Troubleshooting - Stanley Supreme DF User Manual

Troubleshooting

Steam is coming from the oven
When cooking foods with a high water content (e.g. oven
chips) there may be some steam visible at the rear grille.
Take care when opening the oven door, as there may be
a momentary puff of steam when the oven door is opened.
Stand well back and allow any steam to disperse.
The oven fan is noisy
The note of the oven fan may change as the oven heats
up - this is perfectly normal.
The knobs get hot when I use the oven or the grill, can
I avoid this?
Yes, this is caused by heat rising from the oven or the grill,
and heating them up. Do not leave the oven door open.
Make sure that the grill is pushed right back to the
'backstop' when grilling.
If there is an installation problem and I don't get my
original installer to come back to fix it who pays?
You do. Service organisations will charge for their calls out
if they are correcting work carried out by the original
installer. It is advisable to track down the original installer.
Current Operated Earth Leakage Breakers
Where the cooker installation is protected by a 30-
milliamp sensitivity residual current device (RCD), the
combined use of your cooker and other domestic
appliances may occasionally cause nuisance tripping. In
these instances the cooker circuit may need to be
protected by fitting 100mA device. This work should be
carried out by a qualified electrician.
Food is cooking too slowly, too quickly, or burning
Cooking times may differ from your previous oven.
Individual tastes may require the temperature to be
altered either way, to get the results you want. Try cooking
at different temperature setting.
The fan ovens are not cooking evenly
Do not use a tin or tray larger than 300mm x 240mm (12"
x 9 1/2").
If you are cooking a large item, be prepared to turn it
round during cooking.
If two shelves are used, check that space has been left for
the heat to circulate. When a baking tray is put into the
oven, make sure it is placed centrally on the shelf.
Check that the door seal is not damaged and that the door
catch is adjusted so that the door is held firmly against the
seal.
A dish of water when placed on the shelf should be the
same depth all over. (For example, if it is deeper at the
back, then the back of the cooker should be raised up or
the front lowered). If the cooker is not level arrange for
your supplier to level it for you.
Oven temperature getting hotter as the cooker gets
older
If turning the knob down has not worked or only worked for
a short time then the cooker may need a new thermostat.
This should be fitted by a service person.
Grill not cooking properly
Are you using the pan and trivet supplied with the cooker?
Is the pan being used on the grill carriage, not the floor of
the compartment? Is the grill tray fully back to the stop?
Hotplate ignition or hotplate burners faulty
Is the power on?
Are the sparker (ignition electrode) or burner slots blocked
by debris?
Are the burner caps correctly located?
Hotplate burners will not light
If only one or all the hotplate burners will not light, make
sure that the parts have been replaced correctly after
wiping or removing for cleaning.
Check that there is not a problem with the gas supply. This
can be done by making sure that other gas appliances are
working.
Do the burners spark when the control knob is pushed in?
If not, check the power is on.
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