Set VIERA Link "HDAVI Control" on the television (VIERA) to "OFF" and then
"ON" again. (For more details, read your TV's (VIERA) operating instructions.)
• Connect the unit to your television (VIERA) using the HDMI cable, switch the
television on, unplug the unit's AC mains lead, and insert it into a household
mains socket again.
Possible solution
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