Making Calls; Making Internal Calls; Making External Calls; Redial - Avaya M7100 User Manual

2. Call Handling

2.1 Making Calls

2.1.1 Making Internal Calls

1. If already on a call, end the call (by pressing
2. Press an idle Intercom or Call Appearance button.
3. Dial the extension number or the code for the feature you wanted to access. If you put a * in front of the extension
number, the system will attempt to make a
4. You will hear the call progress. You can continue the call handsfree or switch to using the handset by lifting it.

2.1.2 Making External Calls

1. If already on a call, end the call (by pressing
2. Press an idle Line Appearance or Call Appearance button.
3. Dial the telephone number.
· If using a Call Appearance button, some systems may require you to dialing a specific prefix when making
external calls. Your system administrator will inform you if a prefix is required.
· To dial a personal speed dial
· To dial a system speed dial
4. You will hear the call progress. You can continue the call handsfree or switch to using the handset by lifting it.

2.1.3 Redial

Using Last Number Redial
1. Lift the handset.
2. Press Feature 5.

2.1.4 Making Page or Direct Calls

You can make calls that are automatically answered if the extension or extensions called support auto answer. There are
two methods: page calls and direct voice calls, however the method for making both types of call is much the same.
To Make a Direct Voice Call
For a call to an individual extension, putting * in front of the extension number of the user being called makes the call a
direct voice call. If supported by the phone being called, the call is automatically answered after the called users hears 3
beeps.
Unlike a page call, the called user can also speak without having to take any further action is their phone has a handsfree
microphone. Otherwise they need to pickup the handset to be heard.
If the user called is already on a call when you attempt a direct voice call to them, you call is turned into a normal waiting
call.
1. If already on a call, end the call (by pressing
2. Dial * and then the extension number of the user.
· If the user's phone is idle and supports auto answer, you can speak and be heard by them immediately. You
can also hear them.
· If you hearing ringing, then either the user called already has another call in progress or has a phone that does
not support answer.
To Make a Page Call
For a call to a group of extensions, putting a * in front of the extension number of the group being called make the call a
page call. The group type is ignored, instead, all users who are members of the group, have phones that support auto
answer and are currently not on another call, hear a single beep and can then hear you. However, you cannot hear the
group members.
One of users being paged can
you and the answering user.
PARTNER Mode M7100 Phone User Guide
IP Office Essential Edition
direct voice call
, press Feature or # and select the speed dial between 80 and 89.
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, press Feature or # and select a speed dial between 600 to 699.
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answer the page if they want to. That turns the page call into a normal call between just
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Release) or put it on hold
.
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Release) or put it on hold
Release) or put it on hold
(by pressing Hold).
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(by pressing Hold).
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(by pressing Hold).
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- Issue 3e (22 May 2011)
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