Troubleshooting - Denon AVP-A1HDE Owner's Manual

Troubleshooting

If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner's manual?
3. Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GGeneralH
Symptom Cause
Power does not • Connection of the power cord is
turn on, or turns faulty.
off directly after it
was turned on.
No sound is • The connection with the input
produced from devices or power amp is faulty.
speakers. • Device you want to play and set
input source do not match.
• Master volume is turned too
low.
• Mute mode is set.
• Headphones are connected.
• No digital signals are being
input.
• The connectors to which the
digital inputs are assigned and
the settable input modes do not
match.
Display is off. • The "Dimmer" setting is set to
"OFF" .
• The PURE DIRECT mode is set.
"DOLBY DIGITAL " • DVD player's digital audio output
indicator does not setting is not proper.
appear on display.
Countermeasure Page
• Check that the power plugs are 22
securely inserted into the AVP-
A1HD's AC inlet and the wall
power outlet.
• Check the connections. 11
• Select an appropriate input 44
source.
• Adjust the master volume to an 56
appropriate level.
• Cancel the mute mode. 56
• Disconnect the headphones. 56
• Select an input source for which 44 ~ 46
the digital input setting has been
made.
• Set the input mode. 47
• Set to something other than 42
"OFF" .
• Set a surround mode other than 50
the PURE DIRECT mode.
• Check the DVD player's audio –
output setting. For details, read
the DVD player's operating
instructions.
Symptom Cause
Power turns off • Set is damaged.
suddenly and
power indicator
flashes red.
GRemote Control UnitH
Symptom Cause
Set does not work • Batteries are worn.
properly when • You are operating outside of the
remote control specified range.
unit operated. • Obstacle between main unit and
remote control unit.
• The batteries are not inserted in
the proper direction, as indicated
by the polarity marks in the
battery compartment.
• The set's remote control sensor
is exposed to strong light (direct
sunlight, inverter type fluorescent
bulb light, etc.).
• The remote ID of the main unit
and remote control unit do not
match.
Countermeasure Page
• Turn off the power and contact a –
DENON service center.
Countermeasure Page
• Replace with new batteries. 3, 4
• Operate within the specified 4
range.
• Remove the obstacle. –
• Insert the batteries in the 3, 4
proper direction, following the
polarity marks in the battery
compartment.
• Move the set to a place in which 4
the remote control sensor will
not be exposed to strong light.
• Set the same remote IDs for the 42, 72, 77
main unit and remote control
unit.