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Panasonic KX-FC255AL Operating Instructions Manual

Compact plain paper fax with dect
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Please read these operating instructions
before using the unit and save for future
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Charge the battery for about 7 hours
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This unit is compatible with Caller ID and
SMS. To use these features, you must
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your service provider.

Operating Instructions

Compact Plain Paper Fax with DECT
KX-FC255AL
Model No.
Be sure to use the telephone line cord
included in this unit.
This model is designed to be used only
in Australia.

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Summary of Contents for Panasonic KX-FC255AL

  • Page 1: Operating Instructions

    Operating Instructions Compact Plain Paper Fax with DECT KX-FC255AL Model No. Be sure to use the telephone line cord included in this unit. This model is designed to be used only...
  • Page 2 Thank you for purchasing a Panasonic fax machine. Things you should keep a record of For your future reference Date of purchase Serial number (found on the rear of the unit) Dealer’s name and address Dealer’s telephone number Caution: L Note that the images of copied or received documents will remain on the used ink film. Use discretion when disposing of the used ink film.
  • Page 3 Warning: ● Please ensure that a separate telephone, not dependent on local power, is available for emergency use. ● This equipment will be inoperable when mains power fails. ● When a failure occurs which results in the internal parts becoming accessible,disconnect the power supply cord immediately and return this unit to an authorised service centre.

  • Page 4: Important Information

    Important information Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5).

  • Page 5: Important Safety Instructions

    Important Information Safety Instructions Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit.

  • Page 6: For Best Performance

    Important Information L Unplug this unit from power outlets if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised service centre. For Best Performance Location and noise The base unit and cordless handset use radio waves to communicate with each other.

  • Page 7: Table Of Contents

    Sending a fax using the phonebook and one touch dial...36 Broadcast transmission...37 Receiving Faxes Selecting the way to use your fax machine ..38 Receiving a fax manually – Auto answer OFF . Receiving a fax automatically – Auto answer ON...40 Receive polling (retrieving a fax placed on another fax machine) ...41...
  • Page 8 Table of Contents 9. Multi-unit Operation Additional Units Operating additional units... 59 Registering a cordless handset to a base unit Other Features Intercom ... 60 Transferring a call/conference ... 60 Copying phonebook items ... 61 10.Useful Information Useful Information 10.1 Character entry... 62 11.Help Error Messages 11.1 Error messages –...

  • Page 9: Introduction And Installation

    – Additional digital cordless handset (Model No./Part No. KX-TGA810AZ) *1 To ensure the unit operates properly, we recommend using the Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again. *2 Maximum capacity of 750mAh 1.

  • Page 10: Button Descriptions Of The Base Unit

    1. Introduction and Installation Finding the Controls 1.3 Button descriptions of the base unit {MIC} (Microphone) L The built-in microphone. {GREETING REC} L To record a greeting message (page 45). {GREETING CHECK} L To check a greeting message (page 45). {MEMO} L To record a memo message (page 46).

  • Page 11: Button Descriptions Of The Cordless Handset

    1.4 Button descriptions of the cordless handset Soft keys L To select the features or operations displayed directly above each key (page 12). {C} (Talk) L To make/answer calls (page 22, 23). Navigator L To adjust volume (page 19). L To search for a stored item (page 26). L To select features or feature settings during programming.
  • Page 12 1. Introduction and Installation *1 Caller ID subscribers only *2 SMS users only Menu icons When in standby mode, pressing the middle soft key reveals the cordless handset’s main menu. From here you can access various features and settings. Menu icon Menu/feature “Caller List”...

  • Page 13: Overview

    1.6 Overview 1.6.1 Base unit 8 9 j 1 Document guides 2 Paper tray 3 Metal recording paper guide 4 Paper support 5 Recording paper exit 6 Recording paper entrance 7 Antenna 8 Microphone 9 Front cover j Document entrance k Document exit l Speaker m Green button (Back cover release button)

  • Page 14: Ink Film

    1. Introduction and Installation Installation 1.7 Ink film The included film roll is a starter ink film. Open the front cover. Release the back cover by pushing the green button (1). Open the back cover. Insert the blue gear of the ink film roll into the front left slot of the unit (2) and the white gear of the ink film roll into the rear left slot of the unit (3).

  • Page 15: Paper Tray

    Correct 1 turn Tight Incorrect No ink film is wrapped around the blue core. Slack/Crease Close the back cover securely by pushing down on the dotted area at both ends (7). Close the front cover securely. 1.8 Paper tray Pull up the metal recording paper guide (1), then install the paper tray (2).

  • Page 16: Recording Paper

    L Use only the included rechargeable batteries noted on page 5, 9. L When replacing batteries, we recommend using the Panasonic rechargeable batteries noted on page 5, 9. Press the notch on the cordless handset cover firmly, and slide the cover.

  • Page 17: Preparation

    L The charger can be mounted on the wall, if required. 25 mm Caution: L USE ONLY WITH the included Panasonic AC adaptor. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

  • Page 18: Battery Charge

    Clean more often if the unit is subject to grease, dust, or high humidity. Battery strength Battery icon Battery strength High Medium When flashing: Needs to be charged. Panasonic Ni-MH battery performance (included batteries) Operation Operating time In continuous use 12 hours max. In continuous standby 150 hours max. mode...

  • Page 19: Volume

    Volume 2.5 Adjusting cordless handset volume {^}{V}{<}{>} Ringer volume 1. " 2. Select N by pressing {^}, {V}, {<}, or {>}. i # 3. Press {^} or {V} to select “Ringer Setup”. i 4. Press {^} or {V} to select “Ringer Volume”. i 5.

  • Page 20: Date And Time

    The date and time can be set using either the cordless handset or the base unit. L The other party’s fax machine will print the date and time on the top of each page you send according to your unit’s date and time setting.

  • Page 21: Your Logo

    2.8 Your logo You can program your logo (name, company name, etc.) so that it appears on the top of each page sent. {SET} {MENU} {<}{>} {MENU} i {#}{0}{2} i {SET} Enter your logo, up to 30 characters (see page 62 for character entry).

  • Page 22: Telephone

    3. Telephone 3 Telephone Making and Answering Calls 3.1 Making phone calls 3.1.1 With the cordless handset {^}{V}{<}{>} Lift the cordless handset and press {C}. L To make hands-free phone calls, press {s}. Dial the telephone number. To hang up, press {ih} or place the cordless handset on the charger.

  • Page 23: Answering Phone Calls

    3.1.2 With the base unit {SP-PHONE} Lift the handset or press {SP-PHONE}. Dial the telephone number. To hang up, replace the handset or press {SP- PHONE}. Note: L You can also dial by performing step 2 before step 1. To redial the last number dialled from the base unit Lift the handset or press {SP-PHONE}.

  • Page 24: Using The Recall Feature

    3. Telephone 3.3 Using the recall feature {RECALL} (base unit) / {R} (cordless handset) is used to access optional telephone services such as call waiting. Contact your telephone company business office for details. Call waiting When a call waiting tone is heard during a conversation, place the existing call on hold and answer the second call by pressing {RECALL} / {R}.

  • Page 25: Cordless Handset Phonebook

    L To cancel a selected category number, press the number again. The number will stop flashing. 6. {ih} 3.5.2 Base unit To set the start and end time for night mode 1. {MENU} i {#}{3}{5} i {SET} i {1} i {SET} 2.

  • Page 26: Chain Dial (Cordless Handset Only)

    3. Telephone 3.6.3 Making a phone call using the phonebook Press {^} or {V} repeatedly to display the desired item. i {C} To search for a name by initial 1. H 2. Press the dial key ({0} to {9}) which contains the character you are searching for (page 62).

  • Page 27: One Touch Dial

    Press {A} or {B} repeatedly to display the desired item. Lift the handset or press {SP-PHONE}. To search for a name by initial 1. {PHONEBOOK} 2. Press {A} or {B} to initiate the phonebook. 3. Press the dial key ({0} to {9}) which contains the character you are searching for (page 62).

  • Page 28: Caller Id

    3. Telephone L To cancel erasing, press {STOP}. 2. {SET} Note: L The corresponding base unit phonebook item will not be erased. Caller ID 3.10 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to a Caller ID service.

  • Page 29: Viewing And Calling Back

    Missed calls If a call is not answered, the unit treats the call as a missed call. The number of missed calls are shown on the display (the cordless handset also shows y). This lets you know if you should view the caller list to see who called while you were out.

  • Page 30: Editing A Caller's Telephone Number Before Calling Back

    3. Telephone 3.11.2 With the base unit {SP-PHONE} {A}{B} {CALLER ID} Press {B} to search from the recently received caller information. L If you press {A}, the display order will be reversed. L A Q on the display means the item has already been viewed or answered.

  • Page 31: Storing Caller Information Into The Phonebook

    Note: L Telstra and Optus do not currently send caller name information. 3.14 Storing caller information into the phonebook Important: L This feature is not available if the caller information does not include a telephone number. 3.14.1 Into the cordless handset "...

  • Page 32: Changing Sms Message Centre Numbers

    3. Telephone 3.17 Changing SMS message centre numbers SMS message centre telephone numbers must be stored in order to send and receive SMS messages. The message centre numbers (used for SMS services provided by BT Text) are preprogrammed in this unit. You can change them if necessary.

  • Page 33: Receiving A Message

    “Send List” i # Press {^} or {V} repeatedly to select the message. " i “Edit Message” i # i Continue from step 4, “3.19.1 Writing and sending a new message”, page 32. 3.19.4 Erasing saved messages " i X i # To access the public mailbox “Public”...
  • Page 34 L To receive SMS messages using a mailbox, inform others of your mailbox number. L If you forget the password assigned to a mailbox, consult your nearest Panasonic service centre. 3.21.2 Changing private mailbox settings You can change the password or name of the private mailbox and erase the mailbox.

  • Page 35: Fax

    4 Fax Sending Faxes 4.1 Sending a fax manually {A}{B} {SP-PHONE} {FAX START} Adjust the width of the document guides (1) to fit the actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.

  • Page 36: Document Requirements

    4. Fax 4.2 Document requirements Minimum document size 128 mm Maximum document size 216 mm Effective scanning area L Shaded area will be scanned. 4 mm 208 mm 216 mm Document weight L Single sheet: 45 g/m to 90 g/m L Multiple sheets: 60 g/m to 80 g/m...

  • Page 37: Broadcast Transmission

    4.4 Broadcast transmission By storing the base unit’s phonebook items (page 26) into the broadcast memory, you can send the same document to multiple parties (up to 20). Your programmed items will remain in the broadcast memory, allowing frequent re-use. 4.4.1 Programming items into the broadcast memory Press {MENU} repeatedly to display “BROADCAST...

  • Page 38: Selecting The Way To Use Your Fax Machine

    OFF by pressing {AUTO ANSWER} repeatedly. How phone calls and faxes are received If the call is a phone call, the fax machine will record the caller’s message automatically. If a fax calling tone is detected, the fax machine will receive the fax automatically.

  • Page 39: Receiving A Fax Manually - Auto Answer Off

    4.6 Receiving a fax manually – Auto answer OFF Note: L By default, the unit reduces the size of the received document to 92% when printing (See feature #36 on page 53 for details). 4.6.1 Activating TEL mode Press {AUTO ANSWER} repeatedly to display “TEL MODE”.

  • Page 40: Receiving A Fax Automatically - Auto Answer On

    Press {STOP} on the fax machine to talk with the calling party. Receiving a voice message and fax document in one...

  • Page 41: Receive Polling (Retrieving A Fax Placed On Another Fax Machine)

    This feature allows you to retrieve a document from another compatible fax machine. Therefore you pay for the call. Make sure that no documents are fed into your unit and that the other party’s machine is ready for your call.

  • Page 42: Distinctive Ring

    5. Distinctive Ring 5 Distinctive Ring Distinctive Ring 5.1 Using with the ring detection feature This feature is only for use if you subscribe to a Distinctive Ring pattern service from your telephone company. For more information on the availability of this service in your area, please contact your telephone company before setting this feature on your unit.

  • Page 43: Copy

    Copying 6 Copy 6.1 Making a copy {A}{B}{>} {START} Adjust the width of the document guides (1) to fit the actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
  • Page 44 6. Copy 5. Press {A} or {B} repeatedly to display “COLLATE ON”. i {START} Example: Making 2 copies of a 4-page original document Collated pages Uncollated pages Note: L The unit will store the documents into memory while collating the copies. If memory becomes full while storing, the unit will only print out the stored pages.

  • Page 45: Answering Machine

    7 Answering Machine Greeting 7.1 Recording your greeting message The unit has a pre-recorded greeting message for TAM/FAX mode. If you record your own greeting message, it will be played instead of the pre-recorded greeting message when a call is received. The maximum recording time of your greeting message is either 16 seconds (default) or 60 seconds.

  • Page 46: Listening To Recorded Messages

    7. Answering Machine Incoming Messages 7.2 Listening to recorded messages When the unit has recorded new voice messages: – The {AUTO ANSWER} indicator will flash when auto answer is turned ON. – The total number of recorded messages will flash on the base unit display.

  • Page 47: Using The Answering Machine With The Cordless Handset

    Remote Operation 7.4 Using the answering machine with the cordless handset Helpful hints: L To activate TAM/FAX mode with the cordless handset, see page 40. {<}{>} 7.4.1 Recording your greeting message " i I i # “Record Greeting” i # L Hold the cordless handset about 20 cm away and speak clearly into the microphone.

  • Page 48: Operating From A Remote Location

    7. Answering Machine Direct commands Erases a specific message (during {*}{4} playback) Erases all messages {*}{5} Erases greeting message (during {*}{6} greeting message playback) *1 If pressed within the first 5 seconds of a message, the previous message will be played. 7.4.5 Programming for answering machine To set the remote operation ID You must program a remote operation ID to operate the...
  • Page 49 Remote command Repeats a message (during playback) Skips a message (during playback) Plays new messages Plays all messages Plays greeting message Records greeting message Stops current operation Turns OFF auto answer setting Erases a specific message (during {*}{4} playback) Erases all messages {*}{5} Erases greeting message (during {*}{6}...

  • Page 50: Programmable Features

    8. Programmable Features Base Unit 8 Programmable Features 8.1 Base unit programming {MENU} {SET} 8.1.1 Basic features Feature Feature code Setting the date and {#}{0}{1} time Setting your logo {#}{0}{2} Setting your fax {#}{0}{3} number Printing a sending {#}{0}{4} report Changing the ring {#}{0}{6} count in FAX ONLY...

  • Page 51: Cordless Handset

    Feature Feature code Changing the maximum {#}{1}{0} recording time for incoming messages Setting the remote {#}{1}{1} operation ID Setting the ringtone for {#}{1}{7} outside calls *1 When this setting is changed using the base unit, the setting for the cordless handset will also be changed, and vice versa.
  • Page 52 8. Programmable Features Feature Feature code Sending a fax at a {#}{2}{5} specified time Setting the Caller ID list {#}{2}{6} to print automatically Activating the {#}{3}{1} Distinctive Ring feature Setting the quick scan {#}{3}{4} Setting the night {#}{3}{5} mode Selection This feature allows you to take advantage of low-cost calling hours offered by your telephone company.
  • Page 53 Feature Feature code Receiving oversized {#}{3}{6} documents Changing the LCD {#}{3}{9} display contrast Changing the fax {#}{4}{1} activation code Setting the memory {#}{4}{4} reception alert Setting friendly {#}{4}{6} reception 8. Programmable Features Selection If the size of the document sent by the other party is as large as or larger than the recording paper, the unit can reduce the document and print it.

  • Page 54: Cordless Handset

    This feature is available when the transmitting/receiving fax machines are ECM compatible. {0} “OFF”: Deactivates this feature. {1} “ON” (default): If there is an error during fax transmission/reception, the fax machine will support the communication. Note: L You cannot change the setting when received documents are...

  • Page 55: Cordless Handset

    {1} “ON” (default): You will hear connecting tones. Note: L If the ring back tone continues, the other party’s machine may not be a fax machine or may have run out of paper. Check with the other party. L The connecting tone volume cannot be adjusted.

  • Page 56: Cordless Handset Programming

    8. Programmable Features Cordless Handset 8.2 Cordless handset programming {^}{V}{<}{>} 8.2.1 Cordless handset features Cordless handset Sub-menu settings menu “Time Settings” “Set Date & Time” “Alarm” “Ringer Setup” “Ringer Volume” “Ext. Ringtone” “Int. Ringtone” “Night Mode” “Display Setup” “Wallpaper” “Display Colour” “Standby Display”...
  • Page 57 “Repeater Mode” *1 If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. *2 If you forget your PIN, consult your nearest Panasonic service centre. 8. Programmable Features Feature (default setting) page 58 Change base unit PIN (“0000”).
  • Page 58 8. Programmable Features 8.2.2 Time settings Alarm An alarm will sound for 3 minutes at the set time once or daily. Set the date and time beforehand (page 20). 1. " i N i # 2. “Time Settings” i # 3.

  • Page 59: Multi-Unit Operation

    PIN (default: “0000”), then press 9. Multi-unit Operation L If you forget your PIN, consult your nearest Panasonic service centre. L When the cordless handset has been registered successfully, w will stop flashing. If keytones are turned ON (page 56), a confirmation tone will be heard.

  • Page 60: Intercom

    (page 59). 9.2.4 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only Panasonic DECT repeater. See page 9 for accessory information. Important: L Before registering the repeater to this base unit, you must turn the repeater mode ON.

  • Page 61: Copying Phonebook Items

    Base unit: To page one cordless handset, press the desired cordless handset number. To page all cordless handsets, press {0}. Cordless handset: Press {C} or {s} to answer the page. Base unit: To complete the transfer, press {SP-PHONE} or replace the handset. To establish a conference call, press {3}.

  • Page 62: Useful Information

    10. Useful Information 10 Useful Information 10.1 Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I).
  • Page 63 Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) 10.1.3 When writing SMS messages Alphabet character table (ABC) Numeric entry table (0-9) Greek character table (M) Extended character table (N) L The following are used for both uppercase and lowercase: 10.

  • Page 64: Error Messages - Reports

    L The document was not fed into the unit properly. Re- insert the document and try again. ----- L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party’s fax machine rang too many times.

  • Page 65: Error Messages - Display

    L The ink film is empty. Replace the ink film with a new one (page 14). L The ink film is slack. Tighten it (see step 5 on page 14) and install again. L The fax machine is positioned near appliances such as TVs or speakers which generate an intense magnetic field.
  • Page 66 (page 46, 47). L There is something wrong with the unit’s modem. Contact our service personnel. L The other party’s fax machine is busy or has run out of recording paper. Try again. L Please use genuine Panasonic replacement film (page 9).

  • Page 67: When A Function Does Not Work, Check Here

    L The power cord or telephone line cord is not connected. Check the connections. L If you have connected the fax machine through a computer modem, connect the fax machine directly to a telephone line jack. L Make sure that the cordless handset’s battery is installed correctly (page 16) and fully charge it (page 18).
  • Page 68 11. Help Problem {REDIAL} or {PAUSE} on the base unit does not function properly. The receiving mode does not function properly. During programming, I cannot enter the code or ID number. The ink film runs out quickly. The base unit beeps. The speakerphone is not working.
  • Page 69 Problem The cordless handset will not turn ON. I have changed the cordless handset display language to a language I cannot read. w is flashing. The cordless handset does not ring. The batteries should be charging but the battery icon does not change.

  • Page 70: Fax – Receiving

    L Place the cordless handset and the base unit away from other electrical appliances. Cause & Solution L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party’s machine is not a fax machine. Check with the other party.
  • Page 71 L The other party placed the document in their fax machine facing the wrong way. Check with the other party. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. L The thermal head is dirty. Clean it (page 77).
  • Page 72 L Adjust the width of the document guides to fit the actual size of the document. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. L The thermal head is dirty. Clean it (page 77).
  • Page 73 L If any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will be printed stating which documents in memory have been erased. L Panasonic Australia operates a toll free Customer Care Centre. Please visit the website for assistance at <http://www.panasonic.com.au> or please call 132600.

  • Page 74: Maintenance

    12. Maintenance 12 Maintenance Jams 12.1 Recording paper jams 12.1.1 When the recording paper has jammed in the unit The display will show the following. Important: L Remove the recording paper, then remove the paper tray beforehand, otherwise the paper may misfeed or jam.

  • Page 75: Document Jams

    Close the back cover securely by pushing down on the dotted area at both ends (8), then close the front cover securely (9). Install the paper tray (page 15), then insert the recording paper gently (page 16). 12.1.2 When the recording paper was not fed into the unit properly The display will show the following.

  • Page 76: Cleaning

    12. Maintenance Cleaning 12.3 Document feeder/recording paper feeder/scanner glass cleaning Clean the document feeder/recording paper feeder/scanner glass when: – Documents or recording paper frequently misfeed. – Smudges or black/white lines appear on the original document when sending or copying. Important: L Remove the recording paper, then remove the paper tray beforehand, otherwise the paper may misfeed or jam.

  • Page 77: Thermal Head Cleaning

    12.4 Thermal head cleaning If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust. Important: L Remove the recording paper, then remove the paper tray beforehand, otherwise the paper may misfeed or jam.

  • Page 78: General Information

    13. General Information 13 General Information Printed Repor ts 13.1 Reference lists and reports (Base unit only) You can print out the following lists and reports for your reference: – “SETUP LIST” – “PHONEBOOK LIST” – “JOURNAL REPORT” – “BROADCAST LIST” –...
  • Page 79 ■ Copy memory capacity: Approx. 10 pages (Based on the ITU-T No. 1 Test Chart in fine resolution.) *1 Transmission speed depends upon the contents of the pages, resolution, telephone line conditions and capability of the other party’s machine. *2 Transmission speed is based upon the ITU-T No. 1 Test Chart.

  • Page 80: Index

    14. Index 14. Index 14.1 Index # #01 Date and time: 20 #02 Your logo: 21 #03 Your fax number: 21 #04 Sending report: 35 #06 FAX ring count: 50 #06 TAM ring count: 40 #10 Caller’s recording time: 51 #11 Remote operation ID: 51 #17 External ringtone: 51 #22 Automatic journal report: 35...
  • Page 81 FAX ONLY mode: 38, 40 Fax Stream Duet: 42 Flash time: 55 Friendly reception: 53 G Greeting message TAM/FAX: 45 Greeting message time TAM/FAX: 54 Ink film: 14 Intercom: 60 J Jams Document: 75 Recording paper: 74 JOURNAL REPORT: 35, 78 Junk fax prohibitor: 41 K Key lock: 22 Keytones: 56...
  • Page 82 Notes...
  • Page 83 Notes...
  • Page 84 Global web site: http://panasonic.net Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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