Troubleshooting; Tv-Mode Setup - DREAM MULTIMEDIA Dreambox DM 8000 HD PVR DVD Menu Overview

16. Troubleshooting

Problem
No audio, no video,
OLED-Display lit
Beamlike blackouts in the video
No reception on a channel that
was working before
You cannot record anything anymore
Remote control is not work-
ing
Dreambox does not react

17. TV-Mode setup

A four digit device code is selected from the device list and entered into the remote control.
The most recent device list can be found in the download center on our website.
Homepage: www.dream-multimedia-tv.de
SHIFT / SETUP-Button
Numeric-Keypad
-81-
Possible cause
Faulty wiring
Faulty LNB
Wrong Tuner setting
Dish aligned incorrectly
Heavy rain or snow
Dish aligned incorrectly
Dish is too small
An obstacle between dish and
satellite (e.g. house or tree)
Dish aligned incorrectly or faulty
Channel is transmitted in a new slot
The transmission of thechannel
was terminated
Hard disk is full
Batteries are inserted
incorrectly
Batteries are empty
Wrong remote control mode
(Dream-Mode, TV-Mode)
Software is not reacting
Dreambox is locked up
Solution
Check wiring and connections
Exchange LNB
Review settings
(see 12.1 DVB-S configuration)
Realign dish
Remove snow from dish
Realign dish
Install larger dish
Reposition dish so it has a clear
"view" towards the satellite
Check dish
Start service scan (see chapter 12)
Delete no longer needed recordings
Remove batteries and check
polarity
Insert new batteries
Press Dream-Mode or TVMode
button
Reboot Dreambox
Reboot Dreambox
TV-Mode-Button