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Problem
The ink film runs out
quickly.
The base unit beeps.
The speakerphone is not
working.
I cannot locate a handset.
Caller information is not
displayed.
While viewing caller
information, the display
returns to standby mode.
12.3.3 Handset
Problem
The handset does not
work.
The handset display is
blank.
The handset will not turn
ON.
w is flashing.
The handset does not
ring.
Cause & Solution
L The help printing function, copy function, and reports also use ink
film.
L Even if there are only a few sentences, every page that comes out
of the machine is considered a full page.
L Turn OFF the following features:
– sending report: feature #04 on page 66.
– journal report: feature #22 on page 67.
– Caller ID list: feature #26 on page 67.
L Recording paper/ink film has run out. Press {STOP} to stop the
beeps and install paper/ink film.
L Use the speakerphone in a quiet room.
L If you have difficulty hearing the other party, adjust the volume.
L The called handset is too far from the base unit.
L The called handset is in use. Try again later.
L You have not subscribed to Caller ID service.
L The caller requested not to send his/her information.
L Depending on the service of the local telephone company, caller
information may not be displayed on the handset in TEL/FAX
mode. In this case, change the TEL/FAX ring setting to 1 (feature
#78 on page 69).
L Do not pause for over 1 minute on the handset or 3 minutes on the
base unit while searching.
Cause & Solution
L Make sure that the batteries are installed correctly (page 18).
L Fully charge the batteries (page 20).
L Clean the charge contacts and charge again (page 20).
L Turn the handset power OFF, then ON (page 21).
L Check that the power cord is connected properly.
L The handset has not been registered to the base unit. Register the
handset (page 81).
L Re-install the batteries (page 18) and fully charge them.
L The handset is not turned ON. Turn the power ON (page 21).
L Make sure that the batteries are installed correctly (page 18).
L Fully charge the batteries (page 20).
L Clean the charge contacts and charge again (page 20).
L The handset is not registered to the base unit. Register it (page
81).
L The handset is too far from the base unit. Move closer.
L The power cord is not connected. Check the connections.
L You are using the handset or base unit in an area with high
electrical interference. Locate the handset and base unit away from
interference sources, such as antenna and mobile phones.
L The night mode feature is turned ON. Turn it OFF (page 75).
L The ringer volume is turned OFF. Adjust it (page 22).
12. Help
91
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