Unfused Image or Image Easily Rubs Off of Page
The toner image is not completely
fused to the paper. The image easily
rubs off. The printer displays no error
code.
1.
Make sure that the paper you are
using is the correct type for the
printer and is correctly loaded in
the printer in the correct tray.
From the front panel's
Information Pages
select
Paper Tips
2.
Make sure that the paper loaded
in the tray matches the paper
type selected on the printer's
front panel.
3.
If the problem continues, set the
paper type in the front panel to
the next heavier type of paper
than what you are using. Below
is a list of paper types from the
heaviest weight to the lightest:
Thick Cover/Index
Thin Cover/Index
Heavy Laser Paper
Laser Paper
4.
Check for paper wrapped around or blocking the fuser roller. Inspect the fuser
roller for damage. Replace the fuser, if necessary.
Print-Quality Troubleshooting
Menu,
Page.
3041-51
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