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Problem
When an extension
telephone is connected, I
cannot receive
documents by pressing
{*}{#}{9}.
12.3.6 Copying
Problem
The unit will not make a
copy.
A black line, a white line or
smudge appears on the
copied document.
The copied image is
distorted.
The printing quality is
poor.
12.3.7 Answering machine
Problem
The answering machine is
turned ON, but caller
messages are not
recorded.
I cannot retrieve recorded
messages from a remote
location.
The other party complains
that they cannot leave a
voice message.
Cause & Solution
L You must set remote fax activation to ON (feature #41 on page 68)
beforehand.
L Press {*}{#}{9} firmly.
L The memory is full of received documents due to a lack of
recording paper, a lack of ink film or a recording paper jam. Install
paper (page 17) or clear the jammed paper (page 97).
Cause & Solution
L The ink film is empty. Replace the ink film with a new one (page
16).
L You cannot make a copy during programming.
L You cannot make a copy during a telephone conversation.
L The scanner glass, white plate or rollers are dirty with correction
fluid, etc. Clean them (page 101). Please do not insert a document
before correction fluid has dried completely.
L Adjust the width of the document guides to fit the actual size of the
document.
Please do not reuse the ink film!
Please use genuine Panasonic replacement film. Refer to page 9 for
further details.
Original
A BC
L Some paper has instructions recommending which side to print on.
Try turning the paper over.
L You may have used paper with a cotton and/or fibre content that is
over 20%, such as letterhead or resume paper.
L The thermal head is dirty. Clean it (page 102).
Cause & Solution
L The message memory is full. Erase unnecessary messages (page
61).
L Activate the remote operation feature by setting the remote
operation ID beforehand (feature #11 on page 66).
L Press the remote operation ID correctly and firmly (page 63).
L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page
55).
L You are using a pulse telephone. Try again using a touch tone
phone.
L The memory is full. Erase unnecessary messages (page 61).
12. Help
Copy
95
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